My next attempt went like this:
Has Tivo attempted to ask Tribune for more detailed guide information? What about asking NBC for the same guide info they publish?
Rather than telling your subs this is all we get - why not make an effort to provide a better user experience?Tivo Response: 07/31/2012 10:26 AM
Thank you for the updated information you provided. I have read through the previous contacts as well and would be glad to continue helping you with your scheduling issues.
While we do have more detailed information on which events are covered in which block of the "XXX Summer Olympics" episodes, we have not been provided with the exact times of each event. You can see more information by selecting an individual episode; for example channel 4 KNBC has an episode at 8 PM tonight that has "Gymnastics, Swimming, Diving" as the episode title and then "From London. Gymnastics: women's team final; swimming, finals: men's 200m butterfly, men's 4x200m freestyle relay, women's 200m freestyle, women's 200m individual medley; diving: women's synchronized platform final" as the program description. Your TiVo box does have all this information, and setting a WishList with a keyword search will narrow it down to the specific events you want to watch.
1. Go to Find Programs > WishList Search.
2. Enter the title keyword as "Olympics" and then an additional keyword for the event you want to record (in this example, Swimming). If you enter multiple keywords, be sure to press the THUMBS DOWN button twice to put them in parenthesis, making these keywords optional. This way it will return results with at least one of the optional keywords.
3. You can then either view the upcoming episodes with those keywords or choose to auto-record all upcoming episodes with those keywords.
We do apologize that the exact times are not provided to us, although of course you can also set manual recordings with Find Programs > Record by Time and Channel.
Thanks again for your patience and good luck!
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