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The "Official" Denon AVR-3808CI Thread - Page 638

post #19111 of 19878
I'll try re-running audyssey and the disconnecting of one speaker at a time - btw, my system sounds great at the fairly loud listening volume of -20db - my wife would think I'm wasting time and energy worrying about this 'problem' -
cheers!
post #19112 of 19878
Anyone ever have a staticy sound , like cracking from all channels at times, especially trailers, speakers are fine and amps seem ok. I had an older processor that did something like that and it required repair
post #19113 of 19878
5-year old 3808ci, never had a problem. The other day I plugged in the calibration mic as I've always done, and the Audyssey graphic test display appeared as usual. I started the test routine expecting to hear the usual calibration tones, but no tones were generated. The graphic display shows the LF speaker highlighted as usual, just no tone. After a while, the system displays an error message that no test tone was detected from the LF speaker (The LF speaker works fine when playing music and movies). I checked the obvious stuff but cant find anything wrong. The receiver works great except for this. Any ideas? Thanks!
post #19114 of 19878
^^
Try unplugging the AVR for a few minutes and if still no joy, you may want to consider resetting the microprocessor, although SAVE the config file to a PC using the Web Control feature first so as to be able to do reload all settings after the reset.
post #19115 of 19878
Hi,

My son just brought the Sharp LC-70LE735U TV. He is trying to use the optical for VUDU from his TV, to get DD. For some reason, he is only getting 7 channel stereo. He has it setup in the input assignment as opt 2. Does anybody know why he is not getting DD?

Thanks, Jerry
post #19116 of 19878
7ch stereo is an OUTPUT (surround mode) not an INPUT SIGNAL.

Check the input signal but it is likely that he is getting a 2ch (stereo) input. You can check the signal type via the little lights on the front panel, pressing the STATUS button to cycle text on the front panel, or in the INFORMATION section of the GUI.

Anyway, if he isn't getting Dolby Digital input (5.1) then it really has nothing to do with the receiver, the receiver can only play what you feed it. Rather, the problem is either that the content isn't encoded in 5.1 (common with many streaming video services) or that the TV isn't configured properly.
post #19117 of 19878
Quote:
Originally Posted by batpig View Post

7ch stereo is an OUTPUT (surround mode) not an INPUT SIGNAL.

Check the input signal but it is likely that he is getting a 2ch (stereo) input. You can check the signal type via the little lights on the front panel, pressing the STATUS button to cycle text on the front panel, or in the INFORMATION section of the GUI.

Anyway, if he isn't getting Dolby Digital input (5.1) then it really has nothing to do with the receiver, the receiver can only play what you feed it. Rather, the problem is either that the content isn't encoded in 5.1 (common with many streaming video services) or that the TV isn't configured properly.

Thank you! I know what he was streaming was DD, because on my Denon 4310ci, it was coming through as DD. He looked through all of his settings on the TV and couldn't find anything so far. I'll try and get to his house this week, to check if I can find something more out.

Thanks, Jerry
post #19118 of 19878
First though have him verify that the input signal is correct. It is possible that he IS getting a 5.1 signal and he just accidentally change to the wrong surround mode.
post #19119 of 19878
Quote:
Originally Posted by batpig View Post

First though have him verify that the input signal is correct. It is possible that he IS getting a 5.1 signal and he just accidentally change to the wrong surround mode.


He found a setting on the TV and he is now getting DD. Thank you for all your help!

Jerry
post #19120 of 19878
Hey guys,

I have been avoiding the forum mostly since buying my 3808 almost 2 years ago (really good strategy for saving money) but recently got the itch again and have been lurking around some more. Ended up buying some new energy speakers. As I have been reconfiguring slightly, I have a couple questions regarding the 3808, and was hoping you guys could help me out.

1) any way to have it automatically switch my TV on without using the switched outlets? My TV has a 3 prong plug and the outlets are only two prongs. TV is a Samsung LNT4671F, not sure what difference that makes though. Looked to see if it had any trigger inputs or anything and it does not appear that it does.

2) IIRC when I bought it, there was an upgrade available that would add some audessey features. How do I know if I need this upgrade, and how would I go about getting it.

3) I think I have heard people mention a different upgrade needed to watch one of the new star wars releases? Don't have that movie, but was hoping I could get some info on this upgrade as well.

Thanks in advance,
Pete
post #19121 of 19878
^^
1. A smart strip will do this, although adding the $100 upgrade package will add the HDMI-CEC feature which will likely do it as well.

2. http://usa.denon.com/US/Support/Pages/upgrade.aspx

3. This fix was added via a firmware update last year, so if your firmware is up to date, then you've got the fix.
post #19122 of 19878
Thank you. I think the HDMI CEC is what I am hoping for. I haven't done anything myself to change the firmware, so unless it can detect upgrades automatically over the network and get them, I don't think it has the latest firmware. How do you check what firmware it has, and how do you get it to update?
post #19123 of 19878
^^
You may have check manually (see p. 36). Simply connect an ethernet cable from the AVR to your router and select Check for Update. I just did this for my sister's 3808CI as the previous owner had not done any firmware updates either ... the whole process took about 75 minutes.
post #19124 of 19878
I tried a hard reset at least 6 times to resolve the missing test tone issue, still no joy. The Audyssey auto-setup graphic appears ok, but no chirps sound when I press Start.

Not sure if this is related, but I also noticed the ethernet green and yellow LEDs weren't flashing before or after the hard reset (it's always attached to wired LAN).

Luckily I'm already at FW 2.04 and had downloaded the full feature pack so I don't really need to connect to the Internet (I don't use Internet radio). Other than that and the Audyssey test tone issue, the receiver works great.

Maybe time to sell this receiver "as is" and buy a new one.

John
post #19125 of 19878
went to turn on my 3808 and it would not come on no power no stand by nothing checked the power cord tried a different outlet still nothing do these have a fuse on them in the back
post #19126 of 19878
I had some really strange things going on with my 3808 trying to listen to internet radio today. First real trouble I have ever had.
post #19127 of 19878
Help guys... I tried to run the update last night in anticipation of a certain bluray box set under my tree, and the update is stuck at 00% 1/14. Hasn't moved all night. What can I do?
post #19128 of 19878
^^
Unplug the AVR for a few minutes, reset your router and then try again.
post #19129 of 19878
Quote:
Originally Posted by Tim Benoit View Post

went to turn on my 3808 and it would not come on no power no stand by nothing checked the power cord tried a different outlet still nothing do these have a fuse on them in the back

Fuses are inside. Obviously, disconnect everything before unscrewing the top. Good luck.
post #19130 of 19878
If above recommendations don't work, try bypassing your switch (if you have one) and connect direct to router. The Denon will automatically try the update again.

Good luck!!
post #19131 of 19878
Thanks for the prompt replies, guys! I didn't want to shut anything down while it was in update mode and lock anything up. I reset everything and tried again and it worked. Thanks again!
post #19132 of 19878
Quick question, after a screw up all the settings in the trim menu, do i hit the default setting in the GUI to get myself back...
post #19133 of 19878
In advance I apologize if these questions are somehow hijacking this thread. The 'Official X Thread' seems to be the way the board is organized for answering questions specific to a piece of equipment which makes sense, but again if there is a discussion underway I apologize for interrupting it and as a newbie would appreciate a better location to post.

I recognize that the 3808 is a dated A/V receiver in a way, but there are a couple of functions that will keep it relevant to me.

1) Is there a way to seamlessly play an entire directory of music from a USB solid state key? Currently the system and DACs need to re-buffer after every track. This disturbs music that was ripped from CD where the CD played the music seamlessly from track to track. Ripping gapless doesn't help. Ripping as a single track works, but it's a lot of work and inconsistent with how I use the files elsewhere.

I do not want to use a music server at this point as the investment exceeds the current value of the receiver and low cost solutions that use say an iPod dock sound terrible. The 3808 DACs aren't bad at all. If I need to go that route, I'll sell and move on to an HTPC.

2) The speaker distance setup function works well for creating a good surround environment, but how to you effectively eliminate that function and run it in 2 channel mode without depending on the delay etc that the speaker distance setup depends on. I know that if you setup the front channels properly, you get close, but you can definitely tell that there is coloration if you're off by a foot or two i.e. you lose or gain bass.

If technology has marched on, then it has and I need to start over. The rig will go up for sale as will the BD player and likely the speakers (B&W CM series). I know this is not the form to post that. I'm still hopeful that I'm missing something.

Thank you.
post #19134 of 19878
Quote:
Originally Posted by kgveteran View Post

Quick question, after a screw up all the settings in the trim menu, do i hit the default setting in the GUI to get myself back...

I write mine down for reference. Use Restore (not restrorer) to reset to the autosetup values. You then just have to reset speakers to small, raise xover etc as you would after autosetup. If 3808 has the network Web Control Save/Load feature, that's another option.
post #19135 of 19878
Quote:
Originally Posted by walravensmoots View Post

2) The speaker distance setup function works well for creating a good surround environment, but how to you effectively eliminate that function and run it in 2 channel mode without depending on the delay etc that the speaker distance setup depends on. I know that if you setup the front channels properly, you get close, but you can definitely tell that there is coloration if you're off by a foot or two i.e. you lose or gain bass...

Hi welcome and your posting here is perfectly apropo. Once you have run autosetup all speaker distances are automatically entered and Audyssey is enabled. To hear 2 ch content in native format simply press the Stereo button. You can opt for Audyssey On or Off in EQ and you can opt for sub On/Off in the custom Stereo settings part of the Menu. If you chose sub On be sure to select Speakers as Small. After careful sub placement, I prefer using the subs and I always use Audyssey. There is no need to change the distance settings for stereo as the distances for FR/L would still be correct. Traditionally one sets up FR/L and MLP as an equilateral triangle and in the days before DSP it was recommended to keep the tolerance within an inch.
post #19136 of 19878
but note that if you DO want to change the distances for 2ch stereo, there is a dedicated "2CH DIRECT/STEREO" menu which allows this, and won't affect the settings for multich modes.
post #19137 of 19878
I have been looking for some info that I swore was in this thread, but having no luck so far.

WMA Lossless. HOW does the 3808 support it when streamed from a PC running with WMP11 or better? I think that what is happening is WMP is trans-codding on the fly to PCM. Where can I find out more about this?

My end goal is to have a better understanding of WHY this works on some end-use devices but not others.
post #19138 of 19878
Quote:
Originally Posted by SoundofMind View Post

Hi welcome and your posting here is perfectly apropo. Once you have run autosetup all speaker distances are automatically entered and Audyssey is enabled. To hear 2 ch content in native format simply press the Stereo button. You can opt for Audyssey On or Off in EQ and you can opt for sub On/Off in the custom Stereo settings part of the Menu. If you chose sub On be sure to select Speakers as Small. After careful sub placement, I prefer using the subs and I always use Audyssey. There is no need to change the distance settings for stereo as the distances for FR/L would still be correct. Traditionally one sets up FR/L and MLP as an equilateral triangle and in the days before DSP it was recommended to keep the tolerance within an inch.

And there I was thinking MLP meant Meridien Lossless Processing

Obviously it's M.....? Listening Position?

blairy
post #19139 of 19878
Quote:
Originally Posted by blairy View Post


And there I was thinking MLP meant Meridien Lossless Processing

Obviously it's M.....? Listening Position?

blairy

Main Listening Position
post #19140 of 19878
Quote:
Originally Posted by Nickff View Post

Main Listening Position

Thanks kinda obvious when I think about it

blairy
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