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XM subscription renewal time again...any discount codes? - Page 6

post #151 of 461
they are charging me through the teeth.

my credit card recently expired and they have been hounding me, when i got the bill in the mail with the god damn stupid royalty fee its 47$ for 3 MONTHS on 1 radio.

this is just way to much to pay for 3 damn months.

im thinking of calling to cancel to see if i can get a better deal, what do u guys think i should do?
post #152 of 461
What's with the music royalty deal? I called last week and got the $88 deal for the year. I checked my banking account and the total is @107.98! I thought the royalty amount was included in the $88?
post #153 of 461
Call and cancel, and be willing to follow through if they don't offer a better deal.
post #154 of 461
so basically in total with the stupid royalty fee im getting charged about 200 dollars a YEAR for 1 radio.

i should get time to call today, this is getting out of hand.

dont these f-ing music execs understand that all these dumb fees and such dont do nothing but kill services like XM and many others??

its like a politician and raising taxes, it doesnt do anything but LOWER tax income that comes in and kills jobs and prosperity.
post #155 of 461
Sorry and don't mean to be rude, but if you're paying $200 a year for XM for 1 radio it's nobody's fault but you're own. Royalties are a very small fraction of that price.
post #156 of 461
its not my fault, it was originally 29$ for 3 months.

with the damn royalty's and fees with it it comes to allmost 50 for 3 months.
post #157 of 461
They don't advertise it, but the royalty fee is a separate charge. I've been getting the $20 for 5 month deal for my secondary radios. When the bill comes the charge is really $24 and some change.

The royalty fee is about $2 a month for the main radio and $1 a month for each secondary radios on your account.

It's BS, we all know that. Sirius is overcharging for that royalty fee, the RIAA in no way gets all of that $2 and $1 per radio. But it is what it is.
post #158 of 461
Quote:
Originally Posted by intheb0x View Post

its not my fault, it was originally 29$ for 3 months.

with the damn royalty's and fees with it it comes to allmost 50 a month.

$50 a month??? I'd say that it is your fault then. When I purchased my two recent subscriptions I asked for the total amount including all fees. I'm not in the habit of giving out a blank check. If you asked for the total cost and they billed you more than that, then you should contact CS.
post #159 of 461
Quote:
Originally Posted by intheb0x View Post

its not my fault, it was originally 29$ for 3 months.

with the damn royalty's and fees with it it comes to allmost 50 a month.

$50 a month for 1 radio??? No, if you are getting charged that much you need to get a hold of your state's AG or get a lawyer. You got one hell of a case there..

At the most for 1 radio you shouldn't be getting charged anymore than $23-24 a month.. The most expensive Sirius plan is about $20 a month, plus the royalty fee and fees comes to around $24 or so.. Not $50.
post #160 of 461
lol my bad, i did a typo

50 dollars for 3 months.

lol sorry.
post #161 of 461
I see everyone mentioning XM deals, does that work with Sirius as well?
post #162 of 461
Love Sat radio and have two XM subs, but these fees may just make me cancel at renewal time.
post #163 of 461
Does XM still have the life time subscription deal? I should have jumped on that several years ago and it would have paid for itself by now.
post #164 of 461
I called to renew today and got the 5 for 20 deal by saying I was going to cancel.
The 77 for a year was offerd as well but I'll just renew in Sept.
post #165 of 461
Just called the 800-998-7900 number. Told her I did not want to pay the $180/year/per radio that the letter I received stated and wished to cancel. She said the my account was noted that the $77/year that I was on was a one time deal, but in order to keep my service she could offer $3.99/radio/month for five months. When I said ok, she then told me she was recording the conversation and restated the details and asked if I agreed. -I did.
post #166 of 461
Just called in to cancell my subscription (was on the $77/yr deal) and was offered a "special" rate of $47 and some change for the year. Seems they are expanding the 5 for 20 rate offer out for the year...no royalty fees to boot...sweet!
post #167 of 461
Do they do these deals for people with multiple subscriptions? Mine don't expire at the same time.
post #168 of 461
Quote:
Originally Posted by macgus View Post

Just called in to cancell my subscription (was on the $77/yr deal) and was offered a "special" rate of $47 and some change for the year. Seems they are expanding the 5 for 20 rate offer out for the year...no royalty fees to boot...sweet!

Wow, I cancelled (and went through with it ) a week or so ago and only got the standard 5/20 and year/77.. I wonder if they're losing a lot of customers as renewals come due with the royalty fees tacked on, or maybe all of us XM'ers who got 5 year renewals to lock in at $9.99/month are all coming due and we're all leaving. I may have been tempted to stay at $47. I miss it, but I think I more (still) miss what XM used to be, as it had gotten to the point I barely listened anymore with my Slacker subscription and the like.

That said, the changes post-merger and the absolutely insane "royalty fee" were what drove me over the edge, I felt VERY conned about the royalty fee (seriously, for a RADIO SERVICE, isn't the amount I'm paying supposed to COVER THE PRICE OF OBTAINING THE CONTENT? It'd be like if your cable bill came, it was $100, and then they added a "Programming fee" for another $50). Plus I feel like they are deliberately abusing the FCC's allowance to let them pass through INCREASES to the royalty fees, NOT the entire royalty fee. There is no way the increase was $2/customer/month.

Bottom line, it took a lot of willpower but I figured I'd rather cancel than give a company any more money (even if it was a decent deal) that I feel has such sleazy business practices. XM got my 5 year sub 5 years ago and I never gave Sirius a dime.
post #169 of 461
Quote:
Originally Posted by Davird_Jr View Post

Do they do these deals for people with multiple subscriptions? Mine don't expire at the same time.

Back in December my primary radio renewed for a year at about $140+. I called four days later to cancel the two radios that were going to renew in January. I was offered Half Price for those two radios and I accepted that. I got credit for the remaining month they had coming and they started over with December renewal dates. Then the CSR adjusted the primary radio to Half Price. She credited all but four days worth of the $140+ and started over at $70+. All three of my radios ended up with the same renewal date.

There was a $5 fee for changing one of the radios, possibly for dropping BOXM (which never went away), or for changing Quarterly to Annual.

12/16/09 802 EVERYTHING - Half-off - 12mo - Promo 53.35 5.76 4.14
12/16/00 802 EVERYTHING BOXM - Quarterly Service -9.68 -0.86 -0.74
12/16/09 802 Package Purchase or Change 5.00 0.00 0.35
12/16/09 411 EVERYTHING - Half-off - 12mo - Promo 53.35 5.76 4.14
12/16/09 411 EVERYTHING - Annual Service - 1 Yr Term Billed Annually -6.20 0.00 -0.43
12/16/09 610 EVERYTHING - Half-off - 12mo - Promo 76.16 11.65 6.15
12/16/09 610 EVERYTHING - Annual Service - 1 Yr Term Billed Annually -140.89 -21.56 -11.37
12/12/09 610 EVERYTHING - Annual Service - 1 Yr Term Billed Annually 142.45 21.79 11.49

YMMV
post #170 of 461
Quote:
Originally Posted by macgus View Post

Just called in to cancell my subscription (was on the $77/yr deal) and was offered a "special" rate of $47 and some change for the year. Seems they are expanding the 5 for 20 rate offer out for the year...no royalty fees to boot...sweet!

$47 for a year is close to the deal I was quoted when I called to activate an XM radio. First I asked if I could add an XM to my Sirius account, which they still can't do. Then I asked if I could get the $77.70 deal. She said she would check then after checking she said $75 would get me two years or $50 would get me one year. I went with $75 for two years (and no extra charge for BOS). The summary on my account says I got six months half price. The detail on my account says I got three months full price. At this point I don't know what I got!
post #171 of 461
Agents cannot cancel an account--you're trans to the loyalty dept. where they are TRAINED to keep your acct. active when you request to cancel. (I used to work there) So you should really call back in a couple of days to make sure they did cancel. And if your radio is OFF when the cancellation order goes through, your service stays ON. Jus a lil tidbit...
post #172 of 461
XM/Sirius seems to process cancellations randomly. Last year I had my last family sub come up for renewal and I cancelled it a few days before it was supposed to renew. It took me 4 phone calls (including one where the operator was apparently on break and telling her friend how much she partied over the weekend-- "The question isn't what I did, it was what DIDN'T I do!!" I listened in for a while trying to get her attention but finally gave up). Then they still charged me anyway and it took 3 months, multiple calls and finally an email to Mel Karmazin's email address to get them to refund the $100+ charge. In hindsight I should've just called the credit card company. And of course the radio still worked through all this.

My main sub was up on 3/31. After that mess I wanted to call early enough to cancel and be able to fix any problems, so I called on like 3/14. I told the guy I wanted to keep it active until the end but not renew. He told me that'd be no problem 4 times. My radio was off. AS SOON AS I got off the phone and tried to change the station on my XM Radio online, I got booted off. I couldn't log into my account anymore (and still can't), and my radio worked for about 5 minutes when I tried it out a few days later.

Pretty weird when I call to cancel and told it's done immediately it took months; when I call and get told it'll work til the end of my sub it gets shut off within seconds.

I have bigger things in life to deal with but it does irk me that they took the last 2 weeks of my service. Doesn't seem worth making tons of calls over but it was a bad last taste of XM/Sirius' customer service policies.
post #173 of 461
Just called 800-998-7900 and renewed for $88 annual. Same rate I paid 12 months ago. It's the $77 fee plus $11 royalty fees. She never offered any other deals - just looked at my account history and offered to extend the same price. She also waived the charges for the 20 days or so that my account had expired. Gotta love this internet thing!
post #174 of 461
Quote:
Originally Posted by westduhbest View Post

Just called 800-998-7900 and renewed for $88 annual. Same rate I paid 12 months ago. It's the $77 fee plus $11 royalty fees. She never offered any other deals - just looked at my account history and offered to extend the same price. She also waived the charges for the 20 days or so that my account had expired. Gotta love this internet thing!

Worked for me too and I didn't even have to go through the annual ritual of "threatening" to cancel before being offered the $77.00 fee plus $11.00 in royalties.
post #175 of 461
I got the $20/5 month deal (plus royalties) and made them throw in XM Premium Online access. I've lost count of how many times I've canceled/renewed in a row. Between my two radios I'm sure it is at least nine times now.
post #176 of 461
Has anyone capitalized on that $77 lifetime subscription?
Is there a better deal currently?
post #177 of 461
Quote:
Originally Posted by bryansj View Post

I got the $20/5 month deal (plus royalties) and made them throw in XM Premium Online access. I've lost count of how many times I've canceled/renewed in a row. Between my two radios I'm sure it is at least nine times now.

Dumb question's perhaps,,, was that 20.00 for 5 months or 5 months at 20.00 each month ?

You called Sirus or XM for the deal ?

Thanks in advance

Cheers
Davyo
post #178 of 461
Quote:
Originally Posted by davyo View Post

Dumb question's perhaps,,, was that 20.00 for 5 months or 5 months at 20.00 each month ?

You called Sirus or XM for the deal ?

Thanks in advance

Cheers
Davyo

I'm on my second round of $20 for 5 months and they told me I could continue with it as long as I like the last time I renewed it.
post #179 of 461
Quote:
Originally Posted by davyo View Post

Dumb question's perhaps,,, was that 20.00 for 5 months or 5 months at 20.00 each month ?

You called Sirus or XM for the deal ?

Thanks in advance

Cheers
Davyo

XM and it was 5 months for $20 (plus royalty fee) and Premium Online included. If it was $20 per month then I would be an ex-subscriber.
post #180 of 461
Sirius offerd $100 off (everthing) and $150 off (+BestofXM) a lifetime subscription 11/2009. Any rumblings on an offer like this for 2010?
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