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Motorola DCT6416 Phase III will not record two channels simultaneously

post #1 of 7
Thread Starter 
According two the owner's manual I received with my Motorola 6416 iii DVR, it should do the following:
  1. Watch two programs and switch between them using the SWAP key on the remote.
  2. Record one program and view another live program.
  3. Record two programs from two different channels at the same time.
  4. Watch a recorded program while recording up to two other programs at the same time.

I am able to do numbers 1 and 2 above, but anytime I try to do number 3, I get a warning message stating that I am already recording a different channel and that it will discontinue recording the current scheduled recording.

Does anyone know why I am unable to record 2 channels at once?

Any help is appreciated.

AramB
post #2 of 7
Have you tried hitting the Swap button before you attempt to record on the second channel?
post #3 of 7
Aramb,

I am having the EXACT same problems you are. Any solutions yet? I just got my box yesterday and am unfamiliar with it.

Also, I'm having another weird problem: when I set the dvr to record and go back to view it, the screen says "mute" and I cannot turn it off. I literally have to stop the recording, turn off the box, and then turn it back on for the "mute" to go away. Any help is appreciated.
post #4 of 7
Regarding the mute issue on the 6416:
You have to reprogram your remote to control the volume on the DVR, as opposed to the volume on your TV. That should allow you to 'unmute' the DVR.
post #5 of 7
Fizzle,

How do you reprogram the remote>
post #6 of 7
Depends on the remote you are using. Try checking your cable provider's website and search for the manual, if you don't already have it.
post #7 of 7
I got 2 16's and one was bad...seems like i didnt have an isolated case after all
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