Originally Posted by astrobuf
They do not have the right to "Auto Renew" you without your approval. If there is no contract between you and XM, they have no rights. If you've not signed a document, there is no contract.
XM will come after you with a collection agent. This is totally crooked. If they do so, I advise keeping records and engaging your State's Attorney General. They will back right off if you do so
Yes they do. You agree to it when you sign up and I'm sure it was made official while you were on the phone with the rep and recorded as well. There are plenty of services that you are bound to without signing, this is the 21st century after all. They provide you service until you cancel. If you don't cancel and you have not paid then now you are obligated to cancel and/or pay.
"Service will be provided to you for the period agreed to by you and will continue to renew for additional terms of same length on the same billing terms you selected until modified, canceled, terminated or discontinued by you or by us."
"PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE OR THE SERVICE. BY ACCESSING OR USING THE SITE OR THE SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT
. PLEASE DO NOT USE THE SITE OR THE SERVICE IF YOU DO NOT AGREE WITH THIS AGREEMENT.
IF YOU DO NOT ACCEPT THESE TERMS, PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SUBSCRIPTION. IF YOU DO NOT CANCEL YOUR SUBSCRIPTION WITHIN 3 BUSINESS DAYS OF ACTIVATION OF YOUR RECEIVER, IT WILL MEAN THAT YOU AGREE TO THIS AGREEMENT WHICH WILL BE LEGALLY BINDING ON YOU."
As far as your other issue of a year and a half discount, I've never heard of it. Whenever you call for the new deal the current deal is canceled and any money paid to date is prorated and credited to your account. If you are on a 5 month plan and three months in you sign up for a 12 month plan then you get two months of credit and your 12 months starts from that day. I'm not sure why you only received five months instead of 12 when you called in November, but it looks like you just received the five month plan again. When I renew I ask right then when my subscription will be up and I mark my calendar a week ahead with a note of the exact date (plus the 800 number and my radio ID).