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Official AVS TiVo HD Topic! - Page 161

post #4801 of 4820
You should be able to tell if your neighbor has a subbed or unsubbedd box by going to Messages and Settings and looking at Account and System Information - System Information screen. Account status will indicate if she has lifetime service or not. Perhaps she doesn't remember the purchase details.

I do not have Verizon, but I think the Tivo will still need a cablecard so that it can map the channels correctly. Otherwise, it won't know where to tune for channel 504, etc.

Surely someone here with Verizon understands this better than I and can chime in.
post #4802 of 4820
I don't have Verizon either, but with a cable card the channels will map to what the lineup from Verizon is...at least it works that way with Cox which is what I have.
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post #4803 of 4820
Quote:
Originally Posted by Charles O View Post

I don't have Verizon either, but with a cable card the channels will map to what the lineup from Verizon is...at least it works that way with Cox which is what I have.
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Works that way on FIOS too.
post #4804 of 4820
After many years of faithful service - my TivoHD is rebooting itself a few times a day.

I hope I can salvage it.
post #4805 of 4820
There's only two things that usually go wrong with these. The HDD or, less frequently, the power supply. If I were you I would try replacing the HDD with a 1TB AV drive.

On the other hand, are you sure you are not having power glitches?
post #4806 of 4820
Updating the drive is an excellent idea, and not all that difficult. If you don't want to work on it yourself, I think weakness can check the TivoHD out and repair it for you, and update the HDD. I've never had them do anything for me, but I've heard they're good at this sort of thing.
post #4807 of 4820
The HDs have known power supply issues because of bad caps, would be worthwhile to open it up and see if any of them are bulging.
post #4808 of 4820
Quote:
Originally Posted by slowbiscuit View Post

The HDs have known power supply issues because of bad caps, would be worthwhile to open it up and see if any of them are bulging.
Really? I've honestly never heard of that, do you have a reference? My HD has been chugging along for 5 yr with the original drive.
post #4809 of 4820
Check out the TiVo community forum. Lots of examples of TiVo's with failing caps. My S3 (original OLED) had the problem... several caps had swollen and began to leak electrolyte. Symptom was rebooting and failure to complete boot process. Changed out the swollen caps and all was fine. Got mine from MCM Electronics.
post #4810 of 4820
^^ thanks. I got my HD in 2009. I thought all the bad chinese electrolytic caps had been flushed out of the supply chain by then.
post #4811 of 4820
Quote:
Originally Posted by Kelson View Post

^^ thanks. I got my HD in 2009. I thought all the bad chinese electrolytic caps had been flushed out of the supply chain by then.

Unfortunately not. I also got my Tivo HD in 2009, and after less than 3 years in service, I discovered that it had bulging/leaking caps in the power supply.
post #4812 of 4820
Before you think about changing the HDD in your failing TivoHD, you should be able to get Tivo to exchange it for a premiere. It will cost you something in the range of $150 or so, but they will transfer your lifetime subscription. I was going to do that last October, until they noticed that I'd put in a bigger hard drive.
post #4813 of 4820
Quote:
Originally Posted by Hyrax View Post

Before you think about changing the HDD in your failing TivoHD, you should be able to get Tivo to exchange it for a premiere. It will cost you something in the range of $150 or so, but they will transfer your lifetime subscription. I was going to do that last October, until they noticed that I'd put in a bigger hard drive.


Before calling them could you just put the stock drive back in? I upsized my HDD to 1TB almost day one but kept the old drive, wonder if I just put it back in before requesting a exchange how that would go?... Note my HD is still going strong with no outward signs of bad caps but because of it's location I won't be removing it unless it quits.

post #4814 of 4820
They know if you ever changed the drive. I had a 1 TB drive in my TivoHD for 5 years, then it died, so I put the original drive back in. I'd had the original drive in for 6 months before I called them and they still knew.

Edit: My TivoHD was dying so I asked them what to do. Tivo tech support actually suggested calling weaknees to get it repaired.
Edited by Hyrax - 2/6/14 at 7:09am
post #4815 of 4820
Hyrax,

Is this some kind of promotion I should refer to if I talk to them? I had considered replacing my HD with a Premiere, but was put off by having to buy another Lifetime service.
post #4816 of 4820
I simply called their sales people and asked them what I should do with a TivoHD that had died. They said that if their Tech Support people thought the problem was a hardware failure they could do an exchange. They were the ones who made the suggestion for the exchange. It was when I talked to tech support that I ran into the 'you put your own hard drive in the unit' roadblock. If I'd never done that I would have gotten a 2 tuner, 500 GB, Premiere. I've no idea if they still have any 2-tuner models available for this. The 4-tuner Premiere models all require cable.
post #4817 of 4820
Quote:
Originally Posted by wilsonsoohoo View Post

Hyrax,

Is this some kind of promotion I should refer to if I talk to them? I had considered replacing my HD with a Premiere, but was put off by having to buy another Lifetime service.

If you're going to get a new one get the Roamio - for the few $ more it's worth it from the reviews on the Premier boxes.
post #4818 of 4820
Thanks for the information, Hyrax and Wryker.
post #4819 of 4820
Thanks for the tips Hyrax, Kelson, and everyone else.

Guess I will open it up and take a look at the power supply.

I have never upgraded anything inside - only added a My DVR Expander via eSata a few years ago.
post #4820 of 4820
When I opened up my S3, one of the big capacitors (701?) was bulging badly. It was easy to replace, though.
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