new marantz sr7002, sr8002 receivers - Page 165

I don't know of any FW higher than H39. I ran Audyssey a couple of different times in my movie room. The first time results were accurate and useable. The second time (after a plumbing issue, and having to remove the carpet) the resuslts were not worth a crap. I do have a large rug in the center of the room but exposed concrete around the perimeter (approx 2 feet) Audyssey did not perform well at all. Used my SPL meter and set up everything manually to great effect. If you have the 9dB error running the setup, just fix it manually after.

One more thing, my unit does not run hot at all, it stays very cool to the touch, even after being pushed hard for hours. And it has never experienced the so called DTS bomb - pop of death.

Cheers.

With the latest firmware, I recommend running Audyssey and setting all speakers to small. Other than that, you're good to go.

What a difference that exposed concrete made. Sounds like you are generally quite happy with the unit.

Audit - Thanks that is what I was hoping to hear!
(just rechecked my status and it looks like I have H38 - the more important FW upgrade, if I recall H39 was minor)

I think one of the firmware upgrades involved a hardware upgrade as well if I'm not mistaken.

So, how's the sound now?

Dear friends, greetings from Brazil;
I need to reset/initialize the microprocessor of my Marantz SR 8002 receiver. Not to reset the receiver to it’s factory default settings (which can be done by holding down MULTI & SPEAKER A/B buttons on the front panel simultaneously with the power on for 3+ seconds), but really reset/initialize the microprocessor of the receiver, to get rid of some bugs that don’t go away no matter how many times I reset it to the factory settings. Marantz claims that there are instructions on resetting the microprocessor on the manual, but there really isn’t any, I’ve looked all over it. Since Marantz doesn’t have official representation on Brazil and Customer Service doesn’t answer e-mails from other countries rather than US, you guys are the only hope I have to get some help.
If any of you could help me on that, I’ll be very grateful!
Thank you very much!

another "reset" option is to hit "clear", "7.1 input" and "pure direct". I was getting the red blinking light in standby and unable to get my unit up and running...this worked to get my unit back.

Hey guys, just got a used 8002 with firmware h33. As long as it works Im fine with the older firmware but I am curious, Im gettting a popping (almost like someone thumped a live microphone). It happens periodically during bit streaming lossless codecs, its not really loud just annoying and pretty constant. If I let the player decode and send pcm it does away with this issue, but is this a known issue with the 8002 that was solved by a firmware update or does my 8002 have issues? Im using a emotiva xpa5 for power and the 8002 doesnt power any of my speakers, if that makes any difference. Love this receiver but Id really like to know what this issue is.

Does it only occur with DTS-HD tracks or with TrueHD as well?

It is a known issue that most everyone agrees was handled with firmware upgrade H38.

Yes Im pretty sure it happens with both the lossless formats. Thanks much for the reply and info mahdlokg.

Hello, my Sr7002 just went into Power Protection mode (I guess this is what's called), the unit will not power on and the StandBy/Power button red light is continuously flashing.

I tried unplugging from the wall for hours and plugging back in.
System reset (key combination read in this thread)
Holding down power for 3 seconds.

Nothing is working.


Googled around and dug through this thread and no options work. Any one have any other options I can try?

Update#####ok, the 7.1, clear, pure direct works, but the unit shutdowns right after start up. Disconnected everything, just left power, still no luck, just shutdown after a reset. Any ideas or is it off to the repair shop?

Tx

Chris

When I had this problem, nothing I found on this forum or through google searches worked. The unit was fairly new so I took it back to the place I bought it from. They looked at it, confirmed it needed to go back to Marantz and took care of it for me. Since then - the unit has worked flawlessly.

Your internal DC power supply is probably malfunctioning. Or there is too high of a DC bias on one of the 7 amplifier output channels signaling an amplifier channel failure.

My 8002 used to trip out requiring the 7.1, clear, pure direct reset procedure. At first it would happen once every few months and I chalked it up to some random glitch. However, eventually over several months, it became more frequent until it would trip immediately upon startup.

If you have to use the 7.1, clear, pure direct reset procedure more than once or twice over time for seemingly random reasons, you can probably anticipate Marantz repair service in your future.

I had to get it repaired out of warranty. The DC power supply was malfunctioning.

It has worked flawlessly since the repair.

fwiw... I experienced a loud ( very loud )popping while watching tv. there was 4 or 5 pops total over the course of 20 seconds or so. I shut the unit down. after, there was no sound from my center speaker. whatever happened did damage to my center speaker. I had it repaired. I hooked everything back up and there is no sound coming from the center ( sound everywhere else ) not sure about sub. I know the center speaker is fine. Im going to get the mic out and do another set up. any advice ?

I followed the steps to see what the latest firmware update was in my 8002. it listed h39.
can anyone tell me if I should do the manual calibrations for the sw after running auto set up? or has this firmware cleared up those sw problems?
thanks

even with the h39 firmware , my sw calculations are way off. I guess Im going to have to add the 9db. same old s#*t.

From what I have seen and experienced, there is no need for the bass boost with the h39 firmware.

not with me. I have the latest h39 firmware.after auto set up, the bass calibrations are way off. I still have to add the 9db bass after auto set up.




In a nutshell, I would not recommend this receiver . not with the money I spent on it.

That's odd because, after setup, things were fine for me.

I called marantz today to make sure it wasnt me. I def had the h39 software & I still was way off on my sub. I had to go back and add the 9db.

The owners manual walkthru's are bad. The set ups are a joke. for example:Theres nothing telling you how to set up 5.1. Its either 7.1 or none. so after scratching your head for a while you choose none. you just spend alot of wasted time setting up when you can just buy something else thats alot easier, not to mention cheaper.

You do realize this model is multiple years old, right?

Of course, newer receivers offer better configuration GUIs as well as fancier features (more HDMI, streaming capability, etc.) and often for less than just a few years ago.

In its day, it offered one of the best combinations of power output and features to make many of us happy for years now. Having to manually add a few db to a subwoofer output setting is a pretty minor complaint.

I found the user manual to be fine for my purposes. I hooked up 5.1 speakers according to the manual, ran Audyssey, set all speakers to small, set the sub x-over at 80hz, and left it at that. I may have boosted the bass by 1 or 2 db but that's it.

In the LFE setup, you did choose 0dB instead of -10dB right? (or was that +10dB instead of 0dB)

I bought it new when it first came out. that was only 3 years ago. hardly ancient. the bass is not the only issue I have with it.

Its unfortunate your are dissatisfied with your marantz regardless of your reasons.I have had mine from new as well.I wouldnt trade it for anything thats out there right now(putting aside features).I think its a great performer.But nothing is perfect in any reciever they all have something going on. And as far as the 9db boost,just set it and be done with it,its really not that big a deal.

As I recall, the 9db boost was only required while any of the EQ modes (Audyssey, Flat, etc.) are enabled. If EQ is not enabled, the reduction in output is not present. If you are unhappy with the SW level after calibration simply add db as you prefer. If you are enabling EQ modes, add more. SW SPL level is highly subjective and not as critical to match with the other speakers.

I used the Audyssey calibration as a starting point, then manually adjusted all speakers with an SPL meter. I never use the Marantz EQ modes as I don't like the way they sound and run my subwoofer hot (+6db or more above matching).

The only other issue I've seen is the well-publicized DTS-HD bomb which is the loud popping sound when allowing the Marantz to decode the newer dolby audio formats. This is easily avoided by using your playback device to perform the decoding instead, which I've done since I heard the pop once. Fortunately, no damage incurred as a result of the pop.

I do agree that the user setup menus are very cheesy and dated. Around that time, many of the competitive models were starting to have fancier graphical menus, but I figured I would be working in these menus just a few times over the life of the product. That assumption has held true, as I honestly haven't entered the setup menu in over 2 years.

It is unfortunate you (slow ride) have had issues, resulting in damage. That does suck. Perhaps you received one of the few lemons shipped. If you read through this entire forum, you'll find very few complaints regarding this unit.

I think the biggest issue is that FW updates require a visit to an authorized reseller. That's what made me trade in my 8002 for a Denon model. The 8001 is still kicking strong but the lack of end user upgrade turned me off of Marantz.

Does anyone know if Marantz has resolved that deficiency with its current line of Receivers?

^^^

yes.