Originally Posted by IBNobody
I have two. One is in the center. I've affectionately named him Dan. I don't notice him unless I'm less than 4' away from the set and I'm watching something white/bright.
I purchased my first 42pz77u from Sears taking advantage of Hotter than Black Friday deal online using my friends Sears card (even if I've applied for the card myself I won't be able to use it until it arrived). According to sears.com the store I choose to have this tv pick up had them in stock. When I called the store they've told me that they had none. I didn't want to wait a whole week and bought one from a different Sears store. They matched the price I paid with my friends card. I applied for Sears card and got an instant rebate (mail-in rebate if you purchase it online). My friend called Sears on the way home and cancelled the original order. The next day I've discovered a dead pixel (red). I'm very picky when it comes down to display. So I tried to have it exchanged at the Sears they even put one on hold for me. The next day I called them to double check availability they told me that someone purchased it online. When I called another store that was showing availability online, they guy I was talking to was in the process of selling the last one. So I called around to find out that there are not very many of them at other retailers. I went to Circuit City and they price matched it. This time I was smarter and brought SD card with me. I created 1920x1080 white image (jpeg) in photoshop to test for dead pixels. Circuits had only one set in stock in the store closest to me. Before I bought it I asked the guy to check the stock in other stores anticipating the next one will have some problems. He said there are 2 more stores in the area that have them. When I purchased it I had it opened to test and it had 3 dead pixels. All of them were red (one flickering). We packed the set back (manager told me that it will be sold as a brand new set to the next customer!). Manager went and checked availability of this set in other stores once again and this time only one store had them in stock. He processed the paperwork and told me that I can have it picked up over there. I went to have my TV picked up today. I didn't forget to bring my SD card to test for dead pixels. The first set we opened had one flickering pixel and one dead pixel (though barely noticeable, but still there). I asked at the checkout if they had another one in stock but their manager told me that he won't sell it to me. Before that I had to prove about 4 people that the image I've created is perfectly fine. We've tested it on another Panasonic plasma TV and laptop. No dead pixels. I asked the manager very nicely that I'd like to chat with the store manager. I had to wait for him for 30-40 minutes before he became available. He also wanted to see the proof that my file was fine. It took another 10 minutes of demonstration. This time Panasonic rep was around and I didn't hesitate to tell him my story about my luck with their product. Then the store manager took my card and went to warehouse to check out the first display I bought (he didn't want me to go with him, even though I already been there). He didn't see anything and asked me to show him where I found it. When I saw the set again the flickering pixel was almost gone and the other pixel was barely noticeable. Anyway I insisted on opening another unit. After a long discussion he agreed to open another unit. The fourth unit I've tried had a dead green pixel in the middle of the screen. Manager asked me what I wanted to do and I asked to look at the first set once again. This time I only noticed a slightly dark spot the size of the pixel and only when were 2 inches away from the screen. I decided to keep this unit since it's very unlikely that I'm going to find a better one. When I got home and plugged it in to my surprise I wasn't able to see any dead or flickering pixels. I transported it laying down vs recommended vertical orientation. To continue my story, the Sears online order didn't get canceled. They sent me an e-mail that it was ready for pickup yesterday. Only then I understood that the one TV in stock they had was reserved for my friend (my first online order). Perhaps if I would've wait in the first place I could've got a good TV right away or one with 5 dead pixels
PS: we tried to call Sears store today to have the order canceled. This time it has to be done through the store. For some reason when their system is showing that we paid $80 less for this set and they can not refund the full amount. Basically we have to drive to the store to have it fixed. I also love the Sears answering system. They only have 2 options: store information and store hours. You can not reach any department or talk to anyone else, no option to select an extension, nothing. I had to call other stores to find out the direct phone number of TV department.
I hope you guys have a better luck with your TV shopping. I almost scratched the idea of getting the Panasonic plasma and drove to the near town to pick up Toshiba 46LX177 for $1300 from some guy I found on the craiglist. It was only used for 3 days. He must have purchased it from some online vendor and it wasn't returnable.
PS: one thing I've learned is that I will never buy a fixed pixel display online. PERIOD!