Originally Posted by cdika17
Was paid through PayPal, paid right away.
Upgraded drivers and woofers in both yes.
Even though your room isn't finished, I'd look to contact Alex by email (maybe someone can give Chase the email address so it doesn't wind up getting lost) or snail mail. I assume you've got something in Canada like certified mail/return receipt requested that requires a signature. Set a completion/ship date. You're about 8 months from when you first ordered so I doubt that either PayPal will be of much help. If you've linked your PayPal account to a credit card, then call the CC company, tell them the story, and see if it's within their timeframe where they can do something.
Also, give serious thought to filling out the form at the Iowa Attorney General's office however I don't know how effective this will be seeing as Elemental Designs is technically not a company in good standing with Iowa.
Another approach is to contact the Internet Crime Complaint Center
which is a partnership with the FBI. Complaints are investigated and they will send a law official to look into the matter. If your complaint is with merit and ED (Alex) does not make good, there is a very real possibility that charges will be filed by the District Attorney. I suspect the cost of obtaining legal representation dwarfs whatever is owed you.
In the meantime, you can take whatever hollow solace there is from people posting in old threads or starting new ones about how pleased they are with their products and how much better they are than Klipsch or whatever else it is they may have owned.