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The "Official" Denon AVR-3808CI Thread - Page 656

post #19651 of 19879
12/21/12 at 9:28am
Disconnected everything and pulled it out of the TV stand to see if I could find a fuse. No luck. So, before I toted that monster to the repair shop, I hooked up the speakers on last time and put it on tuner. Wouldn't you know.... audio. Very strange. So I then plugged everything back in one by one and tested. Good audio. Everything is working fine. I just have to re-run Audyssey setup again. Woop-woop-woop!

Not sure what happened....
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post #19652 of 19879
12/21/12 at 12:21pm
content removed... duplicate post.
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post #19653 of 19879
12/28/12 at 6:57pm
For those interested Command3808 works with Windows 8.

I'm using Version 0.0.5.11

Cheers
blairy
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post #19654 of 19879
12/29/12 at 10:12am
Hoping someone here may be able to help me out. Had my 3808 since release, and the other day I went to turn it on and realized that the unit's front display will no longer illuminate or display anything (appears dead), and the unit does not output sound.

Tested by disconnecting all components and still no luck. Got the service manual and looked around, there's no blown fuses and everything "visually" appears fine.

The unit will power up normally, with the red light and then the solid green light. One thing I did notice was that after the initial 8 second warm up, there was usually a secondary "click" when the unit became fully active (output sound, show the input on the display, etc.), this click is no longer present.

To me, it doesn't appear that the primary transformer is powering up.

To complicate things (and kind of weird), it appears that the CPU and other boards are working properly as it connects to my network, and I can control all functions via the web menu, Command3808 and the Blackberry Playbook App, and the unit IS outputting video via HDMI.

Any ideas or suggestions? Thanks!~
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post #19655 of 19879
12/29/12 at 10:28am
This morning I turned on my 3808 connected via HDMI to my 70" Elite, TW cable box and Oppo 103 and found that HDMI 1 on the TV had a blue screen. I turned on the Oppo which is connected via HDMI 1 out of the Oppo to HDMI 2 on the Elite and everything worked fine but still no picture on HDMI 1 which is where the Denon's monitor out is connected. After doing some testing I determined the HDMI 1 on the TV is working fine as I connected the cable box directly to it and got picture. Audio was fine through the Denon with the cable box connected to TV/Cable via HDMI. After some additional testing I determined the HDMI cable to the Denon was causing the problem but after some connect and disconnection of the HDMI cable from the monitor out to the TV it worked again. I will be getting a new cable (20 Footer if it matters, high speed for 3D also Monoprice cable). Now the odd thing is that even though I am getting video again the OSD and on screen volume is not working from the Denon to the TV. I can not get the volume on the screen and can not get the menu for the Denon to appear on the screen. Could this be a problem with the HDMI cable or something else. I thought I would ask here first before connecting my spare 3808 into the system. The OSD has worked perfect until this morning. Thanks for the help.
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post #19656 of 19879
12/29/12 at 10:33am
Quote:
Originally Posted by mrcarnut View Post

This morning I turned on my 3808 connected via HDMI to my 70" Elite, TW cable box and Oppo 103 and found that HDMI 1 on the TV had a blue screen. I turned on the Oppo which is connected via HDMI 1 out of the Oppo to HDMI 2 on the Elite and everything worked fine but still no picture on HDMI 1 which is where the Denon's monitor out is connected. After doing some testing I determined the HDMI 1 on the TV is working fine as I connected the cable box directly to it and got picture. Audio was fine through the Denon with the cable box connected to TV/Cable via HDMI. After some additional testing I determined the HDMI cable to the Denon was causing the problem but after some connect and disconnection of the HDMI cable from the monitor out to the TV it worked again. I will be getting a new cable (20 Footer if it matters, high speed for 3D also Monoprice cable). Now the odd thing is that even though I am getting video again the OSD and on screen volume is not working from the Denon to the TV. I can not get the volume on the screen and can not get the menu for the Denon to appear on the screen. Could this be a problem with the HDMI cable or something else. I thought I would ask here first before connecting my spare 3808 into the system. The OSD has worked perfect until this morning. Thanks for the help.

Push the small power button to the right of the main power button (green/red push button) wait a minute, then power everything back up. This will allow the receiver to fully restart, and will likely address your problem. The main board locking up would likely have contributed to the HDMI1 issues you were having, but might as well replace the cable anyways smile.gif
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post #19657 of 19879
12/30/12 at 7:22am
Quote:
Originally Posted by crashp3 View Post

Push the small power button to the right of the main power button (green/red push button) wait a minute, then power everything back up. This will allow the receiver to fully restart, and will likely address your problem. The main board locking up would likely have contributed to the HDMI1 issues you were having, but might as well replace the cable anyways smile.gif

That did the trick. Everything seems to be working perfect again. I will replace the cable just to make sure it keeps working. Thanks as always. Don't know what I would do without this forum. Happy New Year everyone.
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post #19658 of 19879
12/31/12 at 9:50am
Quick question about pre amp capabilities of the 3808ci..

Im thinking about picking up the Emotiva XPA-3 to drive my LCR and using the Denon to drive my RSLS.Can the 3808 disable amps or is that what the amp assign is for??
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post #19659 of 19879
12/31/12 at 9:57am
Amps are not disabled ... rather they remain powered and just are not used. Okay to mix pre-outs for L/C/R with AVR powering remaining speakers in setup.
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post #19660 of 19879
12/31/12 at 10:08am
Quote:
Originally Posted by jdsmoothie View Post

Amps are not disabled ... rather they remain powered and just are not used. Okay to mix pre-outs for L/C/R with AVR powering remaining speakers in setup.

Thanks..I guess pretty straightforward..
LCR preouts to XPA-3,speaker wire from Denon to Surrounds..Any GUI settings??

My HT..

Panny AE4000(replaced Panny PT-AX200U)
106' Elite Screen
Denon 3808CI(replaced Denon 3803)
Klipsch RF7
Klipsch RC7(replaced RC3 FINALLY!) : )
Klipssch RB3
Klipsch RW12(being replaced by Rythmik FV15HP)
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post #19661 of 19879
12/31/12 at 10:11am
Correct. No special GUI setting, rather with a 5.1 setup leave AMP ASSIGN set to Zone 2 and run AUTO SETUP (Audyssey) again to account for the XPA-3 in the mix.
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post #19662 of 19879
12/31/12 at 11:39am
Quote:
Originally Posted by jdsmoothie View Post

Correct. No special GUI setting, rather with a 5.1 setup leave AMP ASSIGN set to Zone 2 and run AUTO SETUP (Audyssey) again to account for the XPA-3 in the mix.

Much appreciated.Thanks.
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post #19663 of 19879
1/5/13 at 9:12am
I am experiencing audio drop outs in decoding the Dolby TrueHD track for the following Blu-ray 2D movies:

01. Brave
02. Finding Nemo
03. Total Recall (2012)

Just wondering if this is a common issue with the AVR3808ci. I do not get the same problem if I do not bitstream the Dolby TrueHD track, but sends it as LPCM.

The audio drop outs are very short (less than a second) but the input audio channel indicator on the display does flicker (disappear) when the drop outs occur.
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post #19664 of 19879
1/5/13 at 9:33am
Quote:
Originally Posted by mifronte View Post

I am experiencing audio drop outs in decoding the Dolby TrueHD track for the following Blu-ray 2D movies:
01. Brave
02. Finding Nemo
03. Total Recall (2012)
Just wondering if this is a common issue with the AVR3808ci. I do not get the same problem if I do not bitstream the Dolby TrueHD track, but sends it as LPCM.
The audio drop outs are very short (less than a second) but the input audio channel indicator on the display does flicker (disappear) when the drop outs occur.

Don't know about the first two movies but several people have had audio drop outs with Total Recall so you are not alone. Seems some BD players have the problem while others don't.
One forum member played the movie through the same receiver with two different BD players. One had dropouts while the other did not.

http://www.avsforum.com/t/1445529/total-recall-blu-ray-official-avsforum-review
Edited by XStanleyX - 1/5/13 at 10:23am
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post #19665 of 19879
1/6/13 at 4:59pm
Hi everyone!
I have a question. I apparently just blew out the tweeters in the L/C/R of my Polk Audio Monitor 70 series 2 speakers, with my Denon 3808CI. (party got a little loud) mad.gif
I've read that I should either try bi-amping the Denon (and read where some say it won't make a difference), or pick up an amp for the front speakers.
What amp would work well with the 3808CI? I was looking at NAD, but it looks like their 2 channel amp is about $1200. Is there anything that is decent quality around the $500 range? I would love to have the NAD, but can't see spending that much right now.

Or would I be better off using Klipsch RF-35 speakers with the Denon?

Thanks!!
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post #19666 of 19879
1/6/13 at 6:02pm
Check out gear by Emotiva. Or see what you can find in the used market, where you'll definitely get better bang for your buck. After that, it's just a matter of responsible listening habits and knowing the limitations of your gear wink.gif
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post #19667 of 19879
1/6/13 at 6:17pm
Quote:
Originally Posted by mifronte View Post

I am experiencing audio drop outs in decoding the Dolby TrueHD track for the following Blu-ray 2D movies:
01. Brave
02. Finding Nemo
03. Total Recall (2012)
Just wondering if this is a common issue with the AVR3808ci. I do not get the same problem if I do not bitstream the Dolby TrueHD track, but sends it as LPCM.
The audio drop outs are very short (less than a second) but the input audio channel indicator on the display does flicker (disappear) when the drop outs occur.

The problem with these discs is the new copy protection Sony introduced with these titles. Sony just HAS to do whatever it takes to delay the torrents for a few hours. wink.gif You found the solution yourself... switch output to whatever doesn't cause dropouts. Most switch to LPCM. Mine seems to croak when set to Auto or LPCM but OK with Bitstream. Go figure. LOL
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post #19668 of 19879
1/6/13 at 9:47pm
Quote:
Originally Posted by thaddeussmith View Post

Check out gear by Emotiva. Or see what you can find in the used market, where you'll definitely get better bang for your buck. After that, it's just a matter of responsible listening habits and knowing the limitations of your gear wink.gif
Any particular manufacturers I should look for or avoid?

Thanks!
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post #19669 of 19879
1/7/13 at 3:26am
Quote:
Originally Posted by Vrman View Post

Hi everyone!
I have a question. I apparently just blew out the tweeters in the L/C/R of my Polk Audio Monitor 70 series 2 speakers, with my Denon 3808CI. (party got a little loud) mad.gif
I've read that I should either try bi-amping the Denon (and read where some say it won't make a difference), or pick up an amp for the front speakers.
What amp would work well with the 3808CI? I was looking at NAD, but it looks like their 2 channel amp is about $1200. Is there anything that is decent quality around the $500 range? I would love to have the NAD, but can't see spending that much right now.
Or would I be better off using Klipsch RF-35 speakers with the Denon?
Thanks!!

if the 3808 can blow them out, then an external amp will as well. Suggest investing in better quality speakers rather than an external amp.
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post #19670 of 19879
1/7/13 at 4:16am
Quote:
Originally Posted by Vrman View Post

Hi everyone!
I have a question. I apparently just blew out the tweeters in the L/C/R of my Polk Audio Monitor 70 series 2 speakers, with my Denon 3808CI. (party got a little loud) mad.gif
I've read that I should either try bi-amping the Denon (and read where some say it won't make a difference), or pick up an amp for the front speakers.
What amp would work well with the 3808CI? I was looking at NAD, but it looks like their 2 channel amp is about $1200. Is there anything that is decent quality around the $500 range? I would love to have the NAD, but can't see spending that much right now.
Or would I be better off using Klipsch RF-35 speakers with the Denon?
Thanks!!

$500 to bi-amp 3 speakers = $83 per channel. Plus you still have to repair/replace your current speakers. Personally I'm not sold on bi-amping.
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post #19671 of 19879
1/7/13 at 6:35am
Quote:
Originally Posted by jdsmoothie View Post

if the 3808 can blow them out, then an external amp will as well. Suggest investing in better quality speakers rather than an external amp.
Oh. I thought the cause of an amp killing a speaker was clipping by the amp. From what I could tell, the speakers were not being overdriven as I didn't hear any distortion. The tweeters just faded out all of a sudden.
It really wouldn't be that big a deal to me except on the Monitor 70 speakers, the tweeter is an odd shape because its squeezed between two other speakers. Otherwise, I would have just bought some replacements with higher wattage capacities. Especially since it seems the Polk tweeters seem to be excessively "bright". smile.gif
So I was watching TV last night and with the tweeters only working in the center channel and the two rear surrounds, I think it actually sounded better without the tweeters in the L/R fronts! lol! Weird.
Edited by Vrman - 1/7/13 at 6:40am
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post #19672 of 19879
1/7/13 at 2:44pm
Quote:
Originally Posted by Vrman View Post

Any particular manufacturers I should look for or avoid?
Thanks!

i'm not really sure. you might consider going to some polk forums and seeing what those members suggest with your speakers.
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post #19673 of 19879
1/7/13 at 5:43pm
Quote:
Originally Posted by Vrman View Post

Oh. I thought the cause of an amp killing a speaker was clipping by the amp. From what I could tell, the speakers were not being overdriven as I didn't hear any distortion. The tweeters just faded out all of a sudden.
It really wouldn't be that big a deal to me except on the Monitor 70 speakers, the tweeter is an odd shape because its squeezed between two other speakers. Otherwise, I would have just bought some replacements with higher wattage capacities. Especially since it seems the Polk tweeters seem to be excessively "bright". smile.gif
So I was watching TV last night and with the tweeters only working in the center channel and the two rear surrounds, I think it actually sounded better without the tweeters in the L/R fronts! lol! Weird.

Sure if you are referring to overdriving a 20W amp, but not with the 3808 at 130W. smile.gif
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post #19674 of 19879
1/8/13 at 6:49am
Quote:
Originally Posted by jdsmoothie View Post

Sure if you are referring to overdriving a 20W amp, but not with the 3808 at 130W. smile.gif
Cool! Thanks!! Learn something new everyday!! I've been doing a lot of research on amps, and does the denon push 130w through every channel or just the fronts?

Thanks again!
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post #19675 of 19879
1/8/13 at 8:38am
Quote:
Originally Posted by jdsmoothie View Post

Sure if you are referring to overdriving a 20W amp, but not with the 3808 at 130W. smile.gif

Unless the speaker is subject to wild impedance dips (such as the Klipsch RF-7) in which case the integrated amps may not be able to keep up. In this scenario, dedicated amps are most certainly recommended - I just don't know enough about the Polk line to tell if that is what may be going on here.
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post #19676 of 19879
1/8/13 at 12:09pm
Quick Question: I recently bought HSU 15H Subwoofer. I am having hard time getting it work in my setup.

L/R are B&W 683. Along with the sub, it makes it 2.1 setup. Connected the SUB using Pre-out SW port. I have my FIOS STB connected to 3808 through HDMI. Also has PS3 connected to through HDMI. The audio input on 3808 is configured as "direct". I manually configured the speaker setup by selecting front as "Small", Sub as "LFE+Main", cross over freq as 60 for Front and 90 for Sub.

I have two problems:

1. I had to crank up the channel level of Sub to +12db in order to hear sound / effect from Sub. The Sub volume level is at 40% This is while playing content from Fios STB (some Audio music channel & HBO Movies). I see "Dolby Digital" and 5.1 icons for source & "FL, FR & SW" for output on 3808 front screen.
2. I tried to play a CD / playstation store content from PS3. The 3808 front screen shows the input as "Multichannel In". However, the output shows as "FL and FR" only. Dont see the Sub icon and don't hear Sub at all. Is this something I need to fix in PS3 menus or 3808 Menu.

Any questions or help is appreciated.
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post #19677 of 19879
1/8/13 at 4:56pm
Quote:
Originally Posted by Vrman View Post

Cool! Thanks!! Learn something new everyday!! I've been doing a lot of research on amps, and does the denon push 130w through every channel or just the fronts?
Thanks again!

The numbers used to market an AVR's power output generally only applies when driving 2CH which also applies to the 3808CI.
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post #19678 of 19879
1/8/13 at 5:03pm
Quote:
Originally Posted by Lostwarriorram View Post

Quick Question: I recently bought HSU 15H Subwoofer. I am having hard time getting it work in my setup.
L/R are B&W 683. Along with the sub, it makes it 2.1 setup. Connected the SUB using Pre-out SW port. I have my FIOS STB connected to 3808 through HDMI. Also has PS3 connected to through HDMI. The audio input on 3808 is configured as "direct". I manually configured the speaker setup by selecting front as "Small", Sub as "LFE+Main", cross over freq as 60 for Front and 90 for Sub.
I have two problems:
1. I had to crank up the channel level of Sub to +12db in order to hear sound / effect from Sub. The Sub volume level is at 40% This is while playing content from Fios STB (some Audio music channel & HBO Movies). I see "Dolby Digital" and 5.1 icons for source & "FL, FR & SW" for output on 3808 front screen.
2. I tried to play a CD / playstation store content from PS3. The 3808 front screen shows the input as "Multichannel In". However, the output shows as "FL and FR" only. Dont see the Sub icon and don't hear Sub at all. Is this something I need to fix in PS3 menus or 3808 Menu.
Any questions or help is appreciated.

You'll want to set the LPF for LFE from 90Hz to 120Hz to let the full range LFE signal through the AVR to the sub.

1. Did you run Audyssey? What did the AVR set the sub volume level to with it at 40%? Was it between -3db and 0db? If not, then lower the volume on the sub a little more and run it again until it's between that range. Once set, if you prefer more bass you can raise the volume using the remote as required, although you shouldn't have to raise it to +12db.

2. When "Mult CH In" is displayed on the AVR, it means the PS3 is decoding the DD/DTS 5.1 audio and passing it as PCM to the AVR. Doesn't matter which device does the decoding, If using the STEREO surround mode, then ensure the sub is set to YES and the speakers are set to SMALL in the Custom 2CH/Direct settings (p. 31).
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post #19679 of 19879
1/8/13 at 5:32pm
Quote:
Originally Posted by Vrman View Post

Cool! Thanks!! Learn something new everyday!! I've been doing a lot of research on amps, and does the denon push 130w through every channel or just the fronts?
Thanks again!

The 3808's amp section is pretty robust. Driving 2 channels continuously, it puts out over 185 watts. Driving 5 channels, it gets to 118 watts, and 113 watts when driving 7 channels continuously. This is according to HTM.

http://www.hometheater.com/content/denon-avr-3808ci-av-receiver-ht-labs-measures
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post #19680 of 19879
1/9/13 at 6:17am
Quote:
Originally Posted by jdsmoothie View Post

You'll want to set the LPF for LFE from 90Hz to 120Hz to let the full range LFE signal through the AVR to the sub.
1. Did you run Audyssey? What did the AVR set the sub volume level to with it at 40%? Was it between -3db and 0db? If not, then lower the volume on the sub a little more and run it again until it's between that range. Once set, if you prefer more bass you can raise the volume using the remote as required, although you shouldn't have to raise it to +12db.
2. When "Mult CH In" is displayed on the AVR, it means the PS3 is decoding the DD/DTS 5.1 audio and passing it as PCM to the AVR. Doesn't matter which device does the decoding, If using the STEREO surround mode, then ensure the sub is set to YES and the speakers are set to SMALL in the Custom 2CH/Direct settings (p. 31).

Thanks for the response.

Yes. I ran Audyssey. It did not find sub first time. I increased the volume on the Sub next time. Audyssey was able to detect the Sun and put the channel level as -3db. Front speakers as small with 1.5db. Crossover frequency for front as 60hz and sub as 80hz. I cranked up the volume real high (-11db), still couldn't hear the sub. My usual listening volume is around -35db. Hence increased the sub channel level to +12db to get the sub kick in.
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