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Official AVS TiVo HD Topic! - Page 103

post #3061 of 4794
Quote:
Originally Posted by tcramer View Post

My Tivo HD is randomly restarting, about once a day for the past week. It just goes to the 'Welcome Powering Up' screen and stays there, never actually starting up. I have to unplug and manually restart it about 3 or 4 times before it actually goes through the cycle and restarts. Otherwise, it stays frozen on that welcome screen.

I don't have an answer for your initial reboot. But I have found that when pulling the plug to do a manual reboot, I have to let it sit without power for about 5 min before putting the plug back in. If I don't the reboot tends to fail and freeze at the welcome screen. It may be something is slowly discharging inside. Anyway, I saw your comment that you have to restart 3-4 times before it goes through the cycle and my first thought was how long do you wait between cutting and restoring power.

Boy, what I wouldn't give for a hardware reset button on the box -- just like we used to have on older PC's. That would be so much better than having to cycle the power to get out of a freeze.

My experience with NetFlix is that it doesn't cause a TiVo lockup unless you are actively using it and the TiVo is expecting content to be coming over the network connection. Also, if you want to run without the expander for a few days to test it, you have to go into the menu and tell the TiVo to stop using it first before you disconnect it.
post #3062 of 4794
Quote:
Originally Posted by Kelson View Post

I don't have an answer for your initial reboot. But I have found that when pulling the plug to do a manual reboot, I have to let it sit without power for about 5 min before putting the plug back in. If I don't the reboot tends to fail and freeze at the welcome screen. It may be something is slowly discharging inside. Anyway, I saw your comment that you have to restart 3-4 times before it goes through the cycle and my first thought was how long do you wait between cutting and restoring power.

Boy, what I wouldn't give for a hardware reset button on the box -- just like we used to have on older PC's. That would be so much better than having to cycle the power to get out of a freeze.

My experience with NetFlix is that it doesn't cause a TiVo lockup unless you are actively using it and the TiVo is expecting content to be coming over the network connection. Also, if you want to run without the expander for a few days to test it, you have to go into the menu and tell the TiVo to stop using it first before you disconnect it.


I've usually been giving about a minute or so but I will try your 5 minute method and see how that works.

You can say that again about the reset button.

I really don't use NetFlix much but haven't had an trouble with it the few times I had. I'll give it a few more days here and see if I can find something that might be triggering it to restart in the first place.
post #3063 of 4794
Quote:
Originally Posted by tcramer View Post

I've usually been giving about a minute or so but I will try your 5 minute method and see how that works.

You can say that again about the reset button.

I really don't use NetFlix much but haven't had an trouble with it the few times I had. I'll give it a few more days here and see if I can find something that might be triggering it to restart in the first place.

Last thought -- possibility of power dips?
post #3064 of 4794
Quote:
Originally Posted by keenan View Post

House doesn't premier until next week, so if it shows in your TDL you're fine, you haven't missed anything.

hmmm...that would explain it
post #3065 of 4794
Quote:
Originally Posted by tcramer View Post

I do have the WD DVR expander attached. Even if I unplug that completely then attempt to restart it freezes. When it does start back up, I have not lost any recorded shows. That leads me to believe the expander is not the cause.

TiVo issues probably break down something like this:

95% - failing internal or external hard drive (80% external, 15% internal)
4.5% - failure in power supply
0.5% - something else

If the problem is the hard drive, that's relatively easy to address with a drive upgrade / replacement (see first post for instructions). I would rule that out before you look at other options.

If disconnecting the external drive and replacing the internal drive does not address the problem, then the culprit is probably the power supply (I recommend a UPS to safeguard your TiVo's PS, btw). In that case, you'll either need to send the DVR back to TiVo for replacement, or send it to Weaknees and have them replace the power supply.

TiVo charges $150 for out-of-warranty TivoHD replacements and they'll transfer lifetime for free during the first three years. Once you've had lifetime for more than three years, TiVo's charges 1/2 the cost of lifetime to move it over to a replacement. If you're beyond the three year "free lifetime transfer" period, then you'll probably want to look into a power supply replacement. Weaknees charges $99 for a replacement TivoHD power supply, and if you want them to install it, that's an extra $49.
post #3066 of 4794
Quote:
Originally Posted by avnstf View Post

hmmm...that would explain it

Some series starting back up in the next two weeks...

Fringe (9/17)
Bones (9/17)
The Office (9/17)
House (9/21)
Heroes (9/21)
Castle (9/21)
Big Bang Theory (9/21)
Grey's Anatomy (9/24)
The Mentalist (9/24)
Smallville (9/25)
Dollhouse (9/25)
Dexter (9/27)

If you have not done so already, you might create the following autorecord wishlist to grab many of the new pilots showing over the next few weeks.



Set this wishlist to autorecord with first-run only. To make certain you get the HD versions of these shows, remove (uncheck) the SD versions of the appropriate HD channels from Settings -> Channels -> Channels List.

This won't catch every new series, because a few like FlashForward don't have "pilot" in the title for their premiere episode.

If your TiVo is broadband connected, you should also see a banner for "One click to get your Fall TV picks" on the TiVo menu this week. That takes you to the "Guru Guide" menu, where you can see a list of returning shows and series premieres. My past experiences with "Guru Guides" haven't been good, so I simply choose the option to "view upcoming" and create season passes from the selections in the list.
post #3067 of 4794
I have a question about remote addresses for 2 different TiVos. I have both an S3 and a TiVo HD. I'm using a Harmony 880 and I want to "clone" the remote commands from the S3 to be used on the HD, but with the different remote address of course.

I have tried for several days now, and I can't seem to get the HD to respond as quickly as the S3 does, the S3 responds darn near as fast as the TiVo remote, but the HD is a bit sluggish, especially moving up and down menus, and on the skip ahead and replay. I have tried all the combinations under the 880 troubleshooting section, interkey delays etc, but can't seem to get it where I want it.

I'll be asking in the Harmony thread as well, but wanted to be clear as far as the TiVo portion of the equation.
post #3068 of 4794
Quote:
Originally Posted by bfdtv View Post




This won't catch every new series, because a few like FlashForward don't have "pilot" in the title for their premiere episode.

What's the difference between "keyword" and "title keyword", and how would they be used?

I entered this wishlist, but when I look at upcoming episodes, it did not find any of the Thursday night NBC premiers.

i can understand The Office not showing, because the guide info does not call it a premier. But the episode of Community is called "Pilot"

------------
I realized that I did not put the ( ) around the words. Once that is there, i see the shows.

Tivo is really easy to operate, if I just poke around a bit, I seem to find the answers.
post #3069 of 4794
Quote:
Originally Posted by pm123 View Post

What's the difference between "keyword" and "title keyword", and how would they be used?

"Title keyword" refers to text in the program title or episode title. "Keyword" refers to text in the program title, episode title, or episode description; in some cases, it also searches other fields, such as year.

Quote:
Originally Posted by pm123 View Post

i can understand The Office not showing, because the guide info does not call it a premier. But the episode of Community is called "Pilot"

The word "premiere" is used on very, very few series. But I did see it on two cable series in the last year, so I have it there just in case.
post #3070 of 4794
Quote:
Originally Posted by bfdtv View Post

TiVo issues probably break down something like this:

95% - failing internal or external hard drive (80% external, 15% internal)
4.5% - failure in power supply
0.5% - something else

If the problem is the hard drive, that's relatively easy to address with a drive upgrade / replacement (see first post for instructions). I would rule that out before you look at other options.

If disconnecting the external drive and replacing the internal drive does not address the problem, then the culprit is probably the power supply (I recommend a UPS to safeguard your TiVo's PS, btw). In that case, you'll either need to send the DVR back to TiVo for replacement, or send it to Weaknees and have them replace the power supply.

TiVo charges $150 for out-of-warranty TivoHD replacements and they'll transfer lifetime for free during the first three years. Once you've had lifetime for more than three years, TiVo's charges 1/2 the cost of lifetime to move it over to a replacement. If you're beyond the three year "free lifetime transfer" period, then you'll probably want to look into a power supply replacement. Weaknees charges $99 for a replacement TivoHD power supply, and if you want them to install it, that's an extra $49.

I thought I had read somewhere that replacing the power supply yourself was not that big of a deal either.
post #3071 of 4794
Yep, I definitely wouldn't send the box off for that. What is it, maybe half a dozen screws total to replace the PS?
post #3072 of 4794
New Tivo HD, 1 week old
Multi Card
No audio or video problems on any channel as yet
Looking in diagnostics and see 140 uncorrected errors on tuner 1
0 on Tuner 0
If video and audio are fine, what does this mean and should I worry

I plan to install a 1 Tera internal HD, but don't want to open it up if I should be returning it to Best Buy for a replacement

Thanks as always
post #3073 of 4794
Quote:
Originally Posted by D_B_0673 View Post

New Tivo HD, 1 week old
Multi Card
No audio or video problems on any channel as yet
Looking in diagnostics and see 140 uncorrected errors on tuner 1
0 on Tuner 0
If video and audio are fine, what does this mean and should I worry

I plan to install a 1 Tera internal HD, but don't want to open it up if I should be returning it to Best Buy for a replacement

Thanks as always

The bitstream carried in the QAM channel has embedded error correction code called 'Forward Error Correction'. This allows for correction of bit errors in the stream. The RS Corrected counter increments when a bit error was succesfully fixed and the RS Uncorrected counter increments when a bit error was uncorrectable. A few uncorrecteds are expected from time to time.

http://en.wikipedia.org/wiki/Forward_error_correction
post #3074 of 4794
Quote:
Originally Posted by bfdtv View Post

If your TiVo is broadband connected, you should also see a banner for "One click to get your Fall TV picks" on the TiVo menu this week. That takes you to the "Guru Guide" menu, where you can see a list of returning shows and series premieres. My past experiences with "Guru Guides" haven't been good, so I simply choose the option to "view upcoming" and create season passes from the selections in the list.

Just to add the caveat to that: before you can access the "Guru Guides" you are required to "opt-in" to allow personally identifiable information to be transmitted to TiVo.
post #3075 of 4794
Quote:
Originally Posted by scsiraid View Post

The bitstream carried in the QAM channel has embedded error correction code called 'Forward Error Correction'. This allows for correction of bit errors in the stream. The RS Corrected counter increments when a bit error was succesfully fixed and the RS Uncorrected counter increments when a bit error was uncorrectable. A few uncorrecteds are expected from time to time.

http://en.wikipedia.org/wiki/Forward_error_correction

thanks, didn't quite understand the wikipedia stuff, but I guess the short answer you are giving me is that it is not something to worry about
post #3076 of 4794
Quote:
Originally Posted by D_B_0673 View Post

thanks, didn't quite understand the wikipedia stuff, but I guess the short answer you are giving me is that it is not something to worry about

Yup... Not a big deal. If you get thousands of them then you look at your cable signal. Unlikely to be any issue with the TiVo itself.
post #3077 of 4794
Quote:
Originally Posted by bfdtv View Post

"Title keyword" refers to text in the program title or episode title. "Keyword" refers to text in the program title, episode title, or episode description; in some cases, it also searches other fields, such as year.

What am I missing here? wouldn't it make more sense to put the "Pilot" and "Premier" in the Keyword field?

I don't see how it works with those words in the Title Keyword field. The fact that the shows are premiers is not in the program or episode title, but in the episode description.

Can you also give some clarification on how the () work. Is it setting this as an "or"condition, and without the () it would need to have both words?
post #3078 of 4794
Quote:
Originally Posted by pm123 View Post

What am I missing here? wouldn't it make more sense to put the "Pilot" and "Premier" in the Keyword field?

I don't see how it works with those words in the Title Keyword field. The fact that the shows are premiers is not in the program or episode title, but in the episode description.

"Pilot" is the episode title on these new shows. If you create the wishlist in my screenshot, and click view upcoming, you should see 8+ new series scheduled to record (so long as they don't conflict with your higher priority series recordings in Season Pass Manager).

If you used a keyword (as opposed to a title keyword), then the TiVo would search the descriptions for "pilot" and you'd also get new shows that feature an airplane pilot.

Quote:
Originally Posted by pm123 View Post

Can you also give some clarification on how the () work. Is it setting this as an "or"condition, and without the () it would need to have both words?

The () means optional. Any word without the () is required, no matter what precedes it.

If all your keywords are marked with (), then at least one must match to return results.
post #3079 of 4794
Quote:
Originally Posted by bwall23 View Post

Is there any way to SHUT-DOWN the TiVo?

Not STANDBY or RESTART, but like Linux or UNIX, to 'shutdown' ?


Quote:
Originally Posted by ChrisC47 View Post

I'm also interested in this, as I'm about to tackle a hard drive upgrade and need it to go smoothly. I searched the FAQ.

Failing a clean shutdown mechanism, how long is "long enough" after entering standby to ensure that the machine has caught up with its background tasks, so I can pull the power plug? See bwall23's experience above.

Just checking again if there's an answer to this. I'm doing the surgery on Sunday.
post #3080 of 4794
Quote:
Originally Posted by ChrisC47 View Post

Just checking again if there's an answer to this. I'm doing the surgery on Sunday.

There is no way to "shutdown" a TiVo. Note standby has no effect on background tasks.

The TiVo is designed to recover regardless of when/where you pull the plug. If you pull the plug while the TiVo is performing a certain process, then the TiVo simply restarts that process from scratch after reboot.

I'm not sure what caused that issue for bwall23, but whatever it was, it is not common at all. Most problems with backups are caused by PC software running in the background. It has nothing to do with Windows reading the Linux partition (which it obviously cannot), but rather the reading and writing of the image file within WinMFS.

Of course, if there are bad sectors on the TiVo drive, that can cause issues for backup too. If there are too many errors in the backup image, WinMFS will not allow you to perform the restore. If your TiVo's drive is near death, and you can't obtain a usable image, then you would have to obtain another copy of the TiVo software to restore (i.e. $20 InstantCake CD).
post #3081 of 4794
I'm leaving TW and signing up with FIOS. All I ever here is that their DVR blows and to go with a Tivo. I am not too familiar with Tivo. My concern is, what if Tivo has a new and improved model released in several months, not that I'm aware of this, but what happens when new models come out? Is there an upgrade program or is it justif you want it then you go and buy it.

Any advice?

TIA
post #3082 of 4794
Quote:
Originally Posted by LL3HD View Post

I'm leaving TW and signing up with FIOS. All I ever here is that their DVR blows and to go with a Tivo. I am not too familiar with Tivo. My concern is, what if Tivo has a new and improved model released in several months, not that I'm aware of this, but what happens when new models come out? Is there an upgrade program or is it justif you want it then you go and buy it.

Any advice?

The next major step will be the tru2way-enabled Series4; when major new lines come out, there's no "upgrade program" per se - the only thing they usually do is offer a discount to people who already have lifetime subscriptions, but you can easily transfer monthly/yearly service to a new unit.

However, I've had my Series3 since November 2006, and even though the TiVo HD came out in the meantime, it was just a refinement of the existing design. I don't think there'll be any new hardware in the next year that it'd be worth replacing a TiVo you'd buy now for, and TiVo adds new features to the existing models all the time via software updates (YouTube streaming, Amazon Video on Demand, Netflix streaming, and others have been added since I acquired mine).

Basically, if you buy a TiVo HD now, you'll be set for some time to come.
post #3083 of 4794
Quote:
Originally Posted by ChrisC47 View Post

Just checking again if there's an answer to this. I'm doing the surgery on Sunday.

Sorry if I'm late on the reply, but my educated guess is that I gave the TiVo too much housekeeping to do and not enough time to do it.

If I did it again, I would cleanup (Delete things I wanted to delete and then force a connection to the TiVo Server) 4+ hours before I pulled the power and I wouldn't put the TiVo into Standby mode.

After I had the problem and it recovered, I let the TiVo w/the new drive run 8 hours (not in standby), then pulled the plug and did another backup of the (new) TiVo HDD. I then restored that backup and everything went smoothly w/no errors this time.

GOOD LUCK!, er, Break A Leg and let us know how it went.
post #3084 of 4794
Thanks bwall23. I just got back from the surgery and it went fine. I followed the extremely detailed instructions on the tivocommunity guide ("take these 6 screws out, see picture") and used the Linux MFSLive boot CD. Once I got it all set up (including SATA cables, and getting the CD to boot), it took an hour to do the copy, and the unit is back in service now and recording primetime TV right now.

The only criticism I have is that the MFSLive guys should provide better access to info on what the command line switches do (e.g. "backup -qTao"), which I have yet to find. I wanted to see exactly what the command (generated by the very nice ICG) was going to do before I did it. "man backup" did not work. I did it blind, and it worked, but was unnecessarily worrisome. For one I would have liked to turn on a verbose mode.

Anyway it went great and I now have 142 HD hours. I can leave town for a week and not lose recordings!
post #3085 of 4794
Quote:
Originally Posted by ChrisC47 View Post

Anyway it went great and I now have 142 HD hours. I can leave town for a week and not lose recordings!

Be aware that you lose out on 9% capacity with Mfslive (the predecessor to WinMFS). MfsLive allocates a full 10% of your disk -- 100GB of your 1TB -- for storage of "TiVo clips" (advertisements, showcases, etc). In WinMFS, the author added the MfsSuperSize option which limits "TiVo clips" storage to the same 10GB size found on the TivoHD XL.

You can still use WinMFS to run MfsSupersize on a disk created with Mfslive. That will increase capacity from 144 to 157 HD hours. That extra capacity may or may not be worth the effort, depending on your needs.
post #3086 of 4794
Quote:
Originally Posted by demonfoo View Post


Basically, if you buy a TiVo HD now, you'll be set for some time to come.

Thanks.
post #3087 of 4794
Netflix over Tivo has some aspect ratio issues. For example, the movie Thunderbolt was shown in a 16:9 aspect ratio even though it's a 2.35:1 movie.

It streams correctly to a PC, and to my XBox 360.

I can think of two possibilities. One, Tivo is removing the letterboxing, two it's not adding needed letterboxing.

Both are odd. I would think that 2.35:1 movies have inherent letterboxing when they are anamorphically treated. Unless there's a 2.35:1 flag stored in the file which tells a player to stretch the movie to 2.35:1 and add letterboxing.

The concept of removing the letterboxing is bizarre, and I can't imagine how that could happen.

Or, an unlikely scenario, is that Tivo is removing the letterboxing, which would imply cropping the movie to 16:9 or some odd behavior like that.

All I know for sure is no matter what setting I choose, Tivo is displaying a 2.35:1 movie as a full frame 16:9 resulting in an incorrect aspect ratio - and PCs and my 360 are displaying it correctly.
post #3088 of 4794
Quote:
Originally Posted by MichaelJHuman View Post

Netflix over Tivo has some aspect ratio issues. For example, the movie Thunderbolt was shown in a 16:9 aspect ratio even though it's a 2.35:1 movie.

It streams correctly to a PC, and to my XBox 360.

I can think of two possibilities. One, Tivo is removing the letterboxing, two it's not adding needed letterboxing.

Both are odd. I would think that 2.35:1 movies have inherent letterboxing when they are anamorphically treated. Unless there's a 2.35:1 flag stored in the file which tells a player to stretch the movie to 2.35:1 and add letterboxing.

The concept of removing the letterboxing is bizarre, and I can't imagine how that could happen.

Or, an unlikely scenario, is that Tivo is removing the letterboxing, which would imply cropping the movie to 16:9 or some odd behavior like that.

All I know for sure is no matter what setting I choose, Tivo is displaying a 2.35:1 movie as a full frame 16:9 resulting in an incorrect aspect ratio - and PCs and my 360 are displaying it correctly.

Interesting. I have observed this myself with some movies and TV series streamed from NetFlix and posted about it before, but in my case if it streamed in an incorrect aspect ratio on the TiVo it also streamed in the same incorrect aspect ratio on my PC using WMP. My latest case is the new Dr. Who series which is filmed in 16:9. Seasons 1 & 2 stream from NetFlix as clipped 4:3 whereas Season 3 streams in 16:9. I find this to be the case for both TiVo and WMP streaming -- both are clipped 4:3. I have seen some movies that were 2.35:1 OAR and were clipped to 16:9 for NetFlix streaming -- both on WMP and TiVo. I've never seen an example of a movie that streamed in OAR on my PC and yet streamed clipped on the TiVo. I'll try Thunderbolt to see what I get. If you have any others let me know.

edit: I assume you mean the 1995 Jackie Chan movie "Thunderbolt". The DVD is listed as containing 2.35:1 and 1.33:1 aspect ratio cuts.
post #3089 of 4794
Yes, that's the movie.

I had another movie display in the incorrect aspect ratio (THX-1138), but I was able to get it to display correctly by using panel mode, for some reason.
post #3090 of 4794
Quote:
Originally Posted by LL3HD View Post

I’m leaving TW and signing up with FIOS. All I ever here is that their DVR blows and to go with a Tivo. I am not too familiar with Tivo. My concern is, what if Tivo has a new and improved model released in several months, not that I’m aware of this, but what happens when new models come out? Is there an upgrade program or is it just—if you want it then you go and buy it.

Don't expect an upgrade program, although you can move any subscription (except lifetime) from one DVR to another.

Unlike demonfoo, I do expect significant changes to the TivoHD hardware early next year. Recent commments from the TiVo CEO:

Quote:


As part of this deal, TiVo and Best Buy are together working toward the development of new user interface features for TiVo DVRs sold by Best Buy, which will build upon TiVo’s seamless integration of broadcast, cable, and broadband content on the television set…

As proof of their commitment, beginning early next year Best Buy will be putting substantial marketing muscle behind this relationship as newly innovative features are rolled out.

Quote:


I would say the essence of that [Best Buy] deal is geared toward early next year, where some product improvements and developments that we will be putting forward will be able to be wrapped into the overall strategic marketing relationship with Best Buy, so the guts of the relationship will really get under way then.

I do not expect true2way capability in the next model, nor do I expect major changes in core functionality.
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