The "Official" Denon AVR-3808CI Thread - Page 661

Hi Thanks
I called Denon Some Times You Think They Do Not Know Anything He Had To Read Out Of The Book Not Any Help.
I Have Not Setup Any Eq There And It Is Turned Off,Tone Control Settings Are Turned On,
Checked Speakers One At A Time.
Just The Front FL/FR only Have Control.
All so All The Surround Modes When Checking Them Sound Weird Sound Is All So About 20 db Or More Lower.
I Have Been Thru The Settings Going Nuttsss.
I Have Had This Denon For Two Years So I Know The Setting Some What Good.

Thanks Tim From Mi.

It All Work Good In The Past.
I Have Done A Reset 3 Or 4 Times It Did Not Help.
Thanks Tim From Mi.

Can anyone tell me what is a decent price for a slightly used 3808CI in pristine condition. I am going to try to sell mine. I looked on Amazon and there are 7 resellers selling used with $399 being the cheapest.

Well there you go!

Try selling it here on AVS.

$500 or less tends to be the going rate. They are perfectly competent pieces of gear in a modern setup, but that 2007 manufactured date keeps getting further and further away.

Is there some Audio Output setting on the tv you need to set?

^^
If you are referring to the HDMI (ARC) feature, the 3808CI is only HDMI 1.3 and therefore not ARC capable, rather if you want to pass any TV audio back to the AVR, you'll want to connect an optical cable from the TV's optical audio output jack.

Is any one able to email the service manual for this receiver? The link in this forum is blocked by wetpaint. i have one that I replaced a surround final transistors. The popping is gone, but the receiver still goes into protect mode. i am trying to find diagnostics menu and test points for O-scope to track down where the fault still is.

I have most of the available manuals including the service manual which is the largest at 29MB. If you PM me your email address I'll work with you on getting these to you.

sent ya pm

Sorry for another 3D question but I didn't get get the full answer reading through older threads.

Because the 3808CI doesn't implement HDMI 1.4, I understand it won't handle signals to 3D panels. I also see that one solution is to add a BD player with two HDMI outputs such as a Panasonic BDT310 or BDT500, or one of the Oppos.

Q. When I split the HDMI audio and video through the two HDMI outputs is there any delay or synchronization problem between the audio running through the 3808 and the 3D video going directly to the panel? If so how do I adjust the delay to synchronize the streams?

Right now I'm using a PS3 as the BD player and it would be great to avoid buying another BD player.

Q. Does it work to use an HDMI splitter on the PS3 and pass one stream to the 3808 and the other stream to the 3D panel? I saw someone mention a Rocketfish splitter but I don't know if this worked for them. Can anyone confirm the name and model of an HDMI splitter that works to use a PS3 with the 3803CI and 3D video with a 3D panel?

Thanks,
Billy

Splitters don't work because the handshake from the non-3d compliant device will prevent 3d output on both ends. Dual HDMI output players can maintain a separate handshake for the HDMI 1.4 display and the non compliant audio sink.

Your PS3 will still work, you just have to use optical for audio to the receiver which will be a pretty tiny downgrade.

Thanks Batpig,

I see, the splitters are out.

Using an optical connection for PS3 audio, i guess it drops the audio from lossless 5.1 to lossy 5.1, right?

Are there any audio/video time synchronization issues with this approach?

Do I need to change settings on the PS3 or 3808?

Are there any other downsides in using this approach?

Thanks, I appreciate it.

Billy
Edited by BillG - 3/9/13 at 10:31am

1. Generally no, although the "Audio Delay" setting can be used just was with any other source.
2. There are HDMI splitters on the market now that can do this, however, they sell at roughly $500.

Or buy something like this for $24.
http://www.monoprice.com/products/product.asp?c_id=101&cp_id=10113&cs_id=1011306&p_id=8204&seq=1&format=2

Right ... not going to work as batpig noted above.

Wryker,

Have you personally used this splitter for this purpose? I thought batpig said an HDMI splitter will auto-negotiate down to the lowest resolution for the pair of outputs (non-3D in the 3808) even if one of the outputs (the panel) can handle 3D?

The customer comments don't look positive for those who tried to use it for this purpose. See below.

Billy

---

May have blown HDMI ports
Pros: Solid construction
Easy to use

Cons: May have shorted HDMI ports

I recently purchased this splitter and a switch (http://www.monoprice.com/products/product.asp?c_id=101&cp_id=10110&cs_id=1011001&p_id=8150&seq=1&format=2) to enable 3D pass through on my HDMI 1.3a Denon AVR-1909. After setting up I was able to play 3D video but no audio and then later started experiencing intermittent HDMI issues (no image, no sound, image but with pink hue). Then later I couldn't even get my Sat receiver or Blue-ray to broadcast over the HDMI. I think the combination somehow fried the HDMI section of the back panel. Use these combination of devices at your own risk.

---

Didn't work for me
Pros: Cheap price

Cons: Did NOT pass 3D video in my case, nor audio to my receiver.

I love monoprice for cables, but this thing just didn't work at all for my case. I just bought a new 3D Panny PT-AE7000u projector, and unfortunately discovered that my "ancient" 2 year old expensive Sony receiver couldn't pass 3D video signals. So I saw this thing on monoprice and was excited by the claimed 3D pass capability. I also was excited to see that it could supposedly pass bitstream audio. So I hooked up my Blu-Ray player to the "input" of this splitter, then the outputs were sent to my projector for the video and then my receiver for the lossless audio. 2D video came through just fine to my projector, but when I play a 3D blu-ray, the projector doesn't recognize it as a 3D signal, so it won't send a synch signal to the 3D glasses. Also, there was NO SOUND whatsoever from the receiver. Did many things to try and get it to work, but no luck. Maybe it's just my projector. The splitter works fine if it's hooked up to 2 TVs, but apparently not to my projector and a receiver. At least it was cheap! Will keep it for future use, just not for this particular use. Guess I need to buy a new receiver.

by Monoprice Administrator
Hello,

My apologies for the issue you are having with the splitter you purchased. Its possible that there may be a compatibility issue with the splitter and the projector. If you dont mind me asking have you tried connecting to the projector on either output with no receiver connected? Also the same with the receiver and no projector connected? Also I'm assuming the receiver has audio pass through and if so you should be getting some sound even if it was 2ch. PCM. If this doesn't seem to resolve the issue we can look into issuing you a refund if you like and perhaps make some recommendations on some other splitters to try. Thank you for being a customer of Monoprice.

Sincerely

Tjayi Malone
Tech Support

by Black Banshee
Hi thanks for responding, yes I tried those approaches with no luck. I thought perhaps it was a faulty splitter but like I said I also have two separate flat screen TVs and the splitter worked just fine sending the audio and video signal to both TVs. I know it's not the projector because if I hook up the Blu-Ray player directly to the projector, then it recognizes the 3D signal just fine and sends the sync signal to the 3D glasses. It's only with the splitter between the player and projector where I have the problem. So I'm guessing that for whatever reason this particular projector has a compatibility issue with the splitter. Wouldn't surprise me as this projector is a new model that came out just a few weeks ago. Not interested in a refund as I will likely use this splitter for other purposes. thanks

by Monoprice Administrator
Hello,

Glad to hear you will find use for the splitter elsewhere and sorry to hear we couldn't get it working for you with the projector. I would have to say that there is definitely a compatibility issue some where in lines with the splitter and the 3d projector. I have forwarded this onto our QC team for review and to perhaps look into the issue and changes that may need to be made to the product. Thank you again for your cooperation with this matter it is much appreciated, just sorry we couldn't get it resolved for you.

Your review process is now finished. If you were satisfied with my assistance, you can always leave a testimonial at this link.

http://www.monoprice.com/home/testimonials.asp

You can also contact me directly at Tjayi.Malone@monoprice.com.

Thank you for your continued business, it is greatly appreciated!

Tjayi Malone
Tech Support

---

Don't use for two different HDMI inputs
Pros: Works for one input...

Cons: Will not work for two different inputs, such as a Pioneer receiver and a Pioneer Kuro TV, it drops the radio setting down to the lowest possible setting for both.


It's OK if the reviews aren't important.

Was this review helpful to you?

Rating: (9 out of 10) Reviewer: Steve from MD from Rockville, MD
10/1/2011 4:00:15 PM
Good luck after 3 months
The signal is really good and I haven't had any problems. Great for the price. The only problem I've had is that when I turn off one of the TV's it appears to interrupt the signal on the second TV and the second TV turns off. We just have to turn the second TV back on, but it's a rare problem for us.

by Monoprice Administrator
Hello Steve,

Glad the splitter worked well for you for the most part. As far as having to have both displays on with the switch, if you don't mind me asking what resolution are the two televisions? If different this may have an affect. Also what source are you using and what resolution were you running? Just want to see if I can possibly fix this for you. Thank You again for your feedback and for your continued business, it is greatly appreciated!

Tjayi Malone
Tech Support

by Steve from MD
fios DVR, and yes they are different resolutions.

by Monoprice Administrator
Hello Steve,

Thanks for the information, well what happens with the splitter is that it can't distinguish between two different resolutions at the same time so it will default to the lowest common resolution which I would assume in this case is 720p. So if you set the DVR to a common resolution for both Televisions (1080i down to 720p) this should fix that problem or if you are okay with the issue, as you mentioned it is a small one for you that works as well.

Your review process is now finished. If you were satisfied with my assistance, you can always leave a testimonial at this link.

http://www.monoprice.com/home/testimonials.asp

You can also contact me directly at Tjayi.Malone@monoprice.com.

Thank you for your continued business, it is greatly appreciated!

Tjayi Malone
Tech Support

I bought 2 4x2 HDMI splitters. One for my 3808 but I was trying to put the PS3 through the 3808 - then from 3808 to the 4x2 to have one go to my 3D 'box' and one back to the AVR but that did and did not work. At that time I had a 3D Mitsy DLP which required the HDMI to go through an adapter thus my set-up is different.
While it's true that it will down-res both outputs to the lowest display setting for either displays you connect I haven't tried it since I got a new AVR and bought a 3D Projector. I still have both 4x2 splitters (one never used). I'm going to install the 3808 into our living room to replace the older Denon but the current TV in there does not support 3D so I won't be trying it again until that TV dies and we get a new one w/3D (which should be many years).

Why don't you just use optical.
You won't hear a difference...

The PS3 drops the audio to lossy anyway if playing a 3D BD with Dolby True HD or DD+. They have not implemented an update yet to allow it to output DD+ or Dolby TrueHD output when playing a 3D BD. They did have an update that allowed them to playback DTS-HD and DTS-HD MA from a 3D BD. Prior to the update it only output DTS. These limitations with the PS3 is why I picked up a stand alone 3D BD player. For audio to my 3808 I using the HDMI audio only output from my DVDO DUO. I had completely forgot it was there until a couple of months ago.

As kevinwoodward notes above, you are unlikely to notice any difference in quality between the higher bitrate lossy DD/DTS audio on a BD (as compared to standard lossy DD/DTS on a regular DVD) using an optical cable as compared to using an HDMI cable to listen to the lossless HD DD/DTS audio.

Thanks - that's what I'll do... now I just have to make my mind up on which the 3D panel to buy... I think I'll go passive with one of the new Sony LCD panels. But that's a whole 'nuther story.

Billy

When is Denon refreshing their line, I am looking at a new av receiver to replace my aging Integra?

Not sure why you posted in the 3808 thread as this model is over 5 years old now??

But, anyway, Denon releases their new models starting in the spring and then the higher end models trickle out throughout the summer. They just announced their new entry level line (now dubbed the "E series"): http://www.hometheater.com/content/denon-introduces-e-series-av-receivers

This E series is essentially the replacement for the lower level (19xx and below) models. The higher level models (21xx and up) will have their replacements coming out in a few months.

Since you are posting in the 3808 thread, I assume you are looking at higher level models, so these refresh on a much slower (non annual) cycle. The 4520ci is the current "flagship" and isn't due for replacement any time soon.

Hey, batpig. Do you have any idea if we'll be seeing Audyssey MultEq XT32 in any of the lower tier models from Denon this year?

I have a 3808CI that has been working flawlessly for me since I got it in 2008. In December, I purchased an Emotive XPA-5 to power my speakers. I was upgrading from Paradigm monitor series to Studio series. Even though the Studios are rated 8 ohms, I had read many comments about how they have impedence dips below 4 ohms, and that they can be tough to drive properly with a receiver. So now, I"m using the 3808 as a pre-pro.

I'd like to upgrade to Audyssey XT32, but I don't want to spend the bucks for the 4520CI, especially since I wouldn't even be using its amps!

I know the 4311CI has it as well, but even used ones are going for $1,200 - $1,500 up here, in Canada.

I know that the Onkyo TX-NR818 has it, and is less expensive, but I'd prefer to stick with Denon (or possibly Marantz).

So, I'm content to continue using my 3808 until Audyssey XT32 trickles down to a less expensive model, but I was wondering if you had any info (being the resident Denon expert) on when that might be . . .

Honestly, I don't have any inside info. The higher level "CI" models haven't been announced so no idea at this point if XT32 will trickle down. My guess is that it won't, as it is currently one of the major differentiating features on the 4xxx level models.

If I were you I'd just keep my eyes peeled for a good deal on a 4311....

Does anyone know if Denon has ever publicly released serial and//or IR control codes for the Feature Upgrade option? I know that IR control codes exist as the Harmony database contains them and I'd guess that there may also be serial control codes. The current documentation available on the Denon site does not have any of these codes listed. I've not yet heard anything back from an inquiry to Denon. Thanks

Does anyone here know if the main remote from the 4311 will control the 3808?

Bump.