I have read many of the posts in this thread and can only determine bits and pieces of my problem and solution. I apologize in advance, but could someone please answer my questions
Is there a known problem with the 9.8 and the HDMI video card? If so what is the solution?
If I get the video card replaced, is the new video card updated and will it prevent this problem?
Here is what happened to me:
Integra 9.8 works great for years. Mostly stream video from an AIOS video streamer. NO Problems.
I have an Oppo BDP-80 Blu Ray player and I rarely use it. I was watching a Blu Ray from Red Box (Argo) and 10 minutes before the end of the movie the scene freezes, but the audio keeps going forward. I turn of all units, and unplug and switch video sources on the Integra. Now its not a clear frozen image. It is all garbled. I call Integra the next morning and the problem fixes itself. Integra says it was probably a HDMI handshaking issue and letting it be off all night probably reset it.
I also suspect that it overheated. Even though I have a fan in my cabinet with a temp gauge and it never gets over 90 degrees F.
It goes for 2 weeks and the unit works fine, although I am mostly using the AIOS. I put in a Blu Ray (Killing them Softly) and the same thing happens! This time I video the problem on my iPhone so I can show people. It can be viewed here (for 7 days)
http://www.fileconvoy.com/dfl.php?id=g55cedaa1132b05c69992630241cc4871af5cfa76d
However the next day I keep the video cabinet doors open and watch another Blu Ray (Zero Dark Thirty) and it plays fine the whole way through. Coincidence on the cabinet door open? The temp gauge still gets to 90 degrees even with the doors open.
I have an extended warranty that covers up to $600 in repairs on this and call the authorized service center. They watch the video I took and say "Your video card is going out and needs to be replaced". I ordered one as its on backorder.
Is this the right solution?
Are all of my firmwares current?
1.08 08414A Main
SR805 08214A DSP 1st
SR8052 07518A DSP 2nd
DR8053 07820B DSP 3rd
1.01 07706A HDMI
07606E 10924 Video
1.0 Net 1.0
Edited by Diamond Dog - 4/9/13 at 12:21pm