I dont understand all the hate and comments on the 810........it was not intended for multi-room, complex Custom installs. It is for the "average" Single Hometheater room install, and aparently it does a SUPERB job.
the SW appears to be very easy, yet flexible enough to do multi-level macros, etc. All the basic buttons are there, including the rec, guide, etc. For the price, what other remote is out there that would be better? Harmony? c'mon
if you really like to fine tune with the SW, use multi-room control, need variables, etc, then the current crop of 900,950, and upcoming 980, will do as well...........at a much higher price point.
for most users, myself included, the 810 will do just fine! it is a fine replacement for the 800/850