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The "Official" Denon AVR-2808CI Owners Thread - Page 116

post #3451 of 3813
But doesn't the 1712 include Dynamic Volume and Dynamic EQ, which weren't on the 2808? I'm hoping that the latter, in particular, improves my bass response at lower volumes, though I realize reviews have been mixed.
post #3452 of 3813
Correct, which is why I said no degradation ... you should hear a better response with Dyn EQ.
post #3453 of 3813
^Agreed, the area in which to expect SQ improvement from 2808 to 1712 is with the DynEQ feature when listening below reference, especially with film soundtracks off shiney discs. Critical music listening is trickier and depending on the recording compression you might need to dial in DynLevel Offset of 5, 10, or 15, so I sometimes just turn up the music rather than fiddle with it. But years ago I compared the 789 (1909) model vs 988 (2808) and chose 988 because of better SQ despite losing DynEQ.

So otherwise I wouldn't expect a lesser # model 1712, even with the same MultEQXT as the 2808, to sound better. I can't keep up with the audio (much less other!) feature sets such as AL24 plus, DSD and HDCD processing, DACs, etc., of various models, but it would be interesting if they even sounded basically equal in other ways.
post #3454 of 3813
So...it turns out that the problem is not in the headphone jack. The question now is whether I take it in to be diagnosed or just scrap it for a new unit. In comparison, my first HT setup was a Kenwood DD ready receiver which I bought in 1998 and still have (now back in it's box) that I was using up until the end of last year. It still works just fine. I can't believe that I have only got 3 years out of a 1K+ receiver and I am having to debate repair or replace. I believe that the repair shops charge somewhere between 80-100$ for estimation and likely total repair cost is going to be somewhere between 2-400$. I may have to put a call in to see for sure.

I would be interested in hearing what you have to say about the comparison of the 2 units (1712 vs 2808CI) once you have it hooked up. Since this is now my secondary HT setup and purely for HomeTheater/Gaming, critical listening is not as much of a factor as that is done in my main 2-channel now. I did like my Denon, but I am a little leary of going back into the fold due to the short life of the only unit of theirs I have ever owned.

Any thoughts from other owners as to which direction I should move on this?
post #3455 of 3813
As it's out of warranty, pop the top and see if you can identify any fuses that may have blown and that can then be replaced. If the issue is a result of the HDMI board failing, repair is likely to be closer to $500.
post #3456 of 3813
Fuses were one of the first things that I checked after factory reset and cable connections. I don't think it is going to be an HDMI board as there is no sound out of the speakers at all, even for test tones in the channel level setup. I am suspecting either shot relays or possibly something to do with the DACs or speaker out boards. I have some further RL testing to do with regards to passthroughs as I may be able to integrate it into my main theater using the 7.1 analog inputs and using the pre-outs to external amps if I decide not to repair. Even if I do repair it this may help narrow down what specifically the problem is if it allows the signal through the pre-in/outs.
post #3457 of 3813
Hello All:

I am a neophyte with stereo equipment. I have an AVR 2808. The outdoor speakers are wired through Zone 2. They have suddenly stopped working. Speakers in main room work fine. The input for Zone 2 looks to be right, but not completely sure. Any ideas how to get the outdoor speakers working again?

Thank you,
Jason
post #3458 of 3813
Are you passing an analog or PCM 2.0 source? Do you have Zone 2 turned ON? Have you tried connecting them to other speaker terminals to make sure they still work?
post #3459 of 3813
JDS - When I turn Zone 2 on, it says ANA in the upper left corner. Is that what you mean? I wasn't kidding when I said I don't know anything about receivers and stereo equip. Thanks.
post #3460 of 3813
Yes .... Zone 2 cannot pass HDMI sources.
post #3461 of 3813
what settings should I be on to make sure the Zone 2 speakers are set properly?
post #3462 of 3813
You started your post off saying they suddenly stopped working .. so you apparently had the correct settings .... Zone 2 set to ON, with an analog source selected. You need to check to see that something didn't short out your outdoor speakers by either connecting another set of speakers that work or swapping the speaker connections at the AVR with another set of speakers' wires.
post #3463 of 3813
We didn't reconfigure the speakers at all. Suddenly meaning they worked Sunday.....didn't work Tuesday. It's likely my 1 year old turned a few knobs and pushed some buttons. I just don't know how to get it back to the appropriate settings. Thanks for your help thus far.
post #3464 of 3813
Make sure that AMP ASSIGN is set to Zone 2.
post #3465 of 3813
That was the key! Works perfectly. Thank you, really appreciate the help.
post #3466 of 3813
Normally AMP ASSIGN defaults to Zone 2 so I didn't think of mentioning it .. however, when you said a little one might have done some handy work ....
post #3467 of 3813
Hi, I have a 2808. I watch bluray downloads from my PC. My problem is that when i play a dts-hd file via HDMI the display on the reciever lights up and all is FINE however, in case of True-HD the reviever goes into mutli channel mode and al24 lights up. I am not sure what to do to get the true-hd function working.
post #3468 of 3813
^^
When the AVR front panel display reads "Mult CH In" it means the source has already decoded the audio track to PCM so either you are downloading a PCM file or the PC is decoding the Dolby TrueHD to PCM.
post #3469 of 3813
I just bought this receiver and I'm really really happy... more dynamics than any other I had before (Nad T773, Cambridge audio 540v3, Denon Avr2802...)

Im using my PC as a source via Toslink and everything is perfect for the movies but for the music I can't make it work in Stereo/Direct mode or even Pure mode... What could be the problem???
post #3470 of 3813
please define "can't make it work". We aren't mind readers, try to explain clearly what you have tried, what is happening, etc. Is the receiver reporting an input signal? Does it work correctly in multichannel modes (e.g. Multich stereo or Pro Logic II)? The more info you give the easier it will be for us to help you.
post #3471 of 3813
Quote:
Originally Posted by batpig View Post

please define "can't make it work". We aren't mind readers, try to explain clearly what you have tried, what is happening, etc. Is the receiver reporting an input signal? Does it work correctly in multichannel modes (e.g. Multich stereo or Pro Logic II)? The more info you give the easier it will be for us to help you.

Sorry english isn't my main language.

It's working in every mode (Multi stereo, Prologic, DTS...) everything but the stereo/direct and Pure mode. On the display it says : FR FL, PCM DIG, AL24, Main (A or B)... but no sound! It seems to detect a signal since it's displaying PCM. I switch back to Standard, Multi, etc, start working right away.
post #3472 of 3813
^^
Can you get STEREO from other sources? You may need to reset the microprocessor (p. 50).
post #3473 of 3813
Quote:
Originally Posted by Malenurse View Post


Sorry english isn't my main language.

It's working in every mode (Multi stereo, Prologic, DTS...) everything but the stereo/direct and Pure mode. On the display it says : FR FL, PCM DIG, AL24, Main (A or B)... but no sound! It seems to detect a signal since it's displaying PCM. I switch back to Standard, Multi, etc, start working right away.


Is amp assign set to 2CH?
post #3474 of 3813
Quote:
Originally Posted by batpig View Post

Is amp assign set to 2CH?

yes... but does it change a thing?
post #3475 of 3813
Since I'm not the original owner I've tried to reset it...
WORKED RIGHT AWAY! Thanks guys!
post #3476 of 3813
Quote:
Originally Posted by Malenurse View Post

yes... but does it change a thing?

Yes. It routes stereo audio to the speakers connected to the Surr Back/Amp Assign posts and if there are none connected there, then no audio. Resetting the microprocessor returned Amp Assign to it's factory default setting of Zone 2.

Now you just need to run AUTO SETUP again.
post #3477 of 3813
Anyone get Star Wars on BD and if so, have you been following this thread about the audio issues with the disc and some Denon recievers, including the 2808?

http://www.avsforum.com/avs-vb/showthread.php?t=1361400

I have all the audio dropout issues mentioned in that thread, is anyone else experiencing them on there 2808? Boylan13 made and interesting post today about the response he received from Denon on the issue:

Quote:
Originally Posted by boylan13 View Post

Denon was able to reproduce the problem and identified it as one that has already been fixed (seen on "The Golden Compass" Blu-ray... also DTS-HD MA 6.1). So much for this being related to THX Media Director... The good news is that if you have a network-connected Denon receiver, an update to the latest firmware should do the trick.

The bad news is that those without a network connection on their receiver will need to send it in or bring it in to a local service center for the update. They suggested calling Denon support to open a ticket and arrange to have it shipped to a service center for the update. They briefly considered developing a fix that could be delivered via RS232C from a PC (for those receivers that include an RS232 port), but nixed the idea as it was too risky (could brick the receiver).

-CB

Problem is, thanks to smoothie, I installed the Golden Compass update almost 2 years ago and I still have the audio problems with Star Wars. I'm just wondering if anyone here has better connections to someone at Denon that may be able to help get to the bottom of this issue.
post #3478 of 3813
Denon has resolved the Star Wars: The Complete Saga BD audio dropout issue with a firmware update. Although the firmware update will be made available at authorized repair facilities for all models as an "in warranty" repair, regardless of whether actually beyond the 2 year warranty period, DenonJeff will be providing the update to me in the next week so for those 2808CI/988 owners that feel comfortable doing their own installation which will require a PC laptop and USB to RS-232 cable. Note that this update is being provided as a courtesy and as such is not supported by Denon should you have any problems with the installation (ie. you cannot call Denon for assistance). If you don't feel comfortable with doing the installation on your own, simply submit it to an authorized repair facility that is able to do the update for you, or the work around is to simply set the Blu Ray player to LPCM, or otherwise "not" bitstream. Please PM me with your model # and email address to receive the firmware update and instructions to install the update. For more information on firmware installation (in general), refer to post #2013 in the 2310CI thread.
post #3479 of 3813
Quote:
Originally Posted by rolltide1017 View Post

Problem is, thanks to smoothie, I installed the Golden Compass update almost 2 years ago and I still have the audio problems with Star Wars. I'm just wondering if anyone here has better connections to someone at Denon that may be able to help get to the bottom of this issue.

The "Golden Compass" reference by Chris was only meant to say that a similar issue with that disc was resolved with a firmware update, not that it would also resolve the Star Wars issue as well. Please refer to my post above.
post #3480 of 3813
Hello,

Sorry for the post here, but this is the only active thread for Denons. I had in a box for two years a Denon 687 that I just hooked up. It was a refurb I bought online. After just 5 months of limited usage, the power on blinks to shut itself off right away. I have disconnected all the speaker wires one by one, and still blinks, inputs are all out now too. Nothing. Now out of my extended warranty by a month, timing is everything. Any recommendations? Anything I can check or do? I saw something about a microprocessor reset or something? May not apply to a unit this old. I spent $150 bucks to buy, throw it out if there is nothing I can check to fix? Seems to me reading a whole bunch of posts, the reliability of Denons is questionable? Also, my new budget is $250 bucks...does that rule out Denon and push me to say Onkyo? They seem to be the competing AVR with lots of recos. The 7.1 feature for two more speakers or two stereo's I would probably never use. Just came with it and at the time seemed like a steal.
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