I don't know if anyone else noticed this or not, but when you get to their so called "upgrade" offer on the VP50Pro for a Duo. There is also a pop-up that says what their possible firmware plans are for the VP50Pro.
"We are currently offering iScan VP50PRO owners in the U.S. the option to trade a working iScan VP50PRO for a new iScan Duo. As a result of this offer, and the recent addition of the CMS feature to the iScan Duo, we have received many inquiries about our plans for the future of the iScan VP50PRO. As a rule, we don’t make development plans public, but we want to provide some guidance for customers who are considering trading their iScan VP50PRO for an iScan Duo.
Regarding the iScan VP50PRO, we will release new firmware in the future to fix bugs and improve compatibility. However we will not add CMS to the iScan VP50PRO.
The iScan VP50PRO is an older design that implements processing functions using FPGAs (Field Programmable Gate Arrays). These devices are programmable but they are a finite resource. The FPGA’s capacity constraints limit our ability to support additional features.
If you are considering this offer, please be advised that the offer will remain in effect for a limited time."
Now, I'm not sure how much faith I'd put in it really getting any such firmware fixes. And my gut feeling is, that it will be just another in a long line of broken promises. But if they do indeed at least fix the bugs in the VP50Pro. Then I certainly don't see this "upgrade" of a swap of VP50Pro for a Duo, as being anywhere near being that great of a offer. Because a bug free VP50Pro would be very nice, and that would make a LOT of people very happy! Yeah I know a lot of people hoped for also getting CMS, well CMS was pretty much always nothing more than just a dream.
As for their warning that this "upgrade" offer, is only a limited time offer, even in that case I will still decline it. Because if nothing else, their past actions on support has told us time and time again. That once they decide to replace the DUO with something else, then the support for that also will drop like a rock in cement overshoes that's been dumped in Lake Michigan.
Sorry Anchor Bay, but with this utter BS way of supporting your past flagship products and past customers, you also lost me as a long time customer! You will get no more from me, not even if it's a no charge swap like this joke of a upgrade offer is. Swapping a $3500.00 product for a $1300.00 product, is a screw over!