Originally Posted by KRUZNBY
So lightning got on my ethernet network inside the house and took out a few network cards but also fried the network card/function of my 722. Since I am renting/leasing the unit from Dish Network, is it my responsibility to pay for the damages to the unit or will they replace it for free? Everything else about the DVR still works.
You'll probably have to coax them into replacing the unit at no cost if you don't have their DPP. What most folks do in this case is go on-line and add the DPP ( $6 a month ) and then chat with Customer Service about getting a free replacement. Once you add the Protection Plan it has to remain on your account for 5 or 6 months before it can be removed. Without the Protection Plan it will probably cost you the shipping to/from Dish plus a service fee of $25 or $30. Not sure since the prices for these change.
My 722 died after about 4 years. I added the $6 a month and then went on-line and got a replacement. Since mine was an older 722 and not the 722k they sent me a refurbished replacement unit and provided a return shipping label to return the old unit. I tried to request a 722k, which don't have the overheating problems of the 722, but Dish wouldn't do it without wanting $200 to upgrade and a re-up of the 2-year contract.