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Has ANYONE received their 5 free HD-DVD's from Toshiba? - Page 47

post #1381 of 1448
Sent out the end of March.


Ordered

Italian Job
Pitch Black
Charlie/ Chocolate Factory
Frighteners
Black Rain

Got

Italian Job
Sleepy Hollow
Knocked Up
Harry Potter/ Phoenix
Bourne Identity (That makes 4 copies of a movie I probably can't give away.)
post #1382 of 1448
I just got mine, 0 of them were what I ordered. Been sitting on hold for the past 20 minutes. My guess is they never answer the phone.

If I ever wanted to start a class action lawsuit, now would be the time. A shame it would never hold up in court.

*update*
Line disconnected, or they hung up on me when they finally picked up. Yay.
post #1383 of 1448
Quote:
Originally Posted by Fmstrat View Post

I just got mine, 0 of them were what I ordered. Been sitting on hold for the past 20 minutes. My guess is they never answer the phone.

If I ever wanted to start a class action lawsuit, now would be the time. A shame it would never hold up in court.

They are not producing any more product and the format is dead. They probably have run out of stock on what you ordered. In fact, you are lucky you got anything at all--- think about it.

You want to sue them over a free promotion?
post #1384 of 1448
finally! got my 5 free hd-dvds in the mail today (sent out lend of feb.)! f*cken stoked!

ordered

italian job
the hulk
charlie and the chocolate factory
firewall
troy

recieved

italian job
departed
the bourne identity
harry potter order of the phoenix
alexander revisited (final cut)

ill settle with it. as long as i got them for free * thumbs up *
post #1385 of 1448
Well, Toshiba, guess what? You just lost a customer for life. I no longer care about positive equipment reviews of your products.

The whole way you (and Microsoft and that Archway Marketing Company) handled this whole free disc affair is atrocious. I re-read the original mail in form, which to me implied that substitutions would be made from the list of titles on the form.

This really makes me mad because the only reason I bought this player (HD-A3) in the first place was that with 7 free movies (NOT of my choice, but had to wait many months to even find this out) it seemed like a good deal, since my old regular Toshiba DVD player was dying.

NEVER AGAIN.

I received 0 out of 5 titles requested. One I already owned. And the A3 won't even play VCDs.



SM
post #1386 of 1448
Quote:
Originally Posted by Surround Man View Post

Well, Toshiba, guess what? You just lost a customer for life. I no longer care about positive equipment reviews of your products.

The whole way you (and Microsoft and that Archway Marketing Company) handled this whole free disc affair is atrocious. I re-read the original mail in form, which to me implied that substitutions would be made from the list of titles on the form.

This really makes me mad because the only reason I bought this player (HD-A3) in the first place was that with 7 free movies (NOT of my choice, but had to wait many months to even find this out) it seemed like a good deal, since my old regular Toshiba DVD player was dying.

NEVER AGAIN.

I received 0 out of 5 titles requested. One I already owned. And the A3 won't even play VCDs.



SM

I just don't get posts like this. Like was said a couple posts back, IT'S A DEAD FORMAT. And IT'S A FREE OFFER. Toshiba is filling the free offer with what discs are available. Do you expect/think it is realistic for Toshiba to require the studios to re-manufacture titles just for the free promo?
post #1387 of 1448
Quote:
Originally Posted by Chad T View Post

I just don't get posts like this. Like was said a couple posts back, IT'S A DEAD FORMAT. And IT'S A FREE OFFER. Toshiba is filling the free offer with what discs are available. Do you expect/think it is realistic for Toshiba to require the studios to re-manufacture titles just for the free promo?

This is the kind of post I don't understand. Toshiba came up with this promo BEFORE they discontinued the format. Most people bought the player BEFORE it was discontinued. Toshiba KNEW how many players they made, and so they should have been prepared for people requesting movies. I'm sure they didn't start the 5 free movies promo HOPING the format would die, just so they could get out of sending people the movies they requested.

WHAT IF Blu-ray was the DEAD format? Then would you expect Toshiba to honor their promo?
post #1388 of 1448
Quote:
Originally Posted by ROB98374 View Post

This is the kind of post I don't understand. Toshiba came up with this promo BEFORE they discontinued the format. Most people bought the player BEFORE it was discontinued. Toshiba KNEW how many players they made, and so they should have been prepared for people requesting movies. I'm sure they didn't start the 5 free movies promo HOPING the format would die, just so they could get out of sending people the movies they requested.

WHAT IF Blu-ray was the DEAD format? Then would you expect Toshiba to honor their promo?

I completely agree here. I'm usually not a stickler for stuff like this, but lets face it, HD-DVD is dead, but Toshiba is not bankrupt. They sold me a device with the expectation of receiving movies that I would want, not Norbit. If I had known I would only receive 2 that I wanted (in the box with the player) then I would have gone BluRay. The disc offer was the primary reason I went with the player, BEFORE discontinuation.


Quote:


They are not producing any more product and the format is dead. They probably have run out of stock on what you ordered. In fact, you are lucky you got anything at all--- think about it.

You want to sue them over a free promotion?

If you went to Best Buy, and they told you that you could order 5 DVDs for a price, and when you came back they no longer made them, but Best Buy picked 5 random crappy movies for you instead, would you not be upset? The fact is people are getting the movies that I requested; in just one day there has been a post since mine where this has taken place.

Also, call it a free promotion all you want, but Toshiba, under guidance from Jodi Sally and her marketing agencies, took a chance on the income that would be received from the players minus the costs of any Out of Pocket costs from promotions. Their EBITA was based on that and they knew what they were getting into, loss or not. AKA, we paid for them when we bought the player.

At the end of the day, if I knew they were REALLY out of the movies I selected and not just pulling 5 random ones off the shelf to save time, or if I had bought my player after the discontinuation, I wouldn't be as unhappy. But alas, neither of those are the case.
post #1389 of 1448
The movies are free, so it's hard to get too upset, but I agree that it's frustrating that some people are told that certain movies are not available and than, at a much later date, other people receive those same movies.

I wonder if there are multiple distribution centers. If so, that might be the explanation, since some centers would run out of certain titles before other centers. The movies you receive might depend on which distribution center handles your order (if there are multiple centers).

Here is another possible explanation, which is probably a stretch. Perhaps they run out of a particular title for a while, and then later they get more of that title back in stock. This could happen as stores send their stock of HD DVDs back to the manufacturer/distributor.

I must admit, however, that it often seems like the person filling the order simply grabs the 5 closest or most convenient discs.

One pleasant surprise is that many of the substitutes that are not on the list are much higher quality movies, in my opinion, than many of the movies on the list. Thus, in some (though not all) cases, I would be happier with one of their random substitutes than I would with a substitute from the other movies in the category on the list. Some people are complaining that they did not get their choice, but in some categories I had a hard time finding any movie that I cared about. I think that some of the substitutes are better than any of the three original choices in certain categories.

Gregg
post #1390 of 1448
I finally got mine too. I got the second copy of Bourne Identity too.
post #1391 of 1448
Quote:
Originally Posted by ROB98374 View Post

This is the kind of post I don't understand. Toshiba came up with this promo BEFORE they discontinued the format. Most people bought the player BEFORE it was discontinued. Toshiba KNEW how many players they made, and so they should have been prepared for people requesting movies. I'm sure they didn't start the 5 free movies promo HOPING the format would die, just so they could get out of sending people the movies they requested.

WHAT IF Blu-ray was the DEAD format? Then would you expect Toshiba to honor their promo?

I get what you're saying, but I don't think the logistics of this situation are being fully taken into consideration. If Toshiba actually manufactured and distributed all of the discs, then I would understand your side more. But there is reliance on studios to produce the discs, which adds a level of complication.

This is certainly an interesting situation. I don't think I've ever filed a rebate on a "dead" product like this before in my life.
post #1392 of 1448
Quote:
Originally Posted by vbgregg View Post

The movies are free, so it's hard to get too upset, but I agree that it's frustrating that some people are told that certain movies are not available and than, at a much later date, other people receive those same movies.

I wonder if there are multiple distribution centers. If so, that might be the explanation, since some centers would run out of certain titles before other centers. The movies you receive might depend on which distribution center handles your order (if there are multiple centers).

Here is another possible explanation, which is probably a stretch. Perhaps they run out of a particular title for a while, and then later they get more of that title back in stock. This could happen as stores send their stock of HD DVDs back to the manufacturer/distributor.

I must admit, however, that it often seems like the person filling the order simply grabs the 5 closest or most convenient discs.

One pleasant surprise is that many of the substitutes that are not on the list are much higher quality movies, in my opinion, than many of the movies on the list. Thus, in some (though not all) cases, I would be happier with one of their random substitutes than I would with a substitute from the other movies in the category on the list. Some people are complaining that they did not get their choice, but in some categories I had a hard time finding any movie that I cared about. I think that some of the substitutes are better than any of the three original choices in certain categories.

Gregg


It's obvious that they are sending out whatever gets returned to them. This includes what they have been doing with defective players. There is no rhyme or reason, they are just fulfilling their responsibilities. It's hard to keep everything stocked when there is no new product being made. I really think they deserve some slack here.

Comparing discs that you are getting for free with discs you are buying from BB is ridiculous.

Think about another thing. When has there ever been a closeout on a product at the same time there are ongoing promotions to introduce the same product?

(Oops, Chad T just beat me to my last point!)
post #1393 of 1448
Quote:
Originally Posted by ROB98374 View Post

This is the kind of post I don't understand. Toshiba came up with this promo BEFORE they discontinued the format. Most people bought the player BEFORE it was discontinued. Toshiba KNEW how many players they made, and so they should have been prepared for people requesting movies. I'm sure they didn't start the 5 free movies promo HOPING the format would die, just so they could get out of sending people the movies they requested.

WHAT IF Blu-ray was the DEAD format? Then would you expect Toshiba to honor their promo?

Quote:
Originally Posted by Chad T View Post

I just don't get posts like this. Like was said a couple posts back, IT'S A DEAD FORMAT. And IT'S A FREE OFFER. Toshiba is filling the free offer with what discs are available. Do you expect/think it is realistic for Toshiba to require the studios to re-manufacture titles just for the free promo?


It is really not a FREE offer. It was offered as a part of a promotion to buy a particular HD DVD player. The terms of the proposed offer to sell included a selection of stated HD DVDS. Personally, it definitely influenced by decision to buy an HD DVD player knowing I would get the discs I wanted. It would be equivalent to ordering a car with a promotion of a free GPS unit and instead getting a bobble head in the back window. Would you say.. well the GPS unit was free anyway, so it doesnt make any difference? My feeling is Toshiba should have done what was needed to honor the promotion... period.
Joe H
post #1394 of 1448
Quote:
Originally Posted by Chad T View Post

I just don't get posts like this. Like was said a couple posts back, IT'S A DEAD FORMAT. And IT'S A FREE OFFER. Toshiba is filling the free offer with what discs are available. Do you expect/think it is realistic for Toshiba to require the studios to re-manufacture titles just for the free promo?

Of course not. I'm surprised anyone cares at this point.
post #1395 of 1448
I thought this thread was for people to tell (complain) about what they got for their 5 free movies from Toshiba. Why are a bunch of people jumping in here saying "HD-DVD is dead. Be glad you got anything".
Why can we just list what we got, what we asked for, and how long it took.
I don't go to threads just to argue, I only post in the ones that intrest me and when I can add something to it.

I sent my form in on the last possible day, and received my movies last week. None were the ones that I ordered. I'm not going to sue over it. It sucks that I held off from buying any of the movies on the form, because I thought I would get 5 from the form. By the time I received my movies, Hollywood Video had already sold the movies that I wanted. But it turned out well for me because I found someone who was selling their 5 free movies, and they were the ones I wanted. Cheaper than Hollywood Video also.
post #1396 of 1448
Quote:
Originally Posted by ROB98374 View Post

I thought this thread was for people to tell (complain) about what they got for their 5 free movies from Toshiba. Why are a bunch of people jumping in here saying "HD-DVD is dead. Be glad you got anything".



I don't know about anyone else, but I jumped in because people were screaming they would never buy Toshiba again, threatening class action lawsuits, calling Archway to scream and generally acting childish over free promotional items for a product that was discontinued in February.


Perhaps you should direct your fire towards them.
post #1397 of 1448
I can't even remember what I ordered but I did receive them as promised in the time that they said. I don't think I got 1 movie I ordered but at least I got something. If you read any rebate form in small print the manufacturer will usually state that they reserve the right to supply you with something completely different than what you sent in for. Not necessary fair, but it is what it is. Anyways this is what they sent me:

1st Rebate
Harry Potter and the Order of the Phoenix
The Departed
Italian Job
Black Rain
Dawn of The Dead

2nd Rebate
Harry Potter and the Order of the Phoenix
The Departed
Transformers (Two-Disc Special Edition)
Smokin' Aces
Sleepy Hollow

2 duplicates but not bad, I will probably sell them all seperately or throw them in with one of my back-up players when I sell them.
post #1398 of 1448
I sent my rebate form in last November, I still have zero movies and I've had no luck getting through to anyone over the phone. Ugh.
post #1399 of 1448
reporting in today what I received last week. Forgot what I asked for when I sent in the form at end of March.

Miami Vice
Full Metal Jacket (think I asked for this!!)
Knocked Up
Children of Men
The Italian Job (oh yeah, also asked for.)

My question: The other three titles are in HDDVD-Combo format. I tried to view another title that I bought and am not sure which side is which. I think the Combo DVD would say Region 2 and would that be the reason why it doesn't play on my A35? I left the original firmware on that, not wanting to take a chance of screwing up the HD viewing as discussed elsewhere.

TIA
post #1400 of 1448
Quote:
Originally Posted by natchie View Post

reporting in today what I received last week. Forgot what I asked for when I sent in the form at end of March.

Miami Vice
Full Metal Jacket (think I asked for this!!)
Knocked Up
Children of Men
The Italian Job (oh yeah, also asked for.)

My question: The other three titles are in HDDVD-Combo format. I tried to view another title that I bought and am not sure which side is which. I think the Combo DVD would say Region 2 and would that be the reason why it doesn't play on my A35? I left the original firmware on that, not wanting to take a chance of screwing up the HD viewing as discussed elsewhere.

TIA


The side with the labels up on the inner ring is HDDVD. The side with no labels up is regular DVD.

Hard to say why you are having problems if you don't post which FW your unit has. But don't be suprised if you are having playback problems with an earlier FW. You might have to upgrade to get playback with all discs.
post #1401 of 1448
Yeah, I was afraid of that, after hearing about how the FW 2 and 2 are causing some problems with the 1080p 24 playback. But it's a moot point for me as my projector does not do the full 1080p...it does a decent job of 1080i...

My FW is 1.3 and also my AVR is a JVC slimline 304D ... fairly decent but I have to deal with a periodic adjustment in the sound settings. Right now, using SPIFD out digital and trying out various 5.1 setting for three current speakers now...ha.
post #1402 of 1448
A good week of my receiving free films at a second address. FOrtunately no duplicate from the last report, but virtually all not originally asked for...what the heck.

RUNDOWN
FOUR BROTHERS
U2 RATTLE AND HUM
HARRY POTTER AND THE ORDER OF PHOENIX (COMBO DISK)
THE LAST SAMURAI

BTW, I was playing APPLESEED EXMACHINA (COMBO) and realized that the HD side was unplayable...did the hot water rinse, no play. I don't think my A35 (1.3FW) likes Combo disks...although Harry Potter played nicely tonight.
post #1403 of 1448
I got my movies a few days ago. But like many folks, I did not get any of the movies I requested.

But no harm done, really. They were free, after all.
post #1404 of 1448
In part I agree that a MIR should never be diminished in value. If you have a MIR for $100 you don't say "Ooh look, a free $100". When you bought the product you had already taken the $100 off the price of the product. My first player cost me $230 but I thought the 5 free was worth atleast 50-70 to me and I thought it was quite the bargain. That was a LONG time ago. This last batch was an entirely different set of circumstances. The last few I bought I paid $68 from Amazon. I got a HD DVD player, a $50 Amazon gift card, 2 free movies, plus this MIR for 5 more. Basically, a player and 7 movies for $18. I really don't feel I have the right to cry about my Norbit. Especially knowing that Toshiba lost almost 1B on this product line and is still making good on their rebates. I still love my HD DVD and prefer it to the PS3 and its BD playback and think very highly of Toshiba.
post #1405 of 1448
Quote:
Originally Posted by coolhand View Post

In part I agree that a MIR should never be diminished in value. If you have a MIR for $100 you don't say "Ooh look, a free $100". When you bought the product you had already taken the $100 off the price of the product. My first player cost me $230 but I thought the 5 free was worth atleast 50-70 to me and I thought it was quite the bargain. That was a LONG time ago. This last batch was an entirely different set of circumstances. The last few I bought I paid $68 from Amazon. I got a HD DVD player, a $50 Amazon gift card, 2 free movies, plus this MIR for 5 more. Basically, a player and 7 movies for $18. I really don't feel I have the right to cry about my Norbit. Especially knowing that Toshiba lost almost 1B on this product line and is still making good on their rebates. I still love my HD DVD and prefer it to the PS3 and its BD playback and think very highly of Toshiba.

Good post!

I understand that people may have taken time to select their 5 free titles and purchased accordingly since but that is life. I was the same, I drove my wife crazy spending time selecting the 10 movies.

As I see it, I got 10 free HD DVD's from 2 offers and all of the subs were better than my original choices. Living in Canada it seems was a benefit as I got 5/10 selected plus better subs all in a turn-around of approximately three months each (99 and 86 days from my mailing).

I have an A35 and A30, the LG 200 and the Samsung 5000. I still like Toshiba, business is business and they took it on the chin pretty good.
post #1406 of 1448
One thing that has happened to other and is crap is the shipping out of Bourne Identity after it was shipped with almost every unit included in the offer. How do you unload them? They are like E.T. games for Atari. There may well be more copies of that title than players.
post #1407 of 1448
Quote:
Originally Posted by jedi.master.dre View Post

One thing that has happened to other and is crap is the shipping out of Bourne Identity after it was shipped with almost every unit included in the offer. How do you unload them? They are like E.T. games for Atari. There may well be more copies of that title than players.



Agreed. You want 4 more?
post #1408 of 1448
Maybe some of the guys buying 10 backup players may want backup titles?
post #1409 of 1448
Quote:
Originally Posted by ti-triodes View Post

Agreed. You want 4 more?

Luckily I only ever got one, no duplicates of any HDM title. Some duplicates of movies I had on SD DVD but that is fine. What is the most copies of Bourne Identity that anyone has? Maybe we could start a contest?
post #1410 of 1448
Well, I finally got my 5 in the mail today!

It has been so long, I don't even remember what I ordered, but I don't think I got any that I requested.

What I got was:
  • The Perfect Storm (only collection duplicate )
  • Transformers
  • Smokin' Aces
  • The Departed
  • Sleepy Hollow
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