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LG BH100 will NOT play list - Page 3

post #61 of 238
12/15/08 at 1:54am
Hi guys,

New to the forum so hello, I recieved Home Alone (All Regions Fox Disk) which won't play with the latest firmware. But this title plays fine on my PS3.

I hope LG address the issues with many of the newer disks and upgrade the firmware.

Griffo

P.S I am in the UK with UK machine
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post #62 of 238
12/19/08 at 8:01am
Tried playing Firefly, Disc 3 on my Sony and it works fine. I have the BH-100 in the living room where I have a 1080p Full HD LCD and I really was irritated because this also has happened on my Band of Brothers set. Disc 1 played but Disc 2 and 3 got the A and B region message. They play on my Sony, however, so I just gather up my discs and go into my theatre in the den. I have a 720p projection system setup there and have no trouble with any of the equipment, though the equipment is older. As for updates, I would expect that LG should be coming out with a new update. The last was 080624. That is June 24, 2008. Have a Toshiba HD-DVD player and Toshiba is still putting out updates though nobody is making this player any more. Sony keeps updating on my BDP-S300 too, so I think that if LG wants our business they should be coming up with more updates. Somebody must have complained about this already.
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post #63 of 238
12/24/08 at 3:50am
I finally got tired of messing with it and Fox disc issues and ended up buying a panasonic BD35. Would have been nice if they could have done some firmware update under 6 months, but it is a first generation player, so what should I expect? I'll still keep the LGbh100 and report problems, but I needed to move on.
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post #64 of 238
12/24/08 at 4:44am
Quote:
Originally Posted by pacpisces View Post

I finally got tired of messing with it and Fox disc issues and ended up buying a panasonic BD35. Would have been nice if they could have done some firmware update under 6 months, but it is a first generation player, so what should I expect? I'll still keep the LGbh100 and report problems, but I needed to move on.

I went ahead and bought the BD-35 as well. It was only $250. I basically bought it as a stop gap, in that I intend on buying the Pioneer Elite BD-09 when it becomes available next month.

I still use the LG on everything that will play on it. But otherwise, I have the Panasonic. Even after buying the Pioneer Elite, I will still keep the LG since I have quite a few HD-DVD's.

Oh yeah, not that it probably matters to LG... but I will not buy another LG product.
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post #65 of 238
12/24/08 at 2:01pm
Thread Starter 
We are all in the same boat. I'm waiting for the OPPO Blue-Ray player. Then i will jump again. We all had a bleeding edge run with the BH100, almost 2 years.
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post #66 of 238
1/2/09 at 9:33pm
Thread Starter 
X-files: I Want to believe WILL NOT load the menu. It does not error, but just displays a black screen after the circling balls go away.
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post #67 of 238
1/3/09 at 8:39am
Quote:
Originally Posted by GPowers View Post

We are all in the same boat. I'm waiting for the OPPO Blue-Ray player. Then i will jump again. We all had a bleeding edge run with the BH100, almost 2 years.

True. But the problem here is that the BH100 doesn't have to be obsolete. The unit is in physical top working order, and 'is' a Blu-ray player, which is still a current and valid format. In this case, LG is simply choosing to not keep it current. Which means there is no guaranty that LG wouldn't do the same for any subsequent BD players they manufacture. So as I said, no more LG products for me.
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post #68 of 238
1/3/09 at 10:57am
Quote:
Originally Posted by Rutgar View Post

True. But the problem here is that the BH100 doesn't have to be obsolete. The unit is in physical top working order, and 'is' a Blu-ray player, which is still a current and valid format. In this case, LG is simply choosing to not keep it current. Which means there is no guaranty that LG wouldn't do the same for any subsequent BD players they manufacture. So as I said, no more LG products for me.

Maybe LG doesn't feel it's logical to keeping applying changes to Sony's ever changing coding system for Bluray titles...since they are all over the place. I mean it works out for consumers if they get the firmware updates...but sony has to realize it's not consitent with coding for Bluray titles that do not even work on their own products if not other manufacturers etc. That is where our voices should be directed towards IMO.
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post #69 of 238
1/3/09 at 2:56pm
Quote:
Originally Posted by shingdaz View Post

Maybe LG doesn't feel it's logical to keeping applying changes to Sony's ever changing coding system for Bluray titles...since they are all over the place. I mean it works out for consumers if they get the firmware updates...but sony has to realize it's not consitent with coding for Bluray titles that do not even work on their own products if not other manufacturers etc. That is where our voices should be directed towards IMO.

Why? It's not Sony that's not providing the needed update to their customers. LG signed on to Blu-ray knowing full well that the spec will forever be updated. I'm sorry, but a $1200 player rendered useless after just 2 years because the company who produced it, doesn't want to continue supporting it with something as simple as a current firmware update, is unforgivable and total horse crap.

I guess what I really don't understand is why anyone on this forum would be an apologist for such b.s. behavior from a electronics company. Unless maybe they work for them.
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post #70 of 238
1/4/09 at 3:09am
I agree with shingdaz, it just points to poor design and a culture of Beta products on Sony's part that a format was released that has gone through changes that not only required software revisions but also hardware revisions. Both CD and DVD were released with formats that have been consistent overtime, why should Blu Ray be any different.
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post #71 of 238
1/4/09 at 6:58am
Quote:
Originally Posted by Camds View Post

I agree with shingdaz, it just points to poor design and a culture of Beta products on Sony's part that a format was released that has gone through changes that not only required software revisions but also hardware revisions. Both CD and DVD were released with formats that have been consistent overtime, why should Blu Ray be any different.

Look. I know there is a very strong 'anti-Sony' and 'HD-DVD sour grapers' crowed here. But it's not Sony who is refusing to offer newer firmware updates for the BH100. As far as I know, Sony is still offering updates for all of their players.

Bottom line. The ONLY reason the BH100 won't play Firefly, Band of Brothers, etc., is because of ONE company. And that company is LG itself. And since this IS an LG BH100 thread, THAT is what is being discussed here. Not Sony's BD spec. There are plenty of other threads on this forum that address that.
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post #72 of 238
1/9/09 at 7:21pm
Okay. Add the BD of 'Serenity' to the list of discs that won't play.
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post #73 of 238
1/11/09 at 8:23pm
Thread Starter 
It is very sad the LG is not continuing to support the BH100. It will make me think twice about purchasing ANY other LG product!
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post #74 of 238
1/15/09 at 9:38pm
Quick question on the Band of Brothers BluRay...Has anyone tried these disks on a previous firmware, other than the one released in June? Any luck?
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post #75 of 238
1/20/09 at 10:52am
Quote:
Originally Posted by GPowers View Post

It is very sad the LG is not continuing to support the BH100. It will make me think twice about purchasing ANY other LG product!

Interesting, but isn't this all conjecture? As I recall, samsungmaster posted recently that the Chairman of LG said that the BH100 and BH200 would continue to be updated. In fact, I think he said "make it happen". I would think we will see one more update soon to fix as many of the issues as possible. This thing was so expensive initially, that I doubt they will stop until they are sure that most disc issues are fixed. I will agree that they are slower than most but let's see what they do over the next couple of months.
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post #76 of 238
1/20/09 at 11:56am
Thread Starter 
Quote:
Originally Posted by larrimore View Post

Interesting, but isn't this all conjecture? As I recall, samsungmaster posted recently that the Chairman of LG said that the BH100 and BH200 would continue to be updated. In fact, I think he said "make it happen". I would think we will see one more update soon to fix as many of the issues as possible. This thing was so expensive initially, that I doubt they will stop until they are sure that most disc issues are fixed. I will agree that they are slower than most but let's see what they do over the next couple of months.

Thats the problem! We were seeing update ever few months (10/07, 11/07, 01/08, 02/08 an 07/08) that fixed problems. Now it has been six months with out an update. I have also noticed that FOX disks do not work more often then others.
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post #77 of 238
1/20/09 at 12:03pm
Thread Starter 
I was checking the LG download site and noticed that the file naming conventions have changed. The file names no longer contains the release date. It now look like a version number.

example: KRSWL000015132-b1-a1.zip

I need to check, at lunc,h what the last version i down loaded was.

Mabe we have a new update???? Nothing new!

KRSWL000015132-b1-a1.zip contains update 080624a (aka 6/24/08 a)
KRSWL000014859-b1-a1.zip contains update 071101a (aka 11/01/07 a)
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post #78 of 238
1/21/09 at 5:10am
Quote:
Originally Posted by GPowers View Post

I was checking the LG download site and noticed that the file naming conventions have changed. The file names no longer contains the release date. It now look like a version number.

example: KRSWL000015132-b1-a1.zip

I need to check, at lunc,h what the last version i down loaded was.

Mabe we have a new update???? Nothing new!

KRSWL000015132-b1-a1.zip contains update 080624a (aka 6/24/08 a)
KRSWL000014859-b1-a1.zip contains update 071101a (aka 11/01/07 a)

Thanks for verifing that. I was confused by the change.
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post #79 of 238
1/30/09 at 7:14am
This new file naming on the site does suck. Now we have to download and extract the file to see what is inside.
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post #80 of 238
1/30/09 at 9:46am
Thread Starter 
Quote:
Originally Posted by larrimore View Post

This new file naming on the site does suck. Now we have to download and extract the file to see what is inside.

It looks like the higher the number the new the release. I will keep a log here of the release as we find them. They will be in the first post.
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post #81 of 238
1/30/09 at 10:04am
A couple of quick points.

I think the firmware updates are needed as part of Fox et al "updating" BD+ provisions in an attempt to "control" piracy; whatever changes they make require updates to blu-ray player firmware. The thing we can blame Sony for is to allow this "latitude" in the Blu-ray spec. OTOH, blu-ray may never have gotten off the ground without including provisions to satisfy Studio desires for "digital management" (aka copy protection) "features".

(2) I think there should be separate "disks will not work" threads for different firmware versions. I see posts all the time on disks which didn't work but too often it's because the poster was using an earlier firmware version.
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post #82 of 238
1/30/09 at 10:08am
Thread Starter 
Well for now it is all in one thread. It helps me to know what version fixed the problems with a give disk.
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post #83 of 238
2/2/09 at 6:06am
Add 'My Best Friends Girl' to the list of discs that won't play on the BH100 with latest firmware (June 08). Played fine on my backup player though (Pannasonic BDP-35).
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post #84 of 238
2/2/09 at 2:38pm
Quote:
Originally Posted by Rutgar View Post

Add 'My Best Friends Girl' to the list of discs that won't play on the BH100 with latest firmware (June 08). Played fine on my backup player though (Pannasonic BDP-35).

Is that the title of a movie/TV show or a second Blu-ray release from the Police or a song from the Police "Certifiable" Blu-ray? Re: I would have bought the Police Blu-ray at Fry's if they had had it.

OT. When were you planning on getting a "good" Blu-ray player ?
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post #85 of 238
2/2/09 at 3:18pm
Quote:
Originally Posted by oscar_in_fw View Post

Is that the title of a movie/TV show or a second Blu-ray release from the Police or a song from the Police "Certifiable" Blu-ray? Re: I would have bought the Police Blu-ray at Fry's if they had had it.

OT. When were you planning on getting a "good" Blu-ray player ?

It's a movie on BD that I rented from Netflix with Kate Hudson. Nothing special about it though. Basically, a medium grade chick flick.

As far as my next BD player goes, I don't know what I'm going to do about that yet. Which was reason I went ahead and bought the Panasonic as stop gap player. It was cheap. It plays all of the new stuff. And it buys me time until I decide what to do in the long run.
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post #86 of 238
2/14/09 at 3:32pm
Thread Starter 
Looks like it is official LG will not be releasing ANY new software upgrades to the BH100. See the e-mail below from LG. It took almost a month and a half to get the response.
-----------------------------------------------------------
Dear Customer,

We sincerely regret that you have experienced difficulties with your LG/Zenith Product.

Unfortunately there will be no changes in the playable format for the BH100.

If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 800-243-0000 at your convenience.

Virginia Q.

E-mail Administrator

Customer Interactive Center

LGEAI


This communication is confidential, intended only for the named recipient(s) above and may contain trade secrets or other information that is exempt from disclosure under applicable law. Any use, dissemination, distribution or copying of this communication by anyone other than the named recipient(s) is strictly prohibited. If you have received this communication in error, please immediately notify us by calling 256-772-0623. Thank you.


-----Original Message-----
Received: 1/2/2009 11:43 PM
To: customerservice@lge.com
Subject: RE: BH100 software updates


August 2008 was the last software update for the bh100 blue-ray player. Several BR disk continue to not play??? please refer to the forum thread:

http://www.avsforum.com/avs-vb/showthread.php?t=930877

after paying over $1000 for a player it would be nice for it to work more then 18 months.

Will there be any additional updates to solve the "will not play" problems.

Thanks
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post #87 of 238
2/14/09 at 4:09pm
WHOA...let that serve as a warning to all BH200 owners (myself included).

BTW, you might want to paraphrase that or remove the confidentiality disclaimer on the end.
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post #88 of 238
2/14/09 at 10:45pm
That really really sucks. Glad I got a Samsung BD-UP5000 instead of the BH200. I'll never buy another LG player again.
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post #89 of 238
2/15/09 at 7:00am
Well, that's just great. So now I've got a Blu-Ray player that won't play Blu-Ray movies, so the question is what good is it? I certainly paid a lot of money for this machine, and thus I would expect it to play Blu-Ray movies, including new releases.

I certainly don't expect the machine to handle Bonus View features (aka 1.1 profile stuff) nor do I expect it to handle BD-Live (2.0 profile). However, at the very least I should have the expectation of playing the movie. After all, when I buy a DVD player, it generally will play any DVD that I stick in it (assuming the regions match, of course).

The fact that LG is dropping the ball in regards to firmware updates doesn't exactly get me overly excited about buying a new player. Sure, I've heard that Panasonic and Sony are pretty good about updating their players, but what if they decide to drop their support for their older/discontinued models, which all models end up eventually being.

In the end, this constant firmware updating for BD+ and BD-J issues is more likely to kill off the format than anything else. I've gotta admit that I'm seriously considering dropping Blu-Ray for DVD simply because I'm tired of updating the machines and I'm not about to buy a new machine every couple of years just so I can play new releases.
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post #90 of 238
2/15/09 at 7:26am
Well, in light of this, Now I know that I will never buy another LG product. Nor will I ever recommend one of their products to anyone. And I have been an LG customer in the past having bought a DirecTV Hd tuner, and an LG 50" Plasma.

This makes me really glad that I bought a $300.00 Panasonic BD player as a Stop Gap. And also in light of this 'ever changing spec', I will probably only ever buy 'cheap' BD players from here on out (as needed of course).

Anyone know the name and contact information to the CEO of LG?
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