Originally Posted by luvflix
You are a hero. Thanks for pointing this out! I did upgrade to the Plus membership at the time and bought the extended warranty. I will look for the receipt and contact Sam's. I didn't know if the sound anomaly was some setting adjustment I was not aware of. It is likely a malfunction. After all these years, the picture is still looks spectacular.
Not a hero, just REAL ANAL. (I have a 3 ring binder that has everything, but EVERYTHING on my 265). Actually, you are not under the additional free year yet. The original "Sam's Club Service Agreements" under Term of Coverage states:
Parts are covered for one year (1-Year Plan) or three years (3-Year Plan) following expiration of the manufacturer's Parts warranty. Labor is covered for one year (1-Year Plan) or three years (3-Year Plan) following expiration of the manufacturer's Labor warranty.
According to my Orange Warranty registration card, Olevia (HA) covered my set for 1 year parts and 1 year labor. This was located in my 3 Ring binder. I registered my set with Olevia on their website, and I have a printed email that confirms that fact. (Sometimes its a PITA to be Real Anal). Thus, Year one was on Olevia, years 2 through 4 are on the 3 year ESC., The fifth year is on the Plus membership. (That additional year is also covered in a paragraph of the Service Agreement)
ALso, you are not required to register your purchase with the Warranty Company, (But I of course registered my purchase - did I mention that I am REAL ANAL?) but you are required to keep your original sales receipt and the printed Service Agreement. I have an email from the Warranty Company that assigned a contract number to my ESC.
Now, if I were to try and make a claim during the 5th year, I would probably buy another upgrade to plus mebership at that time, just to be safe.
Re: record-keeping. I use a 3 ring binder for all complex items. For example, I have one in the trunk of my car, along with a three hole punch. I bet you I can produce every repair, maintenance etc. receipt for that car. When I have anything done that relates to my car, the paperwork goes immediately into the binder, in chronological older with new on top. I learned this record keeping method from a group of French Engineers many years ago. It served them and has served me well.