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Official Toshiba 65HM167 and 57HM167 Owner's thread - Page 99

post #2941 of 3106
I have a copy of the firmware files and the installation instructions.

Never needed them for my set, but downloaded them just in case.

Send me a pm with your e-mail address and I'll send them to you.
post #2942 of 3106
Thanks. Send email to BabbBonding@gmail.com. I will be looking for it.
post #2943 of 3106
Sent.

Best of luck with getting it back up and running.
post #2944 of 3106
I got your msg and have trying to email you back. I get the msg "UnDeliverable" to debiwinchester@verizon.net

Try info@babbbonds.com I thought for sure the gmail acct would handle it. Thanks very much for your assistance!!! You are awesome for trying this.
If this does not work I may have another acct to try. Have a Blessed Day!!
post #2945 of 3106
Sent you another e-mail to the new address.

Hopefully this one goes through.
post #2946 of 3106
I have a separate gmail acct set up that is not conditioned to other controls. Try fanrzrbck@gmail.com I hope this one will accept it.
post #2947 of 3106
Tried again this afternoon.

Will see if it accepts it.
post #2948 of 3106
Got another error from G mail.

Look like the problem is the file size for the firmware is larger than they will accept.mad.gif

Let me know if you have other options and I'll continue to try.
post #2949 of 3106
Quote:
Originally Posted by aydu View Post

Got another error from G mail.
Look like the problem is the file size for the firmware is larger than they will accept.mad.gif
Let me know if you have other options and I'll continue to try.

Aydu
I just got my 65hm167 working thanks to this thread and all the info in it. Got a spare bulb as well. I have a few questions, if you or anyone can answer.
First, how do we show the stats on the bulb? I read a few pages back somebody had xxxx hours etc on the bulb, how can I get that to display?
And second, I see you have the firmware and instructions for this set. Is it recommended to upgrade to the latest firmware although having no issues
or just leave it alone? How can I display the firmware version?
Thanks again for the help and thanks to this forum....I've learned a lot about these DLP tv's.
Tony
post #2950 of 3106
If you aren't having any issues updating the firmware on the set is not necessary. I got this from Toshiba phone support. According to them, the firmware contains no operational improvements, just fixes some compatibility issues with certain components. Some sets get their firmware corrupted and won't start. The newer version seems to fix this situation by reloading a good version onto the set.

I would not mess with the firmware as an upgrade always has the potential to brick your set, if something goes wrong during the process.

There is a way to get into the service menu posted here in this thread somewhere. It shows the lamp hours in the service menu, but there is no way to reset the counter. As a result, it just shows the total hours on the set - all lamps that have been used. Probably some use when the set is new, but pretty useless after this amount of use.

I believe the firmware version is available from the set's menu. Whatever the last menu option on the right is (I don't have my set anymore) has several options. It is in one of them under the last major caption.
post #2951 of 3106
Hi Aydu
Thanks again for the help and reply. Yep, I am like you, I don't like to do a firmware update on anything unless there is an issue...if it ain't broke, don't fix it -). I was wondering if that was the "norm" also for tv's. I searched again and found how to get into the service menu, took pics of all the screens and exited out. Shows Power on time 13262, LAMPL 13261, LAMPH 1, LPON 5863, TMP1 28, TMP2 31. So it looks like 5863 hours on the bulb?
Thanks
Tony
post #2952 of 3106
Again, I appreciate your assistance. I have been working late and not able to watch TV much less work on it. Is there another way I can get the firmware, maybe download it from a website? Is there some website that will allow someone to temp upload a file for someone else to download? Maybe I need to send a SD card to you.
post #2953 of 3106
I don't have an SD card writer, so that wouldn't work.

I can burn the firmware and instructions to a CD and send them to you via us mail, if that helps.

The firmware used to be available from Toshiba's website and another file sharing site, but both have removed it - probably due to it being an older product that has low demand.

If you'd like to use the mail option, send me an e-mail with your address - don't post it publicly here.

You also could try calling Toshiba to see if they will send you an update SD card with the firmware already installed. Worth a free call to find out.
post #2954 of 3106
Check out this link:

http://www.benjammin.net/www/pages/techtips/Toshiba-Regza-42HL167.html

Looks like the Canadian Toshiba site still has the firmware posted. I took a look at the Canadian site and the file name is the same as the one I have.

Looks like another option. The web page shows all the sets (LCD and DLP) that use this firmware and the 65hm167 is listed, although it don't believe that model was sold in the Canadian market.

As with any firmware upgrade, use at your own risk. If your set won't power up due to corrupted firmware, there isn't much to lose.
post #2955 of 3106
This morning my wife went to turn my 65" on and the tv would not turn on. The yellow lamp light flashes 15 times, then restarts ,over and over again until the red light comes on. I got 5 good years almost to the day out of the original lamp. Instead of trying to replace the lamp I just bought a new led aquos. Does anyone think it could be the lamp? Before I get rid of the tv should I try and salvage any internal parts?

Sent from my EVO using Tapatalk 2
post #2956 of 3106
The manual should show what the LED blinking means. I have no idea where my manual is. Mine is around 5.5 years old and I'm still on the original lamp too. I wonder how much time is left on it? I was going to try and sell it for a hundred dollars or so since I have a Mitsubishi DLp on the way and I don;t have room for three DLP sets.
post #2957 of 3106
Sounds like it's the lamp. Easy fix if you want to give away the set, or use it as a secondary source for video.

If you want to get rid of the red light, just unplug the set for a minute. It will do the restart process with the blinking lights, eventually followed by the red.
post #2958 of 3106
I am going to give the set away, posted it on craigslist. My wife always hated it. Thanks for the replies guys.
post #2959 of 3106
I will try to call Toshiba. If that does not work I will get back with you on the mail options. Thanks and and have a Blessed and Merry Christmas.
post #2960 of 3106
Quote:
Originally Posted by IWish View Post

I will try to call Toshiba. If that does not work I will get back with you on the mail options. Thanks and and have a Blessed and Merry Christmas.

This site has links to the firmware:

http://www.benjammin.net/www/pages/techtips/Toshiba-Regza-42HL167.html
post #2961 of 3106
With all the talk about 60Hz vs 120Hz vs 240Hz with LCD sets, how does this come into play with our Toshiba DLP? Can it handle 24p output from Blu-Ray players, or do we need to leave it at the default 60p?

Quote:
Originally Posted by aydu View Post

If you aren't having any issues updating the firmware on the set is not necessary. I got this from Toshiba phone support. According to them, the firmware contains no operational improvements, just fixes some compatibility issues with certain components. Some sets get their firmware corrupted and won't start. The newer version seems to fix this situation by reloading a good version onto the set.
I would not mess with the firmware as an upgrade always has the potential to brick your set, if something goes wrong during the process.
There is a way to get into the service menu posted here in this thread somewhere. It shows the lamp hours in the service menu, but there is no way to reset the counter. As a result, it just shows the total hours on the set - all lamps that have been used. Probably some use when the set is new, but pretty useless after this amount of use.
I believe the firmware version is available from the set's menu. Whatever the last menu option on the right is (I don't have my set anymore) has several options. It is in one of them under the last major caption.
There were a few things that it mentioned was fixed in a corresponding file that came with the firmware update file.
I have a penchant for updating firmware for no good reason, and did on my 65HM167 as well (to version 69 I believe it was). The one scary part was how it said to unplug the power to the TV once the update was done - since that meant killing the fan to the bulb as well.

The only thing I noticed was that it appeared input switching was slower after I updated.
post #2962 of 3106
My 65HM167 accepts a 1080P24 input and a 1080P60 input. Not sure about 1080P30 though.
post #2963 of 3106
My understanding is that the 65hm167 accepts a 1080p24 signal and converts it to 1080p60 for display.

Your BR player wil do likewise, so you should try both the p24 and p60 outputs on the player to see which device does the better conversion job. I was never able to tell a difference with actual content, so I left the player set at p24. Might see some difference with test patterns.
post #2964 of 3106
Hello Folks,

I'm a new member of the forum so please forgive me if I've posted this inquiry incorrectly!

My 65HM167 is nearly 5 years old and for the first time it developed white dots, 8 over a one week span that started just after Christmas. Tonight I replaced the DLP chip and not only are the dots gone but the image is just as sharp, and the colors as vibrant, as when the unit was just out of the box. I was fortunate to not experience many of the post-chip replacement issues some folks seem to have had. However, I am having an issue that I haven't seen mentioned and I'm hoping someone here might provide insight. Basically, when the image is completely dark (or when tuned to a blank screen, i.e. an input for which the corresponding device is turned off), the upper right corner of the screen is, for lack of a better term, lightened. It's almost like being in a theater and someone opens the emergency exit door, as if there is a dim light shining on the screen. It's not some source of light in the room, it's "under" the surface of the screen. Although I was extremely careful in re-assembling the unit after replacing the DLP chip, I suppose it's possible that something is not properly positioned and some light is seeping through in a place where it should be contained, but I don't want to open the set back up and start poking around/retracing my steps and make the problem worse, or create new ones. It's very mild but certainly noticeable, and I thought some guidance from folks here might help me to isolate where I should be looking and/or placing my effort. Any help would be appreciated!

Thanks to all who posted on the DLP chip replacement. Between this forum and the helpful YouTube videos, resolving the major issue (the rapidly proliferating white dots) was really quite easy and rather affordable. I just hope to correct this new issue that emerged following the chip replacement.

Thanks again!

Vinnie
post #2965 of 3106
Just recenty, right after my aftermarket warranty expired, I started having the white dots. I am a little aprehensive in replacing the chip myself but may tackle the job. Here in Dallas a company will install the chip while I wait and clean the mirror and clean the entire TV insides for $295. I am not new to doing this work but like I said I hate to screw this up. I had a light engine replaced under warranty, same dot problem, in 2010 and to be having the chip go south in two years leaves a pretty bad taste in my mouth. What do you think of the dealers price to do the job? Great to hear your set is working fine. I have the edge lighting problem like you but I just get used to it. I just replaced the bulb with a Phoenix manufactured bulb, which is supposed to be the OEM bulb Toshiba used, not sure but the pic is great except the dots.
post #2966 of 3106
Stratoliner - If $295 includes a new DLP replacement chip, that seems worth considering. I got the chip for $160 from ShopJimmy and used three YouTube videos for a very accurate demonstration of the complete process; I've never been inside the back of a TV and found it quite straightforward and fairly easy. Yes, I was concerned I might do something wrong but it went well and took about 90 minutes. If I knew a professional would do the job (and the cleaning you mentioned) for $130 beyond the cost of the chip, I probably would do that and save myself the 90 minutes and uncertainty, provided I knew they were reputable and not likely to "find" other problems while performing the service. If you're talking $295 plus the cost of the chip, I would save myself the $295; it's really neither that difficult nor time consuming, and if you're no stranger to procedures like this then you're probably going to do it well. Good luck!
post #2967 of 3106
Vinnie
I was quoted $295 for the chip, install and cleaning. At first it was just for the chip and install but after talking with the guy for a minute he agreed to do the cleaning too. At this point I am probably going to let him work on it. Thanks for the reply. I have spent the better part of this evening looking up all the info I had and some I didn't have for replacing the chip and finding the youtube videos that are great too. Still on the fence. Thanks again.
post #2968 of 3106
Sounds like he offered you a good deal! You've probably already located these, but here are the YouTube videos I used: I just kept my laptop beside the set and paused as I worked my way through the process. Just in case you decide to DIY.....

Removing light engine: http://www.youtube.com/watch?v=eWRE_k62Ylg
Chip replacement part 1: http://www.youtube.com/watch?v=erHUzDulS4c
Part 2: http://www.youtube.com/watch?v=MZfIJ_PBUaQ
post #2969 of 3106
I am gaining more confidence after watching the videos. My big question is: If I dust and clean everything from the rear of the set do I need to remove the front screen for any dusting? If I do this I want to clean this TV as thorough as possible. Thanks for all the info.
post #2970 of 3106
I did watch and downloaded all the videos you mentioned and I must say the author did a fantastic job.
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