Originally Posted by Citivas
I agree that is lame and frustrating. It seems like across the board HDMI connections are much more prone to complications, incompatibilities and stability issues and failures more than any previous connection I have seen. In your case, could the DVI conversion have anything to do with it? I am surprised Panasonic still sells monitors by the 9th generation (yours, they are on the 10th now) that don't have native HDMI connections, but I guess you have the commercial line instead of the consumer so maybe that has something to do with it. I don't think that excuses Denon, of course...
I had the same problem with a LinkSys Cable modem / Wireless gateway combo unit. It kept dropping my internet connection and rebooting. I call up LinkSys, they tell me its Cox, I call up Cox, they tell me its LinkSys. I did the ping-pong for an entire day trying to climb up the corporate ladder on both sides. Finally had one guy tell me "umm, yeah, we gave Cox the new firmware, but they dont want to deploy it"... Riiigghtt... Finally I just returned the LinkSys combo unit and got two seperate units and it never recycles. Obviously the problem was with the LinkSys WCG-200 then. But LinkSys blamed it on Cox til the end.
Same thing now...
I had a 100% working setup, the *ONLY* thing that changed was SIMA 3x1 HDMI switch box swapped out for Denon AVR-3808CI... suddenly problems occur. How could it be anything else BUT the 3808CI?
Yeah, I have the Panasonic TH-50PF9UK that was the first 1080p 50" plasma (supposedly the 9th gen). Panasonic promised they would release an HDMI blade (since the existing one only took 1080i). They said use the built in DVI-D for now for 1080p inputs. So thats what I'm was using.
But Panasonic blew us early adopters off and never released the HDMI blade. I'm not even using any weird dongles... Just a Monster 400 HDMI -> DVI-D cable.
The only "weird" thing I have in my setup is 2 HDMI wall plates:
DVD-3930CI -> AVR-3808CI
HR10-250 -> AVR-3808CI
Sony VCR -> AVR-3808CI
AVR-3808CI -> HDMI WALL plate #1 -> HDMI WALL PLATE #2
HDMI-> DVI-D cable to Panasonic monitor.
I know what you are thinking, the HDMI wall plates could be at fault... Possibly, but doubtful. They were working fine with the SIMA switchbox. In fact, I spent a month+ trying to find HDMI wall plates that could run at 1080p without sparkles. The only ones that would were the crazy overpriced Ethereal ones, so those are the ones I have and were working til the AVR-3808CI.
I wasn't happy with the first douche bag response I got from Denon tech support, so I called them back and this time I got a guy who was a bit more helpful. He gave me 4 things to try when I get home. I'm kind of skeptical on his suggestions though. He said:
1) try do a "reverse hand shake" (don't know how this will work after I turn stuff off and on)
2) try do the microprocessor reset
3) try do the firmware reset
4) reinstall the firmware
I already did #3 & 4 and it did nothing. #1 sounds like the B.S. line you give people when you do tech support and can't figure out the problem (umm... unplug everything and wait for 10 seconds and turn it back on
Either way, this was a brand new out of the box unit. I did the firmware before even hooking it up.
But I'm thinking to "exchange" this unit at CC on the way home
Thats probably going to lead to me returning the whole damn thing when the new one doesn't work either
Maybe its just me, but I have never had a faulty piece of electronics or PC hardware out the box. Maybe it broke down the line, but brand new? Never. If something didn't work, it didn't work after an exchange either.