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*Official* Denon 5308 Thread - Page 161

post #4801 of 4955
Hello Denon 5308 fans. I am about to try to reset and configure my unit. I bought it a year or two ago. read the terrible owner's manual and did a terrible job configuring it. So now I have the time to go back a do a complete job. My first question is................. which remote do you recommend during setup? Has anyone rewritten the manual? Is there a basic order of thinking when it comes to the manual and configuration. When last I did the configuration it was a lot of simple trial and error.

Thanks in advance for the help............................ Jersey Doug.................... I am about 8 miles from the Panurgy outfit that does a lot of the Denon upgrades.


These are the items I have to attach and configure. I have the Denon Ipod dock ASD-3w, the Denon DCM=35 CD changer, Samsung BD-DS700 blue Ray player, A Pioneer PDP-6010 FD television and an Aperion surround sound speaker setup with sub-woofer and Di-pole, Bi-pole surrounds.

Gear mentioned in this thread:

post #4802 of 4955
Quick update: Last Wednesday, I received a call from the upgrade/repair shop that Denon NJ will have the rebuilt video and network boards back to them mid-next week. It will be almost a month before my AVR-5308CI(A) w/XT32 & 3D upgrade is returned. I didn't realize how much I missed the AVR. I hope the XT32 upgrade isn't disappointing -- I'm sure it won't be from all the positive comments on this board and the AVP forum.

Dave
post #4803 of 4955
I'm really late to this upgrade party.

Does anyone know if these are still available? And if so, what's the best way to go about getting this done?

I checked on Denon's site but it's saying there are no upgrades for my model/serial.

I have the AVR-5308ACI bought 6/2009.

Thanks for any help!
post #4804 of 4955
My suggestion to you would be to contact your nearest authorized Denon repair center to determine if the upgrade kit is still available.

Good luck. As you can see from my posts, that I've had some difficulty with my AVR-5308CI(A) upgrade. Hopefully, I'll get it back by the end of this week.

Dave
post #4805 of 4955
Thanks for the quick response!

I called my local authorized service center and got the "I don't know what you're talking about bit". They're the only one in 100 miles. The closest regional super service center is in Syracuse, NY, but they were unfamiliar, too.

I can't seem to reach Panurgy OEM in NJ and Denon is closed today for the holiday. I think I may have to start ringing Electronic Express in Chicago, unless someone has a better suggestion for me.

Thanks again.
post #4806 of 4955
Hopefully AVS member jdsmoothie will see your post, he and Batpig are our Denon gurus here..,jd may have some advice/info for you. This 5308 thread has become a bit inactive, you might want to try asking for help over in the AVP-A1HDCI thread, there are quite a few folks there who have had the upgrade done and may be able to help you.
post #4807 of 4955
Quote:
Originally Posted by davidbarrickman View Post

Hopefully AVS member jdsmoothie will see your post, he and Batpig are our Denon gurus here..,jd may have some advice/info for you. This 5308 thread has become a bit inactive, you might want to try asking for help over in the AVP-A1HDCI thread, there are quite a few folks there who have had the upgrade done and may be able to help you.

Thanks.. good advice smile.gif
post #4808 of 4955
This posting is still up on the Denon website so hopefully it’s still available. I’m going to stop dragging my feet and get mine shipped out. I’m just apprehensive when it comes to shipping my fully functional unit out for concerns over transit damage. eek.gif

Quote:
Originally Posted by Spall View Post

Thanks.. good advice smile.gif
post #4809 of 4955
Quote:
Originally Posted by Spall View Post

Thanks for the quick response!

I called my local authorized service center and got the "I don't know what you're talking about bit". They're the only one in 100 miles. The closest regional super service center is in Syracuse, NY, but they were unfamiliar, too.

I can't seem to reach Panurgy OEM in NJ and Denon is closed today for the holiday. I think I may have to start ringing Electronic Express in Chicago, unless someone has a better suggestion for me.

Thanks again.

Not all repair facilities are able to install the upgrade, although even with those that are able to you would be well served to ask how much experience they have (ie a few or a dozen or more) as some have been burned with inexperienced installers. The last I heard was the kit inventory would run out early 2013 and once gone, that would be it. eek.gif
post #4810 of 4955
That’s an excellent suggestion! I wonder if there is a listing of the most experienced repair stations in the country and if we have to ship our units we can just send it to the best?
Quote:
Originally Posted by jdsmoothie View Post

Not all repair facilities are able to install the upgrade, although even with those that are able to you would be well served to ask how much experience they have (ie a few or a dozen or more) as some have been burned with inexperienced installers. The last I heard was the kit inventory would run out early 2013 and once gone, that would be it. eek.gif
post #4811 of 4955
Not that I'm aware of, but as there are far more AVP owners that have had the upgrade installed over the past year, you might be better served posting your location in that thread and asking if anyone has used a facility near you. You can also do a search on that thread and likely determine the locations/names of facilities used as well.

http://www.avsforum.com/t/1006957/official-denon-avp-a1hd-avp-a1hdci-and-poa-a1hd-poa-a1hdci-owners-thread/0_100
post #4812 of 4955
I live in south Alabama and was going to send my unit to Atlanta. I see you live there, did you send your unit to that service center and if so, were you happy with the results?

Thanks,

David
Quote:
Originally Posted by jdsmoothie View Post

Not that I'm aware of, but as there are far more AVP owners that have had the upgrade installed over the past year, you might be better served posting your location in that thread and asking if anyone has used a facility near you. You can also do a search on that thread and likely determine the locations/names of facilities used as well.

http://www.avsforum.com/t/1006957/official-denon-avp-a1hd-avp-a1hdci-and-poa-a1hd-poa-a1hdci-owners-thread/0_100
post #4813 of 4955
I was fortunate that I could drive my unit to Baltimore (about 75 minutes away from my home) where the Denon repair shop is located, and didn't have to ship the AVR. The repair shop is expecting the rebuilt video and network boards (from Denon NJ) mid week which failed on my unit after the upgrade kit was install. The issue was there were no spare parts and Denon since the AVR is nearly 5 years old and had to rebuilt the two boards. Looking forward getting my 5308CI back by the end of the week.

Dave C.
post #4814 of 4955
Quote:
Originally Posted by BamaDave View Post

I live in south Alabama and was going to send my unit to Atlanta. I see you live there, did you send your unit to that service center and if so, were you happy with the results?

Thanks,

David

Sorry, but I do not own the 5308CI so cannot comment, although the Atlanta facility is a Regional Super Center so should be well versed with the upgrade.
post #4815 of 4955
I checked with Denon and the AVP and 5308CI 3D/XT32 Upgrade kits are in very short supply with estimated inventory depletion to be sometime in March so if you've been on the fence until now, better hurry before it is too late. Once the kits are gone .... that's it. eek.gif
post #4816 of 4955
Thanks for everyone's help. My upgrade kit is ordered.. Now I need to air freight my 5308 to Panurgy.

Sadly, there was no one in driving range that could do the upgrade.
post #4817 of 4955
Hello,

I'm wondering if anyone has used a 5308 connected to a step-down (200-->110) voltage converter?
I didn't find the wattage in the owner's manual - and of course don't want to hook up the 5308 to a crappy transformer. I've been looking at this one:
http://www.rakuten.com/prod/litefuze-lt-5000-5000-watt-heavy-duty-voltage-converter-transformer/240502004.html

Anyway - thanks for any advice, recommendations, or thoughts from anyone who may have used the Denon in a 220v setting.
post #4818 of 4955
So I just checked with t Atlanta service center and about to pull the trigger. Actually try are verifying availability as well as checking to see if we’ll be receiving a new box. The rep (Johnny) stated that I should ship my unit back in the original box and place it in another box with foam padding and that is when I questioned if I’ll get my original box back. He said I would but I’m having him check to be sure. I’m actually kinda second guessing myself as to why I’m not just bypassing the receiver with the 3D signal to my project. Any opinions on the 3D signal bypassing?
Quote:
Originally Posted by jdsmoothie View Post

I checked with Denon and the AVP and 5308CI 3D/XT32 Upgrade kits are in very short supply with estimated inventory depletion to be sometime in March so if you've been on the fence until now, better hurry before it is too late. Once the kits are gone .... that's it. eek.gif
post #4819 of 4955
Quote:
Originally Posted by BamaDave View Post

I live in south Alabama and was going to send my unit to Atlanta. I see you live there, did you send your unit to that service center and if so, were you happy with the results?

Thanks,

David

I'm in North Alabama, so I take my Denon to Norman's in Atlanta for service and they did my upgrade as well. You'll first have to call them and pay for the upgrade kit. They will contact you when the kit arrives. The upgrade should take no more than 4 hours unless there are unforeseen problems. All you have to do is drop it off in the morning when they open and take Ashford-Dunwoody a few miles north to Perimeter Mall and have lunch / mill around. They'll phone you when it is ready to pick up.

It was about 230 miles one-way for me. I was back home by 6 PM that evening, but I left home at 5 AM that morning. I'd make the trip instead of shipping if the distance is less than 300 miles one-way. I've had too much expensive equipment dropped by carriers to risk shipping something like an amp or receiver.
Edited by jevans64 - 2/23/13 at 10:37pm
post #4820 of 4955
Well its 350 for me but I might consider a road trip!

Quote:
Originally Posted by jevans64 View Post

I'm in North Alabama, so I take my Denon to Norman's in Atlanta for service and they did my upgrade as well. You'll first have to call them and pay for the upgrade kit. They will contact you when the kit arrives. The upgrade should take no more than 4 hours unless there are unforeseen problems. All you have to do is drop it off in the morning when they open and take Ashford-Dunwoody a few miles north to Perimeter Mall and have lunch / mill around. They'll phone you when it is ready to pick up.

It was about 230 miles one-way for me. I was back home by 6 PM that evening, but I left home at 5 AM that morning. I'd make the trip instead of shipping if the distance is less than 300 miles one-way. I've had too much expensive equipment dropped by carriers to risk shipping something like an amp or receiver.
post #4821 of 4955
Quote:
Originally Posted by BamaDave View Post

So I just checked with t Atlanta service center and about to pull the trigger. Actually try are verifying availability as well as checking to see if we’ll be receiving a new box. The rep (Johnny) stated that I should ship my unit back in the original box and place it in another box with foam padding and that is when I questioned if I’ll get my original box back. He said I would but I’m having him check to be sure. I’m actually kinda second guessing myself as to why I’m not just bypassing the receiver with the 3D signal to my project. Any opinions on the 3D signal bypassing?

I imagine that the majority of 5308CI/AVP owners are upgrading for the audio fidelity improvement from XT32 vice the 3D pass through feature.
post #4822 of 4955
Quote:
Originally Posted by jdsmoothie View Post

I imagine that the majority of 5308CI/AVP owners are upgrading for the audio fidelity improvement from XT32 vice the 3D pass through feature.
Quote:

That's the case for me. XT32 and DSX were what I wanted and I'm still thrilled with the results nearly a year later.

GGT
post #4823 of 4955
My saga continues. I'm beginning on week six without my AVR-5308CI(A) XT32/3D upgrade. The last update I had was the replacement for the failed video/HDMI board is being shipped to Denon NJ (either from Japan or Taiwan) before the local Denon repair shop receives the board.

To say I'm disappointed is an understatement. I am hoping the when I do get my unit back, the upgrade will be worthwhile. Does anyone have any advice who I might talk to at Denon NJ?

Thanks ... Dave
post #4824 of 4955
The AVP and 5308CI were discontinued because there were insufficient parts available to continue mfr'ing them as well as maintaining tthe existing units, so although I certainly feel for you and your delay, be thankful that your unit is able to get repaired at all. smile.gif
post #4825 of 4955
Thank you for the kind words, and yes I am thankful. Denon is picking up the cost of the failed video board, which occurred after the install at the Denon repair shop. When I ordered the upgrade kit, the AVR-5308CI (A) and the upgrade kit were still posted on Denon's USA web site.

I just a little anxious in getting back my AVR. From what I've read, the upgrade to XT32 will be worth the wait. I am leaning patience.

Dave
Edited by DaveC56 - 3/4/13 at 4:04am
post #4826 of 4955
Yes, very much worth the wait as virtually everyone that has upgraded to XT32 from an XT model (to include AVP owners) has been impressed with the improvement. smile.gif
post #4827 of 4955
I'm watching a movie and noticed that most of the sound is coming from the center speaker, a Spendor S series C3. I have Studio 100's left and right, but all I hear is from the tweeter. Also I hear nothing from my Paradigm 15" base speaker. I was cleaning the floor after a spill and had to get right down on front of the speakers. That's when I noticed this issue.

I think it has been this way for a long time.

I must have something set up wrong on my 5308.

Please advise what the problem might be.

Thank you
post #4828 of 4955
Most of the "sound" or most of the "dialogue"? Roughly 85% of all dialogue will come from the center speaker. Try running a test tone to each speaker and sub to make sure they are all firing. Based on the result, troubleshoot as necessary to determine if any of the speakers/sub are defective. You may also want to consider running Audyssey again as well.
post #4829 of 4955
JDSMOOTHIE: I wanted to give you a quick update on my AVR-5308CI(A) upgrade. Denon is shipping a unit back to NJ (probably from overseas) to obtain the video board part for use in my upgraded AVR. The HDMI/video board failed in my unit after the XT32/3D upgrade was installed. It's expected to be in NJ, a week from Monday (March 24th), then shipped to the repair shop in MD. I've been without my AVR since January 21st, and miss it tremendously.

It's been a disappointing process so far, and I'm hoping the XT32 will put a smile back on my face. In hind sight, I shouldn't have waited until the end before upgrading my AVR. I've owned Denon AVRs since 2000, and this is my first repair -- at least, Denon is not charging me for the video board.

Dave C.
post #4830 of 4955
Thanks for the update. smile.gif

If you haven't already, be sure to review the Audyssey Setup Guide linked in my sig.
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