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Heads Up: Blockbuster is changing their Online-Instore Exchange Program - Page 3

post #61 of 73
Yea I received the email below today. Basically it asked me to pick from the three crappy new plans or to cancel. I was actually impressed that they had the "cancel" option. They are basically throwing in the towel and giving up. It will be interesting to see NetFlix business absolutely sky rocket and Blockbuster will probably declare bankruptcy by the end of the year. Oh well, BB was a good deal while it lasted and I am sure I will enjoy netFlix just as much.

Due to changes in our subscription plan pricing, your current BLOCKBUSTER Total Access plan, Unlimited Online DVDs 1 at a time plus unlimited in-store exchanges each month for $9.99, will no longer be available at the current price.

You will be moved to our new plan that includes Unlimited Online DVDs 1 at a time plus up to 2 free* in-store exchanges for $9.99. This plan will not include an e-coupon for in-store DVD and/or game rentals. The new subscription plan and pricing will go into effect on your regular monthly billing date following August 31, 2007.

In addition, exclusively for BLOCKBUSTER Total Access customers, we have introduced in-store movie rentals for $1.99* per movie should you need more than the in-store exchanges included in your plan.

If you don't feel this plan is right for you, please feel free to take advantage of one of these other options:
post #62 of 73
I just received the email also...in order to keep what I have now it will cost me $7 more per month What pisses me off even more, is that every BD or HD DVD title I have in my Queve is always stating Very Long Wait...and to top it off my local BB doesn't even carry BD or HD DVD I might just hit the cancel button.
post #63 of 73
Already cancelled. 15 friends also cancelled upon my request. I've sent out a global e-mail to our 3000 employees pointing out the changes as a community service bulletin.

I may not matter by myself, but the power is with the people.
post #64 of 73
Got the notice today. I'm going to finish up Nip Tuck season 3, use my last game coupon and cancel by the 31st. Hello Netflix.
post #65 of 73
Canceled already and signed up for a more expensive plan with Netflix. I wrote them a nasty gram in the cancellation request. They didn't respond. I guess they really don't care about keeping their customer base. So what percentage of BB's business do you think they will loose this month? 30%-40%? That has got to hurt an already awful bottom line!

I hope they go bankrupt and I used to work for them!
post #66 of 73
Quote:
Originally Posted by gcool28 View Post

I suppose they put a marketing spin on and call the plan "LIMITED" TOTAL ACCESS!

To be more precise: "LIMITED" TOTAL ACCESS and (SORT OF) END of LATE FEES!

Ok, enough of my whining, I've already switched
post #67 of 73
Oh what the heck, one last correction:

Mr. Porterhouse wrote:
Quote:


especially with the game coupon($7.99) each month included. I would typically rent a few games each month, so that coupon alone makes a huge difference.

Sorry, but just so people know, unless you are one of the lucky few who got "grandfathered" in, the game coupons/instore ecoupons are no more. I posted my official response from BB in the Blu-ray forum.
post #68 of 73
I was with both BB and Netflix for about a year each...got all my old movie watching out of the way (at least for a few more years). I'll just hit up redbox for now (this along with the fact that 1/3 of my mail gets mis-delivered by the post office).
post #69 of 73
Cancelled my Total Access membership yesterday when I got the email.

Upped my Netflix plan to the 4 at a time option.

Basically I was using both Netflix and Blockbuster even though Netflix has a much better online service because BB had two advantages:

1 - Free monthly game rental
2 - unlimited in-store exchanges

Those are the only reasons I was still using Blockbuster, and they took them away.

Thanks for helping me down off the fence Blockbuster.
post #70 of 73
Wow, i got a nice email from blockbuster too.
Lol at "we hope you are enjoying BLOCKBUSTER total access"

I'm going to reply, I am enjoying it so don't change my plan #$@ers

Quote:


Dear Ricardo,

We hope you're enjoying BLOCKBUSTER Total Access™!
There are some changes to our subscription plan lineup that introduce a new pricing structure and new plans which limit the number of in-store exchanges. As a result, your current plan will no be longer be available at the current price.(Unlimited Online DVDs up to 2 at a time plus unlimited in-store exchanges each month for $14.99)

We'd like to extend you a new plan that includes Unlimited Online DVDs 2 at a time plus up to 3 free* in-store exchanges for $14.99. In addition, exclusively for BLOCKBUSTER Total Access customers, we have introduced in-store movie rentals for $1.99* per movie should you need more than the in-store exchanges included in your plan. Your new plan will go into effect on your regular monthly billing date following August 31, 2007. If we don't hear from you by August 31, 2007, we will automatically move you to the new BLOCKBUSTER Total Access plan referenced below as "Your New Plan".
post #71 of 73
Quote:
Originally Posted by paxi View Post

Oh what the heck, one last correction:

Mr. Porterhouse wrote:


Sorry, but just so people know, unless you are one of the lucky few who got "grandfathered" in, the game coupons/instore ecoupons are no more. I posted my official response from BB in the Blu-ray forum.


Actually, one more correction you need to make.

NO ONE IS GRANDFATHERED IN NOW!!!!!!!!!!!

As of Friday BB has removed the old plans all together. They will see some pretty impressive losses from this policy change. I fully expect them to go bankrupt in the near future!
post #72 of 73
DID something change with the in store exchanges? I'm now showing that I get 99 exchanges per month. Which would esentailly be unlimted since there is no way I could get that many titles in the mail in one month to exchange.
post #73 of 73
Quote:
Originally Posted by aaronwt View Post

DID something change with the in store exchanges? I'm now showing that I get 99 exchanges per month. Which would esentailly be unlimted since there is no way I could get that many titles in the mail in one month to exchange.

It looks like it. My account reflects 99 freebies as well. Looks like unlimited changes are back. This should help Blockbuster out. They have responded with lower in-store prices and now that Netflix increased their prices, Blockbuster has responded with an increase in service by giving us unlimited exchanges (at least thats what it is showing).
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