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*Official* Denon 5308 Thread - Page 159

post #4741 of 4955
Quote:
Originally Posted by Sam S View Post

Just so I'm understanding you correctly, you play 480i video via HDMI through the 5308 set to Video Direct, and you get no image, or you get 1080p instead?
When I do it, I get 480i out the HDMI monitor out.

Seeing some of the info posted after you, it seems likely that my DTV box was upgrading the SD video when I had it directly connected (via HDMI) to my TV. I've not gone back to fiddle with the DTV settings to force it to send 480i... call it my "I'm still really happy I got everything working again" attitude problem.

In my mind, if the DTV is upgrading the SD already, why doe the "HDMI VIDEO DIRECT" (I'm going to start referring to this as the HVD function) block it in the first place? Is the DTV querying the 5308 for a native resolution and the HVD function then kicks in and shuts it down? I don't know, that logic doesn't track either. Does the HDMI communicate that its sending an upgraded SD signal and that triggers the HVD function to block it? Why would anybody want that?

This does make some sense because I'm confident my blu-ray player is not upgrading my SD (DVD) picture and it comes thru with HVD enabled just fine. It must have something to do with the games that the DTV box is playing with the signal.

If the DTV is upgrading the video, that means my 5308's video chips are not doing the job I thought they were. I wonder if I should go into the DTV and fiddle with the settings, but that could get confusing because I think it asks for what the TV is capable of, not what you want to be sent.

Anybody have any idea what DTV boxes are using for upgrading video? Software, hardware? How would it compare to the 5308's Realta chips? I'm not expecting an answer to that, I doubt that's easy info to come across. This is an interesting question regarding picture quality from DTV. It may be that DTV really locks us out of our picture quality and I had thought my 5308 was helping, at least with the SD stuff.

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post #4742 of 4955
I tried several experiments to see if I could repeat what you are getting. First I went to the DTV box and changed the resolution to only 4801. I then verified I had a picture and proceeded to press the relabed button on the inside of the drawer 5308. The picture goes blank and then comes back. I tried this with 480p,720p, 10801, and the finally 1080p. Same thing, you press the button and then the picture goes out and then comes back on. It would also tell me that the service was off or on. So I have not been able to duplicate the problem that you are having. I was watching a program named Tricks which is a bbc program about retired cops who work on cold cases. It appears to be at 480i native but I cannot be absolutely sure.
Manny
post #4743 of 4955
Did this only happen one time and can't be repeated? It's called a bug. Hitting the small power button will fix 99% of them.
post #4744 of 4955
Quote:
Originally Posted by drmanny3 View Post

I tried several experiments to see if I could repeat what you are getting. First I went to the DTV box and changed the resolution to only 4801. I then verified I had a picture and proceeded to press the relabed button on the inside of the drawer 5308. The picture goes blank and then comes back. I tried this with 480p,720p, 10801, and the finally 1080p. Same thing, you press the button and then the picture goes out and then comes back on. It would also tell me that the service was off or on. So I have not been able to duplicate the problem that you are having. I was watching a program named Tricks which is a bbc program about retired cops who work on cold cases. It appears to be at 480i native but I cannot be absolutely sure.
Manny

Ok, I did the exact same and I once again have a blank screen. I went into the settings on the DTV and selected only the 480i resolution. Checked it three times. After changing it, I saw no change on the screen that I could detect. I then went to the 5308 and hit the HVD button, after a second's pause, the screen went black, just as before. I got sound, but no picture.

This behavior is repeatable for me.
post #4745 of 4955
Quote:
Originally Posted by GGT View Post

Software, hardware? How would it compare to the 5308's Realta chips? I'm not expecting an answer to that, I doubt that's easy info to come across. This is an interesting question regarding picture quality from DTV. It may be that DTV really locks us out of our picture quality and I had thought my 5308 was helping, at least with the SD stuff.

It's hardware. And the proper term would be "upscaling" the video image, not upgrading. Doesn't your DTV box have a resolution setting for "Native"? That would be idea, and allow for the 5308 to all the video processing.
post #4746 of 4955
The program I was using was New Tricks rather than just Tricks from the BBC. I need to somehow verify that it is sd. Also I will check out the native setting in the dtv.
Manny
post #4747 of 4955
The channel I used was the Military channel which is very much SD for me in my area of the country.

I looked high and low in the DTV settings and menus and couldn't find a "native" resolution setting or a setting I could infer as "native". The settings for video resolution are referred to as what your TV is capable of.
post #4748 of 4955
Just had the upgrade done this week. Either my ears became more sensitive or I now have to listen to most sources (DirecTv HR20 & Oppo BDP-83) at about 10 db lower than before the upgrade. Certainly a huge difference with the Oppo where I previously had to crank up the volume in order to hear the dialogue in most movies.
post #4749 of 4955
Quote:
Originally Posted by shamus View Post

Yep... Fader. Page 74 of the manual. Make sure you check it while playing a dts track. Hopefully that's your issue.
Sorry it took me a while to get back on this. This past weekend, I took out the old Radio Shack sound pressure meter that I used to use to tune the AVR-5803A before it was replaced with the upgraded version of the 5308A.

It turns out that Audyssey had the levels too high on the rear channels for all sources. For whatever reason I only picked this up when listening to DTS (maybe I was paying more attention).

After manually correcting the levels (used the AVR-5308A's internal tones), the levels sound correct with the DTS source. I'll have to listen to the other source types as well, as time permits. I also want to run some DVD-Audio test tones and see if the entire signal path is at the correct levels now (it should be).

I was surprised that the Audyssey MultEQ XT32 would be this far off, but it's my fault for not double-checking the calibration afterwards. I wonder if I caused some of this by only taking one set of the measurements in the room (the sweet spot only)?

Thanks for the suggestion earlier since that led to me taking the sound pressure meter back out again.
post #4750 of 4955
Quote:
Originally Posted by GGT View Post

The channel I used was the Military channel which is very much SD for me in my area of the country.
I looked high and low in the DTV settings and menus and couldn't find a "native" resolution setting or a setting I could infer as "native". The settings for video resolution are referred to as what your TV is capable of.

It's under "Settings and Help" --> Display --> Video --> Native

Set to "On".

You can find the owners manual at:
http://support.directv.com/app/answers/detail/a_id/2500/~/directv-receiver-manuals

Select HR2x and go to page 75-ish for more on Native.
post #4751 of 4955
I got the hardware upgrade a few weeks after they started offering it. I recall doing a software firmware check when I got the unit back and it indicated that the firmware was up to date.

Today, I did the firmware check since the hardware upgrade, and found that the 17 minute firmware update was available, I believe firmware version 2.09. The firmware update process finished without any hiccups.

I tried searching this thread and and 3xxx/4xxx/5308 firmware thread for information about this firmware update, but I can't seem to find anything.

Could someone please direct me to information regarding this update?

Thanks,

Walter
post #4752 of 4955
AFAIK, the latest firmware is version 2.09 and was first available for non-upgraded units in Feb and for upgraded units in April. So not sure why you're just seeing this update now. confused.gif
post #4753 of 4955
Is there any way to have BOTH the Surround Back AND Height/Wide binding posts active at the same time?

Free Assign doesn't allow Height/Wide to be assigned and Assign Mode 15 activates them BUT deactivates Surround Back.

I just re-assigned the Front binding posts to output Height/Wide since I'm running an Emotiva XPR-5 for the main five channels, but I'd at least like the binding post labels to match the output.

I also have two speakers mounted in a back height position pointed at the sweet spot.

Any recommendations on what I should do with them since I have three unused amp sections left on the Denon?

I guess anything I do would just be a mirror of existing channels, like Surround, which is why I might just leave them unused until something using matrixed back height becomes available.
post #4754 of 4955
Based on the diagram on p. 6 of the Upgrade manual, in order to expand to 9.1, you must connect the FHL and FHR pre-outs to the XPA-5 and select "Front Height" as the extension channel. You could then wire the SBL/SBR and rear height speakers in parallel to the SBL/SBR speaker posts.
post #4755 of 4955
Quote:
Originally Posted by jdsmoothie View Post

Based on the diagram on p. 6 of the Upgrade manual, in order to expand to 9.1, you must connect the FHL and FHR pre-outs to the XPA-5 and select "Front Height" as the extension channel. You could then wire the SBL/SBR and rear height speakers in parallel to the SBL/SBR speaker posts.

That's what I thought. I didn't want to waste that 400 watts/channel ( have the XPR-5 smile.gif ) on the DefTech SM-55's. It works fine in Free Assign with Front Height selected as the Extension Channel. I just assigned FHL/FHR to the FL/FR binding posts but, of course, the labeling is incorrect.

As soon as I finish work on the cabling I'll see if connecting the two back height speakers to the receiver's SB binding posts while powering the REAL SB towers with the XPR-5 works OK. I believe it will work the same way a bi-amp would work but the Audyssey imaging would be tricky with wall-mounted satellites and floor towers. I'm thinking I don't need to bother with those last two speakers since the XPR-5 on the main 5 speakers creates enough sound already. I had a pair of DefTech BP10b towers in the surround position but I switched back to the JBL L7 towers ( 4-way ) when I went to the XPR-5. Glad I didn't sell the L7's as they love the extra power.
post #4756 of 4955
Having issues, went to update the firmware in my receiver, Seems to be stuck, has been on SFPGA Firm 92min. It has been like this for 24hrs and ongoing. Any ideas? Suspect it may be brick.
I can still access it through the network connection.
Tony
Edited by tsloeza - 9/7/12 at 11:47pm
post #4757 of 4955
Unplug it and start it back up again.
post #4758 of 4955
No Go. Tried that and it restarts it just go back to the same thing. SFPGA 92min updating. Stay the same way over night.
Tony
post #4759 of 4955
Try doing a network reset ... press/hold the UP/DOWN arrow keys on the front panel while powering on the AVR.
post #4760 of 4955
Thanks, That got the receiver back working but it still hangs up when trying to update. May need to send it in, But at least its working.
post #4761 of 4955
Let it keep trying to update as eventually it may go through.
post #4762 of 4955
Every once in a while my network acts up, after giving the router and bridge (and sometimes some of the other devices attached to them) a power down for a little bit, seems to clear things up often as not.
post #4763 of 4955
I recently lost my on screen GUI from my Denon AVR 5308CI. It was upgrade with all the latest features this past winter, however today I had a blue screen on the tv when I first turned on my receiver tonight and had to cycle the power to get the direct TV signal to pass through correctly. However, when I did this, I lost my on screen GUI. I have tried to turn the GUI off and on again from the readout on the receiver itself but this did not bring it back. I remember having this problem before and I called Denon tech support and they had me reset the GUI like I did but also press and hold some buttons on the receiver itself. It was not a microprocessor reset but some other combination of buttons that I cannot remember. Does anyone have any ideas on how I might get the GUI to come back on the tv screen?
post #4764 of 4955
The "Video Convert" setting must be set to ON in order for the GUI to display, but more than likely the issue is with the DTV box as firmware updates to the box have been known to knock out the GUI in the past.
post #4765 of 4955
Hi,
Can anyone please give info on how many HDMI 1.4 inputs/outputs the updated version of the 5308 the 5308CI(A) have?
Thank you so much.
Vik
post #4766 of 4955
NONE.

The updates allow for 3D playback, but not much more. This is not a true 1.4 path.
post #4767 of 4955
Quote:
Originally Posted by chrisautosound View Post

NONE.
The updates allow for 3D playback, but not much more. This is not a true 1.4 path.

Thanks for the info!..was looking for a pre pro or receiver that can manage two side surrounds and the 5308 fit the bill ,but i also wanted the latest features in it like multiple HDMI 1.4 inputs etc. I guess its back to searching for something else.
post #4768 of 4955
Why? What else do you need in the HDMI 1.4 spec besides passing 3D video?
post #4769 of 4955
Anyone else have to take their 5308CI in for service and find out microprocessor and some other parts needed replacing? Parts totaled $850 + $350 labor fortunately Denon covered it under warranty. The same exact issue with my AVP-A1HDCI same processor issue. Tried resetting processor it either does reset and still exhibits problems or won't reset at all. Notable issues were that standby power button became non-functional on the AVP volume at max was just barely able to be heard through speakers, and 5308CI standby button nonfunctional along with a few front panel buttons and when saving config unit would lockup indefinately until power cycled.

To those that have performed the 3D upgrade when you returned the 5308CI home did you perform the 17 min firmware upgrade? I was told by the service center that my 5308CI (after repaired processor and other parts then 3d upgrade) it was 100% firmware upgraded and "like brand new" but obviously he was mistaken. What is the firmware for and should I do it?

FYI both my AVP/POA and 5308CI Denon pieces have a large cooling system consisting of 4 large fans to pull hot air off the top of the unit and 6 smaller fans to pull cool air into the unit, the fan assembly covers the entire top of the units and automatically power on so heat wasn't an issue in their troubles.

Thanks.
post #4770 of 4955
I experienced no problems from the upgrade that I am aware of. I had the upgraded unit at home for several weeks before I heard about the 17 minute firmware upgrade. I took advantage of it right away. I experienced no problems (I have a direct ethernet hookup from the router). At one time I used to try firmware upgrades via Wifi. They worked without any problems. Downloading programing from my upstairs Direct TV Hr24 was not that great using Wifi, so I drilled into the walls and ceilings and went with a direct line. Much better overall. As for cooling my Denon, at one time I had a small fan on the front top that blew air across towards the rear. It also helped to collect all our Great Pyrenees dog hair behind the unit so I stopped.
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