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Any PowerRise Hunter Douglas Motorized Shade Experince Here? - Page 2

post #31 of 100
It was explained to me that the use for the rf signal followed by the ir signal allows for the power to shut off while the shades are idle, and the RF is used to wake the shades then accept the ir signal that follows.
post #32 of 100
Quote:
Originally Posted by DonsDraperyInc View Post

It was explained to me that the use for the rf signal followed by the ir signal allows for the power to shut off while the shades are idle, and the RF is used to wake the shades then accept the ir signal that follows.

That is also my understanding.
post #33 of 100
Quote:
Originally Posted by DonsDraperyInc View Post

Stephanie I am a Hunter Douglas Gallery Dealer in Southern California and am a certified motorization specialist. I have a stock of old style remotes and timers do you have a picture of the old one that is broken, I could ship you a replacement if I have one in stock.

In regards to automating a Powerise 2.0 shade I have a simple solution that can be controlled with serial, cc, and IR that is plug and play. It also has an optional hardware piece that allows for iphone control using a free app with a simple gui interface I've designed. Let me know if anyone is interested.

Hi,

Do you happen to have AC transformers that you can sell? My shades were purchased in 2009, so I think that means that I need an AC transformer that is different than the model that is currently being sold (at least that is what Hunter Douglas told me).

Also, one of my motorized shades became non-responsive yesterday. I have three different remotes and eight shades total. I can control all the shades with all the different remotes, except I cannot control this one shade with any of the remotes. In other words, the motorization seems to be "broken." I went out and purchased all new batteries, and it is still non-responsive. I am going to get a volt meter to probe voltages in various places. Maybe a wire is broken?

Do you have any advice on how to troubleshoot this problem? Is it going to be totally useless to speak with a Hunter Douglas technician?

Thanks,
HB
post #34 of 100
Duette PowerRise with Satellite Eye "repaired" by H-D and returned 08-04. Eye does not work from wall switch. Email -> call -> dealer. 08-17: I get an eye with a 20" cable to replace the 48" one I use. Useless. Take it to dealer. 8-31: I get a 48" cable with a 6-pin connector to replace the 5-pin connector. Email summary of history to H-D customer support and dealer. No response as yet. 2 months since problem first occurred and still not solved.

YMMV and I hope it does. I have decided that H-D PowerRise is not suitable for something you need to work regularly.
post #35 of 100
The wall switch is RF and learned to the motor before it is installed into the wall. HD probably replaced the motor therefore the wall switch must be re-learned to the new motor. I could walk you through the steps of learning the motor it is a simple process!!!
post #36 of 100
DonsDraperyInc:

With the Satellite Eye received with the "repaired" Duette I used the instructions in H-Ds manual to program the shade. I was able to control the shade using the wall switch in program mode or by the satellite eye manual button. It failed to work for that particular shade in normal mode. I have programmed other PowerRise shades without issues. I exchanged email with, then a phone call, to H-D customer support who said the Satellite Eye was the problem and to go see my dealer.

My dealer has been most supportive and called H-D about my problems while I was there. H-D just can't seem to get me a usable (5-pin, 48" cable), working Satellite Eye.

An additional annoyance is the response time. I would expect normal ground-shipment on parts orders. But when a device is unusable and the problem is the vendors sending a wrong or inoperable part, corrective action should involve overnight or two-day shipping. They have saved a few dollars and lost several thousands of future sales.
post #37 of 100
Quote:
Originally Posted by Deane Johnson View Post

Jasonn:

Hunter has a new plug in RF device that causes the shade to go up when it senses AC and down when it senses the AC is removed. It's small and simply plugs into a wall socket.

It can operate a single shade or a group of shades.

I am using one plugged into a Z-Wave appliance module to raise and lower a PowerRise 2.0. You could use it with an X-10 appliance module just as well. Anything that adds or removes the AC to the device, even a wall switch operating a wall socket.

Deane

I was able to find more info here:



http://www.automatedshadeinc.com/fil...40111_0511.pdf

These are too expensive at $137 each. I would need multiple ones for different shades

I'm assuming I'd need three, if I have a shade in the family room I want to operate independently, one in the bedroom, and one in my office, correct? I'm assuming you can have multiple of these adapters and it won't confuse the other shades?
post #38 of 100
You are correct, you would need 3 RF adapters to operate 3 separate shades individually. There are a total of 4 channels available.

There would be no limit as to how many shades in a single room you could program to respond to a single RF adapter so long as they were all on the same channel.

Multiple channels can also be used in the same room, but would, of course, each require a separate RF adapter.

I've had one operating for several months now, used several times daily, and it's never failed.
post #39 of 100
Thanks again, especially for your super detailed replies!

I have to send my 1.0 shade in to get retrofitted to 2.0. I have a mix of 1.0 and 2.0. Have you heard anything about them updating again? maybe a 3.0? Just wondering.

Also, there is really no way to automate the wireless 1.0, right? Can't remember. Wish that RF adapter would work with a 1.0 shade. Actually, you think it would and could.
post #40 of 100
I have heard nothing about further updates to the PowerRise 2.0, and I would not expect any. There could be, from time to time, small unannounced internal changes.

Updating from 1.0 to 2.0 is a little bit expensive.

I have, I believe, succeeded in connecting 1.0 to my home automation system. It has been operating a couple of weeks now with no failure so far.

Without going into a lot of detail here, I use Elve software, a Global Cache 100-6 IR interface, a Xantech powered distribution block, and IR stick-on emitters. Not as simple as the RF adapter, but it is working with no modification to the shades.
post #41 of 100
Quote:
Originally Posted by Deane Johnson View Post

I have heard nothing about further updates to the PowerRise 2.0, and I would not expect any. There could be, from time to time, small unannounced internal changes.

Updating from 1.0 to 2.0 is a little bit expensive.

I have, I believe, succeeded in connecting 1.0 to my home automation system. It has been operating a couple of weeks now with no failure so far.

Without going into a lot of detail here, I use Elve software, a Global Cache 100-6 IR interface, a Xantech powered distribution block, and IR stick-on emitters. Not as simple as the RF adapter, but it is working with no modification to the shades.


Ok, so new newly designed powerrise for 2012 planned? I debating if I should wait to upgrade the 1.0 to 2.0, if there was something newer coming....

Interesting setup on getting 1.0 to work. All I have is X10 everything, not sure if I could get 1.0 to do what you did.
post #42 of 100
Not with X-10. You'd have to start a whole new journey.

So far, it appears to me that the Global Cache is the best IR interface I've come across. It runs on my LAN.

I use Elve to control it, and everything else in my HA. Turned out to be a great choice. There are probably other methods to send IR through Global Cache, I just haven't had reason to learn about them. Elve is so reasonable and robust, yet simple to program, I just never looked any further.

If you're interested in seeing my hookup, if you'll PM me your email address I'll send you a PDF with a block diagram of the control system.

Just so you know, the old PowerRise 1.0 was virtually unchanged for about 10 years. The new 2.0 was under test for about 2 years. The HD track record is not to change it very often, so for that reason I wouldn't expect anything new very soon. My guess would be beyond 5 years.

Deane
post #43 of 100
Hi, I currently have 3 duette shades side by side which are currently on battery power. I got my Sony RM-AV3000 to learn the commands of the HD remote so I am now controlling the blinds centrally with the rest of my A/V using the macros included in my Sony remote.

About 90% of the time all works well, however the other 10% one of the IR receivers in the HD head-rail doesn't pick up my signal from the Sony remote. Additionally, I'm getting tired of replacing batteries.

Therefore, I'm considering running hardwired power from the attic above using HD's AC transformer and daisy-chain connectors. That fixes my power issues, but I still want to sync the shades beyond that of the unreliability of IR x 3.

I know there are ports on the head-rails for satellite IR eye's but I have not seen any details on daisy chaining the head-rails using these SAT ports to utilize a signal IR receiver in the head-rail. I'm considering making my own if they don't already exist commercially but I don't know if it's doable to control 3 head-rails with one IR receiver. Has anyone looked into this?

Thanks!
post #44 of 100
I doubt there is any way to daisy chain the satellite eye.

Thinking out loud on your issue, I wonder about using a Xantech Dinky Link and a Xantech power block with 3 emitter outputs. Then just paste an emitter over each head rail eye.

I don't know what this would do for reliability in your installation. It's sort of trial and error. The quality of the "learned" IR signal is pretty important.

I'm using emitters over the satellite eyes on mine. I had lots of missed commands over a number of years until I came up with my present set up which has been running for about 2 weeks now with 100% reliability. That's a first in many years of trying different things.

Deane
post #45 of 100
clsimon: I have 3 Duettes on a bay window. Each has its own address. They are chained on a H-D transformer. I use a wireless wall switch. Selecting "all" misses one of the three about 20% of the time. Selecting and controlling an individual shade requires a redundant button push about 20-30% of the time. It is not a range issue. Nor is it particular to one of the three.
post #46 of 100
Quote:
Originally Posted by humbug2 View Post

clsimon: I have 3 Duettes on a bay window. Each has its own address. They are chained on a H-D transformer. I use a wireless wall switch. Selecting "all" misses one of the three about 20% of the time. Selecting and controlling an individual shade requires a redundant button push about 20-30% of the time. It is not a range issue. Nor is it particular to one of the three.

Are you using PowerRise 1.0 or PowerRise 2.0? There is a big difference in what can be done. If you have 3 Duettes with different addresses, I suspect you're using RF and PowerRise 2.0.
post #47 of 100
Quote:
Originally Posted by Deane Johnson View Post

...I suspect you're using RF and PowerRise 2.0.

correct.
post #48 of 100
Here is the answer to all of your problems.

http://www.lutron.com/Products/Shadi...ar-Shades.aspx

These are very competitively priced! And yes they are from Lutron!
Virtually silent! They can be battery operated up to 3 years is what they are claiming or hardwired for power. They use the Lutron QS RF control so you know you will have reliable operation of the shades. They can also be integrated into Lutron RadioRA2 or Homeworks QS systems as well or operate as a stand alone system.

Almost sounds like an ad I know but it seems to be a great product from what I have personally seen so far.
post #49 of 100
Boy am I glad I stumbled on this thread. Here's my situation. I just finished a renovation and unfortunately did not think about shades. I do have a full RadioRa 2 lighting system that will be integrated into my HAI OmniPro controller.

I've got 4 windows (actually 3 and a door) in my MBR that I'd like motorized and controlled by my Home Austomation system. I would very, very much prefer battery powered so I don't have to tear into my walls again. I really only care about up/down.

The new Lutron Sivoia QS Wireless battery powered cellular shades are an obvious choice. HOWEVER, the wife much prefers Roman Shades. She's already picked out some Hunter Douglas shades that would presumably work with HD's PowerRise system.

So, my first question is this: Am I correct that the new Lutron battery powered Sivoia system is only for cellular shades? (I know Lutron has Roman Shades in the Sivoia QS Wireless line-up but I think they are AC powered.)

Second question. If I go with HD, and use the little RF adpater, could I plug that into a Lutron RadioRa 2 appliance module (e.g. the RR-15APA http://resi.lutron.com/LinkClick.asp...d=584&mid=1450) and control it that way?

Thanks!
post #50 of 100
I have just completed a job where I sold the Radio Ra2 product and gave control of Hunter Douglas products and they work great. Three things you should know. The first and most important is that the appliance module gives off a low level of power while in the off position, therefore the rf adapter does not work when plugged into it. I used a plug in dimmer and then in programming put it as non-dimming and it worked beautifully. Second the rf adapter has a very small range, so hopefully all these shades are in the same room. Lastly the rf adapter only allows for one channel/group of control so if you want individual control then you need individual units for each. With that being said this is probably your best solution as the only motor offered by Lutron at this time that is battery is the cellular shades.
post #51 of 100
Thanks, Don. I actually have an extra dimmer module (one of the table top ones) that I'm not using. I guess I can use that. Fortunately, I don't need individual control and all of the shades are in the same room (and right next to each other).
post #52 of 100
Quote:
Originally Posted by Jasonn B View Post

I was able to find more info here:



http://www.automatedshadeinc.com/fil...40111_0511.pdf

These are too expensive at $137 each. I would need multiple ones for different shades

I'm assuming I'd need three, if I have a shade in the family room I want to operate independently, one in the bedroom, and one in my office, correct? I'm assuming you can have multiple of these adapters and it won't confuse the other shades?

Would this setup work with the Harmony 1100 as well as the 890?
post #53 of 100
Just to let others know, I have been using Hunter Douglas PowerRise shades in my home, and my LAST home for about 9 years now. Both places used the battery powered units.

I'm not in love with the IR receiving capabilities of the PowerRise - Could be 1st generation issues or something, but the remote is not a clean hit all the time. I've also buried IR emitters inside the rail to control the blinds remotely via a Crestron control system. They seem to be hit or miss. About 1 in 2 times it misses. For the automated up/down in the morning and evening it's not a big deal, but when I want to put them up at a different time it can be a pain.

I'm going to be doing a home with about 11 of these shades and will have them all hard wired for power and I am thinking I may solder a jumper to their control board to allow relay up/down capabilities from the control system. That would be more than reliable enough and I'll report back how well that does (or doesn't) go.
post #54 of 100
AV Integrated, I assume the PowerRise in your home are Version 1.0.

I've fought those for 10 years, both with the Hunter remote and with an Ocelot feeding emitters stuck over the head rail eye.

I've had good luck with a Philips Pronto TSU-2000 running them with a lot of reliability. With it's 4 emitter output, it kicks a heck of a wallop. I think the Hunter remote is pretty wimpy.

Recently, when I upgraded to Elve software and a Global Cache 100-6 to handle the IR, my reliability went to about 100%. In the past few months I've had 1 failure with one shade.

I use the proper interface cords from the Global Cache to a powered Xantech block, so the emitters are getting hit with 12v. That seems to be a deciding factor.

Don't know if this helps anything, but thought I'd let you know what I had finally achieved with the old PowerRise.
post #55 of 100
Thanks - I'm using a Crestron system, but I'm sharing the IR emitter output with other devices, so I may throw in another IR card into the chassis and put each emitter on a dedicated output. It hasn't been much of a hassle for us and is our own home system. If I can figure out a relay trigger control then I'll just end up going that route.
post #56 of 100
AV Integrated, I'm thinking it's very unlikely you will be successful adapting any sort of relay to control the movement of the PowerRise 1.0. That's based on a lot of experimenting by several folks on this forum, my own experimenting, and my communications with technical guys at the factory.

Electronic Solutions makes a PowerRise 1.0 interface but I'm not sure if it can be controlled by Crestron. I know that ESI does make some stuff that has the Crestron name on it's remotely possible they interface with this. The ESI people are very helpful to work with http://www.elec-solutions.com/images..._reference.pdf

If you get to dealing with the new PowerRise 2.0 (Platinum), that's a whole new world. There is a relay actuated interface for these, as well a small module that can be controlled with Z-Wave, UPB, X-10, a wall switch, etc. I had the relay interface, but didn't like it and changed to the small module which I control with Z-Wave. That is one of the best lash-ups I've had yet.
post #57 of 100
Quote:
Originally Posted by Deane Johnson View Post

Updating from 1.0 to 2.0 is a little bit expensive.

Deane: Can you give me an idea of what the current update cost is if you know? Also can they be updated in the field? Thanks. Tom.
post #58 of 100
Quote:
Originally Posted by focusontheworld View Post

Deane: Can you give me an idea of what the current update cost is if you know? Also can they be updated in the field? Thanks. Tom.

It varies with the width and what the dealer marks it up.

Figure on $200, maybe $250 per shade.

It is not field upgradeable. It has to go into the factory. The only thing salvaged from your old blind is the fabric and the bottom rail. PowerRise 2.0 will have a new head rail and new strings.

These costs will be about the same whether you're adding PowerRise 2.0 to an existing manual blind, or converting an older PowerRise 1.0 to PowerRise 2.0.

PowerRise 2.0 and Platinum Technology are one and the same.

I could be a tad on the low side in my estimate.
post #59 of 100
Quote:
Originally Posted by Deane Johnson View Post

It varies with the width and what the dealer marks it up.

Figure on $200, maybe $250 per shade.

It is not field upgradeable. It has to go into the factory. The only thing salvaged from your old blind is the fabric and the bottom rail. PowerRise 2.0 will have a new head rail and new strings.

These costs will be about the same whether you're adding PowerRise 2.0 to an existing manual blind, or converting an older PowerRise 1.0 to PowerRise 2.0.

PowerRise 2.0 and Platinum Technology are one and the same.

I could be a tad on the low side in my estimate.

Thanks for the details Deane.

What I'm trying to do is this. I have 15 battery-operated PowerRise units installed in 2005. They are currently individually operated by the old style remote and satellite eyes. I would like to tie them into the Crestron system for automated operation. I have read your posts which have been very helpful. What I can't figure out is if the pieces are there now from HD to accomplish this. It seems to make sense to replace all 15 satellite eyes with the new RF model. The new eye appears to support the old style motor and electronics. Then I would install a wireless wall switch which would give us RF control of the shades with the new model remote. The eyes could be put up in the valences out of sight because they are RF. I can't seem to take it from there to the connection to Crestron. I don't want to run any wires to the shades so installing an IR emitter at each location is a not an option. I've looked at the HD RF plug-in adapter but it doesn't seem to be oriented to systems like Crestron although we could make it work. I looked at your Global Cache and Elve solution and that's sweet but again not a fit for the Crestron system. Am I missing something here or are the pieces still not available from HD to do Crestron control of battery-operated PowerRise with no wires to the shades?

Also, would you know the difference between HD 2980000208 IR/RF Receiver
and IR/RF Satellite Eye 2980000203 20" Cable? Since they are RF can't the eye be put up inside the valence with no direct line of sight which seems to be the same as the circuit board that goes inside the motor rail.

Thanks for your help and advice. Tom.
post #60 of 100
Quote:
Originally Posted by focusontheworld View Post

Thanks for the details Deane.

What I'm trying to do is this. I have 15 battery-operated PowerRise units installed in 2005. They are currently individually operated by the old style remote and satellite eyes. I would like to tie them into the Crestron system for automated operation. I have read your posts which have been very helpful. What I can't figure out is if the pieces are there now from HD to accomplish this. It seems to make sense to replace all 15 satellite eyes with the new RF model. The new eye appears to support the old style motor and electronics. Then I would install a wireless wall switch which would give us RF control of the shades with the new model remote. The eyes could be put up in the valences out of sight because they are RF. I can't seem to take it from there to the connection to Crestron. I don't want to run any wires to the shades so installing an IR emitter at each location is a not an option. I've looked at the HD RF plug-in adapter but it doesn't seem to be oriented to systems like Crestron although we could make it work. I looked at your Global Cache and Elve solution and that's sweet but again not a fit for the Crestron system. Am I missing something here or are the pieces still not available from HD to do Crestron control of battery-operated PowerRise with no wires to the shades?

Also, would you know the difference between HD 2980000208 IR/RF Receiver
and IR/RF Satellite Eye 2980000203 20" Cable? Since they are RF can't the eye be put up inside the valence with no direct line of sight which seems to be the same as the circuit board that goes inside the motor rail.

Thanks for your help and advice. Tom.

I'm going to shoot your question as to the difference on the above items to a couple of the tech guys at Hunter for an answer. Probably won't get it back until at least tomorrow. There is a certain breaking point on age of the product that changes what will work with what. I have the large Hunter Douglas manual in front of me, but it is very lacking in the retro information and I can't remember the details. Hunter has so many variations I have to re-educate myself on every issue.

So far as controlling with Crestron and not using IR, I would think your only option is the RF. There must be some way with Crestron to control AC on/off to a socket. That's all it takes for the Platinum RF adapter to work.

So far as mounting the stuff under a valance, I have mine hidden and completely enclosed by wood except where the shade pops out of the bottom. Works good. My throw distance from the RF adapter to the shade is only about 8 feet so I have plenty of signal. But, I use the hand sender from about 20 feet with it with no difficulty.

Deane
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