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Charter HDTV - Page 97

post #2881 of 3557
Quote:
Originally Posted by Dan203 View Post

If you look back through this thread they told me there was a planned lineup change last September, it never happened so I asked about it in January. All they said was that there was some sort of unspecified delay. Here it is almost September again and still nothing. The surrounding areas have had more HD channels then us for years, and now they have even more. What's the hold up for our area? I had tunning adapters installed on my TiVos two years ago, so obviously we've gone SDV. A little information would go a long way here. If we happen to be one of those areas that's still using 550MHz or where it's not worth upgrading then just tell me. Why keep stringing me along and saying more channels are coming then "delaying" it for years?
Dan

Good evening,

I completely understand where you are coming from, and I am going to reach out to your local marketing to see if we plan on adding any channels soon. I checked your lineup and you have a lot of analog channels still. Normally this means that your area is still being upgraded to handle the increase of additions we intend to make. I am sorry for the trouble, and I am going to reach out to see if I can find some answers for you.

Thanks,

Jeremy
post #2882 of 3557
Quote:
Originally Posted by Sammy2 View Post

For me www.charter.com/futuretv does not result in the same page as www.charter.com/channelchanges . Also, there's no direct link to the channel line up page from Charter's home page. There should be one.

Did you look at this http://connect.charter.com/futuretv/ ?

They are advertising that they've already achieved it.
Quote:
100+ HD CHANNELS
NOW AVAILABLE.
There’s always something amazing on.

The future is having your cake and eating it, too. You can now enjoy a huge selection of HD channels featuring the best shows, movies, sports and more, plus anytime HD access with 1,500+ HD On Demand options. And the best part? HD is FREE with your Charter TV® service.

So then, why not complain now?
Do you have 100+ HD Channels?
post #2883 of 3557
Quote:
Originally Posted by Dan203 View Post

Can you see if there is any news on when Carson City, NV 89701 is getting an upgrade? I see from your site that the surrounding areas in Reno and Fallon were upgraded last month, but not Carson City.
My biggest concern at this point is analog not HD. Right now there are still about 35 channels that are offered as analog only. My new TiVo Elite can only record digital channels. So I'm forced to keep my old Series 3 in service just so I can record the analog stations. HD equivalents would be ideal, but simple simulcast would be enough for me to be able to ditch the S3.
They enabled SDV and forced me to start using tuning adapters over a year ago, but the lineup has not changed since 2009. Why switch to SDV if you're not going to actually use it?
Dan

Carson City is 860MHz so you area is upgraded to a modern cable system they only need to do some minor work in the area to add the channels. Now those 550MHz systems you speak of are in my neck of the woods here in Texas and Charter has sold off almost all of the non upgraded systems. Charter is in the process upgraded the system where I have family to 860MHz from 450MHz/550MHz here in Texas. They are doing the same in other parts of Texas from 450MHz or 550MHz to 860MHz. The highest channel on the system where my family lives is currently 61 on analog and they have no HD and barely have Internet available.
post #2884 of 3557
Quote:
Originally Posted by sheshechic View Post

Did you look at this http://connect.charter.com/futuretv/ ?
They are advertising that they've already achieved it.
So then, why not complain now?
Do you have 100+ HD Channels?

Well no, I don't. I don't subscribe to the premiums and some of the sports package channels are only in SD. Like GolTV for example. That's in HD on Uverse but not Charter. What I'm complaining about is that the ..channelchanges pages brings up a pdf which is basically the same thing printed in glossy color available at the local office. Why a link to this isn't readily available on Charter's home page is beyond me. I was looking for it the other day because I was checking to see if I was getting a channel I'm supposed to be getting and couldn't find the page until Umatter2Charter just posted the new link. This time, I downloaded the pdf because who knows where or if it will be on Charter's website next week.
post #2885 of 3557
What's up with fort worth, tx? We haven't had any new HD channels in forever it seems, and Texas isn't even listed on that futuretv page you keep linking too. How about an update?
post #2886 of 3557
I think they forgot about Texas. There are still old 550 Mhz systems here. I wished they would tie Duncanville into Ft. Worth, they have a few channels I want.
post #2887 of 3557
Quote:
Originally Posted by sheshechic View Post

Did you look at this http://connect.charter.com/futuretv/ ?
They are advertising that they've already achieved it.
Quote:
100+ HD CHANNELS
NOW AVAILABLE.
There’s always something amazing on.

The future is having your cake and eating it, too. You can now enjoy a huge selection of HD channels featuring the best shows, movies, sports and more, plus anytime HD access with 1,500+ HD On Demand options. And the best part? HD is FREE with your Charter TV® service.

So then, why not complain now?
Do you have 100+ HD Channels?

Quote:
Originally Posted by Sammy2 View Post

Well no, I don't. I don't subscribe to the premiums and some of the sports package channels are only in SD. Like GolTV for example. That's in HD on Uverse but not Charter. What I'm complaining about is that the ..channelchanges pages brings up a pdf which is basically the same thing printed in glossy color available at the local office. Why a link to this isn't readily available on Charter's home page is beyond me. I was looking for it the other day because I was checking to see if I was getting a channel I'm supposed to be getting and couldn't find the page until Umatter2Charter just posted the new link. This time, I downloaded the pdf because who knows where or if it will be on Charter's website next week.

Sorry Sammy- I erred, I didn't mean to quote you, I actually intended to address this post:
Quote:
Originally Posted by BCF68 View Post

We'll here's an idea, when Jan 1st 2013 gets here and Charter still hasn't add more HD channels THEN complain.


We have less than 55. I'm wondering what Charter's definition of "all markets" is because I don't think it's the same that I have. (and I don't think I'm alone) wink.gif
post #2888 of 3557
Quote:
Originally Posted by salvag98 View Post

What's up with fort worth, tx? We haven't had any new HD channels in forever it seems, and Texas isn't even listed on that futuretv page you keep linking too. How about an update?

Hi salvag98,

I remember your inquiry back in Q2 of this year. A lot of time has passed since then, and I will be happy to see what I can find out for you. I have reached out to local marketing to see if I can get you an update.

Thanks,
Abby
post #2889 of 3557
Quote:
Originally Posted by sheshechic View Post

We have less than 55. I'm wondering what Charter's definition of "all markets" is because I don't think it's the same that I have. (and I don't think I'm alone) wink.gif

Hi sheshechic,

I have reached out to my local contacts for Virginia. Hopefully I will be able to share some upcoming plans for your area once I hear back.

Thanks,
Abby
post #2890 of 3557
Quote:
Originally Posted by ve52001 View Post

I think they forgot about Texas. There are still old 550 Mhz systems here. I wished they would tie Duncanville into Ft. Worth, they have a few channels I want.
Can't do that Fort Worth is Scientific Atlanta/Cisco boxes while the rest of Texas is Motorola boxes including: Rockwall, Denton, Carrollton, Ellis County. Also Duncanville is 750MHz unless they have boosted the system there to 860MHz. If Duncanville is not 860MHz they won't be able to handle the fort worth lineup as they are 860MHz along with Rockwall and Parts of Ellis County. Denton might or might not be getting an upgrade to 860MHz as they already have all analogs above channel 27 removed but they are 550MHz or are being upgraded. Heck ve52001 my TWC area still has amplifier housings from the 80's in use with 860MHz modules in them to give the TWC system here a 860MHz lineup and the housing were made by Magnavox. By the way I am in Arlington. I don't know if they could get a fiber link through TWC areas in Arlington and Grand Prairie to the Fort Worth headend to give you that lineup not to mention they would have to remove all of the motorola boxes and cable cards to be able to tie into that system. ve52001 I can tell you they are working on upgrades for sure in the Ellis county system by swapping out amplifiers on the cable lines adding more fiber splices, adding nodes, replacing taps and respacing amplifiers.
Edited by kevin120 - 8/18/12 at 2:07pm
post #2891 of 3557
Quote:
Originally Posted by tahoejoe View Post

That was really helpful. How long have you been on Charter's payroll? I guess since I lived in areas that provided better service and prices, I have higher standards than you. Both Cablevision and FIOS provided much better service and better pricing.

Then go with them and quit complaining. And I'm not on Charter's payroll and suggesting such is trolling.
post #2892 of 3557
I would but if they were available but they are not in the area I now live. I would just like Charter to live up to the standards of the industry. I thought I lived in a free country where I could express my opinion without being harassed by some one who usually takes Charter's side. I'm so sorry I hurt your feelings so badly you had to report my post as an "insult" to the moderators.

Quote:
Originally Posted by BCF68 View Post

Then go with them and quit complaining. And I'm not on Charter's payroll and suggesting such is trolling.
post #2893 of 3557
Did San Luis Obispo lose ActionMax HD on 555? I'm receiving a SDV Channel Not Found error on my Ceton tuner.
post #2894 of 3557
Quote:
Originally Posted by sheshechic View Post

We have less than 55. I'm wondering what Charter's definition of "all markets" is because I don't think it's the same that I have. (and I don't think I'm alone) wink.gif

Hi sheshechic,

I just heard back on this one. At this time, we do not have a time line for the HD expansion in VA areas. It is definitely on the radar though. The one thing that I can say is that we WILL send out notifications prior to the launch so that you are informed. Feel free to let us know if we can further assist!

Thanks,
Abby
post #2895 of 3557
Quote:
Originally Posted by rc05 View Post

Did San Luis Obispo lose ActionMax HD on 555? I'm receiving a SDV Channel Not Found error on my Ceton tuner.

Hi rc05,

I have confirmed that ActionMax HD on 555 is still part of your lineup in SLO. You could try rebooting everything if you have not tried that already. I can also check your account and send some signals if needed. Please send me a PM with the following:

Name:
Address:
Phone Number:
CableCARD Serial#:
Host ID:
Data ID (if it's a Motorola card):
T/A Serial#:

Thanks!
Abby
post #2896 of 3557
Why would anyone believe that satellite is an option for everyone? It no longer is for me since the city's trees have grown and they will not trim trees that line the highway.
post #2897 of 3557
knock it off guys: or you will be asked to leave the thread

and if you do use the ignore function: do not post about it

posts deleted
post #2898 of 3557
"Please take the High Road in every post."

I will follow this advice.

Thanks.
post #2899 of 3557
Abby,
I completely forgot about resetting the TA since it's buried behind a cabinet. I reset it and everything's all good now. Thanks for your help!
post #2900 of 3557
Quote:
Originally Posted by rc05 View Post

Abby,
I completely forgot about resetting the TA since it's buried behind a cabinet. I reset it and everything's all good now. Thanks for your help!

Woohoo! I'm glad to hear that the problem has been solved. We're happy to help if you ever need us in the future.

-Abby
post #2901 of 3557
Quote:
Originally Posted by salvag98 View Post

What's up with fort worth, tx? We haven't had any new HD channels in forever it seems, and Texas isn't even listed on that futuretv page you keep linking too. How about an update?

Hi salvag98,

Here is the update regarding your area: We are always ongoing working to updating our systems so we are able to provide more variety and more HD to our customers. Currently it is a bandwidth issue and we are working hard to update our systems and hope to have more channels coming to you soon. When we do add and update our channel lineup, you will receive a notification of the changes. Also, in the mean time you can private message us with any programming services that you would like to see in SD or HD. We are always happy to pass along any requests.

Thanks,
Abby
post #2902 of 3557
Oh and Sammy I just got my Charter bill in today and guess what it has the new pricing on it. In fact is has the old pricing too. I'm sure I'm not the only one getting this in their bill so now people who had question on new pricing vs old will have their questions answered.
post #2903 of 3557
I never had a question but I guess you didn't get the memo.
Quote:
Originally Posted by markrubin View Post

knock it off guys: or you will be asked to leave the thread
and if you do use the ignore function: do not post about it
posts deleted
post #2904 of 3557
Quote:
Originally Posted by BCF68 View Post

...I just got my Charter bill in today and guess what it has the new pricing on it. In fact is has the old pricing too. I'm sure I'm not the only one getting this in their bill so now people who had question on new pricing vs old will have their questions answered.
Thanks for the heads up. I never usually look past the first page, but this one (at least for me) shows new pricing, old pricing, all fees, agreement and channel lineup.
post #2905 of 3557
Quote:
Originally Posted by Umatter2Charter View Post

Hi salvag98,
Here is the update regarding your area: We are always ongoing working to updating our systems so we are able to provide more variety and more HD to our customers. Currently it is a bandwidth issue and we are working hard to update our systems and hope to have more channels coming to you soon. When we do add and update our channel lineup, you will receive a notification of the changes. Also, in the mean time you can private message us with any programming services that you would like to see in SD or HD. We are always happy to pass along any requests.
Thanks,
Abby

From personal knowledge the Fort Worth system is capable of getting enhancements such as SDV, 100 HD channels. The main thing that is the hold up is the rest of the Texas markets in North Texas are needing to be upgraded to handle the 860MHz lineup that Fort Worth has. I know that Waxahachie is part 550MHz/450MHz, Carrollton is 450MHz, Denton is 550MHz, Rockwall is 860MHz, Ennis is 860MHz, Ellis county rural is 450MHz/550MHz, Park Cities is 750MHz, and Duncanville is 750MHz.
post #2906 of 3557
Charter could drop SD altogether to make room for more HD..
post #2907 of 3557
Quote:
Originally Posted by Sammy2 View Post

I never had a question but I guess you didn't get the memo.

Yeah I saw that. What does that have to do with my post? Nothing wrong with my post. I'm not sure how letting people know that the new pricing structure is included in their next bill is being rude or anything.
post #2908 of 3557
I downloaded my bill today. There's no side-by-side comparison between old and new pricing. There's my bill with the old pricing and a pricelist showing the new pricing that anybody following this thread already knows about. Charter has to include this when they change pricing per FCC rules.
post #2909 of 3557
Quote:
Originally Posted by Sammy2 View Post

I downloaded my bill today. There's no side-by-side comparison between old and new pricing. There's my bill with the old pricing and a pricelist showing the new pricing that anybody following this thread already knows about. Charter has to include this when they change pricing per FCC rules.

What's your issue? It has BOTH pricings on it. Does it not mention Digital HOME pricing? Digital View, Digital View Plus? Yes it does. That's OLD pricing. Also mentions OLD pricing on equipment and premiums like HBO and DVR service. It's pretty clear. Fact is you can compare old pricing to new. And as you'll see new pricing is cheaper.
post #2910 of 3557
I have no issue. Just stating the facts. Do we need to go around on this again? I completely understand the pricing structure. I didn't spend five years in college and the last 25 years practicing engineering without understanding basic arithmetic.

I stand behind what I've always said. The pricing is not less for all subscribers, especially those that only have one TV and want DVR service or those that only use the internet to check email. Why do you need to keep ignoring what I have said.

The new pricing will be $5/month less for me when I come off promo in December. I understand all this.

Please relax.
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