XM subscription renewal time again...any discount codes? - Page 8

I just called today. After I told them that their charges for 3 months ($47 with fees & taxes) for XM service was too high, they immediately offered XM for $30 for 6 months. When I asked about adding the best of Sirius, the price was $50.

I just had my Sirius Everything Renewal done for $77+fees and taxes for one year of service. Total came to like $83.

The number to use for Sirius customers who have Sirius equipment/accounts is 1-866-635-5020 in order to cancel, and get the better deals.

The previous number listed was for XM customers. So if you have XM equipment/service, call 1-800-998-7900 to cancel.

Yeah...me too!! Just called them today and got the deal!

Did my yearly call to cancel and got XM Everything + Best Of Sirius + Online for half off. Little more than I paid last year, but they wouldn't budge on the free online subscription because I already got that last year on the half off promo.

I called in mid January asking if I could add the internet streaming and get another 77 deal on my radio that was set to end on February 25th. The lady said she could add the two for $100, starting in mid January (the day I called). On Feb 25th, my credit card was charged for $23, so I called the number "to cancel" and another lady said that they had just signed me up for a year of internet streaming at a discount and that my regular radio subscription was to renew at the full price. I told her that it was supposed to be $100 for both. She then credited my account and set me up with the two for $93 that started on Feb 25th. That made me happy because I got the streaming free from mid January - Feb 25th.

I also just did my yearly call to cancel. I was immediately offered the half-off deal I got last year. Came out to $86 total for Sirius Everything.

I also got the same deal for my wife's new XM radio. Of course, I had to open a separate account because they still haven't merged their accounting. It's been three years, guys! It's silly to have two usernames/passwords for the same site for what is, essentially, the same service.

First new car in 19 years - so now I've got an XM Radio. It's been interesting to play with but my 90 days are up.

Anybody know of new subscribers getting in on these renewal prices I'm seeing here? There is some value in what I got to experience, but not $12.95+fees worth.

So call them up and tell them just that.....then ask what sales are going on right now. If you don't like the sale price then cancel....they'll call you back or email you to offer something good.....might be a month or so....but they will call you back.

+1, they'll keep calling and calling and they will sooner or later offer you a good deal.

Thanks, I'll make sure they have my number on file then

Just called to cancel/renew. It looks like the 5 month deal has been replaced with a 6 month deal for $29. I took that and had the Premium Online Streaming added for free.

Has anyone managed to get a discount for XM Nav Traffic? How about discounted best of Sirius add on?

tried to get my 5 months for 20 again with no luck...they told me about the year plan and 6 months and I said "no thanks I will just go ahead and cancel" then she offered me 3 months for free to think about it. So I took that

I just bought a new truck w/ XM free for 3 months. What would be the going rate after this intro period?

$29 for 6 months. You may be able to get other freebies such as Online Streaming.

Add the local, state, and loyalty fees and you find yourself at $40

Still went ahead and got it. However, maybe I should call back and ask for the free online streaming as others have mentioned

We'll about 2 months ago, I rec. via email that they were setting my account up for auto renew. I never signed up for that, nor did I agree to that. I did Sirius over 2 years years ago for the first time and paid $200+ for the 2 year service. My service expired last month and my sirius is still on. They said they were going to use my old C.C. # on file to auto renew. Muhahaha I haven't had that C.C. in over a year and a half. They wanted to be bill me nearly $300 again for a 2 year service along with some other fees. So how long is my sirius going to work b4 they shut it off. I was going to call and cancel to get the deal, but this deal seems to be even better.....

I've had the $77 per year then $88 last year. I just called and they offered the $88 again or 5 months for $25. I went with the latter but also tried for online, which they didn't budge on for free. I guess I'll go thru it again 5 months from now. There was no mention of the 6 month deal!

They offered you 5 months for $25? They always offer me 5 months for $20 which works out to $23.05 after fees. I've done it several times.

YES, they CAN and WILL auto-renew. Unless you contact them, they have every right to do it. And if you don't contact them, then they automatically believe you want to re-up for your current subcription(which you said was for two years). This is part of the agreement when you sign up.

It is not like a magazine subscription where when your time is up, they contact you if you want to renew. All cable/satellite companies do this. That is why you receive a bill every month. You are actually paying for the upcoming month's viewing. If you call to cancel, or go to the office, then it will stop.

I would call and cancel if you don't want it. Trust me, they have enough info on you to send you to collections, and hit your credit score. Even if that CC is expired, that CC company has your address, Social Security #(this is where they will find you and get you), etc...

I am not trying to be a jerk. Just warning you.

Much Thanks, for the info. As soon as I re-new, I will post on here about the deal I received!

Can anyone elaborate on these fees? What are loyalty fees?

I think he meant "royalty" fees.

Either way it's ridiculous.

There is no "loyalty" on their part, nor do they deserve to be treated like "royalty".

Just canceled because they wouldn't offer me any discounts. I signed up 3 months ago and when I called after 30 days to cancel they gave me two more months for free. They verified my number when I canceled so I'll wait for a decent offer.

Well, back in November, I responded to an XM promo offering 5 months for $20. Called and spoke wiht a pleasant agent who offered to let me extend the 5 month subscription for 12 months at $80 + royalty fees. I happily signed up for the 17 month deal. Put it all on the credit card and thought I'd have no hassels for a year and a half.

Yesterday, I get a note in the mail from XM informing me that on May 1st, my subscription would end and that my renewal rate would be $142/year + $15 royalty fee. Called customer service, waited on line for 20 minutes and was greeted by Ms Nasty. Ms Nasty informed me that no such offer could possibly have been made by the agent last November and that there was no such note in my record. In fact, she indicated the record showed that I'd signed up for the full price subscription extension!!

After much argument, she agreed to clear my credit card from the record, but informed me that I must call XM again (another 30 minutes on hold) 1-2 days prior to the end of my subscription (May 1st '11) in order to be offered the 12 month promotional price. I said that given how I was being treated, I'd probably just let the subscription lapse and was informed that either way I must call XM, or they will start billing me list price and turn my account over to a collection agent since they no loger have a CC on file.

What BS this is. I can't believe the Attorney General's of the US put up with crooks like this.

Astrobuf

They do not have the right to "Auto Renew" you without your approval. If there is no contract between you and XM, they have no rights. If you've not signed a document, there is no contract.

XM will come after you with a collection agent. This is totally crooked. If they do so, I advise keeping records and engaging your State's Attorney General. They will back right off if you do so

Astrobuf

Yes they do. You agree to it when you sign up and I'm sure it was made official while you were on the phone with the rep and recorded as well. There are plenty of services that you are bound to without signing, this is the 21st century after all. They provide you service until you cancel. If you don't cancel and you have not paid then now you are obligated to cancel and/or pay.

Link: http://www.siriusxm.com/pdf/siriusxm...eement_eng.pdf

Quotes:

"Service will be provided to you for the period agreed to by you and will continue to renew for additional terms of same length on the same billing terms you selected until modified, canceled, terminated or discontinued by you or by us."

and

"PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE OR THE SERVICE. BY ACCESSING OR USING THE SITE OR THE SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT. PLEASE DO NOT USE THE SITE OR THE SERVICE IF YOU DO NOT AGREE WITH THIS AGREEMENT.

IF YOU DO NOT ACCEPT THESE TERMS, PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SUBSCRIPTION. IF YOU DO NOT CANCEL YOUR SUBSCRIPTION WITHIN 3 BUSINESS DAYS OF ACTIVATION OF YOUR RECEIVER, IT WILL MEAN THAT YOU AGREE TO THIS AGREEMENT WHICH WILL BE LEGALLY BINDING ON YOU."

As far as your other issue of a year and a half discount, I've never heard of it. Whenever you call for the new deal the current deal is canceled and any money paid to date is prorated and credited to your account. If you are on a 5 month plan and three months in you sign up for a 12 month plan then you get two months of credit and your 12 months starts from that day. I'm not sure why you only received five months instead of 12 when you called in November, but it looks like you just received the five month plan again. When I renew I ask right then when my subscription will be up and I mark my calendar a week ahead with a note of the exact date (plus the 800 number and my radio ID).

Looks like you had already called the attorney general's office on them back in '08 and mentioned you hope they get put out of business. Yet after all that you say that you "happily signed up for the 17 month deal" last November? Did your feelings about their business practices change to cause you to sign up with them again?

Here's your post from 3 years ago in case you forgot:

http://www.avsforum.com/avs-vb/showp...3&postcount=39

I just renewed Sirius for $96 for the next year after calling to cancel. 8 bucks a month for my wife to use in her car and in the home boom box seems fair compared to the $16.95 a month on their web site for renewal.