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The "Official" Denon 4308ci Owners Thread - Page 158

post #4711 of 5033
Thanks for the post and update!! Glad to see the fix worked.
post #4712 of 5033
People,

Now and again my 4308ci goes nuts and losses all its setting including Audyssey and any input naming.

There is no way to restore Audyssey since it is as if I had never run it.

Does anyone know of this problem or why could this happen? Is there some kind of battery or something inside that has to be changed?

Thanks,

Michael
post #4713 of 5033
There's no battery but it could indicate a faulty capicitor that needs to be replaced. If it continues, you'll need to get it serviced.
post #4714 of 5033
Quote:
Originally Posted by jdsmoothie View Post

There's no battery but it could indicate a faulty capicitor that needs to be replaced. If it continues, you'll need to get it serviced.

The coefficients are stored in an EEPROM. There is no need for any backup battery or capacitor. It sounds like your EEPROM is being corrupted.
post #4715 of 5033
Quote:
Originally Posted by gblaue View Post

The coefficients are stored in an EEPROM. There is no need for any backup battery or capacitor. It sounds like your EEPROM is being corrupted.

Would leaving the unit off cause this? I have a surge protector that shuts itself off when voltage reaches a certain high or low (progamable).

I have installed the latest firmware and DynEQ from Audyssey. Could this cause this.

If I lost only the input names I would be annoyed but would not fret so much. Now, having to run Audyssey all over again... that is a pain.

Curiously the channel levels and crossovers remain inaltered....

All the best,

Michael
post #4716 of 5033
Quote:
Originally Posted by SoundMike View Post

Would leaving the unit off cause this? I have a surge protector that shuts itself off when voltage reaches a certain high or low (progamable).

I have installed the latest firmware and DynEQ from Audyssey. Could this cause this.

If I lost only the input names I would be annoyed but would not fret so much. Now, having to run Audyssey all over again... that is a pain.

Curiously the channel levels and crossovers remain inaltered....

All the best,

Michael

No, after taking this unit apart, it's quite clear that Denon didn't spare any expense. They used an Intersil EEPROM. It has a retention of 40 years and 1 million write cycles.
post #4717 of 5033
Quote:
Originally Posted by gblaue View Post

No, after taking this unit apart, it's quite clear that Denon didn't spare any expense. They used an Intersil EEPROM. It has a retention of 40 years and 1 million write cycles.

Then I can only assume it is a faulty part or software issue. Oh well, lucky me... I´ll live with it (it does not happen that often) until I have the cash to get the Denon's processor.

Thanks for all the input

Michael
post #4718 of 5033
I had a somewhat similar problem. My Denon lost the Audyssey calibration and it also lost the network settings. I was able to re-do Audyssey and it kept the new settings, at least for a few weeks until I sent it in. But the place in the menu where network setup happens just simply would not work. Selecting "setup" had no effect. I tried all the re-sets including, of course, small button and microprocessor to no avail.

I sent it to one of the major Denon repair centers and they replaced the mainboard. Unfortunately I was out of warranty, and I had to make a fairly big strategic decision about spending a total of $750.

I authorized the repair and the unit works like new.

I hope it wasn't just a new EPROM that was needed. The tech seemed to think something on the board was corrupting it but didn't really have a way to test any of the components on the board. Just an all or nothing approach: replace the board.
post #4719 of 5033
Quote:
Originally Posted by SoundMike View Post

Would leaving the unit off cause this? I have a surge protector that shuts itself off when voltage reaches a certain high or low (progamable).

I have installed the latest firmware and DynEQ from Audyssey. Could this cause this.

If I lost only the input names I would be annoyed but would not fret so much. Now, having to run Audyssey all over again... that is a pain.

Curiously the channel levels and crossovers remain inaltered....

All the best,

Michael

Quite possibly. You should look at the firmware thread and see if all the components of your fw are correct. There is a website on that thread you can follow the link to and ask firmware questions.

You can also check to see if you have "latest" firmware.
post #4720 of 5033
Quote:
Originally Posted by kjgarrison View Post

I had a somewhat similar problem. My Denon lost the Audyssey calibration and it also lost the network settings. I was able to re-do Audyssey and it kept the new settings, at least for a few weeks until I sent it in. But the place in the menu where network setup happens just simply would not work. Selecting "setup" had no effect. I tried all the re-sets including, of course, small button and microprocessor to no avail.

I sent it to one of the major Denon repair centers and they replaced the mainboard. Unfortunately I was out of warranty, and I had to make a fairly big strategic decision about spending a total of $750.

I authorized the repair and the unit works like new.

I hope it wasn't just a new EPROM that was needed. The tech seemed to think something on the board was corrupting it but didn't really have a way to test any of the components on the board. Just an all or nothing approach: replace the board.

If I have to spend US$750,00 to repair it I'd Rather save up for the processor. I have already bought the A1UDCI and am saving up for it anyway. I just hope it does not stop working alltogether.

All the best,

Michael
post #4721 of 5033
Quote:
Originally Posted by kjgarrison View Post

Quite possibly. You should look at the firmware thread and see if all the components of your fw are correct. There is a website on that thread you can follow the link to and ask firmware questions.

You can also check to see if you have "latest" firmware.

Before spending the US$100,00 for the DynEq feature upgrade I downloaded the latest firmawe. The guys from the Firmware thread were very helpful.

Thanks for the help. I guess I really am stuck with this ocasional annoyance until I get The Processor ( I say that a lot so that maybe the $$$ comes quicklier to my Gear Savings Account). Oh well, hard earned, well enjoyed.

Thanks,

Michael
post #4722 of 5033
What is The Processor to which you refer?
post #4723 of 5033
Quote:
Originally Posted by kjgarrison View Post

What is The Processor to which you refer?

The Denon AVP-HDCI(A) This machine is truly good. I already have external amplificatio anyway.

Of course Krell's is better but unfortunately at 3 times cost.

All the best,

Michael
post #4724 of 5033
Well...I bought a new TV which is also a 3D......I was fiddling with DirecTV to get the two 3D channels and it came up with an error "Your receiver is not D compatible" Interesting....I hope it wasn't a matter of not soldering a few more wires as pass-through to the HDMI switching.

Not sure if I want to get a new receiver or not. Probably a pain to give up switching (no more on screen info/menus from the receiver) - but also a pain to spend the money
post #4725 of 5033
As the AVR is not 3D capable, your best bet is sending video to the TV with optical to the AVR.
post #4726 of 5033
Well -- I'm drifitng to a new receiver. ..... I definately want Audyssey MultiEQ and 1.4a HDMI. The decision comes with the video processing....much better these days. If Integra was reasonably priced - I'd go that way...but looks like it is between Yamaha 2000, Denon 3311CI, and Onkyo nr3008 - all around $1200 minus what I can get for this one on eBay
post #4727 of 5033
Anybody interested.....I've got my Denon 11r iPod/IPhone dock on eBay ....it is around $11now...also have the receiver.
post #4728 of 5033
Hi, I thought I should post this here instead...


I've just gotten a set of Parasound Halo external amps, A51 and A21, to help alleviate my Denon 4308ci shut-down woes with the NHT Classic 4 towers which it's trying to drive. The purpose of this upgrade is for the extra bit of power, and to use the receiver's bi-amp setting to feed signal and power to operate the individual subwoofer within each tower.

For those familiar with the Denon 4308ci, I would appreciate a sanity check with a diagram I've created to visualize the connection hookups. I think my primary concern would be the green colorized items, which relates to bi-amping. Choosing "Setting 2" in the manual, I would assume the SBL/SBR PRE-OUTS would feed the appropriate FL/FR signals to the subs, correct?

Thanks in advance for your input!

p.s., anyone with suggestions for reliable, inexpensive RCA interconnects?


post #4729 of 5033
Problem with Dolby Prologic II:

HI guys/(gals?)

I have a denon 4308 with an Emotiva XPA5, paradigm studio 100's, 490 center, sa-adp in-wall rears, sub 15,

Question: when I listen to something with a stereo signal (such as a netflix movie) and use DPII cinema, I get occasional distortion with dialogue -- it sounds like reverb and extra crackles occasionally. It's not my speakers, all three fronts (center and left and right mains) manifest the problem -- all volume levels. When I put the denon in Dolby Prologic, no problems, everything sounds good.

Also, I get occasional crackles with Comcast programming that is not dolby prologic signal, but that I am using DPII on the denon. Dolby Digital is fine, and the HD decoders are great (DTS-MA, TruHD) and the denon with the XPA-5 performs flawlessly in these modes and stereo and 5ch stereo.

Any thoughts? I have high quality interconnects, stereo wire with banana pro-fitted terminations.

Thanks
post #4730 of 5033
Hi All,

I'm seeing a minor annoyance when streaming music from Windows 7, 64-bit Windows Media Center v6.1. The Pause button doesn't work. This happens whether I'm using the remote or the web GUI. I've got the latest firmware on the Denon.

Any one else run into this?

Thanks,
Ken
post #4731 of 5033
Yes. Pause hasn't been working for quite some time.

Also, selecting items from the NET/USB menus (like Internet radio stations from a list) seems to be pretty random. If there are 5 items, and I select the 3rd, it may actually play the 1st, or the 4th, but probably not the 3rd that I selected.

Mike
post #4732 of 5033
The volume overlays on the TV/CBL selection. I switch to DVD (has an HTPC connected) and it doesn't show volume adjustment on screen.

All connections are HDMI. Been through the menus, been through the manual.

Thx in Advance.
post #4733 of 5033
^^
Confirm the DVD input has Video Convert set to ON, and that the HTPC is passing standard TV resolution video.
post #4734 of 5033
Quote:
Originally Posted by jdsmoothie View Post

^^
Confirm the DVD input has Video Convert set to ON, and that the HTPC is passing standard TV resolution video.

Yes it does. I used the TV/CBL configuration as an initial starting point.

HTPC is sending 1366 x 768.

I'll swap inputs and see if the problem persists.
post #4735 of 5033
^^
Also try turning the i/p Scaler setting to OFF as well.
post #4736 of 5033
Quote:
Originally Posted by Jinjuku View Post

Yes it does. I used the TV/CBL configuration as an initial starting point.

HTPC is sending 1366 x 768.

I'll swap inputs and see if the problem persists.

Just a shot in the dark, but try setting your HTPC to send a standard def resolution (480i). If that works, try 720p and then 1080i. If they all display the volume overlay, it might just be that the Denon doesn't know what to make of 1366x768.
post #4737 of 5033
Quote:
Originally Posted by Hyrax View Post

Just a shot in the dark, but try setting your HTPC to send a standard def resolution (480i). If that works, try 720p and then 1080i. If they all display the volume overlay, it might just be that the Denon doesn't know what to make of 1366x768.

+1. 1366x768 is probably not supported, while it is a common TV panel resolution, it is not a standard signal resolution. Many video cards have settings in the drivers to specify 720p/1080p output, which the Denon will then be able to handle normally. But you sometimes have to go in an select something to enable those TV output modes.

The HTPC would likely do this automatically if you hooked it directly up to the TV via HDMI. But with the Denon in the middle automatic detection gets boogered up.
post #4738 of 5033
Quote:
Originally Posted by Slare View Post

+1. 1366x768 is probably not supported, while it is a common TV panel resolution, it is not a standard signal resolution. Many video cards have settings in the drivers to specify 720p/1080p output, which the Denon will then be able to handle normally. But you sometimes have to go in an select something to enable those TV output modes.

The HTPC would likely do this automatically if you hooked it directly up to the TV via HDMI. But with the Denon in the middle automatic detection gets boogered up.

Yep, I swapped the HDMI inputs and what ever input the HTPC is on the Denon doesn't throw up the volume overlay.

Crap.

What year are we living in?
post #4739 of 5033
Quote:
Originally Posted by Hyrax View Post

Just a shot in the dark, but try setting your HTPC to send a standard def resolution (480i). If that works, try 720p and then 1080i. If they all display the volume overlay, it might just be that the Denon doesn't know what to make of 1366x768.

The display is only going to look good running at it's native resolution. I'm sure if I feed the receiver a 720p or 1080i from the HTPC it will work. But it will also look funky.
post #4740 of 5033
Quote:
Originally Posted by Jinjuku View Post
The display is only going to look good running at it's native resolution. I'm sure if I feed the receiver a 720p or 1080i from the HTPC it will work. But it will also look funky.
These days it is getting increasingly rare for a TV to have a 1366x768 resolution. Most of those that do advertise themselves as a 720p display. So I'm simply suggesting that you feed the Denon a 720p signal and let your TV turn it into its native resolution.

No DVD players, Cable TV, HDTV broadcasts, or Blu-Ray players are sending the TV a 1366x768, so if your TV cannot properly scale from those sources you're in trouble from the get go. If you like the way your Cable HD looks, then you can assume that DVDs from your HTPC at the same resolution will look good as well. Just let your TV rescale the signal to its non-standard, native resolution. If it works, you can see the volume overlay. If the picture quality doesn't look as good, you can decide if you prefer having a better picture (while squinting at the Denon to see the volume) or not.

I realize what I suggest is a compromise, but it really seems that every piece of A/V equipment we buy complicates out setup. At times I truly miss the simple days when we went to a departmant store, bought a 24" Sony Trinitron (or an American made Zenith), took it home, plugged it in, and started happily watching TV.
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