HDMI issues with cable or satellite receivers - Page 2

STB: Samsung SMT-H3050 HD (receive October 07)
TV: Sharp 37" Aquos LCD
Time Warner Cable, New York City (Queens), NY
I will update firmware ver. when I get home.

My setup is STB HDMI to TV HDMI.

Everything was working fine for almost 2 months and than yesterday my audio went out via HDMI only. I tried swapping cable, rebooting receiver, but nothing. I called TW and they were no help at all. They told me to use the supplied 3' component cables.

scientific atlanta dvr explorer 8300hd
samsung lns4095
time warner
queens, ny
I have picture but no sound what gives? please help...

Scientific Atlanta Explorer DVR 8300HDC
Sony Bravia KLVS32A10 LCD HDTV (HDMI connect)
Sharp 27F640 SDTV (Composite connect)
Comcast
Nashua, NH

When HDTV is powered off, signals to SDTV via composite connections are blocked. Message appears saying "HDMI output is being blocked, reconnect HDTV to component connectors to continue watching television"

Only fixes are: disconnecting HDMI cable (SDTV signals restored immediately) or connecting HDTV via component jacks (no SD-composite blocking at any time).

SD output via composite connectors should never be blocked if HDMI device is powered off.

This happened to me with the same Scientific Atlanta unit but with Comcast service. In my case I accessed the audio settings in the setup menu. There was a "Digital Audio" setting that was set to "Dolby 5.1". One of the other available options was "HDMI". I changed the "Digital Audio" setting to "HDMI" and the sound was restored. Try to find an analogous setting with your DVRs menu interface and see if the same change works for you.

Note that this is unrelated to the issue reported in my post above this one.

i am also in queens with a 8300.. is it normal when you use hdmi to not be able to choose between 720p and 1080i?
it defaults to 1080i and wont let me change it to 720p

Samsung H3050 STB
Samsung 5271f TV
TWC-NYC

I also have the same issue as everyone else. STB HDMI => TV works fine. STB HDMI => Onkyo 705 HDMI => TV HDMI, no picture, just get the authentication failure message after a few minutes.

I have a TivoHD connectd to the 247FHD vis HDMI. I also have a composite out going to a video sender that goes into the bedroom.

The problem. If the TV is on, then I can get content on the composite. If it is off, then I cannot. I get an error that says HDMI not allowed.

The TV is in standby mode. Since it is a newer model, it may be in need of a firmware update. Any thoughts or suugestions would be helpful. Thanks.

Philips 47PFL7422D/37

Cablevision IO w/ Scientific Atlanta Explorer 4250HD STB

While changing channels the speakers "pop". This only happens with the HDMI connection. The component cable connections are fine. The latest firmware is was loaded in the TV with no sucess.

Isn't it wonderful. Ever heard of a component connection having a handshake error or error message ? Me either. Component connection has the same quality without all this BS. Cram this digital BS down our throats because you know we are all pirates and then it doesn't work.

I have tried several times to establish an HDMI handshake between the following devices.No Video only audio from Cable Box (NYC- Manhattan Time Warner Cable)

Bose Lifestyle 35 IV (using the Bose VS-2 video enhancer)
Sony Bravia KDL-40V3000 LCD
and two different cable boxes:

1- Samsung SMT-3050 ....message read "STB failed authentication of HDMI TV Please Use Component output.
I was able to to get video using component connection between the cable box and the VS-2 unit,while using HDMI to the TV

I exchanged the box at Time Warner Center at 23rd street for a :

2-Scientific Atlanta Explorer 4250HDC
same result...slightly different message telling me that my TV could not recieve signal using "DVI" output. I am currently using the setup I used in the first case. Component from Cable Box to VS-2,HDMI from VS-2 to TV.

Anyone familiar ?

Sony KDL32XBR4
Comcast Cable
Scientific Atlanta Explorer DVR 8300HDC
Monster HDMI 1000HD Cable

Please someone help with this as Comcast is no help. I get picture but no audio. I've seen some posts stating to make sure digital audio is set to HDMI but I can't seem to pull up anytype setup menu with the HD DVR Box. Any help would be greatly appreciated.

Have a Sony 52XBR/4, Sidh VIP722, Onkyo 705, Toshiba HD-A30, Panasonic Blu Ray 10A all connected by 4 - Monster HDMI Ultra High Speed 1000. No problems so far, only hooked up since 10-16-07

You need to get into the MENU for the box. The SA and Moto boxes will get to the menu by hitting the off button and then MENU button holding it down for a few seconds. Should allow you to set the box for 1080i ..

Thanks raceinsider. I think you are right and I need to set the box right. I just can't seem to get a menu or setup screen to pull up. I saw another post which stated to turn box off at the box itself not the remote. And then press both guide and info to get menu to pull up. I tried that and it didn't work. However, I think maybe I was not waiting long enough. I just found the user manual for the Scientific Atlanta Explorer DVR 8300HDC on this forum and will print it out. It says I need to wait 20 seconds. I'm going to follow that and review all my connections and hopefully get this thing running. Thanks agin.

to set the "audio: digital out" option on your sa8300hdc:

press the "menu" key on your remote twice
scroll until you see "audio: digital out"
hit the right arrow key
scroll to "hdmi"
hit the left arrow key
hit exit

you don't need to get into the box menu for this... you do if you want to pass everything at native resolution for video and tell the box which resolutions to pass...

That did the trick!!! Thanks everyone!!!

I have a digital STB from Comcast. A DVI to HDMI cable connected the STB to an Onkyo TX-SR605 receiver, and that connects via HDMI to a Philips 47" LCD TV. A video image flashes on the screen for a few seconds, then goes blank with a message: "Video Format Not Recognized." It's odd that the video format is recognized for a few moments in any case.

The STB connected via DVI/HDMI cable directly to the TV works fine, however. Info on the TV screen says the signal is being received at 1080 (but not whether it's I or P)

It's worth noting that the HDMI ports on the receiver utilize the new HDMI 1.3 format.

I realize that this is rather an issue with the receiver as opposed to an HDMI issue, however, I was under the impression that the HDMI 1.3a iteration was designed to resolve many compatibility issues. In all other regards, the receiver upconverts very nicely Composite, S-Video and Component signals to delivery via HDMI, from a variety of sources such as VHS, Ipod dock and DVD player.

Upon further investigation, I'm thinking that this is some kind of HDCP handshake problem?

HDMI cable problem with STB

STB : Comcast Motorola DCH 3416
Receiver Onkyo HT- SR 800
TV Panasonic TH- 42PZ700U
- Name of the cable/satellite provider: Comcast
- Firmware revision on the set top box: 18.34
- Your geographic region (i.e. your city & state): Oak Ridge, TN
- Description of the issue, any information of specific symptoms & behavior:

I have recently tried to connect a Comcast Motorola DCH 3416 DVR to my Onkyo HT-SR800 Home Theater and then to a Panasonic TH-42PZ700U HDTV. The Comcast DVR is connected to the Onkyo with a HDMI cable and the HDMI out from the Onkyo goes to the Panasonic TV HDMI input. Audio connections are with a Optical digital cable connecting the DVR to the Onkyo.

Everything works fine till I shut off all the components. I then get a error code on the Comcast DVR which looks like a flashing dVI or dU1 code. After a while the Comcast DVR freezes and will not work till the box has been unplugged and the power is off for a minute and then repower the system. This problem keeps repeating itself.

I have tried various HDMI cables and changed the power cord, the power strip, the wall to Comcast coaxial cable. The DVR boxes have been changed three time and am on my 4th DVR. The Comcast tech support has worked for several hours with no avail.

Where is the problem? I was told that this may be an HDCP error between the Motorola and the ONKYO. Can anyone share some light or does anyone have a similar problem? Would appreciate any experts comment and advise.

The only thing that works is that you connect the HDMI cable from the STB directly to the HDTV input

My new satelite PVR (Bell ExpressVu 9242) works great thru component cables but not on HDMI. I have tried two different HDMI cables and no change. I borrowed a DVD player that had HDMI output and have the same problem, the picture is very very dark. I have not done a lot of work trying to calibrate this input on my TV as I didn't have to do this on any other inputs. My TV is a Sony KFE42A10. If either the satellite receiver or the TV has a problem with its HDMI path, I would have expected it to impact more than just the brightness. Is this posible?

Also I can't get a picture at all thru HDMI when I set the receiver to a resolution of 720p or 1080i. I can only get a picture if it is set on 480 but it is still way too dark. I cannot find any setting on the TV that is needed to allow HD resolutions and it works fine at 720 and 1080 when I use component cables and I didn't have to change any settings for the component inputs.

F Me, I'm a part of this crew too.

STB: Samsung HD 3080
AVR: Onkyo 705
TV: XBR3
Provider: Time Warner Cable.

I get the dreaded STB failed to authorize blah blah blah, when connecting STB>AVR>TV, but works find when STB>TV. I freaking don't want to use componet!

I have a 2 day old Dish 722 receiver and a year old JVC 55 inch HD TV (HD-55-456). After two days trying, I am still unable to get a picture on my TV using the HDMI cable. Other type cables are OK. My TV tells me that there is no signal reaching it. I have reversed the cable, turned on things in differet sequences, etc with no luck. The local Dish people just encourage me to use Component cables.

Samsung smt-h3050 stb
Time Warner staten island, NY
New Onkyo 705 receiver
New Samsung 63 in 1080p plasma
New Samsung UP5000 blu-ray/hd-dvd combo player

Cable box thru receiver hdmi no video or audio...message stb failed HDCP not compatable use component

DVD player works fine thru receiver hdmi

How is this possible? totally insane!

I now hooked up stb to tv diectly with optical out to receiver.

I am stressed out after hours of hookup......Please someone help....thanks

Walter

Explain this one.....

TWC's HDDVR....8300HDC....supposedly the "latest" version.

Toshiba 50HP66.


Zero issues with any of the other hookups....Oppo DVD is the only other one that uses HDMI and zero problems.


BUT,

turn the TV on with the HDMI connected to the cable box......TV has a weird computer graphic looking jumble in the middle - whether the cable box is on or not - just connected via HDMI. THis happens nearly every time HDMI is connected.


Unplug the HDMI from the cable box....TV comes on fine...plug in the HDMI and everything is good....every time.

(Granted, TWC's HD DVR box is crap, but that's another issue - I think)

Why would the TV mess up with the cable box's HDMI plugged in on power up, but is fine every other time?

You have the same problem as the rest of us. The STB HD 3050 box you have won't work via HDMI to the AVR, it is a software issue that TWC does know about. They claim they are working on the problem but who knows how long that can take to fix?

Anyway, just plug the STB straight to TV via HDMI and use digital optical from STB to AVR and call it a night.

Samsung smt-h3050 stb does not support HDMI ver. 1.3. They still use ver. 1.0 thru 1.2 only. This was confirmed by a very savvy tech tonight that returned my call tonight from Time Warner. Thats why it won't work thru the Onkyo 705's ver. 1.3 HDMI inputs or any other AVs with 1.3 HDMIs. It will take a hardware upgrade and firmware upgrade on their part to accommodate us. Time will have to pass before this problem is solved....who knows how long we'll have to wait!
Anyone have any more info for the gang?
Regards,
Walter J. Ziegler

that doesn't make any sense... hdmi is backwards compatible... a 1.3 avr should have no problems at all with a 1.0-1.2 source....

Tell that to Time Warner! Does sound fishy, doesn't it?
The plain fact is that it DOES NOT WORK!
Is there another explanation? The 1.3 AVR will not accept the input from the cable box and display the video on the tv and it will not process the audio.

Also, anyone with this hdmi problem from their cable box to AVR to tv needs to report it to Time Warner Cable in their respective area as soon as possible.
Thanks!

i don't doubt that it doesn't work... you guys wouldn't be complaining about it if it DID work...

that being said, it really doesn't make sense what the tech is telling you... it's entirely possible that they have some hdmi firmware issues surrounding handshaking that is causing the problem (as a matter of fact, i'd bet that's the problem), but the avr should be more than willing to handshake at "less" than 1.3... it (the avr) doesn't care...

That's right! I agree. I know how devious Time Warner can be.
Everyone you speak to there says something else to say or either doesn't know anything and defers to a supervisor. It's enough to pull your hair out when calling them.
Thanks!

UPDATE___________ Spoke to another tech this morning at Time Warner Cable (Staten Island)...
He indeed confirmed that it is not an HDMI version problem but a handshack problem that their programmers are working on to upgrade the firmware on their end. We'll see how long this fix takes.
Thanks a bunch!

Keep calling and complain your heads off------LOL!