Official Samsung LN-TXX61F/65F/66F Owner's Thread III - with *updated* first post. - Page 649

Originally Posted by fox1541

I am now getting this same thing.. it sometimes goes away after a few minutes, but it seems to be hanging around longer.

I replaced the caps when I had the slow turn on and clicking issues but I haven't seen too many responses about this vertical darkness issue

It this finally the end of this set

thanks

Originally Posted by RAVC1

Hello,

Clearly, I missed the boat regarding this thread when it left the harbor. I learned of AVS Forum and this thread to support my -4061F some time ago. Life has been too busy... Regardless, I expect to learn a lot from reading the content of the official threads for this LCD. We use our -4061F rarely or, infrequently, at most so I expect it to have a lengthy life. We are happy with it but I should read the Calibration Procedure posts immediately.

Rick

Originally Posted by rwpritchett

I wonder why they were such d!cks to me. When my caps went bad (in May '10) Samsung told me that they would only cover TV's manufactured up to Feb '07. My TV was purchased in Aug '07 with a manufacturing date of Jul '07 and of course was out of warranty.

Total A-holes about it. Makes me want to go after them for my $200 to fix the caps.

Originally Posted by jibha

I have a LN-T4061F that I bought in May '08. I have been very happy with this TV, until a few days ago a pencil thin vertical green line appeared about 8" from the right side. It appears on all HDMI inputs and with both my Comcast STB and my PS3. Is my TV toast or is there a fix for this? Thanks in advance!

Originally Posted by weeber24

I know the quoted post is a few months old, but I just had Samsung tell me to piss up a rope too because my TV was too old for the free capacitor replacement. My 4665 is an April '07 model, and just started experiencing the slow start on/off click last week. The Samsung CS just told me that the oldest models eligible for free repair are April '08. She's not sure why there's a date cut-off for the work.

I'll just do the work myself, it's easy enough and there's plenty of info out there on how to do it. I'm disappointed with Samsung on this, but I'm not going to let it turn me off to their products in the future. This TV has put in 4 solid years of service and the fix is cheap/easy enough for me to do.

Originally Posted by scout101

That's garbage. My 4661 was a March 2007 model, and they did the repair for me for free...

Originally Posted by JamHandMan

What number did you guys call? My LNT-4665f just started to have the issues tuning on

I want to call them first and see if they can repair before I do the work myself... Thanks.

Originally Posted by Innova

I just got off the phone, and they would not do the repair for my model (Dec 2007).

Where is the best guide on how to do this repair yourself? I have a solder gun...but I have only used it once.

Is there any danger in waiting until it goes completely before doing the repair?

My TV has been clicking for a month or two, usually about 10 clicks before it starts up....any idea how much longer it will be before it goes?

Originally Posted by mdreyno

I don't know if there's a really good guide on the process. I remember youtube had some fascinatingly boring videos. Search these forums for my username. I posted some pictures (and the part numbers from Digikey).

As for danger from waiting,
I don't think there is much danger... Although whatever is causing the pink spots and color issues can't be good for other electrical components. Wait or don't. Either way, it's not going to fix itself.

You can do it. If you already have the iron, you're practically there.

Originally Posted by mdreyno

I don't know if there's a really good guide on the process. I remember youtube had some fascinatingly boring videos. Search these forums for my username. I posted some pictures (and the part numbers from Digikey).

As for danger from waiting,
I don't think there is much danger... Although whatever is causing the pink spots and color issues can't be good for other electrical components. Wait or don't. Either way, it's not going to fix itself.

You can do it. If you already have the iron, you're practically there.

Originally Posted by rwpritchett

^Yep. You have bad capacitors.

Originally Posted by bmoorhouse

Thanks.

According to the my regristration on Samsung's website, the TV was manufactured July 31, 2007. I have seen conflicting data on where the cutoff if and what gets covered by warranty and what doesn't. Any idea what my odds are? Any advice for when I call for service?

Originally Posted by danhal

My latest experience with Samsung seals my decision of most likely not purchasing another set from them in the future. I have a LN-T4061F purchased in the summer of 2007. Recently started having slow turn on issues, purple grid patterns, the classic symptoms of a bad capacitor.

Sent Samsung several emails, and at first they seemed cooperative by asking for my model number and serial information, plus a scan of my receipt. No problem, I reply with that information, but they then tell me it's out of the 1 year warranty, so I would have to pay to have someone come look at it.

I tried another method, using their online chat, and every representative denied any issues with this particular model, or free repair.

Finally, I resorted to calling in, and the first person I spoke to confirmed my set was eligible for a one time free repair of the capacitors. Turns out, my TV's "code" only meant Samsung would pay for one specific capacitor on the power board. I ended up paying out of pocket, to replace the four other bad ones.

Good news is, the process is super easy, removing all the screws looks like it took longer than removing and soldering in the new ones. So if in the future I need to do this again, I'll tackle it myself.

Thumbs up for a fully functioning television again, thumbs down to piss poor customer service and cost cutting by Samsung.

Originally Posted by Innova

Seriously? You are complaining about a company not covering a tv that is out of warranty?

I am in the same situation...I will have to do the repair myself. Am I happy that my $1400 tv is having problems after 4 years? No. Do I expect a manufacturer to cover it when it is out of warranty? No.

If I wanted the extra coverage I should have paid Best Buy for it.

What other manufacturer would fix your tv for free after 4 years?

Originally Posted by danhal


I'm unhappy at how inconsistent Samsung is being over the repair of these sets. Also, a defective part in numerous models is much different than a television simply breaking several years out of warranty.

Is it reasonable to expect your LCD television to last several years? Or, are consumers expected to upgrade to the latest and greatest every time a new model comes out, and not worry about longevity or reliability?

What you should be unhappy about is that I was able to get my in house service call and one capacitor replaced at no cost to me, and you're stuck doing the repair and ordering the parts yourself despite having similar televisions and purchase dates.

Originally Posted by Innova


Seriously? You are complaining about a company not covering a tv that is out of warranty?

I am in the same situation...I will have to do the repair myself. Am I happy that my $1400 tv is having problems after 4 years? No. Do I expect a manufacturer to cover it when it is out of warranty? No.

If I wanted the extra coverage I should have paid Best Buy for it.

What other manufacturer would fix your tv for free after 4 years?