Originally Posted by kon20000
I bought mine at Woot and finally got around to installing it. Two months later the screen started freezing and now it's dead. Sounds like the same thing everyone else is experiencing.
I sent my motherboard into moduslinkpts for repair, and they returned it saying they could not get the part in U52, and they do not have boards they can sell me.
I then found the board SC0-P705201-000 for sale a partstore dot com, and they kept telling me they would send a board in 4-6 days, and that's been a month now (I've received 4 updates from them!!!!????). I called them and have no confidence that they have any idea how to get the part or what the status is. They still list it on their website as for sale (with a lower price than what I paid even!), and say it'll ship in 6-8 days.
So I am stuck. I have a brand new, dead unit that needs a new motherboard part number SC0-P705201-000 and can't figure out how to get a replacement or have this one repaired. Any ideas?
Thanks in advance for any help!!!!
This might help, I also bought my Olevia 65 inch LCD from woot, but also purchased the warranty service through Squaretrade when I bought the TV. Anyhow, back in April, the screen started to freeze up so I called in my Claim. Squaretrade said their is only one place that repairs these (According to them) and it is in California. They set up a freight company to come to my home and pick it up, I had to box it up and have it ready they would not take the TV down from the wall or box it, just pick it up. That was a pain since this thing is crazy heavy and I did not have the original box (Who really has that much free space to story that mammoth of a box?). Anyways, they picked up the TV and it has been there for about 2 weeks, the repair company said the main board went out and they have the part and are waiting for Squaretrade to authorize payment for the repair. They mentioned that the remaining balance was around $1000 which includes the shipping cost back to me, so not sure what Squaretrade has already paid them. Anyhow, you might try calling this repair company to see if you can get the part from them. Anyone else needing repairs can also call them. Anyone that has this TV and has a Squaretrade warranty and needs to get it repaired now you know what you might go through. They will set up a shipping company to get the tv, then you have to wait around for them to deal with the third party repair company. So far it has been almost 3 weeks since they picked up the TV, finally got the quote yesterday, now waiting on approval, then the repair, then shipping back. So probably over a month of downtime. Sucks not having a TV!
Here is the info for the repair company: