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XM subscription renewal time again...any discount codes? - Page 12

post #331 of 461
Quote:
Originally Posted by kemitchell View Post

Nope. Sorry, I missed that part of your post. Sounds like a much better deal now. wink.gif

And confirm the royalty fees are included.
post #332 of 461
Royalty fees and taxes are included in the $4-$5 a month deals I normally get too.

Coincidentally, I called today to cancel or renew. The best they would offer me was 6 months for $43 per radio so I cancelled.

Let the bombardment of emails, mailings, and phone calls begin. wink.gif
post #333 of 461
I called yesterday to cancel, again, the yearly ritual since 2009 with XM at 800-998-7900. I tell him it costs too much so I get the half off that comes to $93/yr (the $77 plan plus the taxes and fees). My wife likes it in her car so as long as it is available at that price we will keep it, I removed it from my vehicle and installed a head unit with front USB and Aux inputs and HD radio and don't miss the bill a bit. I have so many podcasts and music on thumb drives I'll never get to them all.

I had always used a re-loadable credit card or one time card in the past in order to control their early billing at much higher rate scheme, but this time he beat me to the punch and stated they offer Invoice Billing, arrives in 5-8 days and I have 30 days to pay the bill. This is the route I wish I had taken in the past, I don't like any service that auto renews on one of my cards.
post #334 of 461
OK, I just had a couple of odd calls with XM with my traditional cancellation phone call.

First time, I called to cancel since my latest 1 year promotional deal of $77 was ending tomorrow. Went through the whole spiel with the rep about pricing too high, not using it enough to justify, the whole nine yards.

He offered me $94 or so to renew for a year, which is the $77 plus royalties, he said.

I said no thanks. How about a shorter term?

He said no, and processed the cancellation.

When I told my wife, she flipped. We have a couple of long car trips planned for the summer and she said I was nuts to pass on the offer.

So I called back, and spoke with THE most knowledgeable rep I have ever had in 5 years of dealing with XM. He explained that starting this past June 18, they are no longer able to offer promo plans to people coming off a promo plan. He said the $94 plan I was offered earlier was not considered a promo plan; it's the normal renewal for people who try to cancel. Of course, that's what I was on already, and if it's not a promo plan, then why am I not eligible for one now?

Anyway, the rep said take 3 months free, then call back and I'll be eligible for a promo plan (right now he said the 1 year promo price which is currently $85 or even a shorter plan like one now for 6 months for $25. But in 3 months these might change, but they'll be replaced with something.

So, I got 3 months free, which is nice. And I punted the next subscription decision into September. The rep said call to cancel as usual and ask for the promo offers available then.

Hope it works out.
post #335 of 461
What a bunch of cheap people. smile.gif)

If you cannot afford to pay the REGULAR PRICE of the subscriptions that you have in SiriusXM, then cancel the subscription! Y'all look pathetic by "threatening to cancel" for you to be able to get the promotions!
post #336 of 461
helloboy, that is because they grew up with using the system. Like you, I could care less what I pay, just so I get something for my monies worth. I probably pay more per year, than most that have posted on here wanting to skimp & be freeloaders. They are why the rest of us pay more for having Satellite Radio.
post #337 of 461
If you walk on to a car lot and pay "sticker price" I'm happy for you. Thank-you for subsidizing our lower prices.
post #338 of 461
Quote:
Originally Posted by gregzoll View Post

helloboy, that is because they grew up with using the system. Like you, I could care less what I pay, just so I get something for my monies worth. I probably pay more per year, than most that have posted on here wanting to skimp & be freeloaders. They are why the rest of us pay more for having Satellite Radio.

110% agree! Yep. If one is truly on the fence about a service, then I have no problem with a few discounts and such, but those that play the game are just ruining it for the rest of us. Either satellite radio is worth it to you at the price it’s being sold at or not. If it’s not worth it, don’t subscribe. I too pay full price for my XM Subscription (XM subscriber Since Aug, 2003) and Sirius Subscription (Sirius Subscriber Since Oct 2004), and have never once called up and asked for a discount. I’m satisfied with the service, I have no reason to complain, and want the service to improve, and it can’t improve without money.

Where I work, if a customer wants to cancel their service, either altogether or go to a competitor due to price (not like there’s competition in the SDARS industry anymore), sure we’ll bend over backwards to keep your business and offer all sorts of discounts, free value added service and whatnot, but that doesn’t go without notice. At the end of the year, we know exactly how much money we lost in the form of giving discounts and freebies to the whiners and cry babies. That figure is then used in determining the following years price increases. So in the end everyone pays.
post #339 of 461
The service is worth $77.00 to me. If I can't get it for $77.00 then I won't continue to subscribe. Simple as that.
post #340 of 461
It's funny how so many people who are happy paying full price are subscribed to the "discount code" thread. rolleyes.gif

I neither whined, complained, nor cried. I called up to cancel, they asked me why, I said I felt it was too expensive. If they would have offered me what I feel is a reasonable rate I would have subscribed. They didn't, I canceled. No hard feelings, I'm happy either way. smile.gif

Plus, I don't think they're hurting too bad. They're still paying Stern almost 100 million, the CEO got an 8% pay hike and subscriptions are up by 8%. I wouldn't lose any sleep over it.

http://www.hollywoodreporter.com/news/sirius-xm-mel-karmazin-pay-311088
post #341 of 461
Quote:
Originally Posted by helloboy View Post

What a bunch of cheap people. smile.gif)
If you cannot afford to pay the REGULAR PRICE of the subscriptions that you have in SiriusXM, then cancel the subscription! Y'all look pathetic by "threatening to cancel" for you to be able to get the promotions!

Nice 1st post, welcome to the forum.

I bought a Sirius Lifetime sub back when it looked like they were gonna die and that was $700 including the radio, I have paid full price for a XM sub up until 2 years ago when I decided the internet gave enough free content to make paying full price for 2 XM shows kinda pointless. so being cheap isn't the reason for wanting a discount.
Quote:
Originally Posted by I WANT MORE View Post

If you walk on to a car lot and pay "sticker price" I'm happy for you. Thank-you for subsidizing our lower prices.

I hate car lots for this very reason,I hate to haggle but your point is spot on!

Quote:
Originally Posted by Steve Mehs View Post

110% agree! Yep. If one is truly on the fence about a service, then I have no problem with a few discounts and such, but those that play the game are just ruining it for the rest of us. Either satellite radio is worth it to you at the price it’s being sold at or not. If it’s not worth it, don’t subscribe. I too pay full price for my XM Subscription (XM subscriber Since Aug, 2003) and Sirius Subscription (Sirius Subscriber Since Oct 2004), and have never once called up and asked for a discount. I’m satisfied with the service, I have no reason to complain, and want the service to improve, and it can’t improve without money.

If the satellite company is going to offer a discount to keep a subscriber I see no problem with "playing the game" to get the best deal and I don't see how that is "ruining it for the rest of us". Keep in mind that Subscribers, even at a discount rate are worth it to the Sat. providers in the form of listeners for advertisers and that makes them money as well.
Satellite radio will "improve" only by making the content provided unique to the service. Money plays a factor but have noticed that they are going more like regular radio and becoming less unique. Satellite radio is being run by regular radio guys and that will be their downfall,they cant see how to compete with the internet and no amount of money will save them if they don't do something to differentiate themselves from "free" content on the internet.
post #342 of 461
Live sports play by play is the only thing keeping me as a sub. I listen to everything else including music and talk via internet radio.
post #343 of 461
O&A and Ron and fez keep my discounted XM sub going,otherwise I would cancel,and I do cancel every 5-6 months until they come back with the discounted rate. Live football is on my lifetime Sirius sub but I wouldn't pay for that or Stern at full price either. There are too many free choices to pay for something I can live without.
post #344 of 461
Well my kids talked me into signing back up got the 6 months for $25 deal and added the internet sub as well. I don't get people that pay full price complaining. Look people wouldn't play the game to get the $77 offer if Sirius XM didn't offer it. If they offered a take it or leave it price for everyone then people could decide if it was worth it or not.
post #345 of 461
Quote:
Originally Posted by jamieva View Post

If they offered a take it or leave it price for everyone then people could decide if it was worth it or not.
They kind of offer that when you decide to cancel, Last time they declined to offer me the price I wanted so I cancelled. It was very quick actually no hassle at all. I was a bit shocked but since I hadn't paid full price for quits some time I figured they viewed me as expendable. One week later a e mail came in with the offer I wanted and so im back in for another 6 months. During my "time off" I started listing through the many podcasts I have been neglecting. Did I miss Sat. radio? Sure but not as much as I thought I would.

When I first subscribed many years ago I was happy to pay full price and got the multi year prepay discount(provided by XM)Because it was a godsend for driving cross country. Present time there is way too many options that are easy to download or stream for Sat. radio to charge what they charge. Do I understand the fans wanting Sat. radio to prosper and stick around? Sure, but Sat. radio is doomed not because of discounted subs,but because they run it like regular radio,which we all can agree is in decline.
post #346 of 461
I called to renew car and house radio's.Asked for $77 annual on house-ok-and they offered $25 for 6 mos on the car.Done in 3 min.smile.gif
post #347 of 461
I called two seperate times and spoke with a total of 4 people. They wanted me to pay $175.00 for one year of XM for my car (not online access). I told them that was out of our budget at this time and were there any promotions that I could do since I had paid $77 last year to renew my subscription. They said 'no, there are no promotions at this time. $175 or you can cancel your service.' I opted to cancel. I even asked if there were any other packages that were a bit more reasonable and they replied 'no' to that as well. The first manager even yelled at me twice during our conversation. Yeah, I am one very unhappy camper at this point. I have already written to them via email. The next letter is going into the mail today in case they delete the email. They were very unhelpful and very rude and honestly did not care if I cancelled or not.
post #348 of 461
Quote:
Originally Posted by fuddvd View Post

Do I understand the fans wanting Sat. radio to prosper and stick around? Sure, but Sat. radio is doomed not because of discounted subs,but because they run it like regular radio,which we all can agree is in decline.

It's not going anywhere. Been seeing people say it would go away for years. And yet, over 10 years later, SiriusXM now has more subscribers and is making more money than it ever has. People will pay for content, because content is king.
post #349 of 461
I guess my "doomed" comment is a bit premature and sensational. What I meant was it is currently at or near it's peak of popularity and if it doesn't evolve to service it's users with unique content it,will become less relevant and useful to most people. Currently there is no better way to receive consistent nationwide mobile radio entertainment. That is changing and in most places you can get internet radio as long as your not traveling out in the boondocks.So I don't see Sat radio ever disappearing entirely, just being marginalized to a poor service like regular radio,boring and full of advertising.

It will be interesting to see what Liberty Media does with the company and the Bandwidth the Satellites provide once they get control of the company. It seems like they will be the ones deciding the future of Sat radio,and Im not sure they care about radio as much as the bandwidth the Satellites provide.

Someone on the CNET said it best in the article about sat radio.."I simply believe that Sirius/XM produces the best buggy whips the 21st century is capable of producing, but so what?"
Yes we still need buggy whips,but not like we used to.

http://news.cnet.com/8301-13645_3-57471903-47/sirius-satellite-radio-still-sounds-awful-after-all-these-years/
post #350 of 461
I still love reading articles like that from CNET. Reminds me of the same stuff that the SIRI stock bashers have been doing since the merger with XM. Saying the company was still gonna go bust even after the merger, which of course it hasn't and won't, and the stock price will never go over .50 again, wrong. And then it'll never go over one dollar. Wrong again. Now it's over two dollars and the company is consistently profitable every quarter. All the while I was buying my ass off since I saw Liberty step in, because I knew what John Malone and Liberty knew all along at .10 cents, that the company was/is a cash cow waiting to prosper. Whoa what's that? I think I hear Jerry Reed singin' his SIRI and the Bandit song...

East bound and down, loaded up and truckin',
we're gonna do what they say can't be done.
We've got a long way to go and a short time to get there.
I'm east bound, just watch ol' SIRI Bandit run.

wink.giftongue.gifcool.gif
post #351 of 461
We have a trial on a new car. Any advice on how to make the call to ask for a deal as it's set to expire in 2 weeks? Can we call before it elapses? Should we wait for it to elapse? Any magic words to say?
post #352 of 461
Some have said that the days of deals are nearing an end, but I would call and tell them you like the service but cannot afford full price. Be willing to walk away, since you aren't a current subscriber this may not work. If they have your e-mail or home address they will send an offer once you cancel if they stick to previous methods.
post #353 of 461
Quote:
Originally Posted by SiriusSammyFan View Post

I knew what John Malone and Liberty knew all along at .10 cents, that the company was/is a cash cow waiting to prosper. :

Totally agree with you there,I wish I would have bought in at .10 cents a share!!

I wonder if Malone is planning a siriusxm breakup in order to use the Satellites for other purposes than radio when he gains control,keep one service as radio and use the other sats. for something else, no matter what he does he got a hell of a deal for birds in the air.

That CNET article was more geared to the quality of audio rather than bashing the company or stock price so I'm not sure what you mean there but I would agree that alot of people wanted/expected Satellite radio to fail.
post #354 of 461
Quote:
Originally Posted by rogo View Post

We have a trial on a new car. Any advice on how to make the call to ask for a deal as it's set to expire in 2 weeks? Can we call before it elapses? Should we wait for it to elapse? Any magic words to say?
You are supposed to receive a renewal offer in the mail (I got several). If you didn't - just call them and ask for one of the deals you see here ($25/6 months). And don't give them credit card, tell them to mail you a bill (yes, they do that). The reason is that when they have your credit card they will auto-renew your subscription using regular rate after deal expires. Note that they may try to charge you for paper bill ($2 if I recall correctly) but I was told by CSR that this charge does not apply for NY state.
Edited by JoeSchmoe007 - 7/24/12 at 1:23pm
post #355 of 461
I want to thank everyone who offered advice. I let the sub lapse, got an acceptable offer in the mail a week or so later, and re-upped for another year. To be honest, the service is not worth the full price to me (I'd have paid for Spotify Premium if that was the only option), but it is worth the discounted offer.

Thanks again.
post #356 of 461
I called to cancel 3 radios but they talked me into keeping 1 radio at $25 + fees, but for 5 months instead of 6.
post #357 of 461
Quote:
Originally Posted by scottmo2020 View Post

I called to cancel 3 radios but they talked me into keeping 1 radio at $25 + fees, but for 5 months instead of 6.

I agreed to a higher per-month rate than that, by the way, in exchange for not having to call in for a year at least.
post #358 of 461
I just called to cancel my last Sirius radio and he offered 1/2 price for a year and then the $25 for 5 months. I don't turn it on anymore so I cancelled, too many other options available with a smart phone and an HD radio I just couldn't justify the price.
post #359 of 461
My problem with SiriusXM is that the name may be joined now, but their service still isn't. I switched to a car with built-in XM a little over a year ago so I cancelled my standalone Sirius receiver subscription. Now I get billed at one rate for XM while I get deep discount offers to come back to Sirius at a fraction of the rate of what I'm paying for XM. And I still can't get access to both sets of channels without paying an add-on fee, even though I only switched because I couldn't get a built-in Sirius radio in a GM car.
post #360 of 461
2 old radios, is it cheaper to renew with a longer term deal than just the single year... what are they offering now, 77 and 90 something with the internet option? would be interested what you all have to think... Thanks!!!!smile.gif
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