Originally Posted by Sammy2
100 meg would be nice but that is rather spendy. So is the 30 meg actually. What about people that don't want to or cant spend $50/mo for internet. How about 10 meg for $30 or something like that. I know that Charter's pricing is better than the next option around here per meg
but some people just cannot afford it and will chose to save a little money and get internet elsewhere even if it is much slower because they aren't heavy users and just use it to surf the internet and check email. 3 megs for $38 on Uverse is much slower but still costs $12/mo less and if you're struggling to get by that $12 can make a difference.
Charter should offer slower speeds at less money as they risk losing customers due to this.
You do realize that before the price changes 15 meg was $48 a month and that's if you had your own modem. If not then it was $55. So actually the new 30 meg price is cheaper or the same price than the old 15 meg. They did have a 3 meg tier that few customers actually had. So most Charter internet customers are in fact paying LESS not more. Charter won't lose many customers if any and those they lose weren't making much ROI for them anyways.
I got on 30 meg mainly for the 250 cap, the 100 GB cap on the 15 meg tier wasn't going to cut it. Otherwise I would have dropped to 15 meg. Now I don't have to since new 30 meg is essentially the same price as the old 15 meg.(not that I could drop now anyways but you get my meaning ). So old 30 meg pricing was $58 a month plus $7 if you rented your modem. So that was $65, new price $50 total. Includes modem. That's either an $8 or $15 saving for those that are on 30 meg. Only customers getting "screwed" are those on the 3 meg tier or the 100 meg tier. That's very small % of Charter's internet customers.
Let me also say that Uverse U200 with 3 meg internet off promo is $15/mo cheaper than Charter's equivalent. Where's someone on a budget going to go for their services? Of course if you're a CableCARD user then Charter is still cheaper if you want a DVR.
The go with u-verse then. Problem solved. Also if you compared apples to apples Charter is cheaper. At&t wants $53 a month for 18 meg internet Charter gives me 30 meg for $50. If I COULD get it. I can't even though I live in town.12 meg is $48 a month. At&t doesn't even offer U-verse TV in my area.
A $20/mo fee just to have a DVR is REAL STEEP, especially if you only have one TV as some people do.
Once again MOST customers are actually saving money. Old pricing 4 DVRs was $60 a month now it's $40. 3 DVRs were $45 now they're $35. 2 DVRs in both cases is $30. Yes 1 DVR is more since it's $25 instead of $15. If that's the only box you had. The more you have the more you save just like any business. Price a Big Mac by itself. Then price it a value meal. It's cheaper in the value meal.
Not to sound harsh but Charter is in business to make money not be a charity. That's the reality. If you can find cheaper alternative go for them. I suspect most can't because Charter is about as cheap as you get. As I said under new pricing most customers are paying less over old pricing.