Study: Consumers Prefer Installers for Tech Support
A report from The NPD Group says many consumers shun big-box support services in favor of independent installers.
If you've been dreaming of quitting your day job to launch a digital home installer business, now's a good time.
CompTIA, a global IT trade association that offers training and certification programs, recently launched a new program for digital home technology integrators. The program is geared toward two types of installers: A/V equipment or computer repair. The exams test knowledge of LAN configurations and operating systems, and were developed with help from Best Buy's Geek Squad and Circuit City's Fire Dog Team of in-home tech support engineers. Certification costs $180 for CompTIA members and $225 for non-members. For more on the Comptia certification, go to Comptia.org
For more on this study, check out http://www.electronichouse.com/artic..._support/C155/
A report from The NPD Group says many consumers shun big-box support services in favor of independent installers.
If you've been dreaming of quitting your day job to launch a digital home installer business, now's a good time.
CompTIA, a global IT trade association that offers training and certification programs, recently launched a new program for digital home technology integrators. The program is geared toward two types of installers: A/V equipment or computer repair. The exams test knowledge of LAN configurations and operating systems, and were developed with help from Best Buy's Geek Squad and Circuit City's Fire Dog Team of in-home tech support engineers. Certification costs $180 for CompTIA members and $225 for non-members. For more on the Comptia certification, go to Comptia.org
For more on this study, check out http://www.electronichouse.com/artic..._support/C155/
