The "Official" VSX-94TXH Thread...:0) - Page 158

My 94 TXH has recently started shutting off constantly while playing my Harman Kardon DMC1000 media server through HDMI (stereo feed--CD's transferred to wave files). I thought it might have something to do with volume but lowering it didn't help. Switched HDMI input jacks on the receiver, same problem. All other HDMI connected components seem to be playing fine at loud volumes, so I don't think it could be a speaker wire problem (I checked the back panel, didn't see any problems). Any ideas what the problem might be?

Thanks for the help guys...this is driving me nuts. I am trying every setting I can to no avail. Could there be something broken in my receiver that won't let it play DD+, if it currently has no issues with the other Hirez formats? When I was playing with settings, it seems the Roku is outputting PCM, if that helps at all.

Update...tried playing an audio cd in a different player over hdmi. Same thing..receiver shut off after a couple of minutes. satellite TV and DVD's/Blu ray through HDMI seem fine. Any theories as to why a stereo signal is causing the machine to crap out but DTS, etc doesn't?

You should set the Roku to "bitstream" otherwise the receiver won't decode anything.

- On the Roku2 side,
go to menu setting click on Audio Mode select 5.1 Surround instead of Stereo (default).

- On the AVR side,
- Set HDMI parameter (HDMI Audio) to AMP NOT THROUGH
THROUGH will output 2 channels PCM Only.
- Make sure to select AUTO SURROUND (auto playback of a source), by pressing S.DIRECT on the remote.

You may also have to,
- Turn off/unplug Power/HDMI from all devices & wait 60 sec. before resume!

I had mine updated twice by two different places over the past two years. Each place completed the update in 1 day. One of the places was about 20 mins away and I dropped it off before work and picked it up on the way home.

They told me that the guy who knows how to do it is the same guy who does their house calls for TV's. So he gets to my unit when he's not called out of the shop. They told me they would get to it this week. Even though it's been awhile, as long as they do it right, I won't be too unhappy. I'd rather have him take an extra week and update everything, than skip something just to get the unit to me earlier.

I've read a couple of post where someone's was updated, but they didn't update the HDMI or DTS and that's why they sent it in. I know what you mean. As long as it's done right, even if it takes a while.

Yeah, 5 weeks is a long time! My receiver has been at the shop just over 2 weeks now. I called them today and they said it SHOULD be done next week (aka after 3 weeks).

This is what I'm worried about.

I picked up mine today. The service invoice reflects that they updated all the firmware that was supposed to be updated. I'll put it back in service tonight. Nice to have it updated, even if it did take a while -- and some travel.

smitty, glad to hear they updated everything on yours. pbmpharmacist, hang in there hopefully there just taking there time and doing everything right with yours.

Glad to hear it!

Still waiting here. They said it would likely be done this week but I'm getting skeptical. In reality though, If they do the updates properly and don't damage anything then I'll be happy even if I have to wait another week or so.

Well, got my receiver back. 3+ weeks later and the idiots forgot to update the DSP flash, which was the entire reason I took it for a firmware update in the first place! ARGH! So pissed right now!

I have a Denon DBP-1611UD blu ray player connected to my 94txh, I can't get the DTS-MA and TrueDolby audio, they are silent. I know the player is bitstreaming the audio to the receiver. It doesn't seem like the receiver is decoding the audio unless disconnect and the reconnect the HDMI cable while disc is playing, then the receiver starts decoding the lossless tracks and I get sound.

Anyone else have the above combination, Denon DBP-1611 + the 94txh?

I talked to Pioneer about a firmware upgrade, but tech said he didn't believe the firmware would solve this problem, as it was the first he has heard of such problem.

I talked with a tech at Denon and he's looking on the blu ray player side and said he would get back with me.

Btw, when I connect my Samsung Blu Ray to my 94txh, my receiver have no problem decoding the lossless tracks.

Man, that would upset me too. Is it supposed to be the consumer's job to tell the tech he has to do?

Try hitting SIGNAL SEL on the remote and cycle through each one until you get to AUTO. Maybe it's in analog.

Its definitely set to auto. When I cycle through the Signal Sel, it will then lock on the one of the lossless tracks. When I put in another disc, the DTS-MA and Dolby Truehd is mute again. I have hit the Signal sel button again to hear the tracks. I might need to have the firmware updated on my 94txh, hopefully doing so might resolve the problem.

Yeah, I'm still pretty angry about my lousy firmware update. I called Pioneer but they couldn't have cared less about me and my problems. I'm not going to take it to that repair shop again and be without a receiver again. I'm much more likely to just sell my 94 than anything else.

It can't lock on, but if you change the signal source by cycling them, and then back to HDMI or Auto it works so it sounds like an HDMI handshake issue.

What firmware are you running?

To check your firmware do the following.

1) Turn the volume ALL the way down until you see "---" (very important)
2) Flip down the front panel
3) Turn off the receiver
4) Hold the SELECT button and the MULTI/ZONE "on/off" button at the same time.
5) Use the down arrow below the SELECT button to scroll through the version info

Thanks for the info on how to check the firmware. I suspect that I'm having handshake issues as well. I talked to the local Pioneer authorized service center about doing a firmware update and they told me they can do it in 3 hours.

Make sure your next unit is user updateable.

Definitely.

Hey Mark thanks for the info on Pioneer doing the update on the DTS problem.
(Rango- Bluray.com) Had my vsx-9120/91TXH updated for free; listened to Rango again twice with no bombs. Old version firmware 1.006 to new 1.012.

Vsx-90txh no update available

vsx-91txh/vsx-9120txh old 1.006 new 1.012

vsx-9130txh old 1.004 new n/a

vsx-9140txh old 1.052 new n/a

vsx-92txh & 94txh old ? New 1.005

Go to Pioneer Canada or USA website. Find out which is your closest repair depot. You need to have your original receipt or ask Pioneer to send you an authorization letter to get your receiver updated at that facility. Pioneer will pay for the firmware update even if it is out of warranty.Take a copy of your receipt or letter and take it or send it to that facility. It should be done hassle free.
Kelly

Firmware above is how Pioneer lists them for the full version file update.
Add to the info if you have any.

Just want to warn everyone that not all service centres have the latest firmware available, at least not for my 94 receiver. Just went to pick it up hoping that all was upgraded and turns out that my centre only has F2.007 for the 1st DSP Flash and not F2.012 which is the one I'm mainly after for the DTS bomb. The service guy said he will contact Pioneer to address this. So my 94 is stuck at the service centre till next week, the earliest. All that traveling. Oh well I have to keep this receiver because I'm not upgrading for a very long time and I have to go through this process so I have no choice.

Ed, I'm sorry to hear the didn't load the correct versions. It sounds like they downloaded the wrong firmware version from Pioneer's dealer site and are trying to blame Pioneer to cover their mistake. They don't have the firmware in their shops it's downloaded from Pioneer's dealer site. I had mine updated twice over the years and each time I called the center and asked them to confirm with me each firmware upgrade they were going to perform (M,E,DISP etc...) and both times they were going to perform the wrong update on one or more of the updates. I had to tell them to make sure my all the versions were the ones I listed and even put a note in with me receiver the first time I had it done(HDMI upgrade). The tech even told me that there isn't any H1.010 upgrade and when he checked Pioneer's site again he found it.

All the dealers have access to the same firmware it's just that they don't care enough to look for and download the latest very well. The rule of thumb is we can't trust them to do the latest updates we have to make sure we stress to them what versions we want. It shouldn't be this way but it's the only wat to ensure they loaded the right versions of everything.

BTW before they shipped my receiver back to me I called and asked them what versions they loaded again. Yes I'm a pain in the rear but it's the only way I was sure they weren't shipping my receiver back to me with the wrong versions.

Thanks Lagairre for the updated info. I will post next week with the outcome of this situation.

I had to pay $75.00 dollars. Pioneer was closed this past Friday and I could not get an authorization letter. I will call Pioneer on Tuesday and have them fax the letter to company where my firmware update was done and have them credit my account. So far so good. It appears my receiver locked right on to the Dolbytrue signal.