Originally Posted by Muffdiever
How do you like it compared to the HL-T??
Hi folks. Just wanted to share with you my story.
I started monitoring this forum on Sunday night. We had just received our HL-T5076S that morning. The picture was stunning! However, as we all know, horizontal lines bow. At first, it didn't bother me. My kids didn't care either. I started thinking about the $$ vs quality and continued to monitor your posts. On Tuesday, I called Samsung support. I explained the bowing and paraphrased some of what I had read from this forum. I asked if Samsung was aware of this problem, and the person taking my call said 'yes'. I asked if Samsung had a fix, and the response was that 'the technicians were looking at it'. I asked about having a tech come over, and could not get a commitment. Said a tech would call me within 48hrs. I asked if I could talk to a tech and was willing to stay on hold. The response I received was cold to say the least.
That night I watched the baseball all star game with my kids. It felt like I was looking through a window at the ballpark (beautiful colors and resolution), but the ticker at the bottom curled up on both sides. My angst started to increase, and when I displayed the menu guide I felt like the TV was smiling at me. I don't want my TV smiling at me.... I showed my wife that by barely touching the sides and top you can alter the picture. We're both engineers and looked at each other thinking this is a huge quality issue - what else could go wrong long term. IMHO Samung should fix this problem and recall all of it's T models, but that's just MO.
I did a bit more research at BB (where I bought the TV, and they too knew of the problem) and Frys - the a2020 price dropped to $1449. I went back to BB yesterday, gave them my 5076s, and had them honor the Frys a2020 price. The Sony was delivered this morning. I'll get it hooked up tonight and let you all know what I think of the PQ differences.