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Charter HDTV - Page 98

post #2911 of 3557
Quote:
Originally Posted by Sammy2 View Post

I have no issue. Just stating the facts. Do we need to go around on this again?

Yes because you are NOT stating facts. You are saying it's not on the bill when it is. I am looking at my bill an it's on there and another Charter customer confirmed it.
Quote:
Please relax.

YOU relax. Who was the one that said
Quote:
Originally Posted by Sammy2 View Post

I guess you didn't get the memo.

over a post that was there was nothing wrong with? I believe that was YOU.

When I make a statement of fact accept it and move on. Please quit arguing just to argue.
post #2912 of 3557
point of order

knock it off

or you will be asked to leave the thread
post #2913 of 3557
Umatter2Charter, can you check to see if there has been some sort of channel swapping? I can't find MSNBC- Faceoff is on channel 42 right now. 23434

TIA
post #2914 of 3557
Does anyone know if Charter selling some of their markets to other companies? I was watching Tru tv the other night and they were showing Time Warner commercials and I'm talking about the same that are recorded and broadcasted by local companies. It was advertiseing Time Warners channel 669 VOD if my memory is correct. I'm in the Duncanville, TX 75137 area.
post #2915 of 3557
Quote:
Originally Posted by ve52001 View Post

Does anyone know if Charter selling some of their markets to other companies? I was watching Tru tv the other night and they were showing Time Warner commercials and I'm talking about the same that are recorded and broadcasted by local companies. It was advertiseing Time Warners channel 669 VOD if my memory is correct. I'm in the Duncanville, TX 75137 area.

Well Charter has sold areas in the past recently. I'm not sure about your area but it usually makes the news somewhere. We get Comcast advertising all the time. Of course our locals are out of Nashville which is Comcast territory so the commercials you see probably mean nothing.
post #2916 of 3557
Quote:
Originally Posted by sheshechic View Post

Umatter2Charter, can you check to see if there has been some sort of channel swapping? I can't find MSNBC- Faceoff is on channel 42 right now. 23434
TIA

Hi sheshechic,

Channel 42 should still be MSNBC. I haven't seen any other reports of this issue today. Has the issue already been resolved?

Thanks,
Abby
post #2917 of 3557
Quote:
Originally Posted by ve52001 View Post

Does anyone know if Charter selling some of their markets to other companies? I was watching Tru tv the other night and they were showing Time Warner commercials and I'm talking about the same that are recorded and broadcasted by local companies. It was advertiseing Time Warners channel 669 VOD if my memory is correct. I'm in the Duncanville, TX 75137 area.

If I am not mistaken Comcast did the ad insertion for Charter until TWC took over in 2006 in North Texas and they could still be doing add insertion for Charter through TWC media. I just checked yep TWC media does ad insertion for Charter still in Dallas they also do it for At&t Uverse smile.gif So no your market is not up for sale. Although they list the duncanville system as Time Warner- Duncanville

http://www.twcmedia.com/TWC/PB/CustomerCoveragePage.aspx?pageid=4693

There was a system mixup oops!

My system under TWC media is Arlington-Grand Prairie zone!

Look at the interconnect for ad insert:

http://www.twcmedia.com/TWC/PB/CustomerCoveragePage.aspx?pageid=4693

Companies covered:
Suddenlink
Charter
Time Warner Cable
Windjammer Cable
At&t Uverse
communicom
Northland Cable
post #2918 of 3557
I know the west side of Duncanville close to Dallas City Limits is TWC, but its a very small portion. They also get some channels that I would like to have.
Edited by ve52001 - 8/23/12 at 2:42pm
post #2919 of 3557
Quote:
Originally Posted by Umatter2Charter View Post

Hi sheshechic,
Channel 42 should still be MSNBC. I haven't seen any other reports of this issue today. Has the issue already been resolved?
Thanks,
Abby

The first person I talked to couldn't understand what I was telling him. I didn't know that Charter outsources. He transferred me to another department. Eventually a trouble call was put in since this was the only way to let people in Suffolk know that there was a problem. 42 was showing Syfy channel for more than 3 hours. I can't believe that no one can pick up the phone and call Suffolk dispatch and I requested that they do several times. You see, on one hand I was hoping that the were moving the channel into HD with Fox News and on the other hand I was hoping that they would quickly find out that there was a problem in the headend. Either way, I should have been able to get an answer but no.

Directv has far better customer service.
post #2920 of 3557
Quote:
Originally Posted by ve52001 View Post

I know the west side of Duncanville close to Dallas City Limits is TWC, but its a very small portion. They also get some channels that I would like to have.

yeah our lineup on TWC in the Dallas area dwarfs what you have sorry frown.gif TWC in this area carries 137 HD channels soon to be 139 HD channels. There is a TWC system on the outskirts of the DFW area that only has 99 HD channels and they have an anemic Digital lineup just enough channels to get 99 HD channels.
post #2921 of 3557
Quote:
Originally Posted by kevin120 View Post

yeah our lineup on TWC in the Dallas area dwarfs what you have sorry frown.gif TWC in this area carries 137 HD channels soon to be 139 HD channels. There is a TWC system on the outskirts of the DFW area that only has 99 HD channels and they have an anemic Digital lineup just enough channels to get 99 HD channels.

Yeah, but its not just about HD for me, heck I wan't several basic channels that they get in other areas. For example, I wan't nick jr for my kids, and couple of sports channels. Of course the HD is a plus. They are advertiseing 100 HD channels on my bill envelope, so hopefully we will start seeing some movement here in Texas soon.
post #2922 of 3557
Quote:
Originally Posted by ve52001 View Post

Yeah, but its not just about HD for me, heck I wan't several basic channels that they get in other areas. For example, I wan't nick jr for my kids, and couple of sports channels. Of course the HD is a plus. They are advertiseing 100 HD channels on my bill envelope, so hopefully we will start seeing some movement here in Texas soon.

So I am guessing the advertisement said coming soon 100HD channels?
post #2923 of 3557
Actually it only says, Now with more than 100 HD channels, apps to watch on your smartphone and tablet, and the ability to stream content to any screen in your home. Hopefully not next year, because I dang sure not getting them now, lol.
Edited by ve52001 - 8/24/12 at 2:34pm
post #2924 of 3557
It's happening again but worse - channel 42 switched and is now showing WWE and its in Spanish. What the heck do I do now?

Edit: I believe its Spike TV? in Spanish.
Edited by sheshechic - 8/24/12 at 6:13pm
post #2925 of 3557
Quote:
Originally Posted by sheshechic View Post

It's happening again but worse - channel 42 switched and is now showing WWE and its in Spanish. What the heck do I do now?
Edit: I believe its Spike TV? in Spanish.

I can't believe it's happening again! frown.gif No worries, our engineers are already aware and investigating. I will follow-up with you on the outcome, and you have my deepest apologies that you are unable to enjoy your programming in the meantime.

Thank you,
Abby
post #2926 of 3557
Quote:
Originally Posted by Umatter2Charter View Post

I can't believe it's happening again! frown.gif No worries, our engineers are already aware and investigating. I will follow-up with you on the outcome, and you have my deepest apologies that you are unable to enjoy your programming in the meantime.
Thank you,
Abby

Thank you Abby.
post #2927 of 3557
There is a new sports channel called beIN Sports and I would like to make a request for it. It is already on Dish and DirectTv. This channel will be hosting all of the U.S. Soccer team's road qualifiers for the world cup. I'm in the 30542 area.
post #2928 of 3557
I'd also like to make another request for these channels in HD if they arent currently on the way.

NBA TV HD
Galavision HD
Telemundo HD
Telefutura HD
Fox Soccer Channel HD
Espn Deportes HD
Gol TV HD
Fox Sports en espanol HD

And can you make a request to add GolTV and Fox Sports En Espanol to the sports package?

My zip code is 30542
post #2929 of 3557
You are not alone. Even if you pay for all the premium channels, you would still have less than 25 HD channels in this part of NV.
Quote:
Originally Posted by ve52001 View Post

Actually it only says, Now with more than 100 HD channels, apps to watch on your smartphone and tablet, and the ability to stream content to any screen in your home. Hopefully not next year, because I dang sure not getting them now, lol.
post #2930 of 3557
Good morning,

I can certainly understand your need for more sports channels, and HD sports channels. I have submitted your requests for those channels to our marketing team for future additions. If you have any other questions please let us know.

Thanks,

Jeremy
post #2931 of 3557
Is there something going on in the 61080 zip area? My tv is saying I'm only getting a 480p signal on HD channels.
post #2932 of 3557
Quote:
Originally Posted by lonwolf615 View Post

Is there something going on in the 61080 zip area? My tv is saying I'm only getting a 480p signal on HD channels.

Hi lonwolf615,

I'm not finding any outages for that zip code, but I'll be happy to take a closer look. Please PM your name, address, and phone number.

Thank you,
Abby
post #2933 of 3557
Quote:
Originally Posted by mr_qman View Post

There is a new sports channel called beIN Sports and I would like to make a request for it. It is already on Dish and DirectTv. This channel will be hosting all of the U.S. Soccer team's road qualifiers for the world cup. I'm in the 30542 area.

Quote:
Originally Posted by mr_qman View Post

I'd also like to make another request for these channels in HD if they arent currently on the way.
NBA TV HD
Galavision HD
Telemundo HD
Telefutura HD
Fox Soccer Channel HD
Espn Deportes HD
Gol TV HD
Fox Sports en espanol HD
And can you make a request to add GolTV and Fox Sports En Espanol to the sports package?
My zip code is 30542

Quote:
Originally Posted by Umatter2Charter View Post

Good morning,
I can certainly understand your need for more sports channels, and HD sports channels. I have submitted your requests for those channels to our marketing team for future additions. If you have any other questions please let us know.
Thanks,
Jeremy

Yes. Hurry that along. There's really no reason these things aren't in HD already, is there?
post #2934 of 3557
I would like to request NBA HD for 55901.
post #2935 of 3557
Quote:
Originally Posted by Gronnie View Post

I would like to request NBA HD for 55901.

I don't think Charter has an agreement to carry the NBA TV channel so it will probably not matter where you live. It is pretty sad that every other major carrier has NBA TV but Charter.
post #2936 of 3557
Quote:
Originally Posted by Gronnie View Post

I would like to request NBA HD for 55901.

Good Evening,

Thanks for the request! I have submitted it and it will be taken into consideration for future additions.

Thanks,

Dylan
post #2937 of 3557
You guys need to get on the ball and get WatchESPN ESPN3 just became useless

Internal memo from ESPN.


Subject: ESPN3 Simulcast Transition

As you may know, simulcasts of network content are going to be (mostly) removed from E3 beginning today. WatchESPN is the primary digital destination by which to consume content from our linear networks. ESPN3 will continue to focus on exclusive events, with more than 3,500 in the next year alone. See this Front Row story for more: http://frontrow.espn.go.com/2012/08/sample-espn3s-vast-sports-menu-college-football-us-open-cricket/

Because there is a gap between those who have access to ESPN3 (73m) and those who have access to WatchESPN (40m), we're anticipating some negative fan reaction beginning with the first weekend of college football (9/1). We are concerned that talent might be hit on Twitter with questions about the changes. We don't want you to have to get involved, but we do want you to be prepared and know where to direct fans, should you get questions.

We suggest that you respond to fans by saying,

@ESPN_FanCentral can help you with questions about WatchESPN and ESPN3 content.

If you have any questions please feel free to reach out to Amy Phillips or Kristie Chong in Communications.

Amy.Phillips@espn.com
Kristie.Chong@espn.com

Thanks so much!
post #2938 of 3557
Good evening,

I completely understand your concern about missing games due to the lack of WachESPN app. I have reached out to see if we have any updates regarding our access to that app. I will be in touch once I hear back.

Thanks,

Jeremy
post #2939 of 3557
I agree that WatchESPN needs to be a priority as we enter football season, but, I read somewhere that ESPN won't negotiate adding access to this app until Charter's ENTIRE ESPN contract is up for renewal. This is ridiculous, especially now that ESPN has dropped content from ESPN3. They have really become greedy bastards!
post #2940 of 3557
Quote:
Originally Posted by BCF68 View Post

You guys need to get on the ball and get WatchESPN ESPN3 just became useless

Good afternoon,

I wish I had better news for you. Sadly, we do not have any updated information regarding WatchESPN. The message I received is that we are hopeful to provide it in the future but there is no ETA available at this point.

Thanks,

Jeremy
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