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The "Official" Denon AVR-3808CI Thread - Page 658

post #19711 of 20190
Which media server? I tried a couple with no good luck (AVR 4308CI) before I tried Asset UPnP from Illustrate (the dbPoweramp guys). That works very well. http://www.dbpoweramp.com/asset-upnp-dlna.htm

Mike
post #19712 of 20190
Quote:
Originally Posted by Michael Sargent View Post

Which media server? I tried a couple with no good luck (AVR 4308CI) before I tried Asset UPnP from Illustrate (the dbPoweramp guys). That works very well. http://www.dbpoweramp.com/asset-upnp-dlna.htm

Mike

I've had good luck with Serviio as a media server.
post #19713 of 20190
I have just now find out, that problems are not with the server. Problems only with flac. files. I have converted my music library to wav. and now it plays without any errors. But i dont understand, why does my receiver have freezes and any errors with flac files?
post #19714 of 20190
I have tried searching... but I may not be using the correct terms. I have a 3808, and I used to have separate amps, NAD 2400, NAD 2100 and an Accurus (spell?). Anyway, I gave the Accurus to an Engineer friend because one channel stopped working, (the amps were over 16 years old). The NADs were clipping, and going into protection circuit too much which was aggravating. I was using the 2400 (I think) as a center channel amp, but I started to hear what I thought was a blown speaker.

So now I'm just running everything through the 3808 without any separates. I have 3 B&W 805 Matrix speakers (FR, FL, Center), and I had some Phase Techs for the surrounds... but I switched them out for some Focals I had in another room. And I have a Martin Logan Dynamo Sub (forget the number)

I haven't put the surrounds back into the mix, but I still get a overmodulated/distortion feel from my system. I ran Audyssey for the 3 speakers, and it sounded much better yesterday... but today, I feel like I'm hearing some of that distortion again.

Is there a way to tell if a speaker is blown? And how do I know if the Denon can/can't handle my speaker load at a particular volume?

I was thinking of going out and buying the new B&W CM5 (I think that's the model), but I don't really want to spend the money if my speakers are still good. Granted, I know they are over 16 years old, but still, if they work well... I'm fine with keeping them.

Other info:

I have good cables and speaker wire. The wire is the 2-wire > 4-wire thick type, may be audioquest, I forget. The cables are mainly Audio Quest and Monster.

Anyway, any help you all can give would be great. I'm willing to try some tests.

I'm not super happy with the 3808... I didn't like the fact that I had to buy the HDMI extra device so it wouldn't take forever to change channels, the menu system is not very good, and the main remote is a travesty... I never use it.

Thanks for any help,
Francesco
post #19715 of 20190
I am a long time 3808 owner and the unit has worked flawlessly in my HT for years. In the past few weeks I purchased an Epson 6020 pj (to replace my 3 yr old Epson 8500UB) and an Oppo 103. My plan was to run the HDMI 1 output from the Oppo to the pj so I can get 3D video and to have HDMI 2 ouput to the 3808 for audio only. On paper this looked like a great solution to extend the life of the 3808 and not replace it.

However, when I tried this last night I was able to get the picture working fine, but no audio. :-(

I played around in both the Denon 3808 and Oppo 103 menus, but still no audio.

I really want this to work as I don't want to buy a newer Denon AVR just so I can have 3D video.

Any ideas?

Thanks in advance for your help and input.

George
post #19716 of 20190
^Have you tried the Oppo thread? I bet you'll get a better answer there.
post #19717 of 20190
Quote:
Originally Posted by zybar View Post

I am a long time 3808 owner and the unit has worked flawlessly in my HT for years. In the past few weeks I purchased an Epson 6020 pj (to replace my 3 yr old Epson 8500UB) and an Oppo 103. My plan was to run the HDMI 1 output from the Oppo to the pj so I can get 3D video and to have HDMI 2 ouput to the 3808 for audio only. On paper this looked like a great solution to extend the life of the 3808 and not replace it.

However, when I tried this last night I was able to get the picture working fine, but no audio. :-(

I played around in both the Denon 3808 and Oppo 103 menus, but still no audio.

I really want this to work as I don't want to buy a newer Denon AVR just so I can have 3D video.

Any ideas?

Thanks in advance for your help and input.

George

I've read about this particular issue before with the 3808. Go to the Oppo's setup menu, select "Video Setup," then "3D Setting," then "Blank HDMI 2 - Yes." The Oppo manual describes the exact situation you're encountering:

post #19718 of 20190
I purchased an Onkyo 818 during the $679 sale. Up until then I had been a very happy owner of the 3808 CI but I wanted the 3D pass-through and Audyssey XT32, plus I kind of missed the THX processing.

I sold my 3808 on eBay and now, 17 days after the buyer acknowledged he received it in good condition, he is claiming that there is distortion coming out of the speakers "at all volumes" and also that the USB input isn't working. I know for a fact that the unit worked perfectly up until the day I replaced it with the 818 but he is claiming when he switches to the USB input he receives a "network error", which really doesn't make sense. Does anyone have any ideas? Can you even get a "network error" from switching to the USB input?

It's really kind of hard to decipher what he is doing as he said "I have tried to connect my Ipod or my Apple computer with the USB input and it always show " network problem"."

The only thing I know of that you can play from the USB ports on the 3808 CI is a USB flash drive or other mass storage device but he is claiming he gets that error even with nothing in the port.

I have no idea what he is doing trying to hook up an apple computer to the USB port and it's obvious to me that he didn't read the manual. I certainly am not going to refund him at this point because I have no idea what he has done with this receiver in the 17 days he owned before he reported these problems but he is now claiming "this is a defect unit and you know it" and that he is going to dispute it with eBay.

Does anyone have any idea if he could get a "network error" just by selecting the USB input. That error message doesn't seem related to me but I no longer have the unit or the owner's manual and couldn't find anything to correlate that error with the USB input. Also, does anyone think he could have damaged the unit by trying to plug a computer into the USB port? I think there is at least potential that that happened but I am curious to others opinions. If he tried to plug an actual computer into the USB port who knows what else he might have done as well.
post #19719 of 20190
The AVR is not designed to have a computer connected via the USB jack.
post #19720 of 20190
Quote:
Originally Posted by jdsmoothie View Post

The AVR is not designed to have a computer connected via the USB jack.

Yeah, I definitely understand that. I just have no idea how he even attempted to connect a computer to the USB jack (A type to A type?) and if that caused damage. I also don't understand how he is getting a "network error" from the USB input.

At this point I think he slipped by telling me that he tried hooking his computer to the USB port and since he is demanding to return it I doubt I'll get any honest answers. I was even willing to try and help him figure out what he was doing wrong but now that he is accusing me of defrauding him (it's defect and you know it) I should probably just let eBay's dispute department handle it.

The only thing I know for certain is it operated flawlessly when I took it out of service and he acknowledged he received it in good condition (even left positive feedback). I feel bad that he is not happy with his purchase but based on the circumstances I am definitely not willing to accept a return.
post #19721 of 20190
Quote:
Originally Posted by Keith_G View Post

Yeah, I definitely understand that. I just have no idea how he even attempted to connect a computer to the USB jack (A type to A type?) and if that caused damage. I also don't understand how he is getting a "network error" from the USB input.

At this point I think he slipped by telling me that he tried hooking his computer to the USB port and since he is demanding to return it I doubt I'll get any honest answers. I was even willing to try and help him figure out what he was doing wrong but now that he is accusing me of defrauding him (it's defect and you know it) I should probably just let eBay's dispute department handle it.

The only thing I know for certain is it operated flawlessly when I took it out of service and he acknowledged he received it in good condition (even left positive feedback). I feel bad that he is not happy with his purchase but based on the circumstances I am definitely not willing to accept a return.
It sounds to me like he's trying to scam you. I would just let eBay's dispute department handle it -- if he already left positive feedback he's probably SOL.
post #19722 of 20190
Quote:
Originally Posted by Keith_G View Post

Yeah, I definitely understand that. I just have no idea how he even attempted to connect a computer to the USB jack (A type to A type?) and if that caused damage. I also don't understand how he is getting a "network error" from the USB input.

At this point I think he slipped by telling me that he tried hooking his computer to the USB port and since he is demanding to return it I doubt I'll get any honest answers. I was even willing to try and help him figure out what he was doing wrong but now that he is accusing me of defrauding him (it's defect and you know it) I should probably just let eBay's dispute department handle it.

The only thing I know for certain is it operated flawlessly when I took it out of service and he acknowledged he received it in good condition (even left positive feedback). I feel bad that he is not happy with his purchase but based on the circumstances I am definitely not willing to accept a return.

As he has already admitted to connecting his PC to the USB jack, I would simply point him to the following note on the right side of p. 55 in the Owner's manual (which you can likely also use in your defense with the eBay dispute department).


post #19723 of 20190
Quote:
Originally Posted by Keith_G View Post


Does anyone have any idea if he could get a "network error" just by selecting the USB input. That error message doesn't seem related to me but I no longer have the unit or the owner's manual and couldn't find anything to correlate that error with the USB input. Also, does anyone think he could have damaged the unit by trying to plug a computer into the USB port? I think there is at least potential that that happened but I am curious to others opinions. If he tried to plug an actual computer into the USB port who knows what else he might have done as well.

The only thing I can think of what might be the issue here is that YOUR network settings are still in the receiver and it gets an error trying to connect to YOUR network. LOL

Even if you used DHCP those settings are held in the Network Settings and have to be set up for his network.

I'd contact him again and let him know that port isn't for computers, only mass media storage devices. I doubt connecting the PC to the port damaged the receiver. We are just talking a +5vDC, data -, data +, ground. Have him perform a processor reset and then start by only connecting two speakers to the receiver.
post #19724 of 20190
He was claiming he was getting that error when selecting the USB input, which didn't make much sense. He didn't state that he even tried to hook it up to his local network.

Thanks for all the feedback. I haven't heard anything back from him yet so I am not sure what is happening. I am a little wary of trying to help him at this point after he accused me of selling him a defective product. Early on I did recommend he come to AVS and visit this thread but not sure if he ever lurked or not. Hopefully he sees your response if he does and tries a processor reset. That's certainly a good tip and a good place to start regardless of whatever he might have done.
post #19725 of 20190
Quote:
Originally Posted by jdsmoothie View Post

As he has already admitted to connecting his PC to the USB jack, I would simply point him to the following note on the right side of p. 55 in the Owner's manual (which you can likely also use in your defense with the eBay dispute department).


Thanks for pointing that out.
post #19726 of 20190
Quote:
Originally Posted by Keith_G View Post

He was claiming he was getting that error when selecting the USB input, which didn't make much sense. He didn't state that he even tried to hook it up to his local network.

Thanks for all the feedback. I haven't heard anything back from him yet so I am not sure what is happening. I am a little wary of trying to help him at this point after he accused me of selling him a defective product. Early on I did recommend he come to AVS and visit this thread but not sure if he ever lurked or not. Hopefully he sees your response if he does and tries a processor reset. That's certainly a good tip and a good place to start regardless of whatever he might have done.

I'm betting he filed a claim against you and is waiting for FleaBay to respond.

If the 3808 is anything like my 5308, there is a Source called NET/USB. You use the GUI to either access the USB port or the Ethernet port ( and any shared resources on it. ) Mine pulls up the same network error when I use NET/USB because I now use my Oppo BDP 103 to access the network. It is SO much better at it than the clunky Denon GUI.

Have the goofball clear your network settings and the Network Error will go away. Won't help with trying to hook his Mac or whatever to the Denon though. Wonder if something like a LinkSys USB300M Ethernet adapter connected to the Denon's Ethernet port will work as a null modem for accessing data on the computer. I have a USB300M but only have an Asus tablet I use it with. I guess I should try it since I'm no loner using the Denon's Ethernet port.
post #19727 of 20190
who buys used gear and doesn't do a factory reset the moment they hook it up? I hate having the PO's custom input names, random settings, etc..
post #19728 of 20190
The buyer in this case clearly has no idea what he's doing and obviously did not bother to RTFM.
post #19729 of 20190
The USB and network streaming are on the same input. Some of his fumbling could be causing the "network error" when he switches to that input.
post #19730 of 20190
I have 7.1 setup in my living room connected to the 3808ci, my room opens to the kitchen and I'd like to put two speakers in there while playing the same source as the living room. Is this possible or do I need to buy something else?
post #19731 of 20190
The 3808CI is only a 7CH AVR and as you're already using all 7 CH, you would need to connect a 2CH amp (or old AVR) to the Zone 2 pre-outs and then connect the kitchen speakers to that external amp. Note however, that HDMI source devices will not pass to Zone 2, rather you would also have to connect an analog RCA cable from the source in addition to the HDMI for the main zone. The other option is to give up your rear surround speakers and then you can connect the Zone 2 speakers to those same speaker posts and set AMP ASSIGN to Zone 2.
post #19732 of 20190
Hi did you ever figure out attaching zune to Denon AVR? I have the same problem here in 2013 (I actually LIKE zune, I know crazy!)

If you could message me at earney6@msn.com or jason wirtz on facebook I would love to hear if you found a way to do it.

My AVR is the 1612 model with airplay. I wondered about bluetooth adapter to the zune which would then wirelessly send to AVR, but just not sure what the hell to do.

J Wirtz
Minneapolis
post #19733 of 20190
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Edited by Rick Zaida - 2/8/13 at 5:15pm
post #19734 of 20190
Spending money improves your hearing. wink.gif
post #19735 of 20190
Quote:
Originally Posted by Rick Zaida View Post

Hello group, just introducing myself. I recently purchased the AVR-3313CI to replace my AVR-3808CI. My 3808 never let me down but sadly, it became outdated. When I first hooked up the 3313, the sound was thin in comparison. After comparing settings between the two units, discovered that I needed to change the crossover on the LFE & Front Speakers to 80. After this tweak, the bottom end was finally present. I find the 3313 much clearer, especially the center speaker. Dialogue & music vocals are much clearer & have more presence! The overall speaker seperation is much better as well. I can here the sounds from each of the 5 speakers very distinctly, especially from the rears, which were not so clear or present on the 3808.

(Sorry, meant to post this on the AVR-3313CI thread, and can't find a DELETE option... Yeah, I'm a NUBE!!!)

Me thinks you had the 3808 setup incorrectly. I experience everything you described in the 3313 on my 3808. Glad you're happy with your purchase though smile.gif
post #19736 of 20190
Well, an open question is whether he had the Dynamic EQ/Vol upgrade on his 3808. The impact of Dynamic EQ could be a significant factor, note how he comments about the improvement in clarity/presence in the surrounds, something that Dynamic EQ specifically addresses.
post #19737 of 20190
.
Edited by Rick Zaida - 2/8/13 at 5:14pm
post #19738 of 20190
Rick,

Obviously keep the 3313. However, I'm not understanding what your reasoning is for returning the 3808 to Costco? Is it simply and outdated issue and you're invoking their satisfaction membership clause for returns?
post #19739 of 20190
Quote:
Originally Posted by Rick Zaida View Post

Thanks for the reply, so here's a question: Would you keep the 3808 that cost $1,640 total (which I can return at Costco & get all my money back), or keep the 3313 that cost $1,135 total (also from Costco, so it can be returned when a better unit comes out). ???

If I had this kind of latitude (assuming both can be simultaneously returned), I'd return both and get the 4311ci for the best of both worlds plus a little pocket money.
post #19740 of 20190
.
Edited by Rick Zaida - 2/8/13 at 5:12pm
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