Originally Posted by chriscmore
And I was all proud that I'm caught up on emails... Seriously, I don't show any unresponded-to emails. Knowing the options and how we stay in touch, to review for the other folks:
1) Phone number is on the footer of every web page. Sometimes answered by Jenna or Jon instead of me. If no one is handy, the voice mail is an option and also gives out my cell (515 708 5279). Someone is almost always around, so if you NEED to have a projector discussion at 9pm on a Sunday, it is possible.
2) Direct-to-inbox message box on the home page.
3) Email, simply "chris@..."
4) PM here
5a) When an order ships, you get the tracking number notification through Google checkout, or alternatively I'll email it to you.
5b) You are also copied with email from FedEx's system, for shipment, exception (e.g. held up in customs), and delivery.
5c) You can of course track the number daily and watch it's progress to your place.
Anyway, I did get the notification that your screen was delivered. Everything should go smoothly, but if you have any questions or issues, let us know.
No problem Chris,
I didn't get any shipping notifications but I did get delivery of the screen on Friday night. I started to panic when I didn't get responses to my e-mails for a week but like I said, I realise you're busy and I got concerned when I never got shipping notifications, which I still haven't gotten. I'd be happy to complain to google checkout about it if you think it'll make a difference.
I looked at the website but never saw a number because the res on my screen is so high the text at the bottom isn't even visible to me, so I take responsibility for that. It's not your fault I crank my monitor so high.
On to the screen....
I got it Friday night and got it up yesteday.
It's a beautiful piece of equipment, I must say. Case has a bit of a ding on it where the mounting bar goes it so it's really tight to get the bar on, but I did it. The package wasn't damaged so I'm assuming it happened in the factory. To me that's minor and will just make taking the screen on and off a little more difficult, but I don't plan on doing that often anyway.
On my Epson 1080 UB sitting 16ft back, the brightness of this screen is perfect in my less than perfect environment. It's a room with beige walls, beige carpets and a white ceiling for now but even on Theatre Black I can have pots on without a loss in picture quality. Loss of light through the back with the black backing is less than I thought it would be too.
There's one problem I'm having which I can't figure out and that's what looks like a slight moire issue. It's mostly visible on bright scenes and I find when I zoom the projector in or out about 20% it disappears so I'm assuming it's got to do with pixel size in relation to the holes in the screen.
Anyone have any advice on rectifying this or am I just lucky enough that the size I chose is perfect for this behaviour?
EDIT: Just an FYI for Canadians. If this did ship on Monday, which I'm sure it did, then it took 5 business days to get to Canada. Not too shabby.