ED A2-300 rattle

So I got my new a2-300 yesterday. Got it setup (minus the spike issue..see other thread), dialed in, and was feeling pretty good about it. Then I was listening to something at a pretty low level when I heard something rattle/bong. Thought no way was that the sub. Maybe something in or near the wall or baseboards. Went over closer to the sub and listened some more...sure enough it sounded like it was coming from the port area. Maybe it's port noise? Turned the sub and system completely off so the room was queit...took my hand and gave the sub a little love tap around the port area and...boom...there's the noise. Sounds like something is not tightened down inside the port area of the cabinet. Any one else had this problem with an eD sub? Any suggestions?

Sent an email (reply) to you last night. Here's a copy:
my sub, a2-300, has something loose inside. at low volumes it is very noticeable and if i take my hand and lightly tap the area around the port i can reproduce the sound.

Elemental Designs wrote:

I'll give you a call sometime today.
Thanks.

Chris,
I'll call you around lunch time today. Should I take the port out and see what I can find? Sounds like it is under the port area.

Chris,
I tried calling you back a couple of times yesterday but it went to voicemail. The screws holding the port in place were very lose...not much more than finger tight. When I pulled it out I found that one of the connecting wires inside...black one I believe...was standing up pretty tall righ where the other end of the port would be. I pushed it down lower into the box. I think the combination of the port being installed losely and the wire toucing the other flared end was leading to the noise I was hearing. I put it back together and everything seems to be fine now.