The "Official" Denon AVR-3808CI Thread - Page 456

Quote:
"So did you get the 3808ci for the list price of the 2809 ($1,199) or close to it, or a steeply discounted 2809 price?
tks"

Yes, I got it for list price ($1,199)

If you haven't done so already, try registering your unit at the link I posted a couple of posts before this one. I did not receive any notice at all. I just went ahead and tried it to see what happens...it worked. 24 hours between getting the receiver and installing the feature pack.. I think you are going to need to supply the "upgrade ID" before you can install the feature pack.

I had been procrastinating since January about sending in the paperwork to receive the feature pack. After seeing posts like this I went ahead last night and updated the firmware on my receiver, got the upgrade ID and simply filled in the online form from Denon's website. The feature pack download was available immediatly - no paperwork - no waiting - no hassle

That's still a great price for the 3808 at BB, although roughly the same price as purchasing from one of the Denon Authorized on line vendors like 6AVE or J&R.

I just checked today on my 3808ci and it said it has a update available. States it takes 3 minutes to download. Checked Denons' site and it does not mention what this update does. Just curious if anyone on the forum knows what the update corrects/does? Thanks

I'll give it a try today. I've registered at the Denon site and submitted the Feature Pack upgrade form. I've also done the firmware upgrade so I also have an "Upgrade ID". I'll post back if it works however it would seem strange that Denon requires you to submit all the paperwork yet they make the upgrade available even without the paperwork being reviewed and approved. Thanks for the tip and I'll let you know if it works.

Actually its $100 higher.

No go....I've registered my unit at the Denon site. It was purchased from and authorized dealer. I've updated the firmware to the latest available. I attempted to upgrade the unit with the Feature Pack through the internet. Message came back that I need to get authorization from Denon for this upgrade.

My take away is that youi cannot upgrade with the feature pack unless one of 2 things takes place:

1) Owner pays $100 upfront and gets the Feature Pack upgrade immediately and if you bought from an authorized dealer from within the allotted timeframe, you can apply for a rebate.
2) Owner submits a Feature Pack Upgrade form with the receipt from an authroized dealer and a copy of the UPC serial # and MAC# from the boix the unit came in. Once Denon has reviewed the paperwork and approved the unit as qualifying they must activate your serial # for access to the Feature Pack download.

There doesn't appear to be any other other paths for accessing the download. Let me know if you think there's another path for downloading the FP.

I know a few people have reported similar issues when hooking up an old VCR. You get sound but no video. Or the OSD menu on the VCR doesn't work. So you might try using A to H conversion on that input.

denon 3808, sony xbr6 and sony bdps-550 hdmi problems any gurus help

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After staying staying up all night using every possible combination of settings im turning to you guys.
I have the denon 3808 and sony bdps550 and cannot get them to hand shake. im using the reciever as a switch and when i run the blu-ray through it just flashes on the screen. i cannot figure out why this wont just work. im using all top end cables monster m1000hdmi cables. My xbox works flawlessly. My main fear is i just had a 50ft hdmi cable ran through the walls for this reciever after calling denon and being assured there was no issues. the whole house was cut apart. I have read some things about hdcp being the issue but im unsure of all that. I have turned the hdcp on and off on all devices and still no fix. please help me guys. I upgraded from my denon 987 for the 1080 switching and now i think i wasted my money.
any help would be appreciated. I know im new here and i have used the search feature. but what i have found so far has been of no help to this issue.

You probably have to amplify a 50' HDMI run.

when everything is connected directly it works flawlessly. I just wonder if anyone else has these issues.

Some devices push HDMI signals farther than others. Some devices can accept weaker HDMI signals than others.

Yes Onstar, as the indian in Dances with Wolves said: "Good trade!". )

I checked the Monster Cable site for info on your HDMI cable but I didn't see where they spec the wire size. The HTGuys recommend 22AWG for longer runs, available from monoprice in 50ft and even longer. Is it possible to temporarily put your gear closer together and use a short HDMI cable to see if that works?

Its not possible at all. but i rechecked the paper work and its a 35ft monster m1000hd hdmi cable. right now i am switching the cable manually back and fourth between components and of course there are no issues. even everything else works through the switching but the blu ray player. This is real disapointing so far, i have no idea what to do. some have mentioned a sequence in which i have to turn everything on in and others say the hdcp programming is the problem, me , i have no idea at this point. im lost and worn out from a weekend of switching wires and laying behind a componant rack and denons faq site is no help so far either.

Your answer is given by Gary J:

1) You state that it works flawlessly when connected directly (I'm guessing you mean with a short HDMI cable.); and
2) You added a 50' HDMI cable. It stopped working.

a) Fault with the HDMI cable; or
b) Signal needs amplification for this size run for these given pieces of equipment.

no sir,
I mean when i unplug the 35ft hdmi from the reciever and plug it into the blu ray player, xbox, and camcorder, I have no issues. So i know its not the hdmi cable.

Ok, this lowers the probability of it being: (good to know its not the cable..)

a) Fault with the HDMI cable

But does not exclude it from being:

b) Signal needs amplification for this size run for these given pieces of equipment.

The 3808 may have different signal requirements (puts out less/requires more ..) than the other devices and hence you may still need to amplify the signal.

Can you test with the 3808 in the loop but with a short cable (6' rather than 31'), if that works, then you can be rather sure that it's a signal strength issue.

Sorry to hear no luck.. All I did was fill out this form:
http://www.usa.denon.com/upgrade/upgrade.asp

and then follow the 'feature upgrade instructions' found on this page:
http://www.usa.denon.com/1766.asp?mo...mageField.y=10

The only thing I can see that might be different about my receiver is that it was already at the highest "pre feature pack" firmware (1.97) when I registered it...

Make sure all your components have the latest firmware installed.

Not too mention the m1000 50' is one of Monster's best quality cables and has lab tested to 50' with no issues with 1080p. If you're not able to resolve the problem with the existing setup, another option would be to run an HDMI splitter at the BD player with a shorter cable going to the Denon. That's how another poster solved his long run problem.

The form you referenced can only be mailed in....correct? I found no mechanism for submitting the form on-line. It can only be downloaded, filled in and then mailed in with a copy of the receipt and UPC code from the box. Did you complete these steps as well or did you file the form on-line somehow?

Bump...anyone have any recommendations on this earlier post?

Guys.. need suggestion...I am having problem with setting right LFE for the receiver.
After running the audessy on denon 3808ci. my channel levels came as +1 for front l/r and center and -0.5 for sub. front are set as large speakers and crossover is set as 60 for front, 80 for lfe and rear.....
My question is do i need to select LFE or LFE+ main, according to defetech techincian i need to select LFE+MAIN in doing so i get bommy noise from sub and it is unbearable sound and makes lower the volume or decrease the sub channel level and if i leave on LFE everything is fine but i feel i am missing bass from front speakers..

My setup:
Denon 3808ci(with feature pack upgraded)
bp7004 front l/r
clr2300 center
bp2x rear
supercube 2
ps3

According to the Denon product design guy I met at CES the surround A, B speakers are used to assign different sets of speakers to different source material. For example, you may connect A to a surround pair, part of an identical 5.1 speaker system for movies and B to a pair of music speakers for music in a surround setting. You can then select A, B or A+B to different surround modes which can then be assigned to different sources.

No I did everything online. Within minutes of submitting all the info I was updating my receiver. Click on this link and enter the requested information: 'purchase date', 'model number', 'mac address', serial number' then click the "submit" button on the same page. You can get the mac address and serial number off the box so you don't have to take the unit out of the rack.
http://www.usa.denon.com/upgrade/upgrade.asp

At some point you will need the 'upgrade id' but I forgot which step it is needed. Just have it handy when you are asked for it.

After I did all that, I just followed the "Feature Upgrade Instructions" found on this page and I was done:
http://www.usa.denon.com/1766.asp?mo...mageField.y=11

NOTE: I was never informed by email that anything went through OK or got any official notices or any of that. I think once you 'submit' the online form, you should be able to go forward with the upgrade..
ANOTHER NOTE: If/when you are able to install the feature pack, it goes really slooooow! There were times when I thought it stopped or locked up or something but all of a sudden it would start downloading again (I have DSL). Took better part of an hour to finish....
Good Luck!!

Here's what to do, see how you like it, it doesn't hurt anything. From the "official" Audyssey recommendations and thread experience, and adjusted for your settings found by Audyssey:

Set the fronts to small and LFE only. Change the front XO to 80Hz (from 60Hz). Change the XO for the rear speakers to 100Hz (from 80Hz). Change the LFE frequency setting to 120Hz (from 80Hz).

Explanations: Selecting Large for the fronts and LFE+Main gives double bass (= boomy). Setting LFE frequency to 80Hz could cause loss of anything in the LFE channel in the 80-120Hz range (120Hz is the upper range of the LFE channel). It is common practice to bump up speaker XOs 20Hz higher than what Audyssey found.

I followed these general practices and it works out quite nicely...tweak it over time. And believe me, my front speakers are LARGE...but need to be set to small etc. to sound right in this app.

Heatwave,
Be sure you are going to the Add New Feature sub-menu and not the Firmware Update sub-menu in the Maintenance Mode menu on the 3808.

-Dave

Thanks Dave...I did use the Firmware update feature when I updated to ver 1.97 and then I used the "New Feature" option from the menu when I received the message to contact Denon for authorization.