Originally Posted by UT-Driven
I sent an e-mail through the Salk Sound site about 2 weeks ago and didn't get a response. If these are questions you rather we send through the web site, I can try again.
What is the estimated wait time for a set of SongTowers in custom veneer? How much of a down payment is necessary?
Sorry. For some reason, I never received your email. I always try and answer emails promptly. Perhaps you can try and send it again just to see if the email system is working properly. And, of course, you can feel free to call (248) 814-8062 anytime - no problem. If I am unable to take your call (which wouldn't be often), you can leave a voice mail and I will return your call as soon as possible.
As for your question, we are trying to get all SongTower orders shipped in 30 days. With a "custom" version, it depends partly on what veneer you desire. If we need to find and procure what you are looking for, that may add a week or two to the project. But chances are fairly good that we would have the veneer in stock.
As for the deposit, we like to get 50% at the start of the project with the balance, including shipping, when the speakers are ready to be shipped.
I hope this answers your questions.
Again, sorry for not getting your email.