Originally Posted by umr
The reasons I do this are several.
- I believe audio is a major factor and should always be done. It makes me very upset when I work on a display and the client will not let me fix his sound when it is horrible.
- People's audio is as much in need of adjustment as their video. I would say it is usually more wrong than the video.
- The demand for my services with this restriction is still more than I can meet. Why do video alone when it is less fun, delivers less value and lower revenue?
- I provide what I believe is the very highest quality video and audio calibration/design service available. Why dilute my offering by only doing one?
Jeff: Your answers make perfect sense to me - from your perspective. Let me address them, though, as I have a different perspective.
1. I've been a *serious*, high-end audiophile for about 38 years; so I too believe audio is a major factor. In fact, one could say I think audio is *more* important, as I only recently bought a large-screen TV. When you say it "should always be done", I assume you mean that you feel you can always improve it. Fair enough. You also speak of situations in which the audio is horrible. What if the audio is amazingly good to start with, however? Meaning that you agree there is little, or nothing you can do; and the customer is fine with that? Is that somehow a bad situation?
2. What about those people whose audio is significantly better than their video? i.e., why deprive them of your very special video services?
3. Why would it be less revenue if I paid you the same amount, regardless of whether you did the audio or not? Why worry about the value if I'm happy with it? I'm afraid I can't help with the fun part. We could spend the extra time listening to my stereo; or watching a movie, though
4. I believe you when you say that you provide the highest quality. That is exactly why I would like to take advantage of your video skills. I wouldn't be at all against discussing audio, and hearing your advice there too. I would certainly take the attitude that there is always more to learn. In fact, we could just make that a part of the package; i.e., that you work on the audio side of things by offering advice, suggesting changes, how I might go to surround sound in my small room, etc.
The bottom line is that you would receive the same amount of money; I would get the benefit of your audio expertise in the form of - at least - discussion, feedback, etc; I would get much better video than what I've been able to get on my own; and we could have fun doing all this. My question is "why deprive me of your services, simply because I have a two-channel system"?
p.s. If you were to think my sound was horrible, I would be happy to let you fix it! (as long as whatever you did was easily reversible; i.e., if I thought it then sounded worse)
Thanks for responding and having this discussion, Jeff.