The Official Onkyo TX-SR705 Thread (FAQ in 1st Post) - Page 282

This is certainly good news. I hope it all ends up working out for you -- and for djoberg, who seems to be having the identical issue.

Be sure to keep a full record of all your conversations, including the names and CS numbers of everyone you talk to.

I am going to contact them again, even though my purchase date was 10/22/07 (which would be way beyond a 45 day grace period). In my case, I actually had the HDMI OUT act up several months ago (the audio/video just quit working), but I was able to get it going again after wiggling the cables. So, *maybe* they would be willing to repair mine for nothing because the problem actually occurred initially (albeit temporarily) within the warranty period.

Gonna try this again here and see if I can find a solution, here are my problems:

1. I press 'mute' and all speakers go to max.

2. Anytime I loose power at my home or there is a power surge, I loose all of my settings on my receiver and have to do a reset and then program everything again.
I have spoken to a couple of people on this and I've been told it's a common problem with Onkyo's but I haven't seen anything here on it.

3. Cannot seem to get my 7.1 surround working with my PS3, will only allow 'Multichannel' setting and 5.1.

Any help greatly appreciated, Thanks.

1. Never heard of that one before! Check what your Muting Level is set at in Setup, Miscellaneous, Volume Setup..... Maybe it is set for its maximum level and you need to change it to the default? Although even the highest level of mute is supposed to be -10db! If that doesn't work, then set your Maximum Volume level to something safe for your speakers!

2. Typically there is either capacitors or some sort of battery back up on logic boards which saves settings for a period of time in case of a power interruption..... yours may be defective or in the case of a battery, it may be dead.... Best bet, eliminate the power interruptions by purchasing a UPS power supply/power strip/surge protector combo. they aren't that expensive anymore... $50 should get you in the ballpark for something! More expensive ones provide longer periods of power during outages...

3. This is a little vague, Are you saying that you have a 7.1 setup and that other sources work OK using one of the expansion sound modes such as.. Dolby Prologic 2x or Select 2Cinema? If so, it sounds like a set up or connection issue with your PS3. I assume you are connected with HDMI for it? Please elaborate....

Thanks for the reply, appreciate it.

1. I did notice somebody else posted a question on this earlier in the thread so I though there may be a fix for it, as posted by 'mattldm' (see below)

"Anyone figure out the fix for the mute to maximum volume problem? if so how much does it cost to fix and what needs to be repaired or replaced?

I called one Onkyo repair shop and they quoted me $140 "probably" will cover the cost!? not a very good estimate!"

Probably just a problem with my receiver.....

2. Thats my next step a UPS, I had just heard this was a common problem with the Onkyo's and just checking if anybody had a solution.

3. Yes I have a 7.1 surround setup, PS3 connected via HDMI, but the only option I get to select is Multichannel, it won't let me pick the PLIIx Movie or PLIIx Music option. I will explain further when I get in front of my receiver so I can go into more detail. I was just wondering what settings you guys have on your PS3 and receiver settings.

I have still not been able to fix the mute to max volume issue. and I have checked all the volume and mute settings! I think im stuck with it until I upgrade because Im not going to spend $150+ to repair a receiver thats not worth that much! Ill just keep it for my gaming system and replace it with something 3 years newer for my main HT!

Has anyone had their receiver go into a test mode of some sort? My wife turned on the reciever the other day and it said test with some numbers. Could not get any sound but video was working. I was unable to clear it so I wound up doing a factory reset.

3. Yes I have a 7.1 surround setup, PS3 connected via HDMI, but the only option I get to select is Multichannel, it won't let me pick the PLIIx Movie or PLIIx Music option. I will explain further when I get in front of my receiver so I can go into more detail. I was just wondering what settings you guys have on your PS3 and receiver settings.[/quote]

Normally, if it says multichannel on your receiver display and you can not select any other sound modes, it means that your are already receiving an incoming full 7.1 signal..... and those other matrixing sound modes will then be disabled. So, that scenario would be correct if you are playing a title with 7.1 sound. In some rare cases, titles will actually have a 7.1 soundtrack when the case will state only 5.1 or 6.1.... What titles are you playing?

Yeah ... search back in the thread ... a few folks had this happen to them in the early days ... Bottom line (if I recall correctly) is that it needs servicing to fix.

Normally, if it says multichannel on your receiver display and you can not select any other sound modes, it means that your are already receiving an incoming full 7.1 signal..... and those other matrixing sound modes will then be disabled. So, that scenario would be correct if you are playing a title with 7.1 sound. In some rare cases, titles will actually have a 7.1 soundtrack when the case will state only 5.1 or 6.1.... What titles are you playing?[/quote]

I have tried playing both PS3 games and Blu Rays. In the past I have been able to play a game or a blu ray with only 5.1 surround and selected PLIIx Movie in order to matrix the sound to all of my speakers 7.1, as most stuff is only 5.1. But recently my receiver won't allow me to do this, just keeps going to Multichannel. What do you guys have your PS3 set to LPCM or Bitstream?

I have not had this happen, but I seem to remember 1000's of posts back, someone mentioning doing a reset to resolve the "mute" issue. Sorry, I don't recall how to do the reset, but maybe doing a search would yield some results.

Ya I have reset my receiver dozens of times due to the problems I'm having with it to no avail, thanks for the suggestion though.

I think I know my answer to this question but just wanted to check before I give up.

I just moved into a new house and don't have time to cut holes in walls just yet to install speakers so I'm using HDMI passthrough to send the audio signal to my TV. The problem is I'm trying to use my Mac Mini which only has DVI for video and Optical audio outputs. I connected the video using a DVI to HDMI adapter and the audio with an Optical cable but I can't get the sound to my TV. I checked through all the settings I could find but nothing to direct the optical input through the HDMI cable to the TV. I assume I'm SOL on the Mac Mini until I can get time to install the speakers, correct?

Also, is there any kind of fix for the lip sync issue yet? I was able to correct it with my Comcast box with a 1 msec delay on the audio but now with DirecTV HR21 0 msec is just slightly out of sync still (was way out of sync with the 1 msec delay I had in there from my previous installation).

Thanks in advance.

Gamblet
I have the same issue

Question : does this only happen during watching TV shows and it does it when the commericals come on or go back and forth between commericals and the show?

If so then yes you have the older firmware/mainware that has this issue. It takes a factory to upgrade it unless you read how to do it yourself in one of the other Onkyo threads.

Its a pain to have the delay when it switches I agree

I havent upgraded mine but many here have so if you think you want to try and do it, give it a shot. Its not super complex but not an easy thing either. You need a special cable and perform very specific steps to get it upgraded.

Here is the link to the thread that talks all about it:
http://www.avsforum.com/avs-vb/showt...0#post13571650

I am just going from 5.1 to 7.1 setup. I use Multichannel for 5.1 from a Panasonic BD60 for Blu-ray movies and let the receiver do the decoding now. When I wire in the new rear speakers and select PLIIx to matrix the new rear speakers into the mix - what happens to the HD audio tracks? Do they revert back to Pro Logic or DD if the Blu-ray is 5.1 In other words do you lose the advanced HD audio just to utilise the new two rear speakers when selecting PLIIx?
I also use a 60GB PS3 soley for gaming and there are a few games that support 7.1 so I will have all the audio boxes ticked in the PS3 menu and running LPCM and receiver on Multichannel to get 7.1. Same again, setting it to PLIIx for a 5.1 audio game to utilise the new rear speakers, do you lose the HD audio and revert to just Pro Logic or DD. Sorry for the long winded questions, but just interested to know. TIA.

PLIIx will "extract" the extra channels from the side speaker information from 5.1 sources. The front speaker information remains untouched. Some purists would disagree with using PLIIx, but I have never been anything but pleased with the results, especially with 5.1 multiplayer games (I can hear people directly behind me with my 6.1 setup).

PLIIx will not be used at all with material that is already 7.1.

I think you are equating the name of Pro Logic IIx to being that of a lesser audio source. It is simply a type of audio processing mode that can send sound to all available channels with whatever input signal you send it. The nomenclature IIx simply means it has the capability to go to 7 channels instead of just 5 with the older version of Pro Logic. I agree with the other poster that I find PLIIx Movie mode to work great for most everything. You are definitely not losing your HD sound by selecting this mode. You do have your choice of other modes that also expand to 7 channels on your receiver: THX Select2 Cinema, DTS Neo to name a few.... Check out pages 71 and 72 of your manual to get a good explanation of what each mode can do.. And then it is just a matter of trying them out to see which one you like best.

Excellent, thanks guys. That clarifys what I was hoping for, and from the general consensus PLIIx seems to be the preferred selection. Have been holding off playing a few selected Blu-rays and PS3 games ( particualy Uncharted 2 that's been sitting on the shelf for a month unplayed ) until the new rear speakers were mounted and wired in. Next weekend it's all go! Thanks again for your help.

I use THX Surround EX with my 6.1 setup; the surrounds seem more localized, especially with games.

Don't be afraid to experiment. I change my mind on which one I like best ever 6 months or so.

Following up:

Received my 705 back from the service center today. It's all fixed up and back in use. Hurray for Onkyo USA!

The fishy part: On the service receipt that DTR Technologies included with the unit there is a 'description' box. It says 'opened/soldered/(and several nonsensical codes)' It doesn't say a damn thing about replacing the HDMI Board. Funny how after the warranty approval came in it was suddenly able to be repaired with a little soldering. They also didn't return the $50.00 diagnostic fee that I paid before I knew that Onkyo was going to extend the warranty.

Quick question guys... If I'm playing a Blu ray from my PS3, and my output is LPCM... would selecting THX Select2 Cinema on the SR705 do any post processing to the sound? I know this is the only way I can get Audyssey Flat (with re-eq off), but are there any other benefits? I only have a 5.1 setup at this time so no additional matrixing to 7.1 required. Thanks!

assuming you are runnin HDMI, the 705 apply post proccessing on everything
you throw at it...but it can only do so much if you only have 5
speakers

The onkyo/integra firmware thread dsp update links dont work any longer. Does anyone know how I can get the files to update the my dsp's? I have been using a ps3 for bluray since I got my 705 but I just got an oppo bdp-83 and would like to bitstream but I dont want to damage my speakers with the the DTS-HD MA bomb. Any help would be greatly appreciated.

I believe I still have the files for this on home computer. PM me with your email address and I can see about sending them to you.....

Thanks deano but I found them on avforum. I just did it and am waiting for it to complete and see if it worked. I also called onkyo today and they are sending me a disc but I just couldnt resist trying it myself. Hope I did it right.

Ya, it's a fairly straightforward process, but it still makes you nervous!..... the only issue I had was the first player I tried to use for the software download wouldn't work to my 705. The second player worked just fine....

Speaking of firmware updates for this model, I assume there haven't been any issued for quite a while? Has anybody had their receiver sent in for service recently and had them update the firmware also? Are the levels listed in the first post of this thread the latest?

If I remember correctly, I got the fix for the DTS-HD MA bomb from Onkyo directly. They don't put it on their site though, you'll have to call for them to email it to you.

But they will make you register on their site first.

ok heres a silly question, maybe im just going deaf..who knows...anyways i just got back into vinyl again and got myself a nice technics sl-2000 turntable with a mag cart and decent stylus...now, heres my issue the phono input is MEGA weak! i mean i have to turn it up like half way to get a decent volume out of it! and yes ive heard about the whole crazy oh well tables dont put out that much sound blah blah...but i was at a freinds where we looked at it had him go through it to make sure there wasnt something with the table and nothin there...then we hooked it up to his sony receiver with phono inputs and WHAMMO! his was blindingly loud at the same volume! what gives? do our receivers just suck when it comes to phono inputs or is mine shot!? (btw this is the 1st time ive hooked up a record player to it) any input would be very very helpful!.....