Originally Posted by history2b
So I've had my 8002 for about 2 weeks now and all I can say is that this is the most frustrating piece of equipment I've ever purchase.
The first day I set it up it shut off on me every time I turned the volume up past -30db. Fortunately that stopped happening after I re-wired with new speaker cable and banana plugs but still was a little unnerving to see right out of the box.
Everything seemed to be ok after that (from what I remember) until I ran audyssey's auto setup. Now I have close to zero bass from my subwoofer. Its funny because I never really realized how much of my sound stage was being filled by new sub before until I got this unit. Now that I don't hear any bass, wow what crappy disappointing sound.
I've taken all the steps recommended here by dmcdayton post #1929 and have pm'd him about my problem to see if he had any suggestions. My subwoofer (M&K v125) does not have a phase dial that I can set to zero; it has a toggle switch that can be left at + or -. I've run audyssey both at + and - and it yields the same results; placing my sub a good 6-7 feet further away than in really is in my room. After adding 9db to the sub channel still next to nothing comes out of that channel. And this is the for both movies and music. Music sounds soooo thin on the low end I can't even listen to it. I even tried boosting up the sub channel by 2 & 3db more and it just sounds so distorted and boomy, not the clean, silky bass I used to get out of my entry level Denon 1804!
I'm so frustrated right now I'm honestly considering just keeping my dinky denon with no HDMI inputs and returning or selling the 8002
I would listen to what others are saying and check all your connections again cause you did have a problem speaker wise and you fixed that so maybe your sub is also wired wrong something slipped out.
I would also tell you this. I would do a manual setup if you have a meter. I get way better results that way. I don't use the EQ cause I really thing it's kinda. . .not that great. I get way better sound setting everything up myself and using the EQ in my Velodyne amp.
I know others swear by the Aud EQ, but I just don't see a real difference. I have used it in Denon units, Onkyo, and NAD pieces over the past year now in multiple dedicated rooms that a dealer (friend) has built and we ( as in him, myself, and his installers) just can't buy into it. I don't know maybe it's how well they build their rooms, but we also feel the same in open media rooms.
Do the manual setup. Def don't give up on this piece. I feel it's the best right now as compared to the above companies I have mentioned. Yes the Onkyos and Denons have scalers and other options, but they all have their problems. So far I feel this is the best for this price range.
The only thing I haven't played with yet is Denon's separates, but I am guessing they might be in a league of their own, they better be for the price at least!