or Connect
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › "The" Onkyo TX-SR875 Thread
New Posts  All Forums:Forum Nav:

"The" Onkyo TX-SR875 Thread - Page 187

post #5581 of 6042
OK, the "no DTS-HD" audio problem has been fixed. The Auzen HD board needed a firmware update. Its all good now
post #5582 of 6042
Quote:
Originally Posted by mickhames View Post

OK, the "no DTS-HD" audio problem has been fixed. The Auzen HD board needed a firmware update. Its all good now

Glad you got it sorted. I had a feeling it was an issue with your soundcard and not the Onkyo.
post #5583 of 6042
Quote:
Originally Posted by Rookie Boy View Post

Guys,

Has anyone else had this issue? Watching new Star Trek disc, at the scene where Kirk and Spoke beam aboard Nero's ship and a phaser fight starts. That same spot, if I am -10.5 or higher, my Onkyo shuts off. Never had this happen before. I thought it might be overheating, but I have an external fan on it.

Anyone else having this issue?

Jason

Nope. I watched Star Trek on -5 or so volume level and had no issues. My Onkyo does have all the latest firmware versions for the main, hdmi, and dsp's. My bluray player may have been set to send pcm, if that might make a difference.

I recommend checking your Onkyo's firmware versions.

Quote:
Originally Posted by siccivic420 View Post

I would update my machine but it is too hard to do for this receiver.

See the link in my sig. Complete directions for updating the main, hdmi, and dsp firmware, as well as instructions on checking the current version in your receiver.
post #5584 of 6042
Quote:
Originally Posted by Tspeer View Post

Nope. I watched Star Trek on -5 or so volume level and had no issues. My Onkyo does have all the latest firmware versions for the main, HDMI, and dsp's. My bluray player may have been set to send pcm, if that might make a difference.

I recommend checking your Onkyo's firmware versions.



See the link in my sig. Complete directions for updating the main, HDMI, and dsp firmware, as well as instructions on checking the current version in your receiver.

The firmware updates are very easy to do on the Onkyo. It may seem difficult, but after doing it once it is easy as pie.
post #5585 of 6042
Quote:
Originally Posted by CraigCooper View Post

The firmware updates are very easy to do on the Onkyo. It may seem difficult, but after doing it once it is easy as pie.

Craig: I can certainly agree that after doing the upgrade package once, it would be easy the second time. But it took me somewhere between 8-10hrs the first time! I had to get over maybe 20 roadblocks to get it all to work...and I didn't even have to start from the "dongle" stage... :-)

Larry
post #5586 of 6042
Ok,

So I've spent all day with the reciever, here's the stats:

Updated to F/W 1.8 (from 1.2)
Currently updating HDMi from 1.1 to 1.2
Have not done the DTS updates yet.

If I turn my center channel to "none" (off), I can play through the Star Trek scene at any level.
However, the second it is "on" and at any setting (full, 80 hrz, etc.) if I play the scene any higher than -9
db the Onkyo immediately shuts off.

Center speaker is a B&W CC6, rated 8 ohlms, 120Watt

Guys, I am desperate, as this has happened now a few times in this movie and once in Night at the Museum.

This has never happened before, however, I recently purchased a new gen PS3 120 gig. I am now bitstreaming, but it happens if I bitstream or LPCM.

I am open to any and all suggestions.

PLEASE HELP!!

Jason.
post #5587 of 6042
OK,

Believe this.
As I type the last post, I was updating the HDMi 1.1 to 1.2.

This seems to have done it!!

Have played the scene now three times at 0db (shaking the neighbor's walls) with no shut off!

I don't know what the 1.1 to 1.2 fix is, but if anyone is having any difficulties, please try it.

Whew! (Hopefully not a fluke and I'm back on here in 20 min.)

edit: did it again (shut off) at +5.5, but that is very loud so hopefully it all stays ok at 0 db

Jason.
post #5588 of 6042
Quote:
Originally Posted by Rookie Boy View Post

OK,

Believe this.
As I type the last post, I was updating the HDMi 1.1 to 1.2.

This seems to have done it!!

Have played the scene now three times at 0db (shaking the neighbor's walls) with no shut off!

I don't know what the 1.1 to 1.2 fix is, but if anyone is having any difficulties, please try it.

Whew! (Hopefully not a fluke and I'm back on here in 20 min.)

edit: did it again (shut off) at +5.5, but that is very loud so hopefully it all stays ok at 0 db

Jason.

Hopefully that has sorted it for you. It may help out someone else as well.
post #5589 of 6042
Quote:
Originally Posted by scsiraid View Post

Who recognized it? PS3 should recognize it but then decode to PCM for HDMI transmission.... at least on the older PS3's...

What PS3 do you have? HDD size?

The PS3 recognizes the "dolby HD" sound. on the OSD from the ps3 while watching star trek it clearly shows its "Dolby HD" yet the AVR stil does not recognize it, or use that mode. i will try again when i get it back. I't currently in Winnipeg Manitoba getting warranty work. It blew up the other day. While listening to Sirius through the SCH1 or what ever it is, designed to work with the the avr for sirius. it just randomly cut the music and zapped and popped and cracked and shut down. ( and then smelt or good ol burning circut board. everything has been fine foe months and months. and now it just gave up. so its out of the tower till probably Feb. thank god i run multiple AVR's. id go insane! oh and my ps3 is just a 40G i will have to play again when it comes home.
post #5590 of 6042
Quote:
Originally Posted by towercontrol View Post

The PS3 recognizes the "dolby HD" sound. on the OSD from the ps3 while watching star trek it clearly shows its "Dolby HD" yet the AVR stil does not recognize it, or use that mode. i will try again when i get it back. I't currently in Winnipeg Manitoba getting warranty work. It blew up the other day. While listening to Sirius through the SCH1 or what ever it is, designed to work with the the avr for sirius. it just randomly cut the music and zapped and popped and cracked and shut down. ( and then smelt or good ol burning circut board. everything has been fine foe months and months. and now it just gave up. so its out of the tower till probably Feb. thank god i run multiple AVR's. id go insane! oh and my ps3 is just a 40G i will have to play again when it comes home.

The old 40G PS3 will not bitstream the HD codecs... The PS3 will recognize the HD Codec and decode it to Multichannel PCM and send that to the AVR.
post #5591 of 6042
Quote:
Originally Posted by csmeance View Post

today I was using my onkyo reciever to listen to some music and 20 minutes later I had the audio cut out. Like always I turned it back on and off (the few seldom times I use it) and this time I had no audio, no nothing. I couldn't change sources nor had any listening mode info.

I called onkyo support, they had me do 2 resets to get video back, but now the problem is that it's not showing any speakers in the boxes on the left side of the display channel, not recognizing any signals, analog or digital, nor giving any radio modes.

Onkyo's response is to send it in for repair and I have to pay for shipping. Great, 2000+ dollar receiver and I get stuck with all these issues....

I got a response from Onkyo after them having the unit for over a month, they need to replace a "DST Board" and they are on backorder since many of these units are having these problems. After complaining they said they will talk to upper management about picking up the cost...
post #5592 of 6042
i have several components including the 875 inside an entertainment center that generate a great deal of heat, amps, all the gaming systems, subs, plasma hdtv, cooling fans all run thru a monster line conditioner yes the 875 is like running a toaster 24/7 so i decided to install a wireless 120v switch so i can power everything down at the touch of a button, works great except when i power up the 875 i have a vertical line on the tv screen one side shows the correct input feed the other a solid black screen. if i turn the 875 off then on again it goes away. has anyone had this problem?

my current f/w shows...

87 1.07/08223a
post #5593 of 6042
Well then...Boxing Day sales for me!!
post #5594 of 6042
Quote:
Originally Posted by csmeance View Post

I got a response from Onkyo after them having the unit for over a month, they need to replace a "DST Board" and they are on backorder since many of these units are having these problems. After complaining they said they will talk to upper management about picking up the cost...

onkyo called me today to say it was ready, drove 3 hrs each way to ensure it wouldn't be damaged in shipping and the unit is now not outputting any video (HDMI, Component, RCA)

I checked the firmware version, it showed 1.07 and then displayed UNKNOWN ->

I'm getting fed up of this...
post #5595 of 6042
question for those of you who have a Wii. i'm getting no sound hooked up component cables. the cables work component to TV, just no sound when running through receiver. i have it hooked up component dvd input. thanks
post #5596 of 6042
Good question, because I've got an 875 and was thinking about getting a Wii.

FWIW, I have the Atari Classic system and when I connect it to the 875's front AUX inputs, the sound comes through the 875.
post #5597 of 6042
Quote:
Originally Posted by pistol-pete View Post

question for those of you who have a Wii. i'm getting no sound hooked up component cables. the cables work component to TV, just no sound when running through receiver. i have it hooked up component dvd input. thanks

Component is 3 cables for video only; if you want the Wii to play sound through the receiver, you have to connect additional audio cables (stereo RCA I would think). That would make for a total of 5 connected cables.
post #5598 of 6042
Quote:
Originally Posted by pistol-pete View Post

question for those of you who have a Wii. i'm getting no sound hooked up component cables. the cables work component to TV, just no sound when running through receiver. i have it hooked up component dvd input. thanks

The cable that came in the box with the Wii is NOT component video. It is Composite video (yellow) and stereo audio (red and white).

You have to purchade a component video Wii cable from a source like Monoprice.com (lowest price I've ever seen). This special (Wii-only as far as I know) cable has 1 plug for the Wii and 5 RCA plugs for component video and audio. The cable in the box with the Wii has only 3 RCA plugs. You can connect the Composite video to your composite video DVD input and the red and white audio cables to the analog audio input for the DVD source and use that cable temporarily while you are waiting for the Monoprice.com cable to arrive.

The Monoprice cable's only "trick" is that it can be tricky identifying the red audio cable from the red video cable - you have to look at the bands on the RCA plug... red center and white top and bottom vs red top and bottom with white center. If you connect the cable wrong, the video will clearly be messed up so just swap the 2 cables with red on the RCA jacks and you should have solved the problem.
post #5599 of 6042
i do have the component cables and they are hooked up correctly. i'm just getting no sound. it works fine hooked up to tv, just when i go through 875 i get no sound.
just a quick edit. i tried hooking up a dvr via component and also getting no sound. picture is there. usually everything hooked up hdmi and no problems. am i missing something in the setup or could be an 875 problem?
post #5600 of 6042
well, making a little progress. i plugged audio cables in wrong place. got the dvr to work. going component 1 in (dvd) and dvd in audio. now for the Wii. component in 3 and game\ v in audio. video is fine, but no sound. i know it has to be a setting, but i'm having no luck. anything? by the way, the Wii works fine hooked up the way i had the dvr. video and sound are great, i just need the extra component. i have an hr10-250 that won't work hdmi and i have about 6 shows left to watch other wise i'd just leave Wii hooked up component 1. thanks
post #5601 of 6042
Good Evening
My 875 is fails to produce audio via any digital input. I use HDMI for all content. If I power down, and remove power, then restart, it has previously yielded audio (software restart process?). This workaround no longer works. I am downloading the latest software updates (currently running 1.08main and a DSP update from around 8 months ago)

Any ideas?
post #5602 of 6042
Quote:
Originally Posted by sjbayley View Post

Good Evening
My 875 is fails to produce audio via any digital input. I use HDMI for all content. If I power down, and remove power, then restart, it has previously yielded audio (software restart process?). This workaround no longer works. I am downloading the latest software updates (currently running 1.08main and a DSP update from around 8 months ago)

Any ideas?

Several;
Have you assigned the digital inputs to their corresponding sources ?
Have you set "HDMI audio out" to NO ?
Are you shure your source is actually outputting digital audio ?
post #5603 of 6042
Quote:
Originally Posted by sjbayley View Post

Good Evening
My 875 is fails to produce audio via any digital input. I use HDMI for all content. If I power down, and remove power, then restart, it has previously yielded audio (software restart process?). This workaround no longer works. I am downloading the latest software updates (currently running 1.08main and a DSP update from around 8 months ago)

Any ideas?

It has been a while since I used the 875 setup menu, but there is a place where you link the audio input to the video input. It doesn't matter too much what video input you use or what audio input you use, you just have to find the setup screen where it lets you specify which audio input you want used with the Video input you have selected. For example:

- Component inputs are labeled 1, 2 and 3. You can use any one of those and you can even rename the input so it says "Wii" when you select it - on screen and on the front panel of the 875.

- That's only 1/2 the setup issue. You have to pick an audio input for the 875 to use with that video input (I don't remember where this is in the setup menus, but it's not that hard to find). There are 3 possible audio input choices for each Component video input....
+ optical 1, 2, or 3 (I don't remember how many the Onkyo has - but you're not using optical so don't select one of these)
+coax 1, 2, or 3 (again, not sure how many there are, could be more or fewer, but again, you aren't using one of these so don't select any of the coax options)
+ then there are the analog audio inputs. These are labeled differently... DVD, CD, VCR, SAT, PHONO, and many others. You can't use the PHONO input - that's only for phonograph cartridges. But you can use just about any other analog stereo input, you just have to specify which one you are connected to so the 875 can pick the right video input and the right audio input so you have both sound and picture.
post #5604 of 6042
Quote:
Originally Posted by Doug Blackburn View Post

It has been a while since I used the 875 setup menu, but there is a place where you link the audio input to the video input. It doesn't matter too much what video input you use or what audio input you use, you just have to find the setup screen where it lets you specify which audio input you want used with the Video input you have selected. For example:

- Component inputs are labeled 1, 2 and 3. You can use any one of those and you can even rename the input so it says "Wii" when you select it - on screen and on the front panel of the 875.

- That's only 1/2 the setup issue. You have to pick an audio input for the 875 to use with that video input (I don't remember where this is in the setup menus, but it's not that hard to find). There are 3 possible audio input choices for each Component video input....
+ optical 1, 2, or 3 (I don't remember how many the Onkyo has - but you're not using optical so don't select one of these)
+coax 1, 2, or 3 (again, not sure how many there are, could be more or fewer, but again, you aren't using one of these so don't select any of the coax options)
+ then there are the analog audio inputs. These are labeled differently... DVD, CD, VCR, SAT, PHONO, and many others. You can't use the PHONO input - that's only for phonograph cartridges. But you can use just about any other analog stereo input, you just have to specify which one you are connected to so the 875 can pick the right video input and the right audio input so you have both sound and picture.

That post is actually a very helpful and polite way to say "RTFM"

Wich is actually not a bad idea to start troubleshooting this from
post #5605 of 6042
Hmm - did a bit of searching and read the manual pretty thoroughly, but this has me confused. I have B&W 803s that I drive using a Mark Levinson power amp. I want to use that same configuration as the fronts for my 7.1 setup (while having the Onkyo drive all the other speakers). I connected the front pre-out to my ML, but no dice. What do I need to do to get the Onkyo to send the audio signal for the front speakers to the pre-outs?
Thanks
post #5606 of 6042
Quote:
Originally Posted by araghav View Post

Hmm - did a bit of searching and read the manual pretty thoroughly, but this has me confused. I have B&W 803s that I drive using a Mark Levinson power amp. I want to use that same configuration as the fronts for my 7.1 setup (while having the Onkyo drive all the other speakers). I connected the front pre-out to my ML, but no dice. What do I need to do to get the Onkyo to send the audio signal for the front speakers to the pre-outs?
Thanks

Are you sure you did not hook up the amp to the front L&R analog inputs by mistake?
post #5607 of 6042
Quote:
Originally Posted by eric-v View Post

got it back this morning! It is not plugged yet because I'm working but I know what they did on it.
They changed the piece NAHDM-9114-1B wich is the HDMI PC board according to the service manual.
To know if the problem is fixed, you will have to wait till 6 PM. I will comme back to you and tell if they changed firmware or else as well.

Hi everybody,

I red many posts about elevated heat on top of Onkyo AV receiver xx5 but also xx6 and xx7.
I don't know what was the cause of my HDMI PC board failure the first time but to prevent, I did this:


At least, temperature dropped down Before, I could not let my hand too long on it and now I barely can feel the heat. Don't know if that will help but it worth the price.
post #5608 of 6042
That picture alone is one of the many things that has caused me to finally replace my 875.

It's ridiculous when you have to supply your own cooling in an operating environment that a device should work in by design.
post #5609 of 6042
I can't say your wrong however i got the unit for a raisonnable price. they fixed it under garanty and It still think it does a good job.
post #5610 of 6042
I recently traded up from a 605 to the 875. Low and mid range punch is noticeably better and overall sound quality seems to be more pleasing. Other than the long(er) lag times when switching between inputs I have been happy with the unit.

Here's the surprise and problem...when I really want to crank it up…music or movies, doesn’t matter…the 875 will not go as loud, not even nearly as loud as the 605. After about 65-75 volume (I'm using the 0-100 volume scale b/c that’s what I was accustomed to from the 605) the volume stops increasing. I can run it all the way up to 100 and back to ~70 before there is any noticeable volume change.

I used the audussey calibration in the same manner as the 605 and other than setting the sub way too low (just like the 605), the calibration seems to be on par (distance wise) with the 605 and seems to work fine. The “Max” volume setting is not on. I have dual cooling fans so heat is not an issue. I have checked and re-checked every possible menu and setting and cannot figure out how 145 watts per channel cannot play as loud as 90 watts per channel. Any ideas or suggestions?

Thanks!
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Receivers, Amps, and Processors
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › "The" Onkyo TX-SR875 Thread