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Which has better service for Blu-ray--Netflix or Blockbuster?

post #1 of 34
Thread Starter 
I am currently a Netflix customer and have been very unhappy with the length of time it is taking to get new Blu-ray titles compared to new DVD titles.

Does anyone have any experience with both Netflix and Blockbuster or opinions on this subject?

We are considering switching to BB because of their ability to return to the store and the fact that they are now going to carry Blu-ray at many more stores.

[Somehow this has ended in the "player" forum. My apologies. If someone can move it I would appreciate.]
post #2 of 34
Netflix is way faster. I believe they started the online DVD thing, and Blockbuster has only recently just gotten on board.
post #3 of 34
Honestly never had less than a 1 day turn around for either format with Netflix...it rocks

no experience with Blockbuster
post #4 of 34
There are a few threads on this subject, and I put my 2 cents in some of them.

The short of it is that I have been with Blockbuster for a while, but once I got Bluray and pretty much only put Bluray in my queue, I went without discs most of the time. They are horrible.

Now, since they are supposedly going "only bluray", maybe the stock will improve and things get better, but my initial experience with Netflix now on BLuray is top notch.
post #5 of 34
netflix
post #6 of 34
Never had any problem with BD's with Netflix, as long as I keep to the choices that are available now.
post #7 of 34
Blockbuster is the king of "coming soon" for titles released a month ago (like Night at the Museum). Terrible service and awful turnaround time.

Sergio
post #8 of 34
Blockbuster for me since i already have blockbuster membership. I'm so glad they decide to start stocking Blu ray movies in some of there stores. I had to drive 5 miles in the past to rent Blu ray movies, while a blockbuster was a mile away from my house.

so thats a plus for my family, since we no longer waste money on standard DVDS unless its not on HD
post #9 of 34
There is an HD format neutral thread and poll concerning this on the HD DVD Software forum titled Netflix vs. Blockbuster.com. You may want to look at this thread to get insight from other members.
post #10 of 34
Netflix stocks every US Blu-ray title and delivers almost every new release in ~24 hours. Blockbuster averaged 2-3 days for titles they had available, but many titles had long wait times, and others they did not stock at all.

I last tried Blockbuster about 6 weeks ago, so I suppose it is possible they have improved since then. Blockbuster service may also vary by region, I do not know.
post #11 of 34
i use netflix and they are very good.
post #12 of 34
I could never use Netflix again for blu-ray or SD. Where I live in Central PA, the service is very slow, usually four days or more after a return. With Blockbuster Total Access, I can return the DVDs at my local store for new ones, and with blu-ray service starting July 10 at my local store, I'm sure I'll have a corner on the market in this rural area.

Gary
post #13 of 34
Netflix has been fairly good for me. Usually 3~4 day turn around. I have been fairly lucky getting most new releases on Blu-Ray. However with BB now starting to stock Blu Ray in store, I may give them a shot. I have 2 BB stores within 5 miles from my house.
post #14 of 34
I am back with Netflix, after some rather frustrating months of waiting for new BR and HD DVD releases with BBO.

____
Axel
post #15 of 34
Does Netflix still throttle subscribers who have high turnover with discs? That was my experience with them, while blockbuster has never done this to me.
post #16 of 34
Quote:
Originally Posted by Geaux Tigers View Post

There is an HD format neutral thread and poll concerning this on the HD DVD Software forum titled Netflix vs. Blockbuster.com. You may want to look at this thread to get insight from other members.

Can someone point me to this thread?
I have a question for you "format neutral" people.
We are long time Netflixers.
We got an HD-DVD player a few months back and have been renting them from Netflix. We just got a BluRay player and are now "format neutral".
Is there any way to set up your Netflix acct to give priority to HD titles (whether they are HD-DVD or Blu-Ray)? I know that you can choose one format or another. Is there any way to get both without individally choosing the format when you add the movie to your que?
Moderator, if this would be better asked somewhere else, please move it.
Thanks
post #17 of 34
Quote:
Originally Posted by hifiaudio2 View Post


Now, since they are supposedly going "only bluray", maybe the stock will improve and things get better, but my initial experience with Netflix now on BLuray is top notch.


BB is NOT going only Blu-Ray.
BB Online will continue to carry both formats.
250 BB stores will continue to carry both formats.
1450 stores will start carrying Blu-Ray.




For my own experience, Netflix had good availability for HD DVD and regular DVDs. Good turn around time as well.

I switched to BB Online a few months ago because they also have HD movies, plus I like being able to take DVDs I've watched in and exchange for new movies. Especially helps on the weekends to have something to watch with the kids. That being said, the HD availability online seems to be lacking (I got a PS3 recently, after switching to BB). Lots of titles are "Coming Soon" even though they have already been out for a while.

I'm waiting to see if the BB store near me starts carrying Blu-Ray, and what kind of selection they have. Exchanging movies at the store, there's a lot of stuff I haven't seen yet but I'm holding out for the HD version (to come in the mail). I may switch back to Netflix for better availability of HD titles, or do both with say 2 from NF and 1 from BB.
post #18 of 34
Quote:
Originally Posted by humbland View Post

Can someone point me to this thread?
I have a question for you "format neutral" people.
We are long time Netflixers.
We got an HD-DVD player a few months back and have been renting them from Netflix. We just got a BluRay player and are now "format neutral".
Is there any way to set up your Netflix acct to give priority to HD titles (whether they are HD-DVD or Blu-Ray)? I know that you can choose one format or another. Is there any way to get both without individally choosing the format when you add the movie to your que?
Moderator, if this would be better asked somewhere else, please move it.
Thanks


With NF, you specify in your account settings that you want the HD or BD version of movies. It confirms that you have a compatible player, but from then on it gives you the HD version when you put it in your queue. Don't know how it handles titles on both HD DVD and BD, since I just got a BD player recently, after switching from NF to BB.
post #19 of 34
With Blockbuster however you can return your mail delivered DVD and get another one for free from the store. While you are waiting for your next mail delivered DVD you can watch the one you pick up in the store; they will mail back the one you got in the mail.

Also they mail you your next movie you have in your que immediately as soon as you return to your local store. They don't hold mailing your next one till they recieve the one you are returning as Netflix does. I returned one on a Sunday morning a couple of weeks ago and got my next one in the mail on Monday!!!

Not a HD owner yet so don't know about availability of HD disks but to me Blockbuster is a no brainer over Netflix.

edit: Forgot to mention but I started with Netflix. Mail times are good but not as fast as Blockbuster is now at least for me.
post #20 of 34
Quote:
Originally Posted by cyberbri View Post

With NF, you specify in your account settings that you want the HD or BD version of movies. It confirms that you have a compatible player, but from then on it gives you the HD version when you put it in your queue. Don't know how it handles titles on both HD DVD and BD, since I just got a BD player recently, after switching from NF to BB.

If I'm reading this right, there is no way to select EITHER/OR High def format with SD as a default position?
post #21 of 34
IMHO the only advantage that BB has is the in store return for free rental, especially if your local store is one of the ones that carries BD.

I am currently using both Blockbuster and Netflix, so far Netflix has a much better online offering, but the free monthly game rental and instant free rentals have convinced me to keep my BB account open.

I am currently on the 3 movie plan with Netflix and the 2 movie plan with BB.
post #22 of 34
I had both services for extended periods of time, but not simultaneously. I bet if you discount the fan-boys' comments, the bottom line is they are about the same in terms of turn around.
Currently I have a subscription with BB only and have no complaints, discs arrive pretty fast, basically within two days after I return the watched movies to the closest BB store. I rarely mail them back simply because I like to take the benefit of returning the discs to a store to get a free in store movie. Both services offer trial periods, check them both out and see which on you like more.
post #23 of 34
Quote:
Originally Posted by humbland View Post

Can someone point me to this thread?
I have a question for you "format neutral" people.
We are long time Netflixers.
We got an HD-DVD player a few months back and have been renting them from Netflix. We just got a BluRay player and are now "format neutral".
Is there any way to set up your Netflix acct to give priority to HD titles (whether they are HD-DVD or Blu-Ray)? I know that you can choose one format or another. Is there any way to get both without individally choosing the format when you add the movie to your que?
Moderator, if this would be better asked somewhere else, please move it.
Thanks

I am also format neural. When you activate both blu ray and hd dvd on netflix, you are given a choice of order preference. I listed hd dvd, blu ray and then sd. You can pick any order.

I prefer netflix. Years ago blockbuster edited videotapes for content without informing their customers. As a film student, I found the idea horrible. So I have not used them in over a decade.
post #24 of 34
Blockbuster for me because my local Blockbuster stocks a good amount of Blu new releases and since I can return to the store and get new movies I'm not ever really waiting for a BD I want.
post #25 of 34
Quote:
Originally Posted by humbland View Post

If I'm reading this right, there is no way to select EITHER/OR High def format with SD as a default position?

You can set up any of them to be the default position. DVD, Blu-ray or HD DVD. And at anytime you can go to your queue and change the version that is going to be sent via a simple drop down box next to the title.
post #26 of 34
I just witnessed some of Blockbuster's online inventory of Blu-ray go from "coming soon" to "short wait" or "very long wait." [E.g., The Messengers, Deja Vu, Ghost Rider, Eragon]. Looks like a step in the right direction as far as online inventory goes. Probably the result of their recent announcement to fully support blu-ray at their stores.

And now that BB stores will carry Blu-ray titles in significant quantities [170 titles], BB Total Access may be the smarter choice for Blu-ray owners.
post #27 of 34
Quote:
Originally Posted by rlsmith View Post

[Somehow this has ended in the "player" forum. My apologies. If someone can move it I would appreciate.]

No problem. If that happens, again, just hit "report post" on your own post and let us know.

Doc
post #28 of 34
ive been using netflix for years

1 day turn around time for me. Great service. I used blockbuster for one month to see how they were and I thought it was horrible. I'm in the new york area if that helps.
post #29 of 34
Ive had both and was happy with both. Really didnt see much difference although i was renting mostly older stuff. I did love the fact that i could return the movies to a blockbuster store and walk out with SD-DVDs to watch as well. That was a HUGE bonus. And by doing that, the next blu-rays would ship out the next morning. Although the Netflix shipping place in santa ana is less then 10 miles from where i live, so the same happened with them.

If i was to sign back up to either, it would be blockbuster, especially with regards to the stores carrying all the movies B&M. Huge advantage.
post #30 of 34
Quote:
Originally Posted by clear31 View Post

ive been using netflix for years

1 day turn around time for me. Great service. I used blockbuster for one month to see how they were and I thought it was horrible. I'm in the new york area if that helps.

Since i been with blockbuster I have never been with out a movie. seriously It comes in the mail I watch it I take it to the store get a new movie the next day, BB mails me a new movie, Im averaging 1 new movie a night including saturdays, in 1 month I watched an 30+ movies. I dont deny netflix is a good company, but you cannot compare to the blockbuster deal. I return my watched movies for free rentals in the store, while BB sends me more movies in the mail. Its incredible deal, I just waiting for Blu-ray in the store
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