Charter HDTV - Page 97

When is 37772 getting ESPNU HD, WGN HD, and SportsSouthHD? If we have those, we are pretty much taken care of.

Good evening,

Thanks for your requests. Last update we received is that we are wanting to add more by the end of the year, but no confirmation if we will or what channels we will be adding (if any). I have submitted your requests for you for future addition considerations.

Thanks,

Jeremy

Good evening,

I completely understand where you are coming from, and I am going to reach out to your local marketing to see if we plan on adding any channels soon. I checked your lineup and you have a lot of analog channels still. Normally this means that your area is still being upgraded to handle the increase of additions we intend to make. I am sorry for the trouble, and I am going to reach out to see if I can find some answers for you.

Thanks,

Jeremy

Did you look at this http://connect.charter.com/futuretv/ ?

They are advertising that they've already achieved it.

So then, why not complain now?
Do you have 100+ HD Channels?

Carson City is 860MHz so you area is upgraded to a modern cable system they only need to do some minor work in the area to add the channels. Now those 550MHz systems you speak of are in my neck of the woods here in Texas and Charter has sold off almost all of the non upgraded systems. Charter is in the process upgraded the system where I have family to 860MHz from 450MHz/550MHz here in Texas. They are doing the same in other parts of Texas from 450MHz or 550MHz to 860MHz. The highest channel on the system where my family lives is currently 61 on analog and they have no HD and barely have Internet available.

Well no, I don't. I don't subscribe to the premiums and some of the sports package channels are only in SD. Like GolTV for example. That's in HD on Uverse but not Charter. What I'm complaining about is that the ..channelchanges pages brings up a pdf which is basically the same thing printed in glossy color available at the local office. Why a link to this isn't readily available on Charter's home page is beyond me. I was looking for it the other day because I was checking to see if I was getting a channel I'm supposed to be getting and couldn't find the page until Umatter2Charter just posted the new link. This time, I downloaded the pdf because who knows where or if it will be on Charter's website next week.

What's up with fort worth, tx? We haven't had any new HD channels in forever it seems, and Texas isn't even listed on that futuretv page you keep linking too. How about an update?

I think they forgot about Texas. There are still old 550 Mhz systems here. I wished they would tie Duncanville into Ft. Worth, they have a few channels I want.

Sorry Sammy- I erred, I didn't mean to quote you, I actually intended to address this post:


We have less than 55. I'm wondering what Charter's definition of "all markets" is because I don't think it's the same that I have. (and I don't think I'm alone)

Hi salvag98,

I remember your inquiry back in Q2 of this year. A lot of time has passed since then, and I will be happy to see what I can find out for you. I have reached out to local marketing to see if I can get you an update.

Thanks,
Abby

Hi sheshechic,

I have reached out to my local contacts for Virginia. Hopefully I will be able to share some upcoming plans for your area once I hear back.

Thanks,
Abby

Can't do that Fort Worth is Scientific Atlanta/Cisco boxes while the rest of Texas is Motorola boxes including: Rockwall, Denton, Carrollton, Ellis County. Also Duncanville is 750MHz unless they have boosted the system there to 860MHz. If Duncanville is not 860MHz they won't be able to handle the fort worth lineup as they are 860MHz along with Rockwall and Parts of Ellis County. Denton might or might not be getting an upgrade to 860MHz as they already have all analogs above channel 27 removed but they are 550MHz or are being upgraded. Heck ve52001 my TWC area still has amplifier housings from the 80's in use with 860MHz modules in them to give the TWC system here a 860MHz lineup and the housing were made by Magnavox. By the way I am in Arlington. I don't know if they could get a fiber link through TWC areas in Arlington and Grand Prairie to the Fort Worth headend to give you that lineup not to mention they would have to remove all of the motorola boxes and cable cards to be able to tie into that system. ve52001 I can tell you they are working on upgrades for sure in the Ellis county system by swapping out amplifiers on the cable lines adding more fiber splices, adding nodes, replacing taps and respacing amplifiers.
Edited by kevin120 - 8/18/12 at 2:07pm

Then go with them and quit complaining. And I'm not on Charter's payroll and suggesting such is trolling.

I would but if they were available but they are not in the area I now live. I would just like Charter to live up to the standards of the industry. I thought I lived in a free country where I could express my opinion without being harassed by some one who usually takes Charter's side. I'm so sorry I hurt your feelings so badly you had to report my post as an "insult" to the moderators.

Did San Luis Obispo lose ActionMax HD on 555? I'm receiving a SDV Channel Not Found error on my Ceton tuner.

Hi sheshechic,

I just heard back on this one. At this time, we do not have a time line for the HD expansion in VA areas. It is definitely on the radar though. The one thing that I can say is that we WILL send out notifications prior to the launch so that you are informed. Feel free to let us know if we can further assist!

Thanks,
Abby

Hi rc05,

I have confirmed that ActionMax HD on 555 is still part of your lineup in SLO. You could try rebooting everything if you have not tried that already. I can also check your account and send some signals if needed. Please send me a PM with the following:

Name:
Address:
Phone Number:
CableCARD Serial#:
Host ID:
Data ID (if it's a Motorola card):
T/A Serial#:

Thanks!
Abby

Why would anyone believe that satellite is an option for everyone? It no longer is for me since the city's trees have grown and they will not trim trees that line the highway.

knock it off guys: or you will be asked to leave the thread

and if you do use the ignore function: do not post about it

posts deleted

"Please take the High Road in every post."

I will follow this advice.

Thanks.

Abby,
I completely forgot about resetting the TA since it's buried behind a cabinet. I reset it and everything's all good now. Thanks for your help!

Woohoo! I'm glad to hear that the problem has been solved. We're happy to help if you ever need us in the future.

-Abby

Hi salvag98,

Here is the update regarding your area: We are always ongoing working to updating our systems so we are able to provide more variety and more HD to our customers. Currently it is a bandwidth issue and we are working hard to update our systems and hope to have more channels coming to you soon. When we do add and update our channel lineup, you will receive a notification of the changes. Also, in the mean time you can private message us with any programming services that you would like to see in SD or HD. We are always happy to pass along any requests.

Thanks,
Abby

Oh and Sammy I just got my Charter bill in today and guess what it has the new pricing on it. In fact is has the old pricing too. I'm sure I'm not the only one getting this in their bill so now people who had question on new pricing vs old will have their questions answered.

I never had a question but I guess you didn't get the memo.

Thanks for the heads up. I never usually look past the first page, but this one (at least for me) shows new pricing, old pricing, all fees, agreement and channel lineup.

From personal knowledge the Fort Worth system is capable of getting enhancements such as SDV, 100 HD channels. The main thing that is the hold up is the rest of the Texas markets in North Texas are needing to be upgraded to handle the 860MHz lineup that Fort Worth has. I know that Waxahachie is part 550MHz/450MHz, Carrollton is 450MHz, Denton is 550MHz, Rockwall is 860MHz, Ennis is 860MHz, Ellis county rural is 450MHz/550MHz, Park Cities is 750MHz, and Duncanville is 750MHz.

Charter could drop SD altogether to make room for more HD..

Yeah I saw that. What does that have to do with my post? Nothing wrong with my post. I'm not sure how letting people know that the new pricing structure is included in their next bill is being rude or anything.

I downloaded my bill today. There's no side-by-side comparison between old and new pricing. There's my bill with the old pricing and a pricelist showing the new pricing that anybody following this thread already knows about. Charter has to include this when they change pricing per FCC rules.