Originally Posted by Umatter2Charter
We do appreciate and will submit your feedback. In the meantime, most HDTV's have the ability to stretch an image to fill the screen which would avoid any threat of burn in.
No, you're missing the point by assuming I'm clueless. My TV is already set to stretch the image when fed an SDTV signal and it fills the entire screen quite nicely whenever the box is tuned to a channel in Charter's analog tier. However, on the music channels, whatever picture Charter is sending comes with black bars on the bottom and the top -- i.e., like a movie -- not on the sides like an '80s sitcom. Again, a fully filled in 4x3 picture gets stretched out by my TV just fine.
I suspect the music channels are being sent in analog, with Charter putting a small 16x9 picture in the middle of a 4x3 feed. Then, when my TV stretches it, the normal stretch mode is not enough to reach past the top and bottom black bars Charter has added by letterboxing a 16x9 picture into the 4x3 feed. If Charter would just send a picture that fills the entire 4x3 frame, the TV's stretch mode would work. Alternatively, if Charter would send a digital widescreen picture, stretch wouldn't be necessary in the first place.