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Charter HDTV - Page 77

post #2281 of 3297
5/7/12 at 9:18pm
Quote:
Originally Posted by Umatter2Charter View Post

Good evening,

I am showing that we are planning to launch the new lineup next month. There are no specified dates. I am curious to see if you received the new lineup with your bill in any of your current bills. I know that we have been sending them with an insert of the new lineup.

If you would like to see the full channel lineup you can go here:

www.charter.com/futuretv

Thanks,

Jeremy

Thank you for the info and the link. That's great news. Sorry I can't answer your question as I have paperless billing.
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post #2282 of 3297
5/8/12 at 5:42am
Channel changes will take place in the Hickory, NC area on June 5:

http://www.avsforum.com/avs-vb/showt...6#post21995256
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post #2283 of 3297
5/8/12 at 5:54am
Quote:
Originally Posted by RonBurgundy View Post

Got a letter in the mail today with a list of HD channels Charter will be adding to the Madison, WI system.

Still no WGN America HD (Arrrrrrrgh!!!!!) but it's a start. Bunch of new channels coming June 5 and premium channels June 12...

Expanded basic (starts 6/5/12):
657 - MTV2 HD
680 - CNN HD
683 - HLN HD
693 - Cartoon Network HD
720 - TCM HD
721 - TV Land HD
722 - GSN HD
723 - G4 GD

Digital View (starts 6/5/12):
724 - We HD

Digital View Plus (starts 6/5/12):
658 - gmc HD (also in Faith & Values tier)
694 - the HUB HD
725 - OWN HD
726 - H2 HD (History Channel Intl.)
727 - BBC America HD

Sports View HD (starts 6/5/12):
671 - Tennis Channel HD

Latino View HD (starts 6/5/12):
693 - Cartoon Network HD

Premium HD (starts 6/12/12):
491 - EPIX HD
551 - HBO2 HD
552 - HBO Family
553 - HBO Signature
561 - MoreMAX
562 - ActionMAX
571 - Starz Cinema
572 - Starz in Black
573 - Starz Kids & Family
575 - Encore
581 - SHO Showcase
582 - Showtime Too
583 - SHO Extreme
591 - TMC Extra

Pretty Jealous here over in cental Minnesota (56201) Would love to see G4, BBC America, and all the extra movie channels.

Hopefully Minnesota isn't too far behind with the next HD update. I think I'd be willing to pay for the movie channels if we could get more than 1 HD channel per premium (ie just the main HBO, Max, Starz, and Showtime)
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post #2284 of 3297
5/8/12 at 6:10am
Any information on 70461? The lineup here is lousy. Only 41 HD channels. No TBS in HD. No NHL Network in HD. No BBC Network in HD. No NBA TV at all. No MLB Network at all. Don't understand the no MLB Network thing. Charter carries it in other markets but not here. Right across Lake Ponchartrain in New Orleans, Cox Cable has all of these channels. Any idea on when we can expect some upgrades in our lineup?
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post #2285 of 3297
5/8/12 at 6:22am
Quote:
Originally Posted by Umatter2Charter View Post

Good evening,

I am showing that we are planning to launch the new lineup next month. There are no specified dates. I am curious to see if you received the new lineup with your bill in any of your current bills. I know that we have been sending them with an insert of the new lineup.

If you would like to see the full channel lineup you can go here:

www.charter.com/futuretv

Thanks,

Jeremy

The only option listed on that page is Redding. Charter serves more areas than that in California.
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post #2286 of 3297
5/8/12 at 6:26am
Quote:
Originally Posted by Sammy2 View Post

The only option listed on that page is Redding. Charter serves more areas than that in California.

Yep for Tennessee it only shows Mountain City which I have never heard of. Kind of lame Charter.
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post #2287 of 3297
5/8/12 at 6:39am
I went to thelink that UMatter2Charter gave and didn't even see Louisiana as an option. What does that mean? Does it mean that the 100 HD channels being in all markets this year not include markets in Louisiana? am I missing something?
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post #2288 of 3297
5/8/12 at 7:18am
Quote:
Originally Posted by oriolesmagic View Post

WGN America HD has shown up in this group in Washington and Oregon. It may not be far behind for Wisconsin.

That's really good news - I was starting to wonder if maybe Charter and Tribune couldn't reach a deal on HD carriage. The folks at the Tribune showed how inept they were when they made a deal with DirecTV then tried to back out of it, so it seemed at least possible that for once, Charter wasn't the limiting factor.

It's encouraging to know that Charter has made a deal to carry WGN America HD *somewhere*, but it seems so typical of Charter that they would carry it in the Pacific Northwest before the Midwest, where the channel has its greatest following. There are thousands and thousands of Charter subscribing Cubs and Sox fans just dying to watch our teams lose in glorious high definition!

Similarly ... Tennis Channel but no Fox Soccer or NHL Network in HD? I don't really watch either channel, but just look at all the folks who have been on here requesting those channels. C'mon, man!

I know I shouldn't bitch because compared to a lot of other Charter systems, the HD lineup here in Madison is fairly extensive. But when you see some of the decisions they make as far as channel carriage, you just have to shake your head.
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post #2289 of 3297
5/8/12 at 7:26am
Any changes/adds coming for Michigan 49006?
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post #2290 of 3297
5/8/12 at 7:44am
With there seeming to be quite a few markets that are looking to see an increase in channels in June 2012, I figured I'd ask if there is update for zip code 56201.
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post #2291 of 3297
5/8/12 at 9:33am
Quote:
Originally Posted by Umatter2Charter View Post

Good evening,

I am showing that we are planning to launch the new lineup next month. There are no specified dates. I am curious to see if you received the new lineup with your bill in any of your current bills. I know that we have been sending them with an insert of the new lineup.

If you would like to see the full channel lineup you can go here:

www.charter.com/futuretv

Thanks,

Jeremy

I live in zip code 37663, which is one county over from Mountain City TN, which is listed as getting a major HD upgrade next month, according to the link. Will it stretch over the line to me?
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post #2292 of 3297
5/8/12 at 9:36am
Quote:
Originally Posted by Sammy2 View Post

So does this fortell what may be coming to 92506? IDK if this will come in a billing inert for me as I only have Charter internet but get TV from Uverse

Good Morning,

We aren't showing any changes set for your zip currently, however, we have every intent of bringing all markets up to at least 100 HD Channels by the end of the year. Mailers and bill inserts will only go out to video subscribers.

Thanks,

Dylan
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post #2293 of 3297
5/8/12 at 9:42am
Good Morning,

It's nice to see all of the responses. For all channel addition information please see http://www.charter.com/futuretv

If your city is not currently listed that indicates that there are no new channels planned in the *near* future, however, we recommend checking back frequently as we will continue to update the site as changes are rolled out as we work towards our goal of 100 channels in all areas by the end of the year.

Thanks,

Dylan
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post #2294 of 3297
5/8/12 at 9:57am
Quote:
Originally Posted by tommyp007 View Post

I live in zip code 37663, which is one county over from Mountain City TN, which is listed as getting a major HD upgrade next month, according to the link. Will it stretch over the line to me?

Good Morning,

I checked to verify and you will be getting the additions:

HD Additions 6/20/2012 (1)
Effective 6/19/2012,
ADDS:
WSBN-DT2 - PBS World on ch. 81 (Basic (Digital Only))
WEMT-DT3-This TV on ch. 81 (Basic (Digital Only))
Showtime Too HD on ch. 571 (HD Premium)
HBO 2 HD on ch. 602 (HD Premium)
HBO Signature HD on ch. 603 (HD Premium)
HBO Family HD on ch. 604 (HD Premium)
More Max HD on ch. 617 (HD Premium)
Action Max HD on ch. 618 (HD Premium)
EPIX HD on ch. 630 (HD Premium)
Showtime Showcase HD on ch. 638 (HD Premium)
Showtime Extreme HD on ch. 640 (HD Premium)
The Movie Channel Xtra HD on ch. 653 (HD Premium)
Starz in Black HD on ch. 662 (HD Premium)
Starz Kids and Family HD on ch. 665 (HD Premium)
Encore HD on ch. 672 (HD Premium)
WSBN-DT - PBS on ch. 707 (Basic (HD Only))
Disney XD HD on ch. 721 (Exp Basic (HD Only))
Cartoon Network HD on ch. 724 (Exp Basic (HD Only))
The Hub HD on ch. 725 (Digital View (HD Only))



HD Additions 6/20/2012 (2)
Effective 6/19/2012,
ADDS:
TV Land HD on ch. 732 (Exp Basic (HD Only))
Women's Entertainment HD on ch. 739 (Digital View (HD Only))
OWN HD on ch. 741 (Digital View (HD Only))
Oxygen HD on ch. 742 (Exp Basic (HD Only))
E! HD on ch. 743 (Exp Basic (HD Only))
Style HD on ch. 744 (Exp Basic (HD Only))
BET HD on ch. 749 (Exp Basic (HD Only))
Cooking Channel HD on ch. 753 (Digital View (HD Only))
Do It Yourself HD on ch. 756 (Digital View (HD Only))
Planet Green HD on ch. 757 (Digital View (HD Only))
Travel Channel HD on ch. 758 (Exp Basic (HD Only))
Investigation Discovery HD on ch. 771 (Digital View Plus (HD Only))
TruTV HD on ch. 772 (Exp Basic (HD Only))
Biography HD on ch. 774 (Digital View Plus (HD Only))
HLN HD on ch. 788 (Exp Basic (HD Only))
CNN HD on ch. 789 (Exp Basic (HD Only))
MSNBC HD on ch. 790 (Exp Basic (HD Only))



HD Additions 6/20/2012 (3)
Effective 6/19/2012,
ADDS:
The Tennis Channel HD on ch. 812 (Sports View (HD Only))
BTN HD on ch. 822 (Sports View (HD Only))
CSS HD on ch. 828 (Exp Basic (HD Only))
GSN HD on ch. 841 (Exp Basic (HD Only))
G4 HD on ch. 844 (Exp Basic (HD Only))
ReelzChannel HD on ch. 852 (Digital View (HD Only))
Independent Film Channel HD on ch. 854 (Digital View Plus (HD Only))
Turner Classic Movies HD on ch. 861 (Exp Basic (HD Only))
AMC HD on ch. 862 (Exp Basic (HD Only))
LMN HD on ch. 864 (Digital View (HD Only))
Gospel Music Channel HD on ch. 867 (Digital View Plus (HD Only))
CMT HD-East on ch. 868 (Exp Basic (HD Only))
VH-1 HD-East on ch. 871 (Exp Basic (HD Only))
MTV 2 HD on ch. 875 (Exp Basic (HD Only))
H2 HD on ch. 881 (Digital View (HD Only))
BBC America HD on ch. 882 (Digital View Plus (HD Only))


Thanks,

Dylan
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post #2295 of 3297
5/8/12 at 10:01am
Quote:
Originally Posted by Umatter2Charter View Post

Good Morning,

I checked to verify and you will be getting the additions:

HD Additions 6/20/2012 (1)
Effective 6/19/2012,
ADDS:
WSBN-DT2 - PBS World on ch. 81 (Basic (Digital Only))
WEMT-DT3-This TV on ch. 81 (Basic (Digital Only))
Showtime Too HD on ch. 571 (HD Premium)
HBO 2 HD on ch. 602 (HD Premium)
HBO Signature HD on ch. 603 (HD Premium)
HBO Family HD on ch. 604 (HD Premium)
More Max HD on ch. 617 (HD Premium)
Action Max HD on ch. 618 (HD Premium)
EPIX HD on ch. 630 (HD Premium)
Showtime Showcase HD on ch. 638 (HD Premium)
Showtime Extreme HD on ch. 640 (HD Premium)
The Movie Channel Xtra HD on ch. 653 (HD Premium)
Starz in Black HD on ch. 662 (HD Premium)
Starz Kids and Family HD on ch. 665 (HD Premium)
Encore HD on ch. 672 (HD Premium)
WSBN-DT - PBS on ch. 707 (Basic (HD Only))
Disney XD HD on ch. 721 (Exp Basic (HD Only))
Cartoon Network HD on ch. 724 (Exp Basic (HD Only))
The Hub HD on ch. 725 (Digital View (HD Only))



HD Additions 6/20/2012 (2)
Effective 6/19/2012,
ADDS:
TV Land HD on ch. 732 (Exp Basic (HD Only))
Women's Entertainment HD on ch. 739 (Digital View (HD Only))
OWN HD on ch. 741 (Digital View (HD Only))
Oxygen HD on ch. 742 (Exp Basic (HD Only))
E! HD on ch. 743 (Exp Basic (HD Only))
Style HD on ch. 744 (Exp Basic (HD Only))
BET HD on ch. 749 (Exp Basic (HD Only))
Cooking Channel HD on ch. 753 (Digital View (HD Only))
Do It Yourself HD on ch. 756 (Digital View (HD Only))
Planet Green HD on ch. 757 (Digital View (HD Only))
Travel Channel HD on ch. 758 (Exp Basic (HD Only))
Investigation Discovery HD on ch. 771 (Digital View Plus (HD Only))
TruTV HD on ch. 772 (Exp Basic (HD Only))
Biography HD on ch. 774 (Digital View Plus (HD Only))
HLN HD on ch. 788 (Exp Basic (HD Only))
CNN HD on ch. 789 (Exp Basic (HD Only))
MSNBC HD on ch. 790 (Exp Basic (HD Only))



HD Additions 6/20/2012 (3)
Effective 6/19/2012,
ADDS:
The Tennis Channel HD on ch. 812 (Sports View (HD Only))
BTN HD on ch. 822 (Sports View (HD Only))
CSS HD on ch. 828 (Exp Basic (HD Only))
GSN HD on ch. 841 (Exp Basic (HD Only))
G4 HD on ch. 844 (Exp Basic (HD Only))
ReelzChannel HD on ch. 852 (Digital View (HD Only))
Independent Film Channel HD on ch. 854 (Digital View Plus (HD Only))
Turner Classic Movies HD on ch. 861 (Exp Basic (HD Only))
AMC HD on ch. 862 (Exp Basic (HD Only))
LMN HD on ch. 864 (Digital View (HD Only))
Gospel Music Channel HD on ch. 867 (Digital View Plus (HD Only))
CMT HD-East on ch. 868 (Exp Basic (HD Only))
VH-1 HD-East on ch. 871 (Exp Basic (HD Only))
MTV 2 HD on ch. 875 (Exp Basic (HD Only))
H2 HD on ch. 881 (Digital View (HD Only))
BBC America HD on ch. 882 (Digital View Plus (HD Only))


Thanks,

Dylan

CNN, MSNBC and TCM? I'm dancin' !!!!!
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post #2296 of 3297
5/8/12 at 10:13am
Quote:
Originally Posted by Umatter2Charter View Post

If your city is not currently listed that indicates that there are no new channels planned in the *near* future,

Dylan

then you post this for they guy whose city didn't show up.

Quote:
Originally Posted by Umatter2Charter View Post

Good Morning,

I checked to verify and you will be getting the additions:

HD Additions 6/20/2012 (1)
Effective 6/19/2012,

June 19th isn't the "near" future? Seems pretty darn near to me. Anyways while you are checking everyone else's how about Paris/Camden TN market.
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post #2297 of 3297
5/8/12 at 10:20am
Looking at the information above and the channel line-up for Redding (Only CA area listed on the link) I am seeing that Charter may still be shy on some HD offerings compared to Uverse but they may also have some HD offerings that Uverse doesn't have. Hmm.. Decisions..
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post #2298 of 3297
5/8/12 at 10:30am
Quote:
Originally Posted by BCF68 View Post

then you post this for they guy whose city didn't show up.



June 19th isn't the "near" future? Seems pretty darn near to me. Anyways while you are checking everyone else's how about Paris/Camden TN market.

Smaller towns/cities/municipalities may not be listed which is why I checked. There are no lineup changes listed for your market yet.

Thanks,

Dylan
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post #2299 of 3297
5/8/12 at 11:20am
Quote:
Originally Posted by Umatter2Charter View Post

Smaller towns/cities/municipalities may not be listed which is why I checked. There are no lineup changes listed for your market yet.

Thanks,

Dylan

Sorry but Camden is larger than Mountain City. Anyways I guess I'll start checking out what kind of deals DirecTv and Dish are offering. If I don't see any new information by the end of July I'll have to seriously consider switching TV providers. And I'm saying that as a over 12 year Charter customer.
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post #2300 of 3297
5/8/12 at 11:29am
Some interesting news about Charter's latest financial report which includes confirmation of the 100 HD Channel goal by the end of the year, plus, information about new mobile apps! Here's the link:

http://www.deadline.com/2012/05/char...s/#more-268280
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post #2301 of 3297
5/8/12 at 11:57am
Good afternoon,

I heard back from my escalation, and your channel additions are expected to happen on June 25th.

I also talked with the marketing director about the GDP subscription, and she is working on getting it sent to you, but she wanted to let you know she is not sure as to when you will start receiving them.

If you have any other questions in the future please let us know. Is there anything else I can do for you at this time?

Thanks,

Jeremy

Quote:
Originally Posted by TBarclay View Post

Abby:
Still haven't gotten this (and it's been a month now!). Also, any update on new HD for 30080? Last I remember, there was supposed to be something in 2Q 2012...and we're almost half-way through the quarter with no announcement in the latest bill!
Tom
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post #2302 of 3297
5/8/12 at 12:03pm
Good afternoon,

You are most welcome! If you are on paperless billing your online statement will have all inserts that we include with a paper bill as part of the .pdf file. Either way you know your new lineup, but in the future we recommend checking out the bill for updates on services, and the like.

I hope you enjoy the rest of your week, and if you have any other questions feel free to reach out!

Thanks,

Jeremy

Quote:
Originally Posted by mdavej View Post

Thank you for the info and the link. That's great news. Sorry I can't answer your question as I have paperless billing.
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post #2303 of 3297
5/8/12 at 2:29pm
Quote:
Originally Posted by RonBurgundy View Post

That's really good news - I was starting to wonder if maybe Charter and Tribune couldn't reach a deal on HD carriage. The folks at the Tribune showed how inept they were when they made a deal with DirecTV then tried to back out of it, so it seemed at least possible that for once, Charter wasn't the limiting factor.

It's encouraging to know that Charter has made a deal to carry WGN America HD *somewhere*, but it seems so typical of Charter that they would carry it in the Pacific Northwest before the Midwest, where the channel has its greatest following. There are thousands and thousands of Charter subscribing Cubs and Sox fans just dying to watch our teams lose in glorious high definition!

Similarly ... Tennis Channel but no Fox Soccer or NHL Network in HD? I don't really watch either channel, but just look at all the folks who have been on here requesting those channels. C'mon, man!

I know I shouldn't bitch because compared to a lot of other Charter systems, the HD lineup here in Madison is fairly extensive. But when you see some of the decisions they make as far as channel carriage, you just have to shake your head.

The Madison lineup is very good, but the best lineup before the St. Louis upgrade was Reno, and Reno overtakes St. Louis.

They have 84 networks and 19 premiums (not counting locals and RSN's). And there's still some more seen in other areas they can add in Reno.
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post #2304 of 3297
5/8/12 at 2:39pm
I just got done chatting with cs to schedule an installation next month. I'll be using a cable card tuner and want to do self installation. FCC regs require that I be allowed to do this without charge as of Nov. 1, 2011. I'm being told that is not the case and I will have to pay for a truck roll because a tech needs to come out and "un-trap" the cable.

WHAT GIVES!?!?!? Since when am I responsible for work on the other side of the point of demarcation, ie, the wall on the side of my house where the cable comes in?

http://www.fcc.gov/guides/cablecard-know-your-rights: "By November 1, 2011, all cable operators must allow self-installation of CableCARDs."
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post #2305 of 3297
5/8/12 at 2:55pm
Quote:
Originally Posted by Umatter2Charter View Post

I am following up to advise that we are shooting for late June/early July for HD additions in TN. It looks to be about 45 HD channels, but we cannot announce specifics just yet. Some of the channels that you have listed ARE on the launch plans and we hope to do about another 50 more by end of year.

-Abby

I am wondering if this timeline is still on track for my area (Maryville, TN 37803) I do not see it on this list (yet).... http://www.charter.com/futuretv
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post #2306 of 3297
5/8/12 at 3:37pm
Quote:
Originally Posted by Sammy2 View Post

I just got done chatting with cs to schedule an installation next month. I'll be using a cable card tuner and want to do self installation. FCC regs require that I be allowed to do this without charge as of Nov. 1, 2011. I'm being told that is not the case and I will have to pay for a truck roll because a tech needs to come out and "un-trap" the cable.


In your case, Charter's records indicate that there is a trap installed in your service drop, most likely at the tap. In this case, a tech will have to come out as this can be done only by authorized personnel, for safety reasons.

The relevant FCC regulations do not cover initial connection, modifcation of connection, or related work that needs to be done at the tap.
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post #2307 of 3297
5/8/12 at 3:39pm
Understood, but that is not my equipment so why am I having to pay to do "maintenence" on it?
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post #2308 of 3297
5/8/12 at 4:33pm
Try sending a private message to Umatter2Charter; PMs there are answered by dedicated Charter employees who can answer your questions.

Include your account info in the PM, along with your questions/concerns, etc., so they can provide you with accurate info and answers.
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post #2309 of 3297
5/8/12 at 4:35pm
Quote:
Originally Posted by Sammy2 View Post

Understood, but that is not my equipment so why am I having to pay to do "maintenence" on it?


Good evening,

If this is a new installation, a technician will need to be dispatched to remove the trap and to verify that the signal is correct at the location. You will still be able to perform the installation of your cable cards yourself.

George
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post #2310 of 3297
5/8/12 at 4:53pm
But I have to pay for a truck roll?

If I'm paying for that I'll let the tech install the CableCard.
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