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The "Official" Denon AVR-3808CI Thread - Page 590

post #17671 of 19878
Quote:
Originally Posted by davelr View Post

Try an internet search. If by digital board you're referring to the board with the HDMI, Denon Link and Ethernet port, they're still available at least in the US. I had to have mine replaced in February due to a lifted foil in the HDMI out socket.

Prior to taking it in for repair I'd searched and found a number of parts suppliers who listed this board. It's difficult to tell if it will be different for different country versions, but you should know that changing the board will also change your MAC layer address on the Ethernet port and might be a problem with having your unit recognized by the Denon update servers. I can't confirm this as I had mine replaced under warranty by an authorized repair shop and everything worked fine when I got it back.

I did open the case and take a look at the board and replacing the board by yourself would definitely be an exercise in patience.

Good Luck.

BTW, all firmware, configuration settings and the Feature Pack were ok and unaffected by the changeout of the board.

Thanks for the hint. I am getting somewhere now:

1U-3799F DIGITAL P.W.B. UNIT ASS'Y (BKE2,SRE2,E2A,E1C model)
http://www.pacparts.com/reference/890/AVR3808CI.pdf

Thats the stuff that matches closest to what the authorized service center wanted me to get from other sources.

Let me try reaching out to Denon SG for the part.

Thanks again.
post #17672 of 19878
Quote:
Originally Posted by purple.dude View Post

Thanks for the hint. I am getting somewhere now:

1U-3799F DIGITAL P.W.B. UNIT ASS'Y (BKE2,SRE2,E2A,E1C model)
http://www.pacparts.com/reference/890/AVR3808CI.pdf

Thats the stuff that matches closest to what the authorized service center wanted me to get from other sources.

Let me try reaching out to Denon SG for the part.

Thanks again.

You can download the complete 3808 service manual here: http://denon-firmware-tracking.wetpa...ervice+Manuals
post #17673 of 19878
Quote:
Originally Posted by davelr View Post

JS,

Got registered and tried both the Edge and Green Mist stations. Both reported as AAC at 44.1khz sample rate. Both had very poor quality. The sound had a variable frequency warble close to a flutter in rate and charictarized by a crackle at each warble. There were also somewhat frequent (every 10 to 12 secs or so) dropouts which only lasted a fraction of second but would interrupt the Audio Signal display. They were very unpleasant to listen to. I'd agree that there may be something wrong in the AAC decoding in the 3808.

Since I hadn't listened to any AAC feeds prior to the last update, I can't comment on whether this is new on my system or not.



Does anyone know if this has been fixed on Denon's end or if it is due to a change at the stations....all my AAC or realplayer stations have the stutters since about this time in early May.

Just wondering if anyone figured out what happened?

I did have some WMA decoding stations added, but they seem to be down now...holiday maybe?
And yes these are all the "Citadel" stations (KABC, KGO, KSFO, WABC, WSL)....other internet radio station are ok.
post #17674 of 19878
Quote:
Originally Posted by bwclark View Post

Does anyone know if this has been fixed on Denon's end or if it is due to a change at the stations....all my AAC or realplayer stations have the stutters since about this time in early May.

Just wondering if anyone figured out what happened?

I did have some WMA decoding stations added, but they seem to be down now...holiday maybe?
And yes these are all the "Citadel" stations (KABC, KGO, KSFO, WABC, WSL)....other internet radio station are ok.

The Internet radio AAC stream playback stuttering / garbled sound problem has to be fixed by Denon with a firmware update.
post #17675 of 19878
Quote:
Originally Posted by captavs View Post

The Internet radio AAC stream playback stuttering / garbled sound problem has to be fixed by Denon with a firmware update.

Ok....thanks!

Got this from Citadel......

"this should be working again next week, as soon as our corporate engineering guys connect with the folks who provide the directory for the streaming radios, and give them an updated link"



Roger Coryell
Director, Digital Media
Citadel Broadcasting, San Francisco
KGO/KSFO Radio
415-504-1975
roger.coryell@citcomm.com
Schedule a meeting: http://tungle.me/RogerCoryell
post #17676 of 19878
"has to be fixed by Denon with a firmware update."

One can hope they are looking at more than just the AAC stuff in terms of the internet radio firmware.....
post #17677 of 19878
Two of my HDMI ports seem to have stopped passing audio signals out of the blue. Video still works fine. The two ports are connected to a Denon 3808 bluray player and a Motorola Fios box. They were working fine before, and suddenly stopped passing audio. I've tried new cables, which doesn't help. The same bluray player and cable box work fine when connected to the other two HDMI ports. I've also tried updating the firmware on the receiver.

Any ideas? Thanks!
post #17678 of 19878
Quote:
Originally Posted by shawndover View Post

Two of my HDMI ports seem to have stopped passing audio signals out of the blue. Video still works fine. The two ports are connected to a Denon 3808 bluray player and a Motorola Fios box. They were working fine before, and suddenly stopped passing audio. I've tried new cables, which doesn't help. The same bluray player and cable box work fine when connected to the other two HDMI ports. I've also tried updating the firmware on the receiver.

Any ideas? Thanks!

Try power cycling using small power button. If that doesn't fix it then try a hard reset (microprocessor reset): http://denon-firmware-tracking.wetpa...t+the+Receiver
post #17679 of 19878
Quote:
Originally Posted by captavs View Post

Try power cycling using small power button. If that doesn't fix it then try a hard reset (microprocessor reset): http://denon-firmware-tracking.wetpa...t+the+Receiver

Thanks -- that worked!
post #17680 of 19878
i have a question regarding 7.1 surround. I have just hooked up my rear speakers to go from 5.1 to 7.1... however I dont know what to do now.

Do i need to change any settings?

I have surround B set to small in Speaker config

Under audio input signal it says Format 3/2/.1

Do i just need to turn on surround to be A+B and it just combines the two rears? Is 7.1 only available on Bluray?

Any help?
post #17681 of 19878
Quote:
Originally Posted by ahreno View Post

i have a question regarding 7.1 surround. I have just hooked up my rear speakers to go from 5.1 to 7.1... however I dont know what to do now.

Do i need to change any settings?

I have surround B set to small in Speaker config

Under audio input signal it says Format 3/2/.1

Do i just need to turn on surround to be A+B and it just combines the two rears? Is 7.1 only available on Bluray?

Any help?

Surround A and B are both for the side surrounds. The new rear speakers should be hooked up to the REAR connectors on the back. I think the easiest thing to do is to redo the Audyssey setup. It will detect the new speakers. I'm sorry I can't remember the exact menu tree to follow just to turn on the back speakers but its in the manual.
post #17682 of 19878
Quote:
Originally Posted by ahreno View Post

i have a question regarding 7.1 surround. I have just hooked up my rear speakers to go from 5.1 to 7.1... however I dont know what to do now.

Do i need to change any settings?

I have surround B set to small in Speaker config

Under audio input signal it says Format 3/2/.1

Do i just need to turn on surround to be A+B and it just combines the two rears? Is 7.1 only available on Bluray?

Any help?

There are very few 7.1 titles out so most of the time you'll end up processing the other 2 surrounds with Dolby IIeX or some flavor like that.
post #17683 of 19878
Quote:
Originally Posted by captavs View Post


You can download the complete 3808 service manual here: http://denon-firmware-tracking.wetpa...ervice+Manuals

I spoke to Denon Singapore earlier today and the part is indeed out of stock. The chances of a repair are looking very grim if not extremely delayed. Oh well.
post #17684 of 19878
Dumb question time. I am not at home right now, but I am pretty sure I have my HDMI scaler set up as described in this post from several months ago:

Quote:
Originally Posted by batpig View Post

yes, Video Conversion ON with i/p scaler OFF will configure the Denon to send everything to the TV (analog or digital) via one HDMI cable, but with no scaling/processing.

But I still see on screen stuff. I would think that if the receiver is not doing any scaling/processing, then I would not see any on-screen stuff from the denon (volume change overlay, etc....). Am I wrong?

I only have digital stuff connected via HDMI, and I don't want the receiver doing anything to the video. I guess I just want pass-through, but again, it would seem to me that true "pass-through" would result in NO onscreen stuff from the denon?? What am I missing? It would seem that if I see ANY overlays, menus, etc from the denon, then it must be doing some processing...no?
post #17685 of 19878
Quote:
Originally Posted by rec head View Post

Surround A and B are both for the side surrounds. The new rear speakers should be hooked up to the REAR connectors on the back. I think the easiest thing to do is to redo the Audyssey setup.

You may need to enable the 7.1 Amp configuration before running Audyssey. IIRC, the 3808 defaults to 5.1 + Zone 2 (2.0) out of the box.
post #17686 of 19878
Quote:
Originally Posted by kmp14 View Post

I only have digital stuff connected via HDMI, and I don't want the receiver doing anything to the video. I guess I just want pass-through, but again, it would seem to me that true "pass-through" would result in NO onscreen stuff from the denon?? What am I missing? It would seem that if I see ANY overlays, menus, etc from the denon, then it must be doing some processing...no?

yes, you are correct, as long as Video Conversion is ON the receiver is doing SOMETHING to the image as it can overlay GUI / volume graphics. The "i/p scaler" controls the video scaler, which would do any deinterlacing and resolution changes (i.e. the Faroudja chip). The video conversion/processing (things like overlaying the GUI, or any of the picture adjustments like CHROMA or DNR) are done in a separate section of the video path.... If you truly want an "untouched" signal and don't mind losing the volume/GUI, set Video Conversion to OFF.

IMHO the important question, however, is if you can actually SEE any visible degradation to the image quality with Video Conversion set to ON.....
post #17687 of 19878
Quote:
Originally Posted by batpig View Post

IMHO the important question, however, is if you can actually SEE any visible degradation to the image quality with Video Conversion set to ON.....

Ah...that is a tough question. Not sure, but I at least want to see if I can see a difference. Thanks, really appreciate the help.
post #17688 of 19878
Quote:
Originally Posted by kmp14 View Post

Dumb question time. I am not at home right now, but I am pretty sure I have my HDMI scaler set up as described in this post from several months ago:



But I still see on screen stuff. I would think that if the receiver is not doing any scaling/processing, then I would not see any on-screen stuff from the denon (volume change overlay, etc....). Am I wrong?

I only have digital stuff connected via HDMI, and I don't want the receiver doing anything to the video. I guess I just want pass-through, but again, it would seem to me that true "pass-through" would result in NO onscreen stuff from the denon?? What am I missing? It would seem that if I see ANY overlays, menus, etc from the denon, then it must be doing some processing...no?

Yes, you are wrong. As the poster indicated, you want the Conversion set to ON so you will be able to see the onscreen display such as Volume, but this does not indicate that the AVR is processing the video, it it merely telling you the relative volume of the system. As long as the i/p Scaler is set to OFF, your AVR will not process any signal, either analog or digital, but just send it along the way it got it(speaking of video only). Hope that helps! After reading Batpig's response above, I guess he is technically correct in that adding the onscreen overlay is a form of video processing, but I want the volume displayed and I do not see any change in the picture quality whatsoever with it on or off. With the i/p scaler set to on, then you probably will see a difference as it is intentionally altering the video signal. Most of us who don't want the AVR to alter the video signal, still have the video conversion on, but if you truly want absolutely nothing done to the video that is input, I guess you will want to turn off the Conversion too. As I said, I see no difference other than the volume overlay, which I want.
post #17689 of 19878
Quote:
Originally Posted by batpig View Post

If you truly want an "untouched" signal and don't mind losing the volume/GUI, set Video Conversion to OFF.

IMHO the important question, however, is if you can actually SEE any visible degradation to the image quality with Video Conversion set to ON.....

BP, I'm trying in my menus to find settings for "Video Conversion" and can't; are you just suggesting setting i/p scaling to off as well as the onscreen volume, info, etc. individually or is there something stupid I'm missing?
post #17690 of 19878
Quote:
Originally Posted by Redbeemer View Post

Yes, you are wrong. As the poster indicated, you want the Conversion set to ON so you will be able to see the onscreen display such as Volume, but this does not indicate that the AVR is processing the video, it it merely telling you the relative volume of the system. As long as the i/p Scaler is set to OFF, your AVR will not process any signal, either analog or digital, but just send it along the way it got it(speaking of video only). Hope that helps!

I don't think this is wholly true either because it's got to be at a basic level converting my analog video signals to send them along the solitary digital HDMI path to the monitor...
post #17691 of 19878
Quote:
Originally Posted by purple.dude View Post

I spoke to Denon Singapore earlier today and the part is indeed out of stock. The chances of a repair are looking very grim if not extremely delayed. Oh well.

Perhaps another Denon parts supplier?
post #17692 of 19878
Quote:
Originally Posted by nlsteele View Post

BP, I'm trying in my menus to find settings for "Video Conversion" and can't

On the 3808, while the i/p scaler setting is global (applies to all inputs) and set in the HDMI SETUP menu, the Video Conversion setting is BY INPUT and can be found in the individual input settings under "OTHER" (see pg 38 of the manual).

Quote:


are you just suggesting setting i/p scaling to off as well as the onscreen volume, info, etc. individually or is there something stupid I'm missing?

I'm not suggesting anything just explaining how it works. You can set the settings however you want!

the point was that, IF you want to be SURE that the AVR is not touching the video signal, then both settings (i/p scaler and video convert) have to be OFF. I am in no way endorsing one vs the other personally, I don't lose any sleep over "purist" stuff and find the utility of the volume/GUI overlay to outweigh any potential incremental loss in PQ, such as it is...
post #17693 of 19878
Quote:
Originally Posted by batpig View Post

On the 3808, while the i/p scaler setting is global (applies to all inputs) and set in the HDMI SETUP menu, the Video Conversion setting is BY INPUT and can be found in the individual input settings under "OTHER" (see pg 38 of the manual).

This is exactly what I was trying to figure out (in terms of what you were "suggesting" as to adjusting the settings). Not intimating anything about your assessment of PQ.

Quote:
Originally Posted by batpig View Post

I'm not suggesting anything just explaining how it works. You can set the settings however you want!

the point was that, IF you want to be SURE that the AVR is not touching the video signal, then both settings (i/p scaler and video convert) have to be OFF. I am in no way endorsing one vs the other personally, I don't lose any sleep over "purist" stuff and find the utility of the volume/GUI overlay to outweigh any potential incremental loss in PQ, such as it is...

To tell the truth, I'm running a 65" LCD set and the PQ is great and not notably different at all with GUI and Master Volume on vs. off (i/p scaler does leave something to be desired though, but that's why I don't use it). No degradation I can see at all on blurays, 1080p games, 1080i cable, and the like. 480p and down looks like steaming piles regardless.

The value of being able to see how high the volume is set without getting up and walking across the room, on the other hand...
post #17694 of 19878
Over a year ago, I created a bunch of groups with my radiodenon account. I'd like to edit a couple groups and add some more. Problem is, I can't find the option to add groups or add stations to an existing group.

I've tried Chrome, IE and Firefox so this isn't browser related. Anyone successful add/remote a group recently?
post #17695 of 19878
Greetings,

I have always noticed and accepted the video lag when switching sources on the Denon 3808ci, my comcast set top box is always on, everytime I turn the amp on followed by the TV (Samsung) the video takes a solid 10+ seconds before it renders, all the devices are connected via HDMI. Although I have lived with it for the past 2 years its getting to be annoying. We recntly moved and I am rebuilding the home theatre and was considering switching to all component, with the hope of avoiding the video lag (assuming the lag is resulting from HDCP authentication) would switching to component help? Are there any ways to avoid the lag and stick with HDMI?

Appreciate any assistance.
post #17696 of 19878
Quote:
Originally Posted by batpig View Post

...snip... personally, I don't lose any sleep over "purist" stuff and find the utility of the volume/GUI overlay to outweigh any potential incremental loss in PQ, such as it is...



except for the stupid MUTE banner behavior. It was so annoying for me that I had to turn it off completely.
post #17697 of 19878
Quote:
Originally Posted by duck_tape View Post

Greetings,

I have always noticed and accepted the video lag when switching sources on the Denon 3808ci, my comcast set top box is always on, everytime I turn the amp on followed by the TV (Samsung) the video takes a solid 10+ seconds before it renders, all the devices are connected via HDMI. Although I have lived with it for the past 2 years its getting to be annoying. We recntly moved and I am rebuilding the home theatre and was considering switching to all component, with the hope of avoiding the video lag (assuming the lag is resulting from HDCP authentication) would switching to component help? Are there any ways to avoid the lag and stick with HDMI?

Appreciate any assistance.

I switched to component for the same reason. IT helps if you lock in your resolution to 1080i on the STB. But it may or may not stick based on your STB software. Between that and the occasional "sorry, HDCP won't allow you to watch this because it thinks you're a crook/thief" message, I opted to switch to component. I lost nothing (other than running a few more cables) and gained my piece of mind.
post #17698 of 19878
"Anyone successful add/remote a group recently?"

Yes. You create a new group or add to exisiting group once you pick a radio station to add. There is no separate place to create a group prior to adding a station.
post #17699 of 19878
Hi everyone

I've just purchased the following:

Reference 3.5
2x Adiva TI (for rears)
Reference SA Amp

I am currently using it with a denon 3808.

I was excitedly setting it up with my brother-in-law last night. I was wondering if anyone would be able to give some tips that I can experiment / play with.

I guess some of my immediate questions are:

1. Is there any difference between setting LFE vs LFE+Main on the denon?

2. I noticed that in the manual, it's gone for the THX crossover freq. @ 80Hz. A forum member here said earlier that he had his at 60Hz. What have others tried and what would be the best way to see if I am losing any information?

3. What does the denon do with say the lower frequencies if say I set it up without the sub? Will the information all go into the tops - I've set the speakers settings to large on the denon, even though Audyssey sets it to small.

I think that's all for now and hopefully any other tips/tricks other owners can share with me. Thanks again.
post #17700 of 19878
if you haven't yet, check out my setup guide and FAQ (follow the link in my signature below). I cover most of the basics of setup, what all the settings mean, etc. You should run Audyssey (see my FAQ for tips) and it will set up your bass management for you.

1 - yes of course there is a difference, or why would the setting be there? that setting is explained in my setup guide, although it is irrelevant if you have no subwoofer.

2 - again, Audyssey will set up the bass management, there is no "best" crossover frequency as it is totally dependent on YOUR speakers and YOUR room. That is why Audyssey MultEQ XT is there, to measure your speakers and set it up for you. You will never "lose" any information, that is the point of bass management! (Note that if you don't have a subwoofer though your front speakers will not get any crossover, because there is nothing to cross over to!)

3 - if you have no subwoofer, then all redirected bass goes to the front L/R mains.
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